Our Reviews

Kayla S|2025 Chevrolet Trax

Confirmed Sales Customer

1/23/2025

Violla was very considerate and flexible with my requests and stopped at nothing to make them happen!

Viollca Xhaja

1/24/2025

Kayla, we're happy you found our staff to be supportive during your experience here at Feldman Chevrolet of Novi. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LIVONIA, MI

Tommy L|2023 Chevrolet Blazer

Confirmed Service Customer

1/23/2025

Service Rep was excellent. Represents Feldman and it's staff exceptionally well.

1/24/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

NORTHVILLE, MI

Cloryssa W|2022 Chevrolet Tahoe

Confirmed Service Customer

1/23/2025

I was only there for an hour and a half and they did my oil change AND needed recall fix. Very much appreciated because my kids had a snow day so we all packed up to go to the dealership and wait. Usually it's way longer so I was so

1/24/2025

Cloryssa, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Tyler H|2025 Chevrolet Traverse

Confirmed Sales Customer

1/23/2025

Salesman was amazing. Great work team

JERMIAH ALVARADO

1/26/2025

Tyler, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

Business Response

TEMPERANCE, MI

Michael K|2017 Chevrolet Sonic

Confirmed Service Customer

1/24/2025

Staff was courteous and professional. I was informed upfront what the cost would be. The staff offered me a choice to fix or not to fix. I chose not to fix the issue. The staff did not argue or try to bully me into fixing my problem. I will return again for service.

1/26/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

FARMINGTON HILLS, MI

Pamela M|2015 Chevrolet Trax

Confirmed Service Customer

1/24/2025

Johnny was so kind so patient communicated with me everything about my 2015 Trax.. I usually take my vehicle to a small place for repairs because of the negative things said about dealership pricing and service.. I have an extended warranty so that was a plus because Feldmans knew exactly how to handle that. The shuttle I had from Bob was also pleasant that was such a blessing for me because Bob took me to work and also picked me up

1/26/2025

Pamela, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Derek B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/27/2025

Poor communication. When I dropped of my truck at my 9AM appointment I was told it could be ready day of or the next day. 4:00 rolls around did not get an update until I reached out asking for one and when asked when I could get it back all I got was “ I expect to have information for you tomorrow, I will text the moment I do”. It’s difficult to plan your days out without a vehicle when you have no idea what the status of it is.

2/2/2025

Derek, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

NORTHVILLE, MI

Daniel K|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/24/2025

Zach Bell is tge best Service Advisor I've had in years

1/26/2025

Daniel, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Julie M|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

1/25/2025

Very nice and helpful

1/27/2025

Julie, we are very happy we could provide you with a positive experience! We hope you have a great day!

Business Response

FENTON, MI

Tammy W|2025 Chevrolet Equinox EV

Confirmed Sales Customer

1/26/2025

Gave me exactly what I wanted

Viollca Xhaja

1/28/2025

Tammy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Mikal K|2024 Chevrolet Equinox EV

Confirmed Sales Customer

1/26/2025

Randy Norris is the best salesman. He's the only reason we drove past several Chevy stores over an hour away for his knowledge and expertise.

RANDY NORRIS

1/29/2025

Mikal, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

Business Response

LAPEER, MI

Anne B|2024 Chevrolet Blazer

Confirmed Service Customer

1/26/2025

Amari was friendly, knowledgeable and efficient. Your service team always does a terrific job and makes me feel like taking care of my vehicle is their top priority. Thank you!

1/29/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTH LYON, MI

Corey B|2024 Chevrolet Colorado

Confirmed Sales Customer

1/27/2025

I went to Feldman Chevrolet to test drive a Chevy Colorado. I did not think I would be buying the truck that day, but Viola and her team did an outstanding job assisting me with the purchase of this new truck.

Viollca Xhaja

1/29/2025

Corey, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

HOWELL, MI

Sharee B|2019 Chevrolet Trax

Confirmed Service Customer

1/27/2025

I brought my car in for service and I appreciate all they did to help fix my issue with my car. There was one thing covered under my warranty and they now have a financing program if afford the other two issues with my car. The only issue I had is when pulling up I had to ask who I had to speak with. Also doing the four days that my car was held they do not give out or have rentals for you to have until services are complete. And I also had to be the one to keep checking with limited amount of callbacks of the status of my vehicle.

1/29/2025

Sharee, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. General Manager, George Hawes, at 248-348-7000

Business Response

WALLED LAKE, MI

Safa Y|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/27/2025

Amazing service and no complaints

1/29/2025

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON HILLS, MI

Sheri F|2013 Chevrolet Impala

Confirmed Service Customer

1/27/2025

Good service, trustworthy employees.

1/29/2025

Sheri, we are glad we could help! We look forward to your next visit! Take care!

Business Response

FARMINGTON HILLS, MI

Meena R|2023 Chevrolet Traverse

Confirmed Service Customer

1/27/2025

Very friendly, kind, knowledgeable, fast and easy.

1/29/2025

Meena, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TWP, MI

John B|2024 Chevrolet Suburban 1500

Confirmed Service Customer

1/27/2025

Eric did a great job. Friendly, efficient and service completed on time!

1/29/2025

John, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

ORCHARD LAKE, MI

Gary P|2017 Chevrolet Equinox

Confirmed Service Customer

1/27/2025

1 hour for oil change and rotation not an issue.

1/29/2025

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

David B|2025 Chevrolet Trax

Confirmed Sales Customer

1/27/2025

Jerimiah was outstanding to work with

JERMIAH ALVARADO

1/29/2025

David, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Sandra M|2023 Chevrolet Equinox

Confirmed Service Customer

1/29/2025

Friendly and quick oil change

1/30/2025

Sandra, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

WIXOM, MI

Michael Y|2025 Chevrolet Trax

Confirmed Sales Customer

1/29/2025

Our sales person was very nice, but we felt rushed. His attention seemed to be with other people and things. He would leave us to take care of someone else and we felt very uncomfortable. We have leased many vehicles from Feldman Chevy of Novi and have never experienced this. We were never shown our car, no test drive, just sign and go. It was our worst experience at a car dealership. He was nice, but not attentive. We might have picked a different vehicle if we were able to ask questions and compare different models. My wife has special needs and this vehicle is very difficult for her to get in and out of. We did ask for a lower payment and he did deliver on that, but we wanted to compare other options. Not sure we will be back next time! Very disappointed!

Jean-Paul Guerrero

1/30/2025

Michael, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

MACOMB, MI

Donald M|2024 Chevrolet Blazer

Confirmed Service Customer

1/27/2025

Great personal service, would highly recommend Eric and Amari.

1/29/2025

Donald, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Brian B|2015 Chevrolet Traverse

Confirmed Service Customer

1/28/2025

Always very professional

1/29/2025

Brian, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LIVONIA, MI

Sharonda M|2018 Chevrolet Traverse

Confirmed Service Customer

1/28/2025

Omari is the best. Professional and knowledgeable with a splash of charisma. He answered all of my questions and provided timely updates. I will be back.

1/29/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Christopher S|2021 Chevrolet Colorado

Confirmed Service Customer

1/28/2025

I love ur shop or dealership but u need to work on one big this in the service department. That is u need to implament a service progross bar. So costomers can see how the progreea is going. And u really really need to work on communocation from service department to customer. Big time.

1/29/2025

Christopher, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to our General Manager, George Hawes at 248-348-7000 so we can assist you further.

Business Response

NORTHVILLE, MI

Shawn C|2024 Chevrolet Blazer

Confirmed Service Customer

1/28/2025

Good customer service

1/29/2025

Shawn, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jared B|2021 Chevrolet Equinox

Confirmed Service Customer

1/28/2025

Bill McCue is the best

1/30/2025

Jared, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Business Response

NORTHVILLE, MI

Michael N|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

1/28/2025

No car wash when work was completed

1/30/2025

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to our General Manager, George Hawes, at 248-348-7000 so we can work with you to make this right.

Business Response

COMMERCE TOWNSHIP, MI

Garrett D|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

1/29/2025

It was perfect

Viollca Xhaja

1/30/2025

Garrett, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

COMMERCE TOWNSHIP, MI

Lori W|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

1/29/2025

Was a great experience.

PATRICK SACO

1/30/2025

Lori, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

MILFORD, MI

Raj M|2025 Chevrolet Traverse

Confirmed Sales Customer

1/29/2025

Vivian, our sales assistant - she was really amazing, friendly and helpful with our purchase. She is very smart and knowledgeable. I should say our experience is great just because of her.

Viollca Xhaja

1/30/2025

Raj, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Hrvoje M|2023 Chevrolet Colorado

Confirmed Service Customer

1/30/2025

First of all it’s not my truck you serviced so I don’t know why you’re asking me.

2/3/2025

Thank you for your feedback. We apologize for the inconvenience. If you believe you have received the survey in error, you can unsubscribe by clicking on 'Unsubscribe' at the bottom of the survey email invitation. Thanks!

Business Response

FARMINGTON, MI

Margaret B|2024 Chevrolet Blazer EV

Confirmed Sales Customer

1/30/2025

Good job with paperwork processing, F&I, and delivery

Viollca Xhaja

1/31/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BIRMINGHAM, MI

Tracy C|2017 Chevrolet Equinox

Confirmed Service Customer

1/30/2025

Omari Mitchell-Hoke was kind, professional and always available for questions. A great service Advisor!

1/31/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Cliff P|2022 Chevrolet Trax

Confirmed Service Customer

1/30/2025

Zak provided great service

1/31/2025

Cliff, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

FARMINGTON HILLS, MI

John O|2022 Chevrolet Blazer

Confirmed Service Customer

1/30/2025

Excellent and well organized customer service.

1/31/2025

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

John O|2025 Chevrolet Blazer

Confirmed Sales Customer

1/30/2025

Everyone was very helpful and informative

Viollca Xhaja

1/31/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Thomas K|2022 Chevrolet Traverse

Confirmed Service Customer

2/3/2025

Bill McCue is the best!!

2/4/2025

Thomas, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

WIXOM, MI

Jermiah A|2019 Chevrolet Trax

Confirmed Service Customer

2/3/2025

Awesome

2/4/2025

Jermiah, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOWELL, MI

Michael M|2024 Chevrolet Tahoe

Confirmed Sales Customer

1/29/2025

Randy Norris was very informative. Great to work with.

RANDY NORRIS

1/30/2025

Michael, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Brian E|2025 Chevrolet Trax

Confirmed Sales Customer

1/29/2025

Great

Marc Murray

1/30/2025

Brian, your satisfaction is our top priority. We look forward to your next visit! Take care!

Business Response

VAN BUREN TWP, MI

Susan D|2024 Chevrolet Blazer

Confirmed Service Customer

1/29/2025

Eric was thorough. The wait was not long. I was seen the minute I pulled in. Coffee and water were available in the waiting room as well as a TV.

1/30/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Feldman Chevrolet of Novi - Service and we hope to see you again.

Angela D|2020 Chevrolet Equinox

Confirmed Service Customer

1/29/2025

Made my appointment online using Chevy app and found out that even though my Chevy app showed appointment it was not actually booked at dealership level. The advisor was kind and still honored the appointment that I pulled up on my Chevy app.

1/30/2025

Angela, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NORTHVILLE, MI

Mary B|2022 Chevrolet Equinox

Confirmed Service Customer

1/31/2025

Technician was courteous and professional. He also suggested I use my reward points to help cover the cost of a fuel injection.

2/3/2025

Mary, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

COMMERCE TWP, MI

Dianne B|2018 Chevrolet Equinox

Confirmed Service Customer

1/31/2025

Had an oil change Zac was very positive and helpful. I didn't wait long and feel everything was very efficient.

2/3/2025

Dianne, we're happy you found our staff to be supportive during your experience here at Feldman Chevrolet of Novi - Service. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTHVILLE, MI

Lisa C|2024 Chevrolet Equinox

Confirmed Service Customer

1/31/2025

Great service!

2/3/2025

Lisa, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi - Service and we hope to see you again soon!

Business Response

FARMINGTON HILLS, MI

Sujata G|2025 Chevrolet Equinox EV

Confirmed Sales Customer

2/1/2025

The best dealership and sales person. Answered all questions, very helpful and knowledgeable

RANDY NORRIS

2/3/2025

Sujata, we are so happy to read such a great review about Feldman Chevrolet of Novi! We hope to see you soon!

Jeffrey G|2012 Chevrolet Silverado

Confirmed Service Customer

2/1/2025

Service rep was upbeat

2/3/2025

Jeffrey, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

Business Response

WALLED LAKE, MI

Talal D|2025 Chevrolet Trax

Confirmed Sales Customer

2/3/2025

What a great dealership! Viola is the best salesperson I’ve worked with. She sold me my truck back in 2020 and now my dad’s new car 5 years later. I did the whole process from California over the phone and sent my dad to grab the car. She made it so easy. Amazing experience

Viollca Xhaja

2/4/2025

Talal, we're happy to hear you had such a positive experience with Viola! Thank you for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

LIVONIA, MI

Lynette K|2025 Chevrolet Trax

Confirmed Sales Customer

2/3/2025

Jack made my leasing experience smooth and timely. Highly recommend Jack for your leasing or buying needs.

JACK RINGWOOD

2/5/2025

Lynette, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LINCOLN PARK, MI

Teresa G|2025 Chevrolet Equinox

Confirmed Sales Customer

2/3/2025

I felt that my time was valued. Sales people were courteous and respectful. Motivated, but not too pushy.

Viollca Xhaja

2/5/2025

Teresa, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTHVILLE, MI

Francisco G|2021 Chevrolet Trailblazer

Confirmed Service Customer

2/3/2025

Good deal. I went for an extended warranty regarding the evaporative gas pump. The warranty covered material and labor.

2/5/2025

Francisco, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON, MI

Mark D|2023 Chevrolet Colorado

Confirmed Service Customer

2/3/2025

It was a good experience. Snacks were available.

2/5/2025

Mark, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DETROIT, MI

Anthony J|2023 Chevrolet Traverse

Confirmed Service Customer

2/4/2025

This is the second time I ask for our vehicle to wash and it wasn't. The customer service was much better years ago. Not so well at all now

2/5/2025

Anthony, thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us so we can work towards a resolution. General Manager, George Hawes, 248-348-7000

Business Response

DEARBORN, MI

Kantchion H|2022 Chevrolet Blazer

Confirmed Service Customer

2/4/2025

service consultant was very helpful and the oil change was quick

2/5/2025

Kantchion, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

NORTHVILLE, MI

Beth B|2022 Chevrolet Equinox

Confirmed Service Customer

2/4/2025

Omari was great, very helpful. Service was fast and overall super easy all around

2/5/2025

Beth, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HIGHLAND, MI

Emily B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/1/2025

Viola was great!! She got me the best deal she could for what I could afford. She kind and friendly and very helpful.

Viollca Xhaja

2/3/2025

Emily, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HIILSDALE, MI

Joseph A|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

2/1/2025

Sam did an amazing job! Would highly recommend working with Sam and the dealership.

Sinan Isho

2/3/2025

Joseph, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST BLOOMFIELD, MI

Maryam H|2021 Chevrolet Equinox

Confirmed Service Customer

2/1/2025

oil change

2/3/2025

Thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

W BLOOMFIELD, MI

Jasmine B|2024 Chevrolet Trax

Confirmed Service Customer

2/3/2025

Staff was friendly. Service was fast. Even got a car wash.

2/4/2025

Jasmine, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAGINAW, MI

Sailesh R|2022 Chevrolet Equinox

Confirmed Service Customer

2/3/2025

I asked for an oil change only. Nothing else. I declined the need for tire rotation. Yet you ended up rotating tires and changing oil and charging me $80-$63 after discount coupon. The biggest rip-off ever.

2/4/2025

Sailesh, we regret to hear that you had this experience with us. Please reach out to us at (248) 513-8920 so we may assist you in moving forward towards a resolution.

Business Response

FARMINGTON, MI

Inaam B|2023 Chevrolet Blazer

Confirmed Service Customer

2/4/2025

Very good and wholesome people

2/5/2025

Inaam, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

COMMERCE, MI

Frederick C|2025 Chevrolet Trax

Confirmed Sales Customer

2/11/2025

Friendly and Professional From Start To Finish

Viollca Xhaja

2/12/2025

Frederick, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW HUDSON, MI

Michael R|2024 Buick Envista

Confirmed Service Customer

2/11/2025

Was quick and my questions were answered

2/12/2025

Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Gabriel B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/11/2025

Great customer service and professional salesperson

Sinan Isho

2/12/2025

Gabriel, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!

Business Response

DEARBORN HEIGHTS, MI

Kathy J|2023 Chevrolet Equinox

Confirmed Service Customer

2/4/2025

Omari, was very friendly and personable. I had an oil change and it was completed in 1/2 hour.

2/5/2025

Kathy, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of Novi - Service and we hope to see you again.

Business Response

NORTHVILLE, MI

Douglas K|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/4/2025

Oil change and recall updates were performed in the time frame that I was told to expect

2/5/2025

Douglas, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MILFORD, MI

Andito G|2021 Chevrolet Blazer

Confirmed Service Customer

2/4/2025

The service guy was very rude and made it sort if complicated for until I had to ask for a manager

2/5/2025

Andito, we regret to hear that you had this experience with us. Please reach out to our General Manager, George Hawes, at 248-348-7000 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

SOUTH LYON, MI

Louis F|2022 Chevrolet Blazer

Confirmed Service Customer

2/4/2025

Clay in the service department was excellent

2/5/2025

Louis, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WOLVERINE LK, MI

Chelsea G|2024 Chevrolet Trax

Confirmed Service Customer

2/4/2025

Omari is always a delight to work with when I bring my car in. He always tells me it will be approximately a hour wait but it’s typically done in 30-40 minutes even on a busy day.

2/5/2025

Thank you for choosing Feldman Chevrolet of Novi as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

ROSEVILLE, MI

Amanda B|2024 Chevrolet EQUINOX

Confirmed Service Customer

2/4/2025

Everyone was fast and professional.

2/5/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

NORTHVILLE, MI

Ronda C|2022 Chevrolet Trailblazer

Confirmed Service Customer

2/4/2025

Once the part was in, the repair was done in timely matter

2/5/2025

Ronda, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

W BLOOMFIELD, MI

Dwayne K|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

2/12/2025

After a Phone inquiry for a unit listed online Jerimiah was the helpful salesperson who ultimately had me in a new Silverado with a trade on my 2013 Silverado in less then 2 hours what an incredible experience Dwayne

JERMIAH ALVARADO

2/13/2025

Dwayne, thanks for highlighting our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

CANTON, MI

Donald C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/12/2025

Quick friendly service. Made the experience great.

2/13/2025

Donald, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WATERFORD, MI

Jeffery M|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

2/12/2025

JP was phenomenal. I came in with my own ideas and he made it happen. Hands down the best experience I have had at a dealership. Chris was also great to work with. Very kind and respectful people who weren't honest. Thank you so much, I love my new truck! I would recommend you both to anybody that asks.

Jean-Paul Guerrero

2/13/2025

Jeffery, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

TAYLOR, MI

Rebecca I|2024 Chevrolet Blazer

Confirmed Service Customer

2/12/2025

Excellent experience. I needed work done on my radiator. My service advisor Johnny took great care of me. He communicated with me every step of the way. The tech was quick and my car is running great!

2/13/2025

Rebecca, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SOUTH LYON, MI

Albert S|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

2/12/2025

Excellent as usual

2/13/2025

Albert, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

David G|2014 Chevrolet Sonic

Confirmed Service Customer

2/12/2025

Diagnosed problem quickly and had car back in a few days

2/13/2025

David, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Thamer S|2025 Chevrolet Blazer

Confirmed Sales Customer

2/12/2025

Patrick is always great, and easy to work with, professional, and attentive regardless of if he is busy or not, he always gives me the time. Thank you, Thamer

PATRICK SACO

2/13/2025

Thamer, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TOWNSHIP, MI

Louai S|2024 Chevrolet Camaro

Confirmed Service Customer

2/12/2025

Staff were very nice.

2/14/2025

Louai, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Farmington Hills, MI

Michael K|2024 Chevrolet Trax

Confirmed Service Customer

2/13/2025

Eric did a good job communicating with us.

2/14/2025

Michael, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COMMERCE TWP, MI

Jeff L|2022 Chevrolet Trax

Confirmed Service Customer

2/13/2025

Quick and easy. Thanks.

2/15/2025

Jeff, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

REDFORD, MI

Veronica C|2017 Chevrolet Trax

Confirmed Service Customer

2/13/2025

I had an odd experience. I was only offered prices that included an extra service, when I returned I was told I was not able to use the coupon since they already did that extra service which I understand, I just wish I was offered the basic oil change/tire rotation option. I also got a call that they could not locate my tire key and were possibly not able to do my tire rotation, but then called back later that they found it. It was in my glovebox. I also was told that my tire leak was because of a nail in my tire so I would need a new one. I have a tire package that covers any tire issues but he was not able to find anything on it, which I don't think was his fault but the locations should be able to see something you signed up for at another feldman location. The guy I worked with was super nice, and kept me updated it was just the info I was given I was not thrilled about which I think reflects policy not employee.

2/18/2025

Veronica, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to our General Manager, George Hawes, at 248-348-7000 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

WIXOM, MI

Silviu I|2025 Chevrolet Equinox EV

Confirmed Service Customer

2/13/2025

The service department was professional and knowledgeable. Thank you for your continued support!

2/14/2025

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Kim H|2023 Chevrolet Traverse

Confirmed Service Customer

2/14/2025

Friendly and sufficient

2/16/2025

Kim, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Lewis H|2023 Chevrolet Equinox

Confirmed Service Customer

2/14/2025

Came in for oil & oil fielder & tire rotation . was told these are my options three choses I chose the cheapest . so it cost me $141.00 for a $ 60.00 oil change and tire rotation. I won't come back for service there again .

2/20/2025

Lewis, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact our General Manager, George Hawes, at 248-348-7000 so we can understand your situation better in order to try and turn your experience around. Thank you, Feldman Chevrolet of Novi

Business Response

NORTHVILLE, MI

Debra T|2025 Chevrolet Equinox

Confirmed Sales Customer

2/14/2025

Friendly, helpful

Viollca Xhaja

2/16/2025

Debra, we're glad to hear you found our staff was so friendly and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TAYLOR, MI

Luciano D|2024 GMC Sierra 2500 HD

Confirmed Service Customer

2/14/2025

Amazing professional and prompt service!!

2/17/2025

Luciano, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

BLOOMFIELD HILLS, MI

Denise G|2025 Chevrolet Equinox

Confirmed Sales Customer

2/17/2025

David McCurdy was very helpful, patient and did an excellent job helping me through the process

David McCurdy

2/18/2025

Denise, we're happy to hear you had such a positive experience with David! Feel free to reach out to us if you need anything. Have a wonderful day.

Christopher J|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/17/2025

Bill in service deserves to be rewarded for the job he has done to help me get back on the road. I have a 2021 Silverado LT that I had back 3 separate times for a check engine light. They replaced the turbo, blower motor and other parts on my vehicle during the three trips. I realize that three trips to the dealership is not ideal and during the whole time was annoying to not have my vehicle, but bill helped me every step of the way with proper communication, shuttle service, rent a car help etc. he made the experience much better and eventually the tech was able to get it right. I will def be back to Feldman of Novi primarily because of the service I received from Bill and the team at Feldman. Thank you guys!

2/18/2025

Christopher, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you have any further questions, please give us a call. We're always happy to help!

Anthony M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

2/17/2025

Viola and her team were amazing. They got us in and out super fast and answered all my questions. They treated us kind and were super helpful accommodating our small child. Viola’s professionalism extends to her whole team which clearly shows in the car buying process.

Viollca Xhaja

2/18/2025

Anthony, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TOWNSHIP, MI

Mehgan H|2023 Chevrolet Traverse

Confirmed Service Customer

2/17/2025

Friendly, honest, quick service always!

2/18/2025

Mehgan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

FARMINGTON, MI

Angela D|2025 Chevrolet Trax

Confirmed Sales Customer

2/17/2025

I felt taken care of and valued as a customer.

Viollca Xhaja

2/19/2025

Angela, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LIVONIA, MI

Doug W|2018 Chevrolet Corvette

Confirmed Service Customer

2/17/2025

Zach was awesome, informative and helpful. He really took the time to answer all my questions and give me the best experience.

2/18/2025

Doug, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Robert B|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

2/17/2025

My salesman knowledgeable helpful and friendly

David McCurdy

2/18/2025

Robert, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

WESTLAND, MI

Dalia P|2025 Chevrolet Equinox

Confirmed Sales Customer

2/13/2025

👍

FRANCIS HANNA

2/14/2025

Dalia, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

FARMINGTON HILLS, MI

David H|2025 Chevrolet Trax

Confirmed Sales Customer

2/14/2025

Viola, Jack & Vivian were amazing

Viollca Xhaja

2/16/2025

David, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We hope you have a great day!

Business Response

FARMINGTON HILLS, MI

Flura D|2025 Chevrolet Equinox

Confirmed Sales Customer

2/15/2025

Once my husband and I were ready to purchase a vehicle, we end up calling the dealership. We chatted with salesperson Kal Dabish and gave us a few options that we liked. We made the appointment to test drive and purchase the vehicle. The vehicle was great and the salesman was amazing. He explained everything to us.

Khaled Dabish

2/17/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILFORD, MI

Shinichiro T|2020 Chevrolet Bolt EV

Confirmed Service Customer

2/15/2025

Quick sercice

2/17/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

David L|2025 Chevrolet Trax

Confirmed Sales Customer

2/15/2025

N/a

Khaled Dabish

2/17/2025

David, thank you for the high star rating!

Business Response

COMMERCE TOWNSHIP, MI

Thomas L|2024 Chevrolet Blazer

Confirmed Service Customer

2/15/2025

Well done

2/17/2025

Thomas, we really appreciate your feedback! We hope to see you soon!

Ang M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

2/17/2025

All good

Viollca Xhaja

2/18/2025

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Terrance C|2025 Chevrolet Equinox

Confirmed Sales Customer

2/17/2025

Great experience with Viola and assistant, very kind and attentive to our needs!

Viollca Xhaja

2/18/2025

Terrance, we're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HOWELL, MI

Jasmine H|2024 Chevrolet Trax

Confirmed Service Customer

2/17/2025

I was in and out for a routine maintenance check and oil change.

2/18/2025

Jasmine, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SOUTHFIELD, MI

David F|2025 Chevrolet Equinox EV

Confirmed Sales Customer

2/19/2025

Great experience overall, Randy was really great to work with and I love my new Equinox EV!

RANDY NORRIS

2/19/2025

David, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

HOLLY, MI

Kyle O|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/19/2025

Upcharged, was made to wait much longer beyond completion of my service, they forgot I was waiting there. Tech was rude about me not getting the three recommended services that go against my owners manual at current Milan. I will not be going back

2/23/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

GARDEN CITY, MI

Richard N|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/19/2025

Recall on the computer control was supposed to take up a half day. I was in and out in 37 minutes.

2/20/2025

Richard, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

FARMINGTON HILLS, MI

Leah D|2024 Chevrolet Trax

Confirmed Service Customer

2/19/2025

Called and got in the same day

2/20/2025

Leah, your wonderful feedback and rating mean a lot to us. Thank you for choosing Feldman Chevrolet of Novi and we hope to see you again.

Alexandra A|2022 Chevrolet Trailblazer

Confirmed Service Customer

2/20/2025

Omari was wonderful and the service was great!

2/21/2025

Alexandra, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

Business Response

NEW HUDSON, MI

Michael W|2024 Chevrolet Tahoe

Confirmed Sales Customer

2/21/2025

Not pushy. Worked with me to obtain the vehicle I wanted and provided better than expected trade in value to get it done.

Viollca Xhaja

2/22/2025

Michael, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BRIGHTON, MI

Lisa K|2020 Chevrolet Equinox

Confirmed Service Customer

2/21/2025

I love the Novi Dealership, everyone is friendly and compassionate and they always make you feel like family, but I switched truly because of Matt who is the service director, he was at the New Hudson location and he always took care of us and was always objective, kind and very smart and his staff was the same, when he left and went to Novi that location changed which is why we switched, great place tell everyone about it, lisa

2/22/2025

Lisa, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NEW HUDSON, MI

Joseph R|2025 Chevrolet Trax

Confirmed Sales Customer

2/4/2025

Everyone was courteous and competent and definitely got creative to make the deal happen.

Viollca Xhaja

2/22/2025

Joseph, we appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PLYMOUTH, MI

Jason P|2012 GMC Sierra

Confirmed Service Customer

2/21/2025

The service cooridinator did not contact me within 48 hours so I had to call to get an update. I left a message and he did not call back. I called again 2 hours later and he finally responded with a ridiculous quote of over 5000 for a fix that I feel was not necessary. So I cancelled all further action and picked up my vehicle and paid the 180 fee for diagnosing the "problem". I will not be back to this dealership or to GM products after this experience.

2/26/2025

Jason, it's discouraging to see that you had a negative experience. If you are willing to give us another chance, please contact us at (248) 513-8920 so we can understand your situation better in order to try and turn your experience around. Thank you, Feldman Chevrolet of Novi - Service

Thomas H|2014 Chevrolet Impala

Confirmed Service Customer

2/21/2025

I came in to get 1 new key fob and a new battery in the 2nd key fob. These were produced by the time estimated and at the normal price minus a discount.

2/22/2025

Thomas, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Scot I|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/21/2025

Getting in for my appointment was quick and easy. Zak and Hunter are terrific. Hunter West does great work on my vehicle.

2/21/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

HOWELL, MI

Cheryl S|2024 Chevrolet Equinox

Confirmed Service Customer

2/21/2025

Had an appointment; took me right away; car service was done in less than an hour.

2/21/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

W BLOOMFIELD, MI

Bart T|2024 Chevrolet Blazer EV

Confirmed Service Customer

2/21/2025

Brought in vehicle for service issue. Had to follow-up on required parts availability to get scheduled for repair. I was not notified when repair was complete, but issue was corrected with repair. Disappointed that after calling to learn vehicle was ready and informing that I would be in that day to pick up the vehicle, I signed, was handed the keys and told the car was 'already out front' only to find that the vehicle was covered in 3" of snow and ice, parked in a spot with 6" of snow on the ground surrounding the vehicle. Was it to much to expect a cleared vehicle pulled into the garage?

2/25/2025

Bart, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

NORTHVILLE, MI

Jeffrey C|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

2/21/2025

Melissa was very professional, personable, and helpful in the buying process.

Melissa Anderson

2/22/2025

Jeffrey, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

James S|2024 Chevrolet Silverado EV

Confirmed Service Customer

2/19/2025

For coming in and dropping off on a busy Monday morning I was thoroughly impressed with the efficiency everyone was able to maintain while I was there! Service manager listened and understood everything I explained and was very accommodating throughout the whole process. Loaner car was promptly brought up and ready for me to minimize my wait time which was greatly appreciated! While away waiting for the vehicle to be serviced, I was promptly updated either by text or phone call to let me know of part arrival updates and service times. Great job all around everyone, thank you for solidifying the commitment to excellence that your sales team demonstrated earlier for me!

2/20/2025

James, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GRAND BLANC, MI

Joseph B|2024 Chevrolet Colorado

Confirmed Service Customer

2/21/2025

Drop off / Pick up is a breeze. Made the appointment in advance. Staff was anticipating my arrival. Everything done as promised

2/20/2025

Joseph, it is great to hear everything was done quickly and to your satisfaction!

Business Response

MANCHESTER, MI

John H|2023 Chevrolet Bolt EUV

Confirmed Service Customer

2/19/2025

efficient.

2/20/2025

John, we appreciate your positive review about your recent experience with us!

Debra M|2025 Chevrolet Trax

Confirmed Sales Customer

2/20/2025

They made me feel comfortable and listened to my needs. They worked with me to get me in the car I wanted

Viollca Xhaja

2/21/2025

Debra, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

John L|2018 Chevrolet Suburban

Confirmed Service Customer

2/21/2025

My service technician, Omari, was excellent; give this young man a generous raise!

2/22/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TOWNSHIP, MI

Christopher R|2025 Chevrolet Equinox

Confirmed Sales Customer

2/21/2025

Best Car-Buying Experience EVER – Thanks to Viollca! If car buying were an Olympic sport, Viollca Xhaja at Feldman Chevrolet in Novi would be bringing home the gold! We walked in expecting the usual car-buying grind, but what we got was an absolute masterclass in sales, service, and pure awesomeness. Picture this: It’s freezing cold, Michigan-style. The kind of cold that makes you rethink all your life choices. But Viollca? She was a ray of sunshine wrapped in a powerhouse of car knowledge. She didn’t just sell us a 2025 Equinox—she made sure we found the perfect one. She had answers faster than Google, patience stronger than our winter tires, and a sense of humor that made the whole experience feel like a joyride before we even left the lot. And let’s talk about delivery—because by the time we signed the papers, we felt like we had just won a game show. Bells ringing (in our heads), paperwork smooth as butter, and keys handed over like she was presenting us with the ultimate life upgrade. If you’re shopping for a car and NOT calling Viollca, you’re doing it wrong. She’s not just a salesperson—she’s a legend. Do yourself a favor and go see her at Feldman Chevrolet in Novi. You won’t just leave with a car—you’ll leave with a great story, a lot of laughs, and a big win. 10/10, would buy another car from her just for the fun of it!

Viollca Xhaja

2/24/2025

Christopher, we're happy to hear you had such a positive experience with Viollca! We sincerely value your business and look forward to your next visit!

Business Response

WATERFORD, MI

Karen C|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

2/21/2025

OMARI AS USUAL WAS SPOT ON. MADE SURE I WAS KEPT INFORMED AND MY TIME WAITING WAS SHORTER THAN EXPECTED KAREN C

2/21/2025

Karen, thank you so much for your positive comments about Feldman Chevrolet of Novi! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COMMERCE TOWNSHIP, MI

James A|2024 Chevrolet Equinox

Confirmed Service Customer

2/21/2025

Found problem and more come on GM

2/21/2025

James, we appreciate you taking the time to leave us this feedback. We want to find out how we can better assist you in the future. If you are willing, please get in touch with our General Manager, George Hawes, at 248-348-7000

Mary G|2018 Chevrolet Malibu

Confirmed Service Customer

2/21/2025

It was a pleasure to see Omari's caring smile and great attitude when I brought my car in. He stayed in touch with me while the car was being serviced. Marty Feldman Novi Chevy Dealership is very lucky to have a great employee-Omari Mitchell-Hoke, his wealth of knowledge on car parts and able to relay tech's terminology for me to better understand the issues my car were having. Thank you!!

2/22/2025

Mary, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON, MI

Chad N|2025 Chevrolet Equinox EV

Confirmed Sales Customer

2/22/2025

Great service from Kal. Made the process seamless and easy.

Khaled Dabish

2/24/2025

Chad, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ANN ARBOR, MI

Cedric J|2025 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

2/23/2025

Our sales team was the best I ever had the privilege of doing business with, took care of me from start to finish

Viollca Xhaja

2/25/2025

Cedric, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CANTON, MI

Eric C|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

2/23/2025

Not bad.. i asked to have my front end lube. The advisor say we don't do that. I'm like you change oil, you have too. Senior visor say " you have to write it in and he did. I was advise they completed the job.

2/25/2025

Eric, we really appreciate your feedback! If you'd be willing to provide more feedback, please reach out to our General Manager, George Hawes at 248-348-7000 so we can assist you further.

Business Response

LIVONIA, MI

Thomas V|2022 Chevrolet Equinox

Confirmed Service Customer

2/24/2025

It was great

2/25/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

WATERFORD, MI

Joshua S|2024 Chevrolet Colorado

Confirmed Sales Customer

2/24/2025

straight forward and they listened to want I was wanting.

Viollca Xhaja

2/25/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

WEST BLOOMFIELD, MI

Kayla H|2025 Chevrolet Trailblazer

Confirmed Sales Customer

2/22/2025

Great experience

Viollca Xhaja

2/24/2025

Kayla, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

DETROIT, MI

Erin S|2025 Chevrolet Trailblazer

Confirmed Sales Customer

2/24/2025

I loved my experience,everyone was so helpful.

Viollca Xhaja

2/26/2025

Erin, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTHVILLE, MI

Kathleen L|2025 Chevrolet Equinox

Confirmed Sales Customer

2/24/2025

V and V got right in and took care of us and we were done in two hours and I had a new car. Jack helped to explain the cars features and worked hard to get my phone calls and texts to show up.

Viollca Xhaja

2/26/2025

Kathleen, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Eric T|2025 Chevrolet Trax

Confirmed Sales Customer

2/24/2025

Very easy and enjoyable.

Viollca Xhaja

2/26/2025

Eric, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

WATERFORD, MI

James B|2018 Chevrolet Malibu

Confirmed Service Customer

2/24/2025

We had 4 tire replacement (kick-started because of giant pothole), realignment, etc. completed same day, & shuttled me as needed. Feldman-Novi also honored their own tire price match guarantee. Great service!!

2/26/2025

James, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

Qustavo C|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/25/2025

Is a great service great people

2/26/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TWP, MI

Donald G|2024 Chevrolet Equinox

Confirmed Service Customer

2/25/2025

Oil change and rotation. Done quickly.

2/26/2025

Donald, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

W BLOOMFIELD, MI

Matt B|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

2/25/2025

Johnny is always great to work with in Service. I appreciate his honest communication and willingness to work on options for me.

2/26/2025

Matt, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WHITE LAKE, MI

Derrick D|2020 Chevrolet Equinox

Confirmed Service Customer

2/25/2025

My experience is and always has been top notched with every visit bc Eric T. Explains things in detail and puts you at ease.

2/26/2025

Derrick, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

REDFORD, MI

Tracy C|2020 Chevrolet Blazer

Confirmed Service Customer

2/24/2025

Repairs were timely

2/25/2025

Tracy, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

SOUTHFIELD, MI

Joanne K|2025 Chevrolet Equinox

Confirmed Sales Customer

2/24/2025

Melsia Anderson explained the offer worked. Dealer bought the 22 EQuinox, from me. Showed me the 25 EQuinox, in the color I was interested in getting. Work with the dealer and my myselve, to come the final deal. Pleased with the service. I would give her a 10 rating.

Melissa Anderson

2/25/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Nana B|2021 Chevrolet Equinox

Confirmed Service Customer

2/24/2025

Eric was great getting my car in and diagnosing it quickly. There was another gentleman who checked me out when I picked up the vehicle. I can’t remember his name but he was also helping me process the financing payment. I’ve dealt with him before and he was great then too squeezing me in for a tire replacement on a Saturday with no pre booked appointment

2/25/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Mark D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/25/2025

The service adviser (Zach) was very helpful and knowledgeable.

2/26/2025

Mark, we're glad to hear you found our staff so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BLOOMFIELD HILLS, MI

Harvy B|2024 Chevrolet Tahoe

Confirmed Service Customer

2/25/2025

Quick and friendly service. Comfortable waiting area.

2/26/2025

Harvy, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

FARMINGTON HILLS, MI

Kristen L|2025 Chevrolet Traverse

Confirmed Sales Customer

2/26/2025

Austin Kinert was really wonderful to work with. He was very knowledgeable on the vehicles I was interested in and took the time to explain anything I had questions on. Austin never made me feel as if he just wanted to get a sale but really cared about ensuring I felt comfortable with everything and never put pressure on me. It was a great experience overall and would recommend this dealership and Austin as the sales person for those looking at a new vehicle.

Austin Kinert

2/27/2025

Kristen, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Paula D|2020 Chevrolet Blazer

Confirmed Service Customer

2/26/2025

Couldn’t ask for better service!

2/27/2025

Paula, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

David S|2024 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/26/2025

It was great

Viollca Xhaja

2/27/2025

David, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

OAK PARK, MI

Jacqueline H|2025 Chevrolet Traverse

Confirmed Sales Customer

2/26/2025

Awesome! they provide me a solution for my specific needs and were patient enough to make it happen. Thank you!

David McCurdy

2/27/2025

Jacqueline, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTHVILLE, MI

Anthony M|2024 Chevrolet Equinox

Confirmed Service Customer

2/27/2025

Everything was perfect. The technician was very polite and respectful. The appointment was on time and the oil change and tire rotation was completed rapidly. The vehicle was washed and returned with the seat and dash as it was received.

2/28/2025

Anthony, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON HILLS, MI

Brian B|2015 Chevrolet Traverse

Confirmed Service Customer

2/27/2025

Got oil change and it was done fast

2/28/2025

Brian, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LIVONIA, MI

Shawn M|2025 Chevrolet Equinox

Confirmed Sales Customer

2/28/2025

Francis did a great job of welcoming us into the dealership and helping to facilitate the purchase of our new Equinox. He communicated clearly with us every step of the process and had the car ready to go upon our pickup day. Was a pleasure to do business with Francis and we'll be back in the future.

FRANCIS HANNA

3/2/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

WIXOM, MI

Ayanah A|2025 Chevrolet Traverse

Confirmed Sales Customer

2/28/2025

Viola and her team were excellent in getting me into a brand new 2025 Chevy traverse considering I was discharged from bankruptcy the day before. They were the best. I’ll definitely recommend this dealer to others

Viollca Xhaja

3/2/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DETROIT, MI

Matthew D|2025 Chevrolet Equinox EV

Confirmed Sales Customer

2/28/2025

We had a great experience with the staff and JP was able to answer all of your questions.

Jean-Paul Guerrero

3/3/2025

Matthew, we're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HUNTINGTON WOODS, MI

Patrick C|2024 Chevrolet Blazer EV

Confirmed Sales Customer

2/28/2025

It was a smooth and easy process

Khaled Dabish

3/3/2025

Patrick, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

RALEIGH, NC

Steven P|2024 Chevrolet Blazer

Confirmed Service Customer

2/28/2025

Bill M. Is. Great. came in for oil change, they did it quickly and all was good.

3/2/2025

Steven, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you're ever in need of more help, please let us know!

Business Response

WIXOM, MI

Norman G|2025 Chevrolet Trax

Confirmed Sales Customer

3/1/2025

Everything was great

JACK RINGWOOD

3/3/2025

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WEST BLOOMFIELD, MI

David W|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/2/2025

Very professional wasn't pushing me to do anything I wasn't ready to do, also very respectful.

Austin Kinert

3/3/2025

David, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!

Business Response

TAYLOR, MI

Kalumbu B|2019 Chevrolet Trax

Confirmed Service Customer

3/2/2025

Don’t be think the oil was changed or checked oil pan ..

3/7/2025

Kalumbu, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Feldman Chevrolet of Novi - Service (248) 513-8920

Business Response

NORTHVILLE, MI

Steven N|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/3/2025

Great experience

Viollca Xhaja

3/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope you have a great day!

Business Response

NORTHVILLE, MI

Joe F|2025 Chevrolet Tahoe

Confirmed Sales Customer

3/3/2025

Professional

Viollca Xhaja

3/3/2025

We are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DETROIT, MI

Santosh A|2023 Chevrolet Bolt EUV

Confirmed Service Customer

3/3/2025

The service appointment booking was easy. They were accommodative for my convenient time. The time it took for the service was also fast. People working there are friendly and knowledgeable.

3/4/2025

Santosh, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Marsha P|2023 Chevrolet Trailblazer

Confirmed Service Customer

3/3/2025

The service was very fast.

3/4/2025

Marsha, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DETROIT, MI

Shay Y|2025 Chevrolet Equinox

Confirmed Sales Customer

3/3/2025

Everyone was very friendly and helpful in my car buying experience

Viollca Xhaja

3/4/2025

Shay, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BRIGHTON, MI

Natalie Z|2025 Chevrolet Traverse

Confirmed Sales Customer

3/3/2025

Great experience. Thank you Sam!!!

Sinan Isho

3/5/2025

Natalie, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We are always happy to assist you if anything else comes up. Take care!

Business Response

ORCHARD LAKE, MI

Jae H|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/4/2025

I liked that they were very kind and explained in detail what to do and how to do it.They are really professional. I want to buy from them again near future.

Viollca Xhaja

3/5/2025

Jae, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ANN ARBOR, MI

Hyoungjun J|2023 Chevrolet Tahoe

Confirmed Service Customer

3/5/2025

I think your dealership is getting better.

3/6/2025

Hyoungjun, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Donald M|2024 Chevrolet Blazer

Confirmed Service Customer

3/5/2025

Very professional.

3/6/2025

Donald, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

Patricia S|2025 Chevrolet Trailblazer

Confirmed Service Customer

3/5/2025

Arrived on time, took my car, directed me to waiting area, done in a little less than 1 hour one hour

3/6/2025

Patricia, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Angela C|2025 Chevrolet Equinox

Confirmed Sales Customer

3/5/2025

When I was there Thursday night I was passed off and the salesman would not work with me his deal was 417 month ! My husband calls the next day and he gets 345 a month ! I feel like I was discriminated against because I’m a woman! Not good! We did take the deal but only after my husband called you and dealt with cal !

WEST BLOOMFIELD, MI

Jerry P|2025 Chevrolet Tahoe

Confirmed Sales Customer

3/5/2025

Sam was very professional and helpful. I will get another car from him.

Sinan Isho

3/6/2025

Jerry, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WEST BLOOMFIELD, MI

Deanna W|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/5/2025

Viola and Vivian are excellent in helping me every time I shop for a new vehicle. They always find a deal and do it quickly.

Viollca Xhaja

3/6/2025

Deanna, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We hope you have a great day!

Business Response

WEST BLOOMFIELD, MI

Mark E|2025 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

3/5/2025

Incredibly easy to get information, answers to my questions, and professional service.

David McCurdy

3/6/2025

Mark, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FREDERICKSBRG, PA

Mary E|2021 Chevrolet Blazer

Confirmed Service Customer

3/5/2025

I came in with no appointment and shredded windshield wipers. Also my tires needed air. I was taken care of immediately in your always friendly and immaculate dealership.

3/6/2025

Mary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

Christina K|2023 Chevrolet Blazer

Confirmed Service Customer

3/5/2025

Quick, easy & friendly staff

3/6/2025

Christina, we're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!

Rhonda T|2023 Chevrolet Equinox

Confirmed Service Customer

3/6/2025

I can always rely on Feldman to keep my vehicles in tip top shape. Thanks for helping getting my Equinox serviced so quickly! Keep up the good work folks 👏 👍

3/7/2025

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Rony G|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/6/2025

Quick sevice

3/7/2025

Rony, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST BLOOMFIELD, MI

Anthony B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/6/2025

The best experience I have had in a long time it was great

Viollca Xhaja

3/7/2025

Anthony, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DETROIT, MI

Bruce A|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/7/2025

Fantastic as usual........keep up the good service.

3/9/2025

Thank you for choosing Feldman Chevrolet of Novi - Service as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

WOLVERINE LAKE, MI

Debra L|2022 Chevrolet Equinox

Confirmed Service Customer

3/7/2025

Got me in and out

3/9/2025

Debra, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Roger S|2020 Chevrolet Trax

Confirmed Service Customer

3/7/2025

Within 24 hours after servicing my car, the warning light went on and I had to rush it back to the dealership.. I still have no idea as to what went wrong. The vehicle was working fine before I brought in for routine maintenance.

3/11/2025

Roger, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 513-8920 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

W BLOOMFIELD, MI

Bonnie G|2022 Chevrolet Equinox

Confirmed Service Customer

3/7/2025

The service guys are the best, hands down. Matt and his team go above and beyond every time and we won’t take our cars anywhere else!

3/9/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

SOUTH LYON, MI

Tanzania B|2019 Chevrolet Equinox

Confirmed Service Customer

3/7/2025

I never have any complaints about this dealership.

3/9/2025

Thank you so much for your positive comments about Feldman Chevrolet of Novi! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTN HLS, MI

Ivan W|2025 Chevrolet Traverse

Confirmed Sales Customer

3/7/2025

The best I had ever!!!!

Viollca Xhaja

3/9/2025

Ivan, we really appreciate your feedback! We hope you have a great day!

Business Response

INKSTER, MI

Mary F|2018 Chevrolet Equinox

Confirmed Service Customer

3/7/2025

Good

3/9/2025

Mary, we really appreciate your feedback! We hope you have a great day!

Jean-Luc P|2009 Chevrolet Traverse

Confirmed Service Customer

3/7/2025

Manager and Advisor was great

3/9/2025

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTON HILLS, MI

John S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

3/7/2025

Eric went up and above to make the experience a great one.

3/9/2025

John, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Travis M|2024 Chevrolet Blazer EV

Confirmed Sales Customer

3/7/2025

Ben was the best! Very quick and easy process from I first called. I had a slightly difficult case being that I wanted a vehicle through the GM tagging vehicle program. Most dealers I called did not care or take the time to investigate. They just said they never heard of it and they would not be able to help. Ben never heard of it either, but did all the research, got my vehicle within less than a week from GM and I was in my new car by the weekend. He might everything super easy, I just had to send him the minimum information needed and he took it from there. 10/10 recommending him to friends and family.

BENJAMIN ROWAN

3/9/2025

Travis, thank you for taking the time to leave a review for us at Feldman Chevrolet of Novi. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

WESTLAND, MI

Darryl H|2016 Chevrolet Traverse

Confirmed Service Customer

3/7/2025

My service rep, Matt was excellent!

3/9/2025

Darryl, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

Business Response

WAYNE, MI

David K|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/7/2025

Jimmie Haddad was amazing during the whole buying process listened to what we wanted and delivered

3/10/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

Phillip K|2023 Chevrolet Traverse

Confirmed Service Customer

3/8/2025

General Motors, SHAME on you for charging service customers 2.7% for using their credit card. Who carries that much cash? It's just greed. It's this type greed that causes customers to go to other manufacturers or buy foreign cars.

3/10/2025

Phillip, thank you for taking the time to leave us feedback about your experience with us. When you have an opportunity, please reach out to us so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. General Manager, George Hawes, 248-348-7000

Peggy S|2025 Chevrolet Trax

Confirmed Sales Customer

3/8/2025

Jack was a wonderful salesman

JACK RINGWOOD

3/10/2025

Peggy, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

Business Response

WALLED LAKE, MI

Connor B|2018 Chevrolet Camaro

Confirmed Service Customer

3/9/2025

it was a good experience.

3/10/2025

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

David D|2024 Chevrolet Blazer EV

Confirmed Sales Customer

3/10/2025

Francis was very helpful and had all the documents ready when I arrived. Andrew made the signing go very smooth.

FRANCIS HANNA

3/11/2025

David, we're happy you found our staff to be so helpful during your experience here at Feldman Chevrolet of Novi. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BIRMINGHAM, MI

Nannette H|2023 Chevrolet Equinox

Confirmed Service Customer

3/10/2025

1st time visiting Feldman of Novi for an oil change and tire rotation. Very positive experience from the time I arrived until my car was ready. Thank you.

3/11/2025

Nannette, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WALLED LAKE, MI

Jeff S|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/10/2025

The service person was kind and professional but could not get my transmission for over 22 days. I finally gave up after I accumulated over $1400 in rental car fees and still no transmission. You said it would be 5-7 days. I gave up at 22 days. Communication was poor. You still charged me $180 for diagnostics and didn't even clear the ice from my windshield.

3/16/2025

Jeff, we're disappointed to hear of the negative experience you had at our location. Please reach out to our General Manager, George Hawes, at 248-348-7000 when you can so we can address this situation directly. Thank you and have a great day.

Sharon H|2025 Chevrolet Equinox

Confirmed Sales Customer

3/10/2025

Viola and her sales team, along with Omari in service were exemplary!! Everyone was knowledgeable and demonstrated superior customer service! A class act indeed!

Viollca Xhaja

3/12/2025

Sharon, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jesse M|2011 Chevrolet Traverse

Confirmed Service Customer

2/26/2025

very little wait time

2/27/2025

Jesse, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LIVONIA, MI

Marcel C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/26/2025

Maintenance performed and vehicle washed as promised

2/27/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

John P|2025 Chevrolet Blazer

Confirmed Sales Customer

2/26/2025

Perfect.

Austin Kinert

2/27/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

George S|2023 Chevrolet Traverse

Confirmed Service Customer

2/27/2025

a

2/28/2025

George, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

LIVONIA, MI

Gregory C|2023 Chevrolet Colorado

Confirmed Service Customer

2/27/2025

Eric was my service advisor. Was polite,and took care of all my concerns.

2/28/2025

Gregory, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WALLED LAKE, MI

Natalie T|2019 Chevrolet Blazer

Confirmed Service Customer

2/27/2025

It’s was nice as always. I called to see if I could come in early they took my vehicle was done in about a hour.

2/28/2025

Natalie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Business Response

W BLOOMFIELD, MI

Frank R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/28/2025

Everybody at this dealership was amazing including my sales lady Viola her assistant The finance guy and also Jack they were all very friendly and professional. I will definitely recommend this dealership. Thank you all for a great experience.

Viollca Xhaja

3/2/2025

Frank, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NEW BOSTON, MI

William L|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

3/12/2025

Everyone was courteous, friendly, and attentive. They worked quickly and had me out in no time.

3/14/2025

William, it is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

FARMINGTON, MI

Alvin C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/13/2025

I have bought several vehicles from this Chevrolet dealership and several from the Kia dealership next door.

3/14/2025

Alvin, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTON HILLS, MI

Mark S|2025 Chevrolet Blazer

Confirmed Sales Customer

3/10/2025

All went smoothly.

JACK RINGWOOD

3/12/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

NORTHVILLE, MI

William C|2024 Chevrolet Equinox

Confirmed Service Customer

3/10/2025

Fast service advisor bill was very nice not pushy

3/12/2025

William, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

Lance H|2025 Chevrolet Trax

Confirmed Sales Customer

3/11/2025

great service

JACK RINGWOOD

3/11/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LIVONIA, MI

Bryan M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/12/2025

Fast, friendly and professional

3/13/2025

Bryan, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WALLED LAKE, MI

Theresa P|2024 Chevrolet Malibu

Confirmed Service Customer

3/12/2025

I just bought a new Malibu six months ago., Malibu I had for 12 years and enjoyed it. Service at Feldman was great; especially Eric in service. I could always rely on him for good I’m a mom and grandma and don’t know a great deal about cars. Just follow general maintenance. Eric guides me and knows all the technical mechanics and will consult with mechanics. He is very reliable and feel trust. I feel comfortable. A satisfied customer.

3/13/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

NORTHVILLE, MI

Cole T|2021 Chevrolet Colorado

Confirmed Service Customer

3/12/2025

Customer service was great. Just took an hour over the time frame I was given for the work to be done. Other than that, it was good.

3/13/2025

Cole, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LIVONIA, MI

Michael K|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

3/12/2025

The team really cared and worked great together. Very nice, caring and really went above and beyond to make us happy. Very impressed with price or deal they provided us. No stress or pressure from anyone there!

Viollca Xhaja

3/13/2025

Michael, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CANTON, MI

Rod S|2024 Chevrolet Colorado

Confirmed Service Customer

3/12/2025

Fast Service, friendly staff. A+++

3/13/2025

Rod, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

TAYLOR, MI

Tracy B|2021 Chevrolet Tahoe

Confirmed Service Customer

3/12/2025

This was my 3rd, trip to the dealership in 3 weeks for the same issue. My tech was very helpful, I just hope it was fixed pro this this time.

3/13/2025

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WEST BLOOMFIELD, MI

Sandra B|2025 Chevrolet Equinox

Confirmed Service Customer

3/13/2025

Fast and friendly

3/14/2025

Sandra, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WIXOM, MI

Kimberly O|2025 Chevrolet Traverse

Confirmed Sales Customer

3/13/2025

Great experience! Viola & Vivian were awesome!

Viollca Xhaja

3/14/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

NORTHVILLE, MI

Lucas W|2024 Chevrolet Traverse

Confirmed Service Customer

3/13/2025

Zakery Bell was fantastic and helped me out tremendously.

3/14/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

PLYMOUTH, MI

Susann M|2024 Chevrolet Traverse

Confirmed Service Customer

3/13/2025

Excaellent

3/14/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COMMERCE TOWNSHIP, MI

Lance B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/14/2025

A great job helping me secure my third Silverado in a row from Feldman!

Viollca Xhaja

3/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BRIGHTON, MI

Deidre T|2019 Chevrolet Blazer

Confirmed Service Customer

3/14/2025

Zackery my service advisor was professional, friendly and kind.

3/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

John K|2024 Chevrolet Blazer

Confirmed Service Customer

3/14/2025

Good

3/15/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEARBORN HTS, MI

Elizabeth F|2019 Chevrolet Trax

Confirmed Service Customer

3/16/2025

Staff was very friendly and communicative while I was there. The price was what I was expecting for the service I went in for. Every time I go to this dealership it has been top tier service.

3/17/2025

Elizabeth, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

YPSILANTI, MI

Otto B|2025 Chevrolet Blazer

Confirmed Sales Customer

3/16/2025

They were honest, quick and efficient. Would buy a car here every time! Great people!

Viollca Xhaja

3/17/2025

Otto, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We look forward to your next visit! Take care!

Business Response

BRIGHTON, MI

Lamea R|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/14/2025

Great teamwork

PATRICK SACO

3/15/2025

Lamea, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WIXOM, MI

Lisa K|2025 Chevrolet Equinox

Confirmed Sales Customer

3/14/2025

Great customer service and teamwork! We didn’t wait for anything!

