Thank you for this great review, Willette! We're so happy that Keith made sure everything was completed to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
Murray, reviews like this give us motivation and help us ensure we provide high-quality care. We strive to offer this same excellent service to each of our valued guests! Thank you, and have a fantastic day!
I went into the dealership without an appointment on a Saturday. Jason welcomed me and checked me in for service. After the repair issue was diagnosed, Jason explained the repair and associated cost and the need for additional and future repairs. The repairs were completed and I left the dealership happy with the service
The experience was fantastic. Tom Dennis at Feldman Chevrolet Novi works with the customer to understand exactly what they are looking for in a vehicle. He takes the time at order and follows up throughout the process until he is sure the customer is happy with their vehicle purchase. He is always happy to hear from his customers. It was a great customer service experience. Thanks, Tom.