Frequently Asked Service Questions

Service FAQs:
Q: Do you service all makes and models?
A: Yes! Our service technicians can work on just about all makes and models.

Q: How do I schedule a service appointment?
A: You can schedule an appointment right on our website or you can give us a call.

Q: Do you offer express service for quick repairs?
A: Yes! We offer express service on various repairs like engine oil and filter changes, tire rotation, cabin air filter replacement, engine air filter replacement, windshield wiper blade replacement, exterior light bulb replacement, and more!

Q: What are you service center hours?
A: We are open Monday through Friday 7 am - 6 pm and Saturday 8 am - 4 pm. We are currently closed on Sunday.

Q: How do I order parts for my Chevy?
A: We place orders for you over the phone or you can visit are Parts Department page to place an order online.

Q: Do you offer service specials or coupons?
A: Yes! We have a rotating list of service and parts specials you can browse right here on our website!

Q: How often should I flush my coolant?
A: Flushing your coolant is recommended every 15,000 to 45,000 miles but our team recommends referring to your user manual as specifics can differ per make and model.

Q: How often should I replace my air filters?
A: Although, the typical recommendation is every 15,000 - 30,000 miles, it can differ for each make and model so our service team recommends referring to your user manual for more specific timeline.

Q: Do you offer interior sanitizing services?
A: Yes, our service center offers PermaSafe sanitizing services to keep you and your family healthy. Visit our service specials page to see our PermaSafe Protection coupon!

Q: Is it possible for a remote starter to be installed in my car if I don't already have that feature?
A: Yes, our service technicians are equip to install remote starters in vehicles that currently do not have the feature!

Q: My car needs new tires, do you sell tires?
A: Yes, we have a Tire Center within our Service Center. Feel free to use our Tire Finder on our website to find the best tires for your vehicle.

Q: Can I get my state inspection completed here?
A: Yes, our service center can complete your state inspection!

Q: How do I know it's time to get my transmission fluid flushed? 
A: Typically for the average vehicle you will get your transmission fluid flushed every 40,000 miles or 4 years, whichever comes first. We recommend referring to your vehicles owners manually for specific details regarding your make and model!

Q: What is the difference between synthetic and conventional oil?
A: Synthetic oil is a chemically engineered oil to provide peak performance for vehicle, while conventional oil is more crude and refined, containing impurities.

Q: What oil is better for my car, conventional or synthetic?
A: Synthetic oil is recommended because it is specifically designed to provide a better engine performance, combat a build-up, reduce friction and wear, withstand high-temperatures, and better controls the breakdown of oil.

Q: Do you sell car accessories?
A: Yes! We sell floor mats, ladder racks, spoilers, roof racks, running boards, splash guards, and more. Find our accessories department under the Service & Parts tab on our website.

Q: When do I need to get my fuel injector cleaned?
A: It's a good rule of thumb to get it cleaned every 15,000 to 45,000 miles but please refer to your owner’s manual for a maintenance schedule that is specific to your make and model.

Q: How often should I get my brake fluid changed?
A: Our team recommends every 50,000 miles but it's always a good move to refer to your owner’s manual for a maintenance schedule specific to your make and model. 

Q: Do you sell tires in your service department? 
A: Absolutely! In fact, we have a tremendous tire inventory so we can find what works best for you, at a great price, and get you back on the road quickly. 

Q: Do I need an appointment to get my oil changed? 
A: No, you can come in anytime and we will get you in. However, you may want to click on the “Appointments” link above on this page to schedule an appointment, so you don’t incur unnecessary wait time. 

Q: What does the Feldman Car Maintenance Package include? 
A: Our Feldman Care Maintenance Package includes 4 total visits with an oil change, tire rotation, and multi-point vehicle inspection at each visit all for $200. This package is valued at $280.