Viollca Xhaja

3/15/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CANTON, MI

Brian G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

3/14/2025

Omari provided excellent service and great communication throughout the process. My only issue was that my blower was on before entering my truck when the engine was off. Not sure how long it was left on like this. My truck started, and the service issue was fixed properly.

3/16/2025

Brian, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

Business Response

CANTON, MI

Marilyn D|2019 Chevrolet Traverse

Confirmed Service Customer

3/14/2025

Jonathon Street was very pleasant. He answered my questions. I had left the dealership and realized the cover to my back windshield wiper was missing. I went back and talked to Jonathan and he took care of it very quickly and professionally.

3/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Kathryn B|2025 Chevrolet Trax

Confirmed Sales Customer

3/14/2025

Tom and Kylie were great!

TOM DENNIS

3/16/2025

Kathryn, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Tyanna A|2021 Chevrolet Blazer

Confirmed Service Customer

3/14/2025

Great service and wonderful nice staff

3/16/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

DETROIT, MI

Justin N|2025 Chevrolet Tahoe

Confirmed Sales Customer

3/15/2025

Kal was amazing!

Khaled Dabish

3/17/2025

Justin, thank you for your kind words and this wonderful review! We hope to see you soon!

Business Response

WEST BLOOMFIELD, MI

Alan L|2025 Chevrolet Blazer

Confirmed Sales Customer

3/17/2025

fair price, great service

FRANCIS HANNA

3/18/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

NORTHVILLE, MI

Chris P|2023 Buick Enclave

Confirmed Service Customer

3/18/2025

Zack and Matt are friendly and efficient, couldn’t ask for a better experience.

3/19/2025

Chris, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

Christopher D|2021 Chevrolet Trax

Confirmed Service Customer

3/16/2025

Zak is always honest and professional. Thank you!

3/17/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Chad K|2025 Chevrolet Tahoe

Confirmed Sales Customer

3/17/2025

The salesperson and her associates were very helpful and efficient. I really appreciate the streamlined approach of completing the deal.

Viollca Xhaja

3/18/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

FRANKENMUTH, MI

Michael B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/17/2025

Perfect Service , on time !! Great Job to all

3/19/2025

Michael, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SOUTH LYON, MI

Maureen B|2025 Chevrolet Blazer

Confirmed Sales Customer

3/18/2025

I got the monthly lease payment I wanted to be at. Patrick is great to work with! He listens and understands what you are looking for. I’m happy with my new 2025 Blazer!

PATRICK SACO

3/19/2025

Maureen, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

WEST BLOOMFIELD, MI

Michael L|2025 Chevrolet Tahoe

Confirmed Sales Customer

3/19/2025

Great service and very fast paper work process.

RANDY NORRIS

3/20/2025

Michael, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BRIGHTON, MI

Lipika P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/19/2025

My experience at dealership was great. The representatives helped me with the car lease and explained me all the details. Showed me the car and provided me for a test drive.

Viollca Xhaja

3/20/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

COMMERCE TOWNSHIP, MI

Robin J|2025 Chevrolet Trax

Confirmed Sales Customer

3/19/2025

Patrick Saco was very professional and patient while negotiating my new lease. The manager went above and beyond to make sure I was getting the car/price that I wanted. Robin Jonescue

PATRICK SACO

3/20/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

WHITE LAKE, MI

Margaret R|2019 Chevrolet Malibu

Confirmed Service Customer

3/19/2025

Eric Tippett simply the best.. will not take my car for service other than Feldman of Novi.. he is very dependable trustworthy and is always there when you need help..

3/20/2025

Margaret, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

WIXOM, MI

Carole W|2020 Chevrolet Blazer

Confirmed Service Customer

3/19/2025

Upon arrival Bill was welcoming and answered my questions. Once he called me with the reasons for my check engine light and quoted me the price, I asked him for the breakdown. Bill told me he was not able to provide me with info as he was not given that breakdown. He then said he would check with management and call me back. Bill called me back in a timely manner and gave me the price breakdown which was greatly reduced as he reached out to GM for assistance on my behalf said he was able to get the total cost reduced which I greatly appreciate. Because of Bill, I will continue to have my service work done at Feldman in Novi.

3/20/2025

Carole, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Bonnie P|2025 Chevrolet Equinox

Confirmed Sales Customer

3/19/2025

Courteous, efficient service.

RANDY NORRIS

3/20/2025

Bonnie, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Thomas H|2014 Chevrolet Impala

Confirmed Service Customer

3/20/2025

I went in to get a engine top cleaning. it was done when expected and below the expected price. They also washed my dirty car.

3/21/2025

Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Jonathan D|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

3/20/2025

The best experience I’ve had leasing a new vehicle, and I’ve leased 10+ over the past 25 years. Very well prepared with clear and concise language that made both my wife and I feel comfortable.

Viollca Xhaja

3/21/2025

Jonathan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WIXOM, MI

Alexander P|2024 Chevrolet Equinox

Confirmed Service Customer

3/20/2025

It was great Eric Tippett wasgreat

3/21/2025

Alexander, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Douglas M|2019 Chevrolet Impala

Confirmed Service Customer

3/20/2025

great support, advice and service

3/21/2025

Douglas, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jeong P|2019 Chevrolet Traverse

Confirmed Service Customer

3/20/2025

good

3/21/2025

Jeong, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Curtis A|2024 Chevrolet Trax

Confirmed Service Customer

3/20/2025

Service advisor was nice and polite. Easy to talk and was willing to answer any questions

3/21/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

DETROIT, MI

Sarah R|2019 Chevrolet Cruze

Confirmed Service Customer

3/20/2025

I already explained what was wrong with my vehicle it felt rushed so I paid for a diagnostic for nothing and gas to drive all the way back after the check engine light was turned off I felt scammed.

3/25/2025

Sarah, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (248) 513-8920 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

YPSILANTI, MI

Tadeus D|2025 Chevrolet Trax

Confirmed Service Customer

3/20/2025

Very friendly and professional

3/21/2025

Tadeus, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Business Response

WATERFORD, MI

Ronald W|2023 Chevrolet Equinox

Confirmed Service Customer

3/20/2025

The service advisor was very professional as was the phone receptionist. The service was completed hours sooner than anticipated

3/21/2025

Ronald, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BIRMINGHAM, MI

Jim W|2024 Chevrolet Blazer

Confirmed Service Customer

3/20/2025

Your team member did a great job in communicating and expediting my service at Feldman-Novi.

3/21/2025

Jim, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Michael P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/21/2025

Patrick was absolutely great. He made the process of leasing a new vehicle as painless as possible. And he was very nice throughout the process.

PATRICK SACO

3/21/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LIVONIA, MI

Barbara W|2025 Chevrolet Trax

Confirmed Service Customer

3/21/2025

Excellent

3/21/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTON HILLS, MI

Angela N|2022 Chevrolet Equinox

Confirmed Service Customer

3/21/2025

Omari was very welcoming and informative. I felt comfortable and confident that my issue would be solved and it was.

3/21/2025

Angela, we're happy to hear you had such a positive experience with Omari! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DETROIT, MI

Barbara S|2025 Chevrolet Equinox

Confirmed Sales Customer

3/21/2025

Everyone was very efficient and friendly

Viollca Xhaja

3/22/2025

Barbara, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTON HILLS, MI

Audie J|2025 Chevrolet Tahoe

Confirmed Sales Customer

3/21/2025

The best experience and the best customer service

Sinan Isho

3/22/2025

Audie, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

WEST BLOOMFIELD, MI

Wendy F|2025 Chevrolet Traverse

Confirmed Sales Customer

3/24/2025

Went well

Viollca Xhaja

3/25/2025

Wendy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

Kyla H|2023 Chevrolet Blazer

Confirmed Service Customer

3/24/2025

Fast and efficient

3/25/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Ann G|2025 Chevrolet Suburban

Confirmed Sales Customer

3/24/2025

Viola was amazing and quick and we appreciate her assistance!

Viollca Xhaja

3/25/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RAPID CITY, MI

Tahir B|2025 Chevrolet Blazer

Confirmed Sales Customer

3/25/2025

IT WAS JUST OK - NOTHING EXITING

Viollca Xhaja

3/30/2025

Tahir, thank you for taking the time to leave us your feedback. If you'd be willing to provide more feedback, please reach out to our General Manager, George Hawes, at 248-348-7000 so we can assist you further.

Business Response

STERLING HEIGHTS, MI

Stephanie W|2025 Chevrolet Tahoe

Confirmed Sales Customer

3/25/2025

Sales experience, great. My family has worked with Francis to purchase three vehicles. ONLY HAD THE CAR ONE DAY BEFORE ENGINE AND TRANSMISSION ISSUES STARTED. No meaningful updates in almost two weeks. I do not trust the vehicle to be safe and no longer want it!

FRANCIS HANNA

3/30/2025

Stephanie, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our General Manager, George Hawes, at 248-348-7000 so we can make your experience a positive one.

Business Response

FARMINGTON, MI

William B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/26/2025

I made my appointment by calling Feldman. The person found me an appointment that day I called. I was met at the service entrance immediately. The service tech listened to my problem and I left my vehicle.

3/27/2025

William, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Daniel C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

3/26/2025

When I first pulled the guy walked right past me and went the the guy behind me who was in a corvette, I have a 2021 Silverado, and I know the reason was because I was black hands down everyone seen it and a guy came and helped me after I told him what happened and he was also black I thanked him and gave him a 20 dollar tip for lunch I’m never going there again and not recommending that dealership to anyone I know ever💯 . I put that on everything.

SOUTHFIELD, MI

Cheryl C|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/26/2025

Enjoyed my visit and experience with Feldman-Novi! They took good care of me.

Viollca Xhaja

3/27/2025

Cheryl, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FLINT, MI

Lacole V|2024 Chevrolet Trax

Confirmed Service Customer

3/22/2025

Fast serv

3/24/2025

Lacole, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SOUTHFIELD, MI

James K|2024 Chevrolet Traverse

Confirmed Service Customer

3/22/2025

Omari: Professional / Welcoming / Prompt Service / Pleasant Personality / Knowledgeable

3/24/2025

James, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

James W|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

3/22/2025

Professional from beginning to end from the person that greets me to my introduction to Tim Brown 5 star experience Tim is very courteous and knowledgeable was a great pleasure to work with him can’t wait until my next purchase 😀

TIMOTHY BROWN

3/24/2025

James, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

VAN BUREN TWP, MI

Kevin B|2025 Chevrolet Trax

Confirmed Sales Customer

3/23/2025

We worked with David McCurdy and he was great! Very friendly and helpful.

David McCurdy

3/24/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTH LYON, MI

Terrence R|2025 Chevrolet Equinox

Confirmed Sales Customer

3/24/2025

Very smooth transaction. All good.

CHARLES WEBB

3/25/2025

Terrence, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Lucky B|2017 Chevrolet Impala

Confirmed Service Customer

3/24/2025

My service manager Eric Tippett was very informative and helpful. My vehicle was serviced in a timely manner. The shuttle driver was very pleasant and friendly. I've been having my auto serviced at Feldman Chevrolet since 2016 and have been satisfied with the service.

3/25/2025

Lucky, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

W BLOOMFIELD, MI

Devon L|2025 Chevrolet Trax

Confirmed Sales Customer

3/24/2025

Kal and Luke where amazing to work with!! I will be back!!

Khaled Dabish

3/25/2025

Devon, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GARDEN CITY, MI

Maaz S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/26/2025

Excellent. The process was hassle free, friendly staff and amazing costumer service.

Sinan Isho

3/27/2025

Maaz, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CANTON, MI

Michael M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/26/2025

I went to the dealership just to check on prices for comparison shopping, but I left with a new car. The deal was just too good to pass up.

Viollca Xhaja

3/27/2025

Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Lisa C|2025 Chevrolet Traverse

Confirmed Sales Customer

3/26/2025

The entire experience was great. Thank you Viola!

Viollca Xhaja

4/3/2025

Lisa, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sharonda M|2018 Chevrolet Traverse

Confirmed Service Customer

3/26/2025

I had an amazing experience thanks to Omari! From the moment I walked in, the staff was friendly, professional, and honest. They diagnosed my car’s issue quickly, explained everything clearly, and gave me a fair estimate. The repair was done efficiently, and my car is running perfectly now! I really appreciate their attention to detail and top-notch customer service. It’s hard to find a trustworthy auto shop, but Omari has definitely earned my loyalty. Highly recommend you work with him if your are in need of reliable car repairs!

3/27/2025

Sharonda, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Bridget B|2023 Chevrolet Blazer

Confirmed Service Customer

3/26/2025

speedy service! I was in and out in about 30 minutes for an oil change and tire rotation at the end of the day. Bill was friendly and got me taken care of

3/27/2025

Bridget, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Jay L|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/26/2025

Well-organized and professional, great teamwork

Viollca Xhaja

3/27/2025

Jay, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Garett B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/26/2025

Fast and efficient

3/27/2025

Garett, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTN HLS, MI

Mark B|2025 Chevrolet Equinox

Confirmed Sales Customer

3/27/2025

Great team! Friendly, direct, clear and fast

Viollca Xhaja

3/28/2025

Mark, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Hyo-Jin P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/27/2025

Feldman Chevrolet in Novi is always quick and fast. The dealer, Tim Brown is always kind and willing get what I want. Will come to him for my next vehicle.

TIMOTHY BROWN

3/28/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST BLOOMFIELD, MI

Aneil S|2024 Chevrolet Trax

Confirmed Service Customer

3/26/2025

Service went great, very quick and treated well

3/27/2025

Aneil, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

FARMINGTON HILLS, MI

Dylan P|2025 Chevrolet Tahoe

Confirmed Sales Customer

3/26/2025

I had the best experience. I visited a few other dealers and they could not source the Tahoe. Spent time with Kal Dabish and he not only found me the right truck but was the best sales person I’ve ever worked with. Thank you, Kal for your quick actions and great customer service.

Khaled Dabish

3/27/2025

Dylan, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

WEST BLOOMFIELD, MI

Leslie K|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/27/2025

Very efficient

Viollca Xhaja

3/28/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

SAINT JOHNS, MI

John D|2023 Chevrolet Equinox

Confirmed Service Customer

3/28/2025

The process of getting a oil change at Feldman is made very easy.

3/30/2025

John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WIXOM, MI

Mark C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/28/2025

Francis Hana Did a fantastic job, he got me into the vehicle I wanted, with the lease I wanted to pay!

FRANCIS HANNA

3/30/2025

Mark, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Until the next time we meet, take care!

Business Response

NORTHVILLE, MI

Scott S|2023 Chevrolet Tahoe

Confirmed Service Customer

3/28/2025

I want to express my sincere gratitude for the exceptional service I received. From the moment I walked in, the staff greeted me with friendliness and professionalism. The service team truly went above and beyond to ensure that my tire rotation, oil change, and safety checks were completed within one hour. The routine maintenance on my vehicle was done promptly and efficiently, and I couldn't be happier with the results. Thank you for making this experience positive and stress-free. I highly recommend Feldman to anyone in need of top-notch service!

3/30/2025

Scott, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NORTHVILLE, MI

Deon H|2020 GMC Yukon XL

Confirmed Service Customer

3/28/2025

Great dealership...nice people

3/30/2025

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTN HLS, MI

Yulanda J|2020 Chevrolet Trax

Confirmed Service Customer

3/28/2025

Very nice and curious to my needs for my car.

3/30/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Larry H|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/27/2025

Great job as always

3/28/2025

Larry, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Robert H|2024 Chevrolet Equinox

Confirmed Service Customer

3/27/2025

The maintenance rep was very timely, courteous and responsive to my requests. Very appreciative of the offer to wash my vehicle at end of service. Service was reasonable length of time and staff promptly notified me when my vehicle was ready. I was completely satisfied with the service.

3/28/2025

Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

FARMINGTON, MI

James B|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

3/28/2025

Service was great. Service Advisor Omari Mitchell-Hoke was professional and a pleasure to work with. Nice job !

3/31/2025

James, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

BRIGHTON, MI

Kylee K|2023 Buick Envision

Confirmed Service Customer

3/28/2025

Staff was friendly and helpful

3/31/2025

Kylee, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out!

Business Response

COMMERCE TWP, MI

Jim D|2019 Chevrolet Traverse

Confirmed Service Customer

3/28/2025

I just moved to this side if town. want to establish myself with a Chevrolet dealer. Brought my 2019 Traverse in for a lube and oil change. waited for the car. a very nice experience. I will return

3/31/2025

Jim, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Smiti G|2022 Chevrolet Blazer

Confirmed Service Customer

3/28/2025

Omar was efficient, knowledgeable, answered all my questions promptly!

3/31/2025

Smiti, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROYAL OAK, MI

Rodolfo M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/29/2025

Nice people. Fast service.Great experience. Very satisfied and super happy

Viollca Xhaja

3/31/2025

Rodolfo, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

WESTLAND, MI

Milton F|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/29/2025

Everyone was very nice. They took the time to explain everything.

Viollca Xhaja

3/31/2025

Milton, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST BLOOMFIELD, MI

Jesse D|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/31/2025

Viola was amazing. Luke was amazing. The entire experience from start to finish couldn’t have been better if I was

Viollca Xhaja

4/2/2025

Jesse, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JACKSON, MI

Lydia R|2020 Chevrolet Trax

Confirmed Service Customer

3/31/2025

Good reception and nice service

4/1/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Gary G|2021 GMC 2500HD Sierra

Confirmed Service Customer

3/31/2025

Great Job!! Bill McCue is the best!!

4/1/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TOWNSHIP, MI

Tammy L|2025 Chevrolet Blazer

Confirmed Sales Customer

3/31/2025

Everyone was very welcoming, professional and respectful. I never felt pressured, instead they worked with me , and I walked out with my dream car.

Viollca Xhaja

4/1/2025

Tammy, we are very happy we could provide you with a positive experience! Thank you for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

GRASS LAKE, MI

Stephen S|2024 Chevrolet Trax

Confirmed Service Customer

3/31/2025

Fast and friendly

4/1/2025

Stephen, we really appreciate your feedback! Thank you for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

WHITMORE LAKE, MI

Kristen G|2025 Chevrolet Blazer

Confirmed Service Customer

3/31/2025

My brand new 2025 Blazer developed an engine problem after driving it for only 3 weeks. It needed two parts replaced. One of them was on indefinite back order. The car was in the shop for 22 days.

4/5/2025

Kristen, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact our General Manager, George Hawes, at 248-348-7000 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

COMMERCE TWP, MI

Donald R|2025 Chevrolet Blazer

Confirmed Sales Customer

3/31/2025

Feldman Chevrolet is run like a fine tuned machine ! Viola and Sarah made out 1st experience there an outstanding visit! We were so impressed with the professionalism and commitment of the dealership! We will be back from now on to purchase vehicles!

Viollca Xhaja

4/1/2025

Donald, thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

Business Response

MACOMB, MI

Lia K|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/31/2025

I had a great experience at the dealership. It was fast , professional and very easy

Viollca Xhaja

4/2/2025

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WEST BLOOMFIELD, MI

Russell J|2022 Chevrolet Blazer

Confirmed Service Customer

3/31/2025

Everything went as planned

4/1/2025

Russell, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Amy S|2025 Chevrolet Equinox

Confirmed Service Customer

3/31/2025

This rating is primarily in regard to Marty Feldman Chevrolet of Novi SERVICE DEPARTMENT. Extremely disappointed with the carelessness of their work. Took my brand new car in for issues that they said were due to an improperly set windshield. They reset the windshield and poked a hole in the vinyl dashboard. Never followed up regarding repair of the damage. Actual issue had nothing to do with windshield after all. Took four more visits to get to the bottom of the problem, each visit the service department saying it was normal behavior. It wasn’t. Against my better judgment, went back for my first free oil change. Left the service dept with 3 large grease /oil marks and debris on the windshield. Just careless, rude and unprofessional. We’ve been going here for years, but definitely not returning.

