Excellent personal treatment. Quick efficient friendly. Treated like family. Warm feeling. Have purchased over three cars, over time, from Matt and each experience has been a thrilling one of expectation. Thank you for making an expected difficult choice easy.
Eric was wonderful and explained everything clearly about the services the card needed. He was kind and helped me locate my car after services were complete. The check out person was helpful when I paid by credit card and he was nice to deal with. I was so happy that the service technicians did not change my radio station!!!!!
The Feldman team really knows how to get things done quickly and efficiently. From actually getting into my new car to taking it in for maintenance, I always know I'm in good hands whenever I walk through the front door.
After telling our service person that our front driver's tire has had 8 or 9 low tire pressure from On Star, he said that they could not find any problem with it. We have had three urgent low tire pressure warnings in the last three months. Now after Monday's service where no problems could be found, On Star emailed us that the tire is down seven pounds of pressure. We are not happy. We requested a new tire as the one we have is defective.
Thanks for the feedback, Karen. We strive to provide excellent service to our customers at Feldman Chevrolet of Novi. If you'd like, please contact us to make your experience a positive one.
Feldman Chevrolet of Novi, (248) 348-7000
My experience at Feldman was nothing but excellent I was greeted as soon as I got out of my car and taken care of by Keith who was great to work with. I will definitely be coming back for future visits thanks so much.