4/5/2025

Amy, it's upsetting to hear that you did not receive the top-notch service we strive to provide. When you have an opportunity, please reach out to our General Manager, George Hawes, at 248-348-7000 so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.

Deborah C|2024 Chevrolet Equinox

Confirmed Service Customer

3/31/2025

The wait was a little long, but otherwise everyone was very courteous, I was comfortable, and the job was done right!

4/1/2025

Deborah, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

James W|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/31/2025

Team approach was efficient; all members were friendly. Thank you!

Viollca Xhaja

4/1/2025

James, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

Business Response

FARMINGTON, MI

Chris P|2023 GMC Sierra 1500

Confirmed Service Customer

3/31/2025

Great customer

4/2/2025

Chris, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

NORTHVILLE, MI

Roger H|2025 Chevrolet Traverse

Confirmed Sales Customer

3/31/2025

George, Viola and her team are great! They got me the exact vehicle I wanted!

Viollca Xhaja

4/2/2025

Roger, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

DEARBORN, MI

Michael I|2020 Chevrolet Equinox

Confirmed Service Customer

3/31/2025

Everything went as expected.

4/1/2025

Michael, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Jovan M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/31/2025

It was great and easy.

Sinan Isho

4/1/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

WHITE LAKE, MI

Lorie S|2025 Chevrolet Equinox

Confirmed Service Customer

4/1/2025

The people who helped me were very nice. They fixed it quickly.

4/2/2025

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FIFE LAKE, MI

Tom W|2024 Chevrolet Equinox

Confirmed Service Customer

4/1/2025

I had my tires rotated and my oil changed and everything was done in a timely manner!

4/2/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

FARMINGTN HLS, MI

Matt B|2025 Chevrolet Colorado

Confirmed Service Customer

4/1/2025

Had a tonneau cover and some decals added to my new truck. Guys in Service were great as always. Took care of my vehicle quickly and everything installed as expected.

4/2/2025

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WHITE LAKE, MI

Jennifer M|2023 Chevrolet Blazer

Confirmed Service Customer

4/1/2025

Everything was great

4/2/2025

Jennifer, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

VAN BUREN TWP, MI

Barbara Q|2025 Chevrolet Blazer

Confirmed Service Customer

4/1/2025

zak really stayed on top of keeping me informed to the work being done

4/2/2025

Barbara, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Business Response

FARMINGTON HILLS, MI

Angela W|2013 Chevrolet Cruze

Confirmed Service Customer

4/1/2025

Omari Hoke is an exceptional employee. He is highly knowledgeable and maintains a professional demeanor at all times.

4/2/2025

Angela, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON, MI

Douglas S|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/2/2025

Ben Rowan was a great Salesman and help me tremendously. I came in to look at a used vehicle and walked out the door with a brand new 2025 Silverado. Great job

BENJAMIN ROWAN

4/3/2025

Douglas, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

NORTH BRANCH, MI

Frederick A|2025 Chevrolet Blazer

Confirmed Sales Customer

4/2/2025

Great experience! George took care of me like usual and Viola was awesome ! That’s why my family comes back, I believe this is my 6th vehicle with Feldman! Wouldn’t go anywhere else

Viollca Xhaja

4/3/2025

Frederick, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

CHELSEA, MI

Nicholas D|2025 Chevrolet Trax

Confirmed Sales Customer

4/2/2025

I worked with Sam Isho and he was great. Very knowledgeable and caring throughout the process. I highly recommend working with Mr. Isho

Sinan Isho

4/4/2025

Nicholas, we always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

MACOMB, MI

Auaat A|2025 Chevrolet Traverse

Confirmed Sales Customer

4/2/2025

Very welcoming and amazing customer service

Sinan Isho

4/4/2025

Auaat, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

DETROIT, MI

Nicholas B|2024 Buick Enclave

Confirmed Service Customer

4/2/2025

Timely, courteous, good communication.

4/4/2025

Nicholas, thank you so much for your positive comments about Feldman Chevrolet of Novi! If you have any further questions, please don't hesitate to reach out!

Business Response

COMMERCE TOWNSHIP, MI

Kelly S|2019 Chevrolet Traverse

Confirmed Service Customer

4/2/2025

Always a great experience at Feldman Novi. The staff is professional, transparent, and efficient, completing the repairs quickly and with great care. My car runs perfectly now, and I appreciate their honesty and excellent service. Highly recommend!

4/5/2025

Kelly, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PLYMOUTH, MI

Ibrahim M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/2/2025

I recently visited Chevy Feldman Novi, and I had a great experience from start to finish. The staff was friendly, professional, and genuinely helpful. Viola and Vivian took the time to answer all my questions, making sure I felt confident in my decision. The process was efficient, and I never felt pressured—just well-informed and supported.

Viollca Xhaja

4/4/2025

Ibrahim, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCHESTER HILLS, MI

Amy G|2024 Chevrolet Equinox

Confirmed Service Customer

4/5/2025

Quick, efficient and thorough!

4/7/2025

Amy, we appreciate you taking the time to leave us this feedback. We hope to see you soon!

Business Response

W BLOOMFIELD, MI

Harry T|2025 Chevrolet Equinox

Confirmed Sales Customer

4/6/2025

Great experience.

TIMOTHY BROWN

4/7/2025

Harry, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST BLOOMFIELD, MI

Susanna B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/7/2025

It was a great experience. Dave McCurdy was extremely helpful with getting me in the car I wanted. I first came to speak with him a month prior and it didn’t work out at the time but he continued to follow up and get me a good deal.

David McCurdy

4/9/2025

Susanna, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GARDEN CITY, MI

Michael S|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/7/2025

Jeremiah brought up several vehicles for me to explore , went through various leasing and financing options and even picked me up from my house to finish paperwork and drive the car home

JERMIAH ALVARADO

4/9/2025

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Carlos C|2024 Chevrolet Corvette

Confirmed Service Customer

4/7/2025

Great service experience.

4/9/2025

Carlos, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTN HLS, MI

Christopher J|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/7/2025

Had an oil change and tire rotation preformed. It was done in a timely manner and the staff was extremely friendly and helpful!! This was my 1st experience with Feldman as I am a new Cheverolet customer.

4/9/2025

Thanks Christopher! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Jill E|2025 Chevrolet Trax

Confirmed Sales Customer

4/7/2025

Excellent

Viollca Xhaja

4/9/2025

Jill, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

WESTLAND, MI

Ronald S|2021 Chevrolet Traverse

Confirmed Service Customer

4/7/2025

My visit to Feldman Novi went well with no issues. After scheduling, i received a phone call about looking into appraising my vehicle for Feldman's used car inventory which I did not mind. When I arrived, i didn't realize that the call came from a different dealership than my service location. No big deal, but that could've been avoided and had nothing to do with the service received at Novi. Simple oil change.

4/9/2025

Ronald, thank you for taking the time to leave us feedback about your experience with us. Thank you for leaving feedback. Please reach out to us at (248) 513-8920 so we may identify ways to improve your experience.

Business Response

W BLOOMFIELD, MI

Dina A|2024 Chevrolet Trax

Confirmed Service Customer

4/7/2025

I was truly impressed how quick the service reps were.

4/9/2025

Dina, we really appreciate your feedback! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Jennifer L|2021 Chevrolet Trailblazer

Confirmed Service Customer

4/7/2025

I love the folks in your service department. Really trustworthy and capable. I wouldn't go anywhere else.

4/9/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

FARMINGTON, MI

Charleahe W|2023 Chevrolet Camaro

Confirmed Service Customer

4/7/2025

My advisor provided me with great service

4/9/2025

Charleahe, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WEST BLOOMFIELD, MI

Nicholas S|2022 Chevrolet Equinox

Confirmed Service Customer

4/7/2025

Good experience. Good service. Prompt and professional.

4/9/2025

Nicholas, we are very happy we could provide you with a positive experience! We hope you have a great day!

Linda M|2025 Chevrolet Equinox

Confirmed Sales Customer

4/7/2025

Wonderful

Viollca Xhaja

4/9/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE, MI

Jason D|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/7/2025

When I came it felt like a welcoming environment. The person helping me did a great job

TIMOTHY BROWN

4/9/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

DETROIT, MI

Karen G|2015 Chevrolet Equinox

Confirmed Service Customer

4/7/2025

Service provided as requested and in a timely manner.

4/9/2025

Karen, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

W BLOOMFIELD, MI

Marie O|2023 Chevrolet Trailblazer

Confirmed Service Customer

4/7/2025

The young man that helped me was awesome!!! And I got in and out pretty quick!

4/9/2025

Marie, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON, MI

Rana A|2024 Chevrolet Trax

Confirmed Service Customer

4/7/2025

Making the appointment was easy, I even had to change the time and they accommodated my schedule. Checking in was fast and easy and they finished up with my vehicle quickly!

4/9/2025

Thanks Rana! We always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!

Bradley H|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

4/7/2025

It was ok but did have to wait a little longer than usual!!

4/9/2025

Bradley, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Thomas M|2023 Chevrolet Traverse

Confirmed Service Customer

4/8/2025

As always, EVERYONE was very friendly, polite and professional.

4/9/2025

Thomas, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LIVONIA, MI

Manuel C|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

4/9/2025

Keep up the great work!!

4/10/2025

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

FARMINGTON, MI

James W|2020 Chevrolet Traverse

Confirmed Service Customer

4/9/2025

It was fine

4/10/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Debra L|2021 Chevrolet Trailblazer

Confirmed Service Customer

4/9/2025

The person I worked with was very friendly and professional. I believe his name was Zakary.

4/10/2025

Debra, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WALLED LAKE, MI

David M|2023 Chevrolet Trailblazer

Confirmed Service Customer

4/9/2025

Zakery Bell was one of the best Service Consultants I have ever had. He was friendly, knowledgeable, and very kind. He's a great representative of the Feldman Automotive Group and should be recognized.

4/10/2025

David, we're glad to hear you found our staff so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTHFIELD, MI

Derek R|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/9/2025

everything was great

4/10/2025

We are so happy to read such a great review about Feldman Chevrolet of Novi! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTON HILLS, MI

Mary F|2019 Chevrolet Trax

Confirmed Service Customer

4/9/2025

Brought car in because it would not start without jump and electrical system was not displaying correctly. Received call that it was the battery and it would be $407 to replace. $407!!!!!!! Are you kidding me. Was told $180 was labor. How much labor and time is involved in changing a battery? I did not know if I could have my car pushed out of the garage, so I could jump start and go to Auto Zone for a new battery, which they replace for $0, so I told service person to go ahead and replace battery. I'm really disappointed with Feldman's as this is the 2nd used vehicle I have bought from them and I expected better service. I have had the vehicle less than 1 year and only driven 4,000 miles and I would expect the battery in car when I bought it to last longer. Very upset to the point where I will never buy another vehicle at Feldman's or advise anyone i know to purchase there. Lost a customer. Mary Farnum

4/14/2025

Mary, we're disappointed to hear of the negative experience you had at our location. We hope you are willing to give us another chance. Please reach out to us at (248) 513-8920 so we can work towards a resolution.

Loretta T|2025 Chevrolet Trax

Confirmed Service Customer

4/9/2025

First time getting an oil change, and they were so fast. “GREAT JOB “ I will tell all my friends. THANKS

4/10/2025

Thanks Loretta! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

Kenneth M|2018 GMC Terrain

Confirmed Service Customer

4/9/2025

Service team members were great. Unfortunately the service engine light came back on the morning after I picked up the car.

4/14/2025

Kenneth, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

REDFORD, MI

Ruth L|2019 Chevrolet Trax

Confirmed Service Customer

4/9/2025

Took me early and done in less then 60 min.

4/10/2025

Ruth, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Francesca H|2025 Chevrolet Equinox

Confirmed Sales Customer

4/9/2025

Viola and Vivian were the best from start to finish !!

Viollca Xhaja

4/10/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DETROIT, MI

Pamela S|2025 Chevrolet Trax

Confirmed Service Customer

4/9/2025

In an Out very efficient in a timely manner, I've been coming for years to this location. The Service Tech very polite and friendly

4/10/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTN HLS, MI

Alexander F|2019 Chevrolet Equinox

Confirmed Service Customer

4/9/2025

The oil change was done quick and professionally

4/10/2025

We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

WIXOM, MI

Kelley B|2023 Chevrolet Traverse

Confirmed Service Customer

4/9/2025

Everything was great. Quick and clean.

4/10/2025

Kelley, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

Business Response

FARMINGTON HILLS, MI

David K|2021 GMC 1500 Sierra

Confirmed Service Customer

4/10/2025

Brought my vehicle in for oil change and tire rotation, when job was finished my vehicle was returned back to me not washed and had no next service reminder on windshield.

4/11/2025

David, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

COMMERCE TWP, MI

Johnny M|2021 Chevrolet Tahoe

Confirmed Service Customer

4/10/2025

Omari was informative and professional. He kept my appointment timely and efficient.

4/11/2025

Johnny, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

ORTONVILLE, MI

Jerry K|2023 Chevrolet Equinox

Confirmed Service Customer

4/10/2025

Great service, service dept. staff good to work with.

4/11/2025

Jerry, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BLOOMFLD HLS, MI

Alex D|2022 Chevrolet Camaro

Confirmed Service Customer

4/10/2025

Pleasure to work with

4/11/2025

Alex, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

WEST BLOOMFIELD, MI

Kenneth B|2019 Chevrolet Traverse

Confirmed Service Customer

4/10/2025

Zac was great

4/11/2025

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Howard N|2016 GMC Yukon

Confirmed Service Customer

4/10/2025

Eric Tippett always takes excellent care of my and my automobile and is one of the main reasons I keep coming back to Feldman Novi for the care of my 2016 Yukon Denali.

4/10/2025

Howard, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WIXOM, MI

Roy M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/10/2025

As always great service , very prompt and courteous , the job was done in time promised, staff were very professional thank you again.

4/10/2025

Roy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WOLVERINE LAKE, MI

Katie M|2024 Chevrolet Blazer

Confirmed Service Customer

4/10/2025

Everyone was very nice

4/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Jeffrey M|2025 Chevrolet Equinox

Confirmed Sales Customer

4/10/2025

Austin did a great job!

Austin Kinert

4/11/2025

Jeffrey, thank you for your kind review, we are happy to pass along your comments to Austin here at Feldman Chevrolet of Novi! We hope to see you soon!

Business Response

FARMINGTON HILLS, MI

John B|2025 Chevrolet Equinox

Confirmed Sales Customer

3/29/2025

Viola was very helpful, and the support financial paperwork went smoothly.

Viollca Xhaja

3/31/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

WEST BLOOMFIELD, MI

Danielle H|2025 Chevrolet Trax

Confirmed Sales Customer

3/30/2025

Everyone was kind and helpful. They got me into the car I wanted quickly

FRANCIS HANNA

3/31/2025

Danielle, it is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

WATERFORD, MI

Renato M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/11/2025

quick response and friendly approachh

4/12/2025

Renato, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST BLOOMFIELD, MI

Nancy A|2024 Chevrolet Blazer

Confirmed Service Customer

4/11/2025

I was very pleased with my experience at your dealership. Eric was great!

4/11/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Lon S|2024 Chevrolet Trax

Confirmed Service Customer

4/11/2025

Oil change

4/13/2025

Lon, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

COMMERCE TWP, MI

Amanda S|2021 Chevrolet Suburban

Confirmed Service Customer

4/11/2025

Omari is the best. Service was fast. I was greeted warmly and am always treated well.

4/13/2025

Amanda, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BERKLEY, MI

Miah S|2022 Chevrolet Equinox

Confirmed Service Customer

4/11/2025

Friendly service.

4/13/2025

Miah, thank you for your kind words and this wonderful review! We hope you have a great day!

Business Response

FARMINGTON HILLS, MI

Jefferey N|2023 Chevrolet Camaro

Confirmed Service Customer

4/11/2025

Great job

4/13/2025

Jeffrey, we are so happy to read such a great review about Feldman Chevrolet of Novi! We're looking forward to your next visit with us!

Business Response

FARMINGTON HILLS, MI

Jennifer D|2025 Chevrolet Blazer

Confirmed Service Customer

4/11/2025

Eric did a great job answering all my questions

4/13/2025

Jennifer, thanks for your praise and kind comments about our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

NORTHVILLE, MI

Widad S|2022 Chevrolet Equinox

Confirmed Service Customer

4/13/2025

Fast service

4/14/2025

Widad, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

FARMINGTON HILLS, MI

Kelsey B|2024 Chevrolet Equinox

Confirmed Service Customer

4/10/2025

Friendly staff and quick service

4/11/2025

Kelsey, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

NEW HUDSON, MI

Donovan J|2023 Chevrolet Tahoe

Confirmed Service Customer

4/10/2025

Viola, and George very knowledgeable and helpful. Short wait time when car is being serviced.

4/11/2025

Donovan, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTHFIELD, MI

Joel F|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/10/2025

Fair price, easy to make a deal. Much better than my other dealership experiences.

Viollca Xhaja

4/11/2025

Joel, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TRAVERSE CITY, MI

Wilson R|2023 Chevrolet Malibu

Confirmed Service Customer

4/11/2025

Excellent service maintenance work. Knowledgeable, professional and courteous.

4/12/2025

Wilson, we're glad to hear you found our team was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

FARMINGTON, MI

Daniel R|2025 Chevrolet Blazer EV

Confirmed Sales Customer

4/12/2025

Great experience

Viollca Xhaja

4/14/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope you have a great day!

Business Response

WIXOM, MI

Patricia B|2025 Chevrolet Traverse

Confirmed Sales Customer

4/13/2025

Kal was wonderful to work with. He was very understanding and informative also a shout out to Andrew in financing thank you guys for all your hard work.

Khaled Dabish

4/14/2025

Patricia, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEULAH, MI

Thomas S|2024 Chevrolet Camaro

Confirmed Service Customer

4/14/2025

No issues quick and easy !

4/15/2025

Thomas, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi - Service and we hope to see you again soon!

Business Response

COMMERCE TWP, MI

Elizabeth M|2020 Chevrolet Trax

Confirmed Service Customer

4/14/2025

excellent service

4/15/2025

Elizabeth, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

Brian H|2021 Chevrolet Equinox

Confirmed Service Customer

4/14/2025

Good

4/15/2025

Brian, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Gregory G|2025 Chevrolet Trax

Confirmed Sales Customer

4/13/2025

Tom Dennis is a great person to deal with!

TOM DENNIS

4/14/2025

Gregory, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WALLED LAKE, MI

Michael G|2024 Chevrolet Colorado

Confirmed Sales Customer

4/14/2025

Treated very well by all the staff. I was looking at a 2024 Colorado. Car meets my needs. My questions were answered. Price and financing was fair. We ended up buying our first Chevy.

Viollca Xhaja

4/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NORTHVILLE, MI

Matthew W|2025 Chevrolet Blazer

Confirmed Sales Customer

4/14/2025

Everyone was very nice and it was a smooth experience from start to finish.

Viollca Xhaja

4/15/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILAN, MI

Ethel M|2025 Chevrolet Trax

Confirmed Sales Customer

4/14/2025

The experience was amazing, no stress. Everyone made us feel right at home.

DAVID KING

4/15/2025

Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

YPSILANTI, MI

Kenneth T|2021 Chevrolet Corvette

Confirmed Service Customer

4/15/2025

Feldman Chevrolet of Novi is an amazing dealership. Their service center is outstanding and the team at Feldman treats their customers like family. I will only buy from Feldman.

4/16/2025

Kenneth, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

W BLOOMFIELD, MI

Galina R|2024 Chevrolet Equinox

Confirmed Service Customer

4/14/2025

My experience was fine. Zack was polite, respectful, and knowledgeable. It wasn’t a long waiting which I really appreciated as I had other appointments to attend after the oil change.

4/15/2025

Galina, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi - Service! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Georgios S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/14/2025

Matt was the name of the guy that took care of my truck.It was Friday end of the week near at the end of his shift and this guy kept it professional throughout the process of servicing my truck with a smile at his face.Hats off to Matt.

4/15/2025

Georgios, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TOWNSHIP, MI

Joseph B|2023 Chevrolet Bolt EUV

Confirmed Service Customer

4/15/2025

Service was quick. And seems to be perfect

4/16/2025

Valerie, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

W BLOOMFIELD, MI

Margaret H|2025 Chevrolet Traverse

Confirmed Sales Customer

4/14/2025

Tim Brown and the sales staff were very professional, courteous, straight forward and personable. Best experience yet in purchasing a vehicle!

TIMOTHY BROWN

4/16/2025

Margaret, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Jaclyn R|2018 Chevrolet Traverse

Confirmed Service Customer

4/15/2025

I bought my car from this dealership in 2018 and have had all of my services done at the dealership. Zak is always extremely helpful and communicates very well. I could not be happier with the service that I receive at Marthy Feldman and would highly recommend this dealership. The services manager Matt is extremely helpful and hardworking as well.

4/16/2025

Jaclyn, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Cherie R|2024 Chevrolet Equinox

Confirmed Service Customer

4/15/2025

very prompt for my appointment, Eric was friendly and knowledgeable.

4/17/2025

Cherie, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

WESTLAND, MI

Linda C|2025 Chevrolet Blazer

Confirmed Service Customer

4/15/2025

It was fine and fast

4/16/2025

Linda, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Livonia, MI

John K|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/16/2025

Ths sales person and her team did a great job.

Viollca Xhaja

4/16/2025

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

WOLVERINE LAKE, MI

Maurice F|2012 Chevrolet 2500 Silverado

Confirmed Service Customer

4/16/2025

5 STAR'S VERY SATASFIED. THANK YOU. MAURI

4/17/2025

Maurice, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

NORTHVILLE, MI

David E|2025 Chevrolet Blazer

Confirmed Sales Customer

4/16/2025

Always enjoy coming here, they always make things happen no matter my situation.

Viollca Xhaja

4/17/2025

Thanks David! We always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!

Business Response

TOLEDO, OH

James S|2011 GMC Acadia

Confirmed Service Customer

4/18/2025

Omari, in your Service Department did an outstanding job keeping us informed throughout the whole process. We were very pleased with our experience getting maintenance performed on our GMC Acadia.

4/21/2025

James, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Sylvester H|2021 Chevrolet Blazer

Confirmed Service Customer

4/15/2025

My service guy was great 👍

4/16/2025

Sylvester, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We look forward to your next visit! Take care!

Business Response

FARMINGTON HILLS, MI

Alan S|2025 Chevrolet Blazer

Confirmed Sales Customer

4/16/2025

Austin Kinert was great to work with .. Knowledgeable and Customer focused Dealer needs to keep individuals like him

Austin Kinert

4/16/2025

Alan, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NORTHVILLE, MI

Adam M|2023 Chevrolet Blazer

Confirmed Service Customer

4/16/2025

My Advisor was very knowledgeable and professional

4/17/2025

Adam, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

WEST BLOOMFIELD, MI

Scott S|2017 Chevrolet Tahoe

Confirmed Service Customer

4/16/2025

Omari was great. Fast, polite, knowledgeable. Seems to care that customers are satisfied

4/17/2025

We're glad to hear you found our staff to be so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

MIDLAND, MI

Mary P|2024 Chevrolet Traverse

Confirmed Service Customer

4/16/2025

Very friendly, competent service department. Waiting room was very comfortable. My car was taken care of promptly.

4/16/2025

Mary, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Raquel P|2024 Chevrolet Tahoe

Confirmed Sales Customer

4/16/2025

Wonderful experience

Viollca Xhaja

4/17/2025

Raquel, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

AVON LAKE, OH

Mark C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/17/2025

I went in for a bed cover. They told me it would take about an hour. It was less, and it was professionally done.

4/18/2025

Mark, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Kimberley S|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/18/2025

Very helpful and willing to work to get me the best deal.

David McCurdy

4/20/2025

Kimberley, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Senan K|2024 Chevrolet Equinox

Confirmed Service Customer

4/18/2025

Service was done quickly. Love the complementary car wash too

4/20/2025

Senan, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST BLOOMFIELD, MI

Dylan P|2025 Chevrolet Tahoe

Confirmed Service Customer

4/18/2025

Great experience. Blew a tire and the store was able to order a new one, schedule a date and install.

4/20/2025

Dylan, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

W BLOOMFIELD, MI

Leslie J|2023 Chevrolet Trailblazer

Confirmed Service Customer

4/18/2025

The service was the best I have seen at a car dealership.

4/20/2025

Leslie, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

DETROIT, MI

Christopher P|2019 Chevrolet Tahoe

Confirmed Service Customer

4/18/2025

Easy-to-make appointment in the Chevrolet app. Promptly and kindly greeted by Omari upon arrival. He took great care of me the entire time - Appreciate that!

4/21/2025

Christopher, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

COMMERCE TOWNSHIP, MI

Scott M|2025 Chevrolet Blazer

Confirmed Sales Customer

4/18/2025

Always a pleasure working with Feldman and Tom Dennis in sales.

TOM DENNIS

4/21/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We hope you have a great day!

Business Response

PLYMOUTH, MI

Jared B|2021 Chevrolet Suburban

Confirmed Service Customer

4/19/2025

Bill McCue is the Best. Very efficient & accommodating.

4/21/2025

Jared, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

NORTHVILLE, MI

Mary T|2025 Chevrolet Trax

Confirmed Sales Customer

4/19/2025

Very good

Viollca Xhaja

4/21/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

LIVONIA, MI

Steven W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/20/2025

Service writer was very nice and helpful. Service took way longer than quoted. Oil reset light wasn’t reset so I’m hoping the oil change was done. Also my truck was filthy and was not offered and car wash. Prices for services are very high.

4/25/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

DETROIT, MI

Peter K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/20/2025

Nice to work with

Viollca Xhaja

4/21/2025

Peter, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

WESTLAND, MI

Debra C|2025 Chevrolet Trax

Confirmed Sales Customer

4/21/2025

I worked well with my sales person.

Viollca Xhaja

4/22/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

FARMINGTON HILLS, MI

Jeffrey G|2025 Chevrolet Blazer

Confirmed Sales Customer

4/18/2025

Very professional

Viollca Xhaja

4/20/2025

Jeffrey, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WIXOM, MI

Matthew C|2025 Chevrolet Blazer

Confirmed Sales Customer

4/20/2025

Kal was very friendly cool know what to do and took care of my car

Khaled Dabish

4/21/2025

Matthew, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

Kasey F|2021 Chevrolet Blazer

Confirmed Service Customer

4/21/2025

Always excellent service, very knowledgeable technicians

4/22/2025

Kasey, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

YPSILANTI, MI

James L|2024 Chevrolet Blazer EV

Confirmed Service Customer

4/21/2025

Service Manager answered all my questions and service was performed within a very reasonable time.

4/22/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

WEST BLOOMFIELD, MI

Yvonne M|2016 Chevrolet Malibu

Confirmed Service Customer

4/21/2025

The service man was very very nice and friendly and I got prompt service and a good job was done

4/22/2025

Yvonne, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTON HILLS, MI

Keith P|2020 Chevrolet Traverse

Confirmed Service Customer

4/21/2025

As with every visit to your service department, my experience from start to finish was top notch. Bill McCue schedule me in a timely manner, communicated aerobics needed, and made sure the Feldman/Novi Team had my truck ready in the promised timeframe! I won’t take out two 2020 Chevy Traverses anywhere else for service!

4/22/2025

Keith, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LIVONIA, MI

Jeri N|2024 Chevrolet Tahoe

Confirmed Service Customer

4/21/2025

Excellent service!

4/22/2025

Jeri, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

WATERFORD, MI

Jacob L|2025 Chevrolet Blazer EV

Confirmed Sales Customer

4/23/2025

Everyone was very friendly and helpful!

Viollca Xhaja

4/24/2025

Jacob, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WEST BLOOMFIELD, MI

Kenneth C|2016 Chevrolet Tahoe

Confirmed Service Customer

4/23/2025

As always, great communication before & during the repair to my vehicle.

4/24/2025

Kenneth, we are so happy to read such a great review about Feldman Chevrolet of Novi! If you have any further questions, please give us a call. We're always happy to help!

Billie J|2017 Chevrolet Camaro

Confirmed Service Customer

4/22/2025

I always have a great experience at Feldman Chevrolet, and I can’t say enough good things about Omari. Every time I come in for an oil change, he makes sure everything runs smoothly. The communication is always clear, the timing is efficient, and I really appreciate how they keep me informed throughout the whole process. It’s rare to find a place that consistently takes care of you like this. Highly recommend both Feldman Chevrolet and Omari—top-notch service every time!

4/23/2025

Billie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Feldman Chevrolet of Novi. We hope to see you soon!

Business Response

WEST BLOOMFIELD, MI

Aramis O|2025 Chevrolet Tahoe

Confirmed Sales Customer

4/23/2025

Excellent work

Viollca Xhaja

4/23/2025

Aramis, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SAINT CLAIR SHORES, MI

Brian H|2025 Chevrolet Blazer

Confirmed Sales Customer

4/23/2025

Good

Corey Papandrea

4/23/2025

Brian, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

John A|2023 Chevrolet Equinox

Confirmed Service Customer

4/23/2025

Oil change and cabin air filter was done

4/24/2025

John, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LIVONIA, MI

Anuradha L|2024 Chevrolet Traverse

Confirmed Service Customer

4/23/2025

Novi dealership is goo

4/24/2025

Anuradha, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTH LYON, MI

Stephanie R|2025 Chevrolet Trax

Confirmed Sales Customer

4/23/2025

Friendly and professional service

Viollca Xhaja

4/24/2025

Stephanie, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Jeffrey J|2025 Chevrolet Equinox

Confirmed Sales Customer

4/24/2025

Everyone was very pleasant and knowledgeable.

Viollca Xhaja

4/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST BLOOMFIELD, MI

Cristopher B|2024 Chevrolet Blazer

Confirmed Service Customer

4/24/2025

Fast and friendly service all around.

4/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Jeff T|2023 Chevrolet Camaro

Confirmed Service Customer

4/24/2025

Your Service team is friendly, knowledgeable and respectful. They understand that car maintenance costs both time and money so they explain what is happening, expected cost and time the work will require. The Service team is incredibly important because, to me, my relationship with the Service team will determine whether or not I will purchase my next car from your dealership. I did, in fact, do just that.

4/25/2025

Jeff, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BRIGHTON, MI

Sean T|2024 Chevrolet Equinox

Confirmed Service Customer

4/23/2025

I had an 11 AM slot for my LOF. Arrived at 10:50 AM. Out the door at 11:55!!!! Very first and painless and the shop seemed pretty busy!

4/24/2025

Sean, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WIXOM, MI

Dave M|2025 Chevrolet Equinox

Confirmed Sales Customer

4/23/2025

Marc Murray is a very knowledgeable and honest salesman. Will definitely go back to him

Marc Murray

4/24/2025

Dave, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WEST BRANCH, MI

Benjamin K|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/24/2025

Everyone was fruendly

4/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COMMERCE TWP, MI

Barrie W|2024 GMC Terrain

Confirmed Service Customer

4/24/2025

Everyone was pleasant and we were comfortable in the waiting room. We had the first oil change on our vehicle, had to have a new tire and had help pairing my husband's phone. Wait time was reasonable.

4/25/2025

Barrie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TWP, MI

Dana C|2023 Chevrolet Corvette

Confirmed Service Customer

4/24/2025

My oil change went as expected. No issues.

4/25/2025

Dana, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Linda E|2021 Chevrolet Equinox

Confirmed Service Customer

4/24/2025

I had to get a maintenance service performed on my Chevy Equinox, and the staff was very helpful with all of my questions and also did an excellent job with the service that was done!

4/25/2025

Linda, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Leudis Q|2022 Chevrolet Trailblazer

Confirmed Service Customer

4/24/2025

I like how Omari is always helpful and have a great attitude. I always come to him when I any any services for my car

4/25/2025

Leudis, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

James B|2018 Chevrolet Malibu

Confirmed Service Customer

4/24/2025

Friendly, quick. Perfect service!

4/25/2025

James, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

DETROIT, MI

Martha S|2024 Chevrolet Equinox

Confirmed Service Customer

4/24/2025

Service appointment that I scheduled was handled quickly and efficiently. Love my Feldman Car Care package.

4/25/2025

Martha, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Kevin C|2024 Chevrolet Traverse Limited

Confirmed Service Customer

4/24/2025

Always have great service experience at Feldman-Novi.

4/25/2025

Kevin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LIVONIA, MI

Linda K|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/24/2025

Prompt knowledgeable professional

Viollca Xhaja

4/25/2025

Linda, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WEST BLOOMFIELD, MI

Anand S|2019 Chevrolet Camaro

Confirmed Service Customer

4/24/2025

The service advisor I worked with was awesome, his name is Zakery Bell. He was very friendly and got everything taken care of quickly. I appreciate the advice he gave and also the small talk, would prefer to work with him every time I need to bring my car in.

4/25/2025

Anand, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

Business Response

WEST BLOOMFIELD, MI

Jerry R|2022 Chevrolet Corvette

Confirmed Service Customer

4/24/2025

x

4/25/2025

Thank you for the high star rating! We hope you have a great day!

Business Response

W BLOOMFIELD, MI

Sakinah W|2014 Chevrolet Equinox

Confirmed Service Customer

4/24/2025

I'm always well taken care of here. Oil changes include tire rotations and car washes. I've gotten my oil changed elsewhere and my car made noise and I had to add oil between oil changes. I had to switch back to the dealer even though it's more expensive.

4/27/2025

Sakinah, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Helen D|2024 Chevrolet Equinox

Confirmed Service Customer

4/25/2025

Made appointment, waiting time was reasonable, tech explained what was done, vehicle washed and out the door within an hour. Got a chance to say hello to my salesperson Viola who informed me that the Equinox for 2026 will be an EV plus Hybrid which I am very excited about.

4/27/2025

Helen, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Glen V|2023 Chevrolet Traverse

Confirmed Service Customer

4/27/2025

Repairs done on time

4/28/2025

Glen, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

Tonya W|2013 Chevrolet Equinox

Confirmed Service Customer

4/27/2025

My engine light came on my equinox 2013, and I called Eric the service technician and he was able to get me in the next morning. He diagnosed the problem and fixed it and had me back on the road the same day! While while my car was being fixed, they gave me a loaner to go back to work for the day! I highly recommend Marty Feldman Chevrolet especially Eric the service technician!

4/28/2025

Tonya, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

PLYMOUTH, MI

Timothy D|2025 Chevrolet Trailblazer

Confirmed Service Customer

4/27/2025

I thought that it was just an OK experience.

5/2/2025

Timothy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Karen H|2017 Chevrolet Cruze

Confirmed Service Customer

4/27/2025

Everything was done well and in a timely matter. I was advised of future needed maintenance.

4/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

REDFORD, MI

Dawn G|2025 Chevrolet Blazer

Confirmed Sales Customer

4/28/2025

Tim always makes sure you get everything you want and need.

TIMOTHY BROWN

4/29/2025

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARREN, MI

Betty N|2024 Chevrolet Traverse

Confirmed Service Customer

4/28/2025

fast courteus

4/29/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTN HLS, MI

Malcom M|2021 Chevrolet Traverse

Confirmed Service Customer

4/28/2025

The service advisor, Eric Tippett, did a great job. Eric has help me in the past and always pleasant.

4/29/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We hope you have a great day!

Business Response

NORTHVILLE, MI

Stephen S|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/28/2025

Friendly and professional service. I would recommend Feldman.

David McCurdy

4/29/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Toni W|2025 Chevrolet Traverse

Confirmed Sales Customer

4/28/2025

Austin did exactly what was needed from him. He made sure I was taken care of very well, and I’m greatly appreciative of him!

Austin Kinert

4/29/2025

Toni, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CENTER LINE, MI

Pablo M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/28/2025

Friendly staff, on time reception and delivery, and comfortable waiting room

4/29/2025

Pablo, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

Business Response

PLYMOUTH, MI

Krishna G|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/28/2025

Hi, I had a fantastic experience with Viola and her team! It's always special when a service goes above and beyond to make the process smooth and memorable from start to finish.

Viollca Xhaja

4/29/2025

Krishna, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Joshua C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/28/2025

Very smooth, fast and efficient

4/29/2025

Joshua, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

FARMINGTN HLS, MI

Erica P|2025 Chevrolet Traverse

Confirmed Sales Customer

4/28/2025

Viola was extremely helpful. She was quick and I was in and out of the delaership within a few hours

Viollca Xhaja

4/29/2025

Erica, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COMMERCE TOWNSHIP, MI

Carol K|2022 Chevrolet Trailblazer

Confirmed Service Customer

4/28/2025

Missed diagnosed an oil leak so I had to bring in twice to hopefully correct the problem. Ended up paying for an oil change which was not needed since they missed diagnosed the problem the first time.

5/3/2025

Carol, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (248) 567-6852. We look forward to hearing from you.

Business Response

SOUTH LYON, MI

Erin F|2021 Chevrolet Trax

Confirmed Service Customer

4/28/2025

Great job

4/29/2025

Erin, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Patrick R|2024 Chevrolet Trax

Confirmed Service Customer

4/28/2025

Eric took care of getting the car in for the covered preventative maintenance. Quick services and out in a timely basis. Great work!

4/29/2025

Patrick, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

WIXOM, MI

Latasha W|2025 Chevrolet Equinox

Confirmed Sales Customer

4/28/2025

Jack was patient and very knowledgeable

JACK RINGWOOD

4/29/2025

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

REDFORD, MI

Ramanjaneyulu G|2022 Chevrolet Trax

Confirmed Service Customer

4/28/2025

It was so good and excellent service

4/29/2025

Ramanjaneyulu, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Skyler K|2024 Chevrolet Tahoe

Confirmed Service Customer

4/28/2025

Have no complaints

4/29/2025

Skyler, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST BLOOMFIELD, MI

Pamela R|2023 Chevrolet Equinox

Confirmed Service Customer

4/28/2025

Service people were really nice and helpful. The estimated time to do the work was accurate and I was very pleased.

4/29/2025

Pamela, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

W BLOOMFIELD, MI

Linda S|2021 Chevrolet Equinox

Confirmed Service Customer

4/28/2025

There were no problems. Everything was handled very efficiently.

4/29/2025

Linda, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Kimberly P|2020 Chevrolet Blazer

Confirmed Service Customer

4/28/2025

I was there for a routine oil change (which I had an appointment for) and it took almost 2 hours.

5/3/2025

Kimberly, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

WALLED LAKE, MI

Ronald A|2025 Chevrolet Equinox

Confirmed Sales Customer

4/28/2025

kal and George were friendly, professional and knowledgeable about the products and prices they were able to offer. I came to the dealership because of a mailer I got saying Feldman would buy out the rest of my lease and they did what they said. Also I thought I was going to lease again but ended up buying a car because of the information Kal was able to provide for me and George was willing to make it what I considered a good deal.

Khaled Dabish

4/29/2025

Ronald, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

Marco Z|2020 Chevrolet Camaro

Confirmed Service Customer

4/28/2025

Amazing initial greet by service. Great communication and expectations. Finished on time and accordingly

4/30/2025

Marco, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CANTON, MI

Daniel B|2021 Chevrolet Equinox

Confirmed Service Customer

4/29/2025

Performed the service faster than promised time knowing I had a schedule to meet the day I was in.

4/30/2025

Daniel, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

FARMINGTON HILLS, MI

Aaron L|2024 Chevrolet Corvette Z06

Confirmed Service Customer

4/29/2025

I arrived on time, was taken right in, and written up quickly. I was quoted about an hour for my Z06 oil change and it only took 45 minutes. Great service writer, great tech and great experience.

4/30/2025

Aaron, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COMMERCE TWP, MI

Theresa G|2024 Chevrolet Blazer

Confirmed Service Customer

4/29/2025

Easy, quick and friendly.

4/30/2025

Theresa, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LIVONIA, MI

Joe S|2024 Chevrolet Silverado EV

Confirmed Service Customer

4/29/2025

My problem was handled quickly in a professional manner!

4/30/2025

Joe, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Anita R|2019 Chevrolet Trax

Confirmed Service Customer

4/30/2025

My service advisor, Matt Sobczak was very helpful and answered my questions regarding further work needed on my vehicle.

5/1/2025

We're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

Business Response

PLYMOUTH, MI

Michael G|2024 Chevrolet Colorado

Confirmed Service Customer

4/30/2025

I took my new truck in because I am occasionally hearing a clunk on the right side. They drove it, put it on the hoist, but could not duplicate the sound.

5/1/2025

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (248) 513-8920 so we can assist you further.

Business Response

NORTHVILLE, MI

Karen L|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

4/30/2025

The service advisor. Omari keeps me well informed and updated on my vehicle. Making it a pleasant experience.

5/1/2025

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Randall W|2025 Chevrolet Equinox

Confirmed Sales Customer

4/30/2025

Very detailed

Viollca Xhaja

5/1/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Pierre R|2019 GMC Terrain

Confirmed Service Customer

4/30/2025

Great. My wife was there with my 2 sons, and the tech allowed her to wait in the car until I arrived. This was very helpful and convenient. Still a bit pricey though.

5/1/2025

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SOUTHFIELD, MI

Michelle A|2022 Chevrolet Blazer

Confirmed Service Customer

4/30/2025

My service advisor was fantastic! He was patient with me, knowledgeable and has a great personality! It was my first time at feldman in Novi. I will be back and will personally ask for the same advisor

5/1/2025

Michelle, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TOWNSHIP, MI

Daphne S|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/30/2025

Zak kept me updated told me about the specials and did an excellent job. Excellent customer service

5/1/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi - Service and we hope to see you again soon!

Joel K|2024 Chevrolet Blazer EV

Confirmed Service Customer

4/30/2025

Matt in the service department was extremely helpful in getting my tire replaced as soon as possible.

5/1/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

W BLOOMFIELD, MI

Joy H|2021 Chevrolet Equinox

Confirmed Service Customer

4/30/2025

Kept me informed

5/2/2025

We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

Business Response

FARMINGTON HILLS, MI

Thomas R|2023 Chevrolet Equinox

Confirmed Service Customer

4/30/2025

Did alright.

5/6/2025

Thomas, we really appreciate your feedback! If you're ever in need of more help, please let us know!

Business Response

LIVONIA, MI

Sreenivas Y|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/30/2025

Process of buying vehicle with your dealership was great.Viola sales consultant and her team was great in the process of buying vehicle.They gave me demo on my new EV-vehicle, which help me access vehicle features quickly. Over all my experience with your dealership was awesome.

Viollca Xhaja

5/1/2025

Sreenivas, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

David H|2025 Chevrolet Trax

Confirmed Service Customer

5/1/2025

excellent service done in a timely manner

5/2/2025

David, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

Detroit, MI

Rich D|2025 Chevrolet Traverse

Confirmed Service Customer

5/1/2025

Done on time as promised

5/2/2025

Rich, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Margaret L|2024 Chevrolet Trax

Confirmed Service Customer

5/1/2025

Always friendly and great service

5/2/2025

Margaret, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

WEST BLOOMFIELD, MI

Kelvin F|2025 Chevrolet Equinox EV

Confirmed Sales Customer

5/1/2025

The EQEV I wanted to test drive was incapacitated. The charge level on the one I bought was only at 14% meaning I had to charge it myself over at Walmart in order to make it home.

RANDY NORRIS

5/6/2025

Kelvin, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to our General Manager, George Hawes, at 248-348-7000 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

FLUSHING, MI

Mark K|2024 Chevrolet Equinox

Confirmed Service Customer

5/1/2025

Highly satisfied

5/2/2025

Mark, we appreciate you taking the time to leave us this feedback. Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi - Service and we hope to see you again soon!

Business Response

NORTHVILLE, MI

Angelo G|2021 Chevrolet Trailblazer

Confirmed Service Customer

5/1/2025

Excellent service and was very pleased with the service adviser Omari attention given to my needs.

5/2/2025

Angelo, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COMMERCE TOWNSHIP, MI

Velda H|2024 Chevrolet Equinox

Confirmed Service Customer

5/1/2025

Fast and efficient. Everyone was very friendly

5/2/2025

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WEST BLOOMFIELD, MI

Karl G|2025 Chevrolet Trax

Confirmed Sales Customer

5/1/2025

Maybe our last 5 vehicles here, expected a smooth process and that’s what we got.

Viollca Xhaja

5/2/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Robert W|2022 Chevrolet Colorado

Confirmed Service Customer

5/1/2025

Always great experience!

5/2/2025

Robert, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi - Service and we hope to see you again soon!

Business Response

COMMERCE TOWNSHIP, MI

Benjamin G|2025 Chevrolet Colorado

Confirmed Sales Customer

5/1/2025

Corey was great

Corey Papandrea

5/2/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

COMMERCE TOWNSHIP, MI

Shrook N|2019 Chevrolet Equinox

Confirmed Service Customer

5/1/2025

This dealership has good service but high price

5/2/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Amanda B|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/1/2025

Kal Dabish was so great! He was so good at explaining things and getting me the car I wanted!

Khaled Dabish

5/2/2025

Amanda, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Vershaun J|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/2/2025

From the time I walked in the door I felt welcome and like I had been a customer for years. This was the first time I’ve visited a dealership and didn’t feel pressured but felt like I had been knowing the staff for years.

Viollca Xhaja

5/3/2025

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

William B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/2/2025

When I pulled into the service center and exited my truck telling the service tech Zak I wanted the oil and filter changed and the tires rotated. This is what I made the appointment for. While writing me up he asked “Good, Better or Best”. I told him Good, which is the level of oil I typically use. When the work was completed I was told the bill was &155.53 for an oil change! I paid the bill and left the dealership. Upon reviewing the bill I was charged $59.95 for Fuel System treatment. My Silverado has only 28,000 miles on it. I did not ask for this fuel system service and was not told this work was going to be performed. I am very disappointed in Feldman Chevrolet and the service tech for this added charge. Very unprofessional

5/3/2025

William, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 513-8920 when you have a chance. Thank you, and we look forward to hearing from you.

Tiffany S|2020 Chevrolet Blazer

Confirmed Service Customer

5/2/2025

I ordered my tires online and booked an appointment no one called to confirm that they were in. I took my car in on the appointment day just in case, and my advisor Omar called parts because there were only 3 in stock and obviously I needed 4, so parts said that they will have to get the 1 tire on the morning run, which they did. Great customer service with Omar, Parts and Bob who took me home and picked me back up once my car was ready. I love the tire deal need to keep that around.

5/3/2025

Tiffany, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

NEW HUDSON, MI

Lavert H|2019 Chevrolet Blazer

Confirmed Service Customer

5/2/2025

Customer service is excellent

5/3/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

DETROIT, MI

Lori J|2020 Chevrolet Trax

Confirmed Service Customer

5/2/2025

Eric the service provider is always so kind and helpful!! I never have a bad experience. My oil change was done in a timely manner!! Ty

5/3/2025

Lori, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

David H|2021 Chevrolet Blazer

Confirmed Service Customer

5/2/2025

Matt in service was great to work with. Experience could not have been better.

5/3/2025

David, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

W BLOOMFIELD, MI

Richard B|2017 Chevrolet Traverse

Confirmed Service Customer

5/5/2025

FANTASTIC SERVICE DEPARTMENT!!

5/6/2025

Richard, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WESTLAND, MI

Ward G|2025 Chevrolet Colorado

Confirmed Service Customer

5/5/2025

I have been going to Feldman Chevrolet for the last 4 years. They have been very professional.

5/6/2025

Ward, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

CANTON, MI

Fred F|2025 Chevrolet Equinox EV

Confirmed Sales Customer

5/5/2025

This is the 4th ev I have leased from Feldman. I have always been pleased with the service.

PATRICK SACO

5/6/2025

Fred, thank you for choosing Feldman Chevrolet of Novi as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

ALMONT, MI

Kayla H|2025 Chevrolet Traverse

Confirmed Sales Customer

5/5/2025

Excellent customer service. Excellent professionalism. Very quick process. Salesman Ben was great and financial guy was great. They had everything laid out. Had car ready for me to test drive. Detailed it prior to me buying. Would absolutely recommend this dealership. Will continue to go here for my car needs.

BENJAMIN ROWAN

5/6/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JACKSON, MI

Aaron L|2024 Chevrolet Corvette Z06

Confirmed Service Customer

5/5/2025

Fast and friendly service. They go the extra mile. Went in for a CEL (which turned out to be nothing) and mentioned that oil was spilled on my engine during an oil change a few days earlier. It was no big deal, but when they returned my car I learned that they inspected for the spill to make sure there was no residual issues or mess that needed attention. Great service!!

5/6/2025

Aaron, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COMMERCE TWP, MI

Steven P|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/5/2025

Very happy

PATRICK SACO

5/6/2025

Steven, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Business Response

FARMINGTON HILLS, MI

Whitney M|2025 Chevrolet Traverse

Confirmed Sales Customer

5/5/2025

Viola & the team were very helpful & made sure I could get through the test drive & paperwork in a timely manner. I was able to pick up my new vehicle same day & have been loving my Traverse

Viollca Xhaja

5/6/2025

Whitney, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MILFORD, MI

Erich M|2018 Chevrolet Traverse

Confirmed Service Customer

5/5/2025

So very different in a very positive way from prior service & sales experience - must have found yourselves in the GM dog house. The past two-three years have been top notch, prior to that I had sworn off Feldman completely, having purchased my last three vehicles elsewhere. Great pre and post contact, simply amazing, and for me quite unbelievable.

5/7/2025

Erich, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FARMINGTON HILLS, MI

Dean H|2019 Chevrolet Equinox

Confirmed Service Customer

5/5/2025

The service was on time

5/7/2025

Dean, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

W BLOOMFIELD, MI

Guy R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/5/2025

have a vibration coming from the rear and he told me bring it back

5/8/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CLARKSTON, MI

Terry G|2024 Chevrolet Silverado EV

Confirmed Sales Customer

5/6/2025

Great staff that took care of my needs in a timely manner

DAVID KING

5/7/2025

Terry, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NEW HUDSON, MI

Noelle L|2024 Chevrolet Trax

Confirmed Service Customer

5/6/2025

They did the rotation in a timely manner and were very thorough in checking on a problem I was experiencing.

5/7/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

REDFORD, MI

Ramzi S|2025 Chevrolet Trailblazer

Confirmed Sales Customer

5/7/2025

The buying experience was quick and easy. My sales team of Viola and Jack were very friendly and helpful and made the entire experience painless.

Viollca Xhaja

5/8/2025

Ramzi, we're happy to hear you had such a positive experience with our team! Thank you for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

COMMERCE TOWNSHIP, MI

Kevin K|2025 Chevrolet Trax

Confirmed Sales Customer

5/7/2025

Our salesman Dave was great in meeting all of our goals in a timely fashion.

David McCurdy

5/8/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LIVONIA, MI

Adam Y|2025 Chevrolet Traverse

Confirmed Sales Customer

5/7/2025

Very professional group.

FRANCIS HANNA

5/8/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Ahmed A|2025 Chevrolet Traverse

Confirmed Sales Customer

5/7/2025

Very kind people

Viollca Xhaja

5/8/2025

Ahmed, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Jason L|2025 Chevrolet Traverse

Confirmed Sales Customer

5/7/2025

Viola and her Assistant Jack were nothing but amazing! They had everything ready the second we walked in. It was a smooth and easy process for us! We love our new Traverse and can’t thank them enough for all of their help!

Viollca Xhaja

5/8/2025

Jason, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

LIVONIA, MI

Christine H|2019 Chevrolet Colorado

Confirmed Service Customer

5/7/2025

Zak is awesome! Great customer service and took great care of me. Very knowledgeable and communcated throughout the hole process till completed. Will return again and highly recommend going for any service at the service department.

5/8/2025

Christine, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WOLVERINE LAKE, MI

Sawson J|2025 Chevrolet Trailblazer

Confirmed Sales Customer

5/7/2025

Very good

Khaled Dabish

5/8/2025

Sawson, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

WEST BLOOMFIELD, MI

Shlomo H|2024 Chevrolet Equinox

Confirmed Service Customer

5/7/2025

Professional

5/8/2025

Shlomo, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

W BLOOMFIELD, MI

Barbara S|2024 Chevrolet Trax

Confirmed Service Customer

5/7/2025

Eric Tippett was fast and efficient in the service area. My car was done in less than an hour.

5/8/2025

Barbara, thanks for your praise and kind comments about our team. We hope you have a great day!

Business Response

WOLVERINE LAKE, MI

Robert N|2024 Chevrolet Trax

Confirmed Service Customer

5/7/2025

Eric was very helpful the service tech and got my car in and out same day

5/8/2025

Robert, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FLAT ROCK, MI

Joseph R|2025 Chevrolet Trax

Confirmed Service Customer

5/7/2025

Competent and courteous

5/8/2025

Joseph, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

PLYMOUTH, MI

Jin L|2025 Chevrolet Blazer

Confirmed Sales Customer

5/7/2025

Feldman provided such great service that I ended up signing a lease with them twice.

Viollca Xhaja

5/8/2025

Jin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Nicholas C|2023 Chevrolet Trailblazer

Confirmed Service Customer

5/9/2025

I didn’t go in on the 7th or schedule an appointment or anything so I don’t know why I got this…

5/14/2025

Nicholas, thank you for your feedback. We apologize for the inconvenience. If you believe you have received the survey in error, you can unsubscribe by clicking on 'Unsubscribe' at the bottom of the survey email invitation. Thanks!

Business Response

WIXOM, MI

William M|2023 Chevrolet Blazer

Confirmed Service Customer

5/9/2025

Outstanding service as always from my Service Advisor Mitchell Omari. Mr. Omari is and has always provided me with honest, professional and respectful service. As a retired U.S. Army Disabled Combat Veteran, I expect nothing less from Mr. Omari, a Veteran of the Marine Corp. I want to thank him personally for his outstanding service.

5/11/2025

Thank you for choosing Feldman Chevrolet of Novi as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Charles D|2025 Chevrolet Equinox

Confirmed Sales Customer

5/9/2025

Salesperson David McCurdy was very helpful in finding me the vehicle I wanted.

David McCurdy

5/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Norma P|2017 Chevrolet Impala

Confirmed Service Customer

5/9/2025

Omari is always helpful

5/11/2025

Thank you for choosing Feldman Chevrolet of Novi as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Thomas W|2023 Chevrolet Equinox

Confirmed Service Customer

5/9/2025

Detailing was excellent and done on time.

5/11/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Gregory R|2023 Chevrolet Corvette Z06

Confirmed Service Customer

4/24/2025

It was great

4/25/2025

Gregory, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

ORCHARD LAKE, MI

Joseph B|2024 Chevrolet Colorado

Confirmed Service Customer

4/24/2025

Always great service and timely updates

4/25/2025

Joseph, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MANCHESTER, MI

Barbara C|2025 Chevrolet Trax

Confirmed Service Customer

4/24/2025

Everyone was very professional.

4/25/2025

Barbara, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Bhuvaneswara D|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/25/2025

Hospitality , attention to details and helping to get best deal

Viollca Xhaja

4/27/2025

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Linda W|2021 Chevrolet Blazer

Confirmed Service Customer

4/25/2025

Eric went above and beyond to get us the best price and exedient service

4/27/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

W BLOOMFIELD, MI

Luis A|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/25/2025

Sam is an excellent salesman, very friendly and professional

Sinan Isho

4/28/2025

Luis, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DEARBORN, MI

Jacquelyn L|2025 Chevrolet Trax

Confirmed Sales Customer

4/25/2025

Austin is great

Austin Kinert

4/28/2025

Jacquelyn, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST BLOOMFIELD, MI

Zhong L|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/25/2025

My service advisor took care my truck repairing job nicely.

4/28/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Carolyn S|2022 Chevrolet Trax

Confirmed Service Customer

4/26/2025

Quick and good service

4/28/2025

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

COMMERCE TWP, MI

Shelly M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

5/9/2025

2 hours for an oil change is to long

5/15/2025

Shelly, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Business Response

VAN BUREN TWP, MI

David H|2023 Chevrolet Bolt EUV

Confirmed Service Customer

5/9/2025

Fast in, fixed issue under warranty and faster than han expected

5/12/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Peter A|2021 Chevrolet Trax

Confirmed Service Customer

5/9/2025

Fast and friendly

5/11/2025

Peter, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

WEST BLOOMFIELD, MI

Michael B|2024 Chevrolet Equinox

Confirmed Service Customer

5/9/2025

Johnny who works in the service department provided great customer service.

5/11/2025

Michael, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

Martina D|2025 Chevrolet Trax

Confirmed Service Customer

5/9/2025

Fast service! Very nice to me!

5/12/2025

Martina, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

DETROIT, MI

Jeffery T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/9/2025

I normally HATE the purchase process. I especially dislike how the manufacturers have reduced their warranties in order to sell more. I also HATE when I am transferred from the salesperson to a manager of some sort. Having said that, Ben and DJ treated me well and kept the process less manipulative. One of the things that helped a lot was that, upon initial sale and order, Ben let me look at the warranty upsale list. That reduced my stress at closing and actually sold GM more than it would have pressed that at the time of sale. Overall, a good experience, I was well treated and this is the second car I have purchased from this dealer. Your sales and maintenance teams make all interactions pleasant and worthy of continued consideration from me.

BENJAMIN ROWAN

5/12/2025

Jeffery, thank you for taking the time to leave a review for us at Feldman Chevrolet of Novi. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

BRIGHTON, MI

Tanja M|2025 Chevrolet Trax

Confirmed Sales Customer

5/10/2025

Charlie and his team at Feldman are the best! He is very kind, patient and does everything he can to help with your new lease. Had repeatedly leased the equinox and wanted a trax this time around. Charlie was awesome to suggest a Chevy Trax, took me on a test drive and thoroughly discussed all the features that the active offered. The whole process was very easy from start to finish. Thank you to Charlie and the staff at Feldman Novi for a great experience!

CHARLES WEBB

5/12/2025

Tanja, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Herbert B|2025 Chevrolet Traverse

Confirmed Sales Customer

5/12/2025

Professionalism

Viollca Xhaja

5/12/2025

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Brittani H|2025 Chevrolet Blazer

Confirmed Sales Customer

5/10/2025

I appreciate you for meeting me where I was at in the car buying process and working to get me the best deal.

David McCurdy

5/12/2025

We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTON HILLS, MI

Janet F|2014 Chevrolet Impala

Confirmed Service Customer

5/11/2025

I was received promptly My car was serviced immediately And it was also washed.

5/12/2025

Janet, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

FARMINGTON HILLS, MI

Melissa R|2019 Chevrolet Trax

Confirmed Service Customer

5/11/2025

Brought my car in because my windshield wipers were making marks on my windshield that would not come off. I bought these here a little over a year ago. They spent maybe ten minutes on it. That's why when this car is payed off will not be back.

5/16/2025

Melissa, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 513-8920 when you have a chance. Thank you, and we look forward to hearing from you.

Keith P|2020 Chevrolet Traverse

Confirmed Service Customer

5/11/2025

Awesome service experience from drop-off to when I picked the truck up! Service Manager, Matt and Service Advisors, Bill and Zack are great to work with! ⭐️⭐️⭐️⭐️⭐️

5/12/2025

Keith, thanks for highlighting some of our staff who helped make this a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Jack H|2020 Chevrolet Trax

Confirmed Service Customer

5/12/2025

The car was washed, but the whole back end was still dirty. What’s wrong with the car wash? I can’t clean the back of the car.

5/12/2025

Jack, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

FARMINGTON HILLS, MI

Barbara F|2025 Chevrolet Trax

Confirmed Sales Customer

5/12/2025

Viola and her team did an excellent job.

Viollca Xhaja

5/14/2025

Barbara, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

Chris Z|2015 Chevrolet Suburban

Confirmed Service Customer

5/12/2025

Trustworthy. Feel safe after driving away with recent repairs. Hardworking crew.

5/14/2025

Chris, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FARMINGTON HILLS, MI

Amanda L|2018 Chevrolet Equinox

Confirmed Service Customer

5/12/2025

Always quick and efficient with my car.

5/14/2025

Amanda, we really appreciate your feedback! We hope you have a great day!

Business Response

TAYLOR, MI

Brian G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/12/2025

I would first like to compliment Omari from the service department. I came in for service due to a check engine light for my emissions. While getting the basic information from my truck, Omari noticed an oil smell coming from my engine. He stated that he would have his mechanic take a look at it. Omari is a great representative of Feldman of Novi. He is very professional, pleasant, and has always communicated well and has gone out of his way to ensure I was informed during my service appointments. It turned out to be an oil leak in my differential, which was in desperate need of immediate repairs. Omari is a great representative of Feldman of Novi, and I would like to thank him again for providing great customer service.

5/14/2025

Brian, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CANTON, MI

Jocelyn M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

5/12/2025

We were able to test drive and buy on the same day. Thanks!

David McCurdy

5/13/2025

Jocelyn, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

George S|2023 Chevrolet Trailblazer

Confirmed Service Customer

5/12/2025

Service was performed in a timely manner. Service Tech eas friendly and professional. Car was clean when I got it.

5/13/2025

George, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

COMMERCE TWP, MI

Shartrese R|2020 Chevrolet Equinox

Confirmed Service Customer

5/13/2025

My service guy was polite. The service was done relatively quickly and I was on my way.

5/14/2025

Shartrese, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DETROIT, MI

Rita M|2024 Chevrolet Equinox

Confirmed Service Customer

5/13/2025

I was taken care of promptly. Technician explained everything and was very helpful.

5/14/2025

Rita, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Steven C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/13/2025

Excellent service

Khaled Dabish

5/14/2025

Steven, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BRUCE TWP, MI

Katrine S|2026 Chevrolet Equinox

Confirmed Sales Customer

5/14/2025

Very positive

TOM DENNIS

5/15/2025

Katrine, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Megan L|2025 Chevrolet Trax

Confirmed Sales Customer

5/14/2025

Everyone was so kind and welcoming, truly a great experience!!

Viollca Xhaja

5/15/2025

Megan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COMMERCE TOWNSHIP, MI

David G|2024 Chevrolet Corvette

Confirmed Service Customer

5/15/2025

Great job Zak

5/16/2025

David, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

COMMERCE TWP, MI

Marc B|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/15/2025

We have had nothing but a great experience with each encounter from purchasing the truck from Andrew, to working with Matt to fix our 4x4 to him then working to fix our gear shift sensor. It was also really nice the way Matt kept us updated on the progress and the texting option was an added benefit as it made the process that much easier. Overall nothing but great experience and recommend your services to anyone who is talking about purchasing a new/used vehicle.

5/16/2025

Marc, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Thanks again for the recommendation, and have an amazing day!

Business Response

REDFORD, MI

Rajesh K|2023 Chevrolet Equinox

Confirmed Service Customer

5/15/2025

Very good service and customer care facilities.

5/16/2025

Rajesh, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROCHESTER HLS, MI

Matthew G|2025 Chevrolet Malibu

Confirmed Service Customer

5/15/2025

I brought in my car to get an oil change and tire rotation. Check him was very easy. Everything was finished in less than an hour. Excellent job!

5/16/2025

Matthew, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of Novi - Service and we hope to see you again.

Business Response

KEEGO HARBOR, MI

Leslie C|2024 Chevrolet Blazer

Confirmed Service Customer

5/15/2025

Thank you for your service

5/16/2025

Leslie, thank you so much for the review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Charles L|2024 Chevrolet Tahoe

Confirmed Service Customer

5/15/2025

Prompt and efficient

5/16/2025

Charles, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Eugene S|2025 Chevrolet Traverse

Confirmed Sales Customer

5/15/2025

There were several salespersons to help me throughout the process.

Viollca Xhaja

5/16/2025

Eugene, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BLOOMFIELD HILLS, MI

Carlos B|2025 Chevrolet Suburban

Confirmed Sales Customer

5/15/2025

It was excelent, all team deserve congratulations

Viollca Xhaja

5/16/2025

Carlos, thank you so much for your positive comments about Feldman Chevrolet of Novi! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ROCHESTER, MI

Andrew V|2024 Chevrolet Blazer

Confirmed Service Customer

5/16/2025

No comment

5/17/2025

Andrew, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Kevin P|2024 Chevrolet Equinox

Confirmed Service Customer

5/16/2025

Always a great experience !!

5/17/2025

Kevin, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TOWNSHIP, MI

Raymond M|2021 Chevrolet Colorado

Confirmed Service Customer

5/15/2025

Service Advisor and Service Technician provided excellent service as usual. Feldman of Novi always provides excellent service.

5/17/2025

Raymond, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RIVER VIEW, MI

Karen D|2015 Chevrolet Trax

Confirmed Service Customer

5/16/2025

Very poor communication and add one that weren’t discussed with me first.

5/21/2025

Karen, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager, George Hawes, at 248-348-7000 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

OAK PARK, MI

Ellishama F|2023 Chevrolet Traverse

Confirmed Service Customer

5/16/2025

Bill was an amazing service guy thanks for you kindness

5/17/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST BLOOMFIELD, MI

Scot I|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/16/2025

Great customer service and vehicle maintenance. Zak and Hunter are great to deal with.

5/17/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOWELL, MI

Beverly F|2024 Chevrolet Equinox

Confirmed Service Customer

5/16/2025

Great customer service!

5/18/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

COMMERCE TWP, MI

Raymond T|2022 Chevrolet Equinox

Confirmed Service Customer

5/16/2025

Fast service and friendly. Going to them for years. No problem.

5/19/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Scott Y|2025 Chevrolet Corvette

Confirmed Sales Customer

5/16/2025

Tom Dennis was great. Very knowledgeable and helpful through the ordering and delivery. No plans to buy another Corvette at this time, but if I do I will be calling Tom.

TOM DENNIS

5/19/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROYAL OAK, MI

Marcella M|2024 Chevrolet Equinox

Confirmed Service Customer

5/17/2025

Fast and efficient

5/19/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OAK PARK, MI

Joshua H|2018 Chevrolet Traverse

Confirmed Service Customer

5/18/2025

Timely and professional

5/19/2025

Joshua, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Faith J|2023 Chevrolet Blazer

Confirmed Service Customer

5/18/2025

I came into the dealership for regular maintenance. The service was excellent and it didn’t take long either.

5/19/2025

Faith, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

WIXOM, MI

Rajaa M|2023 Chevrolet Traverse

Confirmed Service Customer

5/18/2025

Fast and efficient

5/19/2025

Rajaa, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Dwayne R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/19/2025

I enjoyed my experience with Viola and her team!

Viollca Xhaja

5/19/2025

Dwayne, we're happy to hear you had such a positive experience with our team! Thank you for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

WALLED LAKE, MI

John J|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/19/2025

Efficient and excellent staff

Viollca Xhaja

5/19/2025

John, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We sincerely value your business and look forward to your next visit!

Business Response

COMMERCE TOWNSHIP, MI

April A|2024 Chevrolet Equinox

Confirmed Service Customer

5/19/2025

Exceptional service!

5/19/2025

April, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

WALLED LAKE, MI

John C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/19/2025

Prompt service for routine maintenance

5/20/2025

John, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LIVONIA, MI

Kathleen J|2024 Chevrolet Trax

Confirmed Service Customer

5/19/2025

Great customer service. Took less time then I thought it would take And a bonus my car was returned to me washed!

5/20/2025

Kathleen, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTON, MI

Ezio F|2025 Chevrolet Colorado

Confirmed Sales Customer

5/12/2025

Good job!

Marc Murray

5/14/2025

Ezio, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

SOUTH LYON, MI

James L|2013 Chevrolet Corvette

Confirmed Service Customer

5/14/2025

Went well

5/15/2025

James, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILFORD, MI

Sydney L|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/14/2025

Tim Brown is absolutely fantastic. We have worked with him in the past, but had walked in this time with no appointment. He was able to assist us immediately and get my husband in the truck he wanted. We will be only working with Tim moving forward! And will be referring all our friends his way.

TIMOTHY BROWN

5/15/2025

Sydney, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DETROIT, MI

Brenda A|2025 Chevrolet Trax

Confirmed Service Customer

5/15/2025

Ok

5/16/2025

Brenda, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Mary S|2022 Chevrolet Equinox

Confirmed Service Customer

5/15/2025

Service was great and car was fine on time.

5/16/2025

Mary, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COMMERCE TWP, MI

Kyle B|2023 Chevrolet Traverse

Confirmed Service Customer

5/15/2025

Porter bumped our car into another during our simple oil change. We appreciate that they were upfront about it but nonetheless, not a great experience and something that shouldn’t happen when you leave your vehicle at the dealership. We are unlikely to lease or buy another car with Feldman due to this experience and the lack of a loaner car for when you have service done.

5/20/2025

Kyle, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (248) 513-8920.

Business Response

FARMINGTON HILLS, MI

Macy B|2025 Chevrolet Trax

Confirmed Service Customer

5/16/2025

Everyone was very nice and service was quick!

5/19/2025

Macy, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Jared B|2021 Chevrolet Suburban

Confirmed Service Customer

5/18/2025

Bill McCue continues to be awesome.

5/19/2025

Jared, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

NORTHVILLE, MI

Kimberly P|2025 Chevrolet Trax

Confirmed Sales Customer

5/19/2025

Very accommodating to my needs. Quick, simple and extremely helpful

Viollca Xhaja

5/20/2025

Kimberly, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WIXOM, MI

Michelle C|2021 Chevrolet Blazer

Confirmed Service Customer

5/19/2025

Great, but honestly the calls and repeated emails for this review is quite annoying. Especially when you explain how anything other than 5 stars is a failing grade and will be reflected on the service techs report. This is extremely manipulative and unfair to your technicians and customers

5/20/2025

Michelle, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

FARMINGTON HILLS, MI

Erica J|2025 Chevrolet Trax

Confirmed Sales Customer

5/19/2025

My experience was great, very easy process Everyone was nice & helpful

Viollca Xhaja

5/20/2025

Erica, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WESTLAND, MI

Murray D|2017 Chevrolet Volt

Confirmed Service Customer

5/19/2025

As always, I have received excellent service from Feldman Chevrolet- Novi over many years!

5/21/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

REDFORD, MI

Kevin B|2026 Chevrolet Equinox

Confirmed Sales Customer

5/19/2025

This was my 5th.purchase of a Chevrolet at Feldman...I keep coming back!

Viollca Xhaja

5/21/2025

We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WALLED LAKE, MI

Victor A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/20/2025

Smooth

5/21/2025

Victor, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

SOUTH LYON, MI

Tracy B|2025 Chevrolet Trax

Confirmed Sales Customer

5/20/2025

My agents were very friendly, professional, and worked very quickly to get us in and out.

Viollca Xhaja

5/21/2025

Tracy, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST BLOOMFIELD, MI

Justin H|2024 Chevrolet Colorado

Confirmed Sales Customer

5/20/2025

Easy and straight to the point like I wanted, no games just friendly business to get me in and out in a timely manner.

Viollca Xhaja

5/21/2025

Justin, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

Business Response

PONTIAC, MI

Tyler S|2025 Chevrolet Blazer EV

Confirmed Sales Customer

5/20/2025

Francis got me in the car I wanted at the price I wanted.

FRANCIS HANNA

5/21/2025

Tyler, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Dierra T|2019 GMC Terrain

Confirmed Service Customer

5/20/2025

service was great

5/22/2025

Dierra, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Novi

Business Response

REDFORD, MI

Katrine S|2023 Chevrolet Blazer

Confirmed Service Customer

5/21/2025

Friendly, listened closely to my needs

5/22/2025

Katrine, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTHVILLE, MI

Sasha G|2020 Chevrolet Blazer

Confirmed Service Customer

5/21/2025

My advisor and technician, Bill, was very patient and kind. He took the extra time to review my service record and confirm my service history and relieve my anxiety about potential problems. Service was fast and efficient.

5/22/2025

Sasha, we're happy to hear you had such a positive experience with Bill! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LIVONIA, MI

Andrea T|2025 Chevrolet Blazer EV

Confirmed Sales Customer

5/21/2025

Ben was amazing! He meant what he said and did what he said he could do. In others, he was honest, efficient, professional, and kind. I was treated poorly at another dealership so Ben really turned things around kept me in the Chevrolet family.

BENJAMIN ROWAN

5/22/2025

Andrea, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Chris P|2023 GMC Sierra 1500

Confirmed Service Customer

5/21/2025

Very

5/22/2025

Chris, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

NORTHVILLE, MI

Gloria H|2024 Chevrolet Traverse

Confirmed Service Customer

5/21/2025

Very friendly.

5/22/2025

Gloria, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PLYMOUTH, MI

Michael H|2025 Chevrolet Colorado

Confirmed Sales Customer

5/21/2025

Viola and her team are the best. This was my third vehicle that I have purchased here and Viola and her team are always awesome. Great buying experience.

Viollca Xhaja

5/22/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTHFIELD, MI

Krista B|2023 Chevrolet Blazer

Confirmed Service Customer

5/21/2025

Service was fast and member was great

5/23/2025

Krista, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Jay F|1998 Chevrolet Corvette

Confirmed Service Customer

5/21/2025

Problem is still not resolved despite 5 separate service visits and the most recent recommendation is to replace the wiper motor (for the 3rd time). Please stop sending surveys that are not acted on and have Feldman Chevrolet’s manager of service call me directly to discuss a possible resolution. Jay Fisher 248-421-0056

W BLOOMFIELD, MI

Danielle M|2020 Chevrolet Traverse

Confirmed Service Customer

5/21/2025

Fast service, waiting area was clean and had everything needed

5/22/2025

Danielle, thank you so much for your positive comments about Feldman Chevrolet of Novi! We hope you have a great day!

Business Response

COMMERCE TWP, MI

Jessica S|2022 Chevrolet Traverse

Confirmed Service Customer

5/21/2025

The guy assigned to me made it easy for me and didn’t make me wait on paperwork with my fussy baby.

5/22/2025

Jessica, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Sheldon A|2025 Chevrolet Equinox

Confirmed Sales Customer

5/21/2025

liked my salesperson J.P.

Jean-Paul Guerrero

5/22/2025

Sheldon, thank you so much for your positive comments about Feldman Chevrolet of Novi! We hope to see you soon!

Business Response

WEST BLOOMFIELD, MI

Danny D|2025 Chevrolet Trax

Confirmed Service Customer

5/21/2025

The service was fast and I got help with my Chevy App which I appreciated.

5/22/2025

Danny, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

WIXOM, MI

Anita C|2025 Chevrolet Blazer

Confirmed Sales Customer

5/21/2025

Great Service. Fast and Friendly

TIMOTHY BROWN

5/22/2025

Anita, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTHFIELD, MI

Catherine D|2024 Chevrolet Equinox

Confirmed Service Customer

5/21/2025

Oil change and tire rotation was service the that was done. My service attendant was Matt. He was very pleasant and efficient. He helped me access and use some of my GM points towards the service cost. I waited in the waiting area for the work to be done. It was comfortable and before I knew it my car was ready and I was on my way.

5/24/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

COMMERCE TOWNSHIP, MI

Heather B|2025 Chevrolet Traverse

Confirmed Service Customer

5/21/2025

Fast friendly service

5/24/2025

Heather, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LINCOLN PARK, MI

Bill M|2023 GMC Acadia

Confirmed Service Customer

5/22/2025

Service representative was very attentive to my issues and service. Omer was great.

5/23/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NORTHVILLE, MI

Richard W|2016 Chevrolet Colorado

Confirmed Service Customer

5/22/2025

I came in for an oil change & rotation, the oil change was fine. When rotating my tires it was found that 3 lugs had been cross-threaded. I only get oil changes & rotations from Felman of Novi so it is clear to me that the person who last rotated the tires screwed up and cross-threaded the lugnut and destroyed the lug. The tires were purchased in May of 2021 so the crossthreading wasn't done 4 years ago. Because of a Feldman's mistake, I got to pay $150 to get 3 new lugs. This is what I get for only coming to Feldman for my oil changes on my wife's car and my Colorado ?

5/27/2025

Richard, we regret to hear that your experience with us was not a more positive one. If you are willing to give us another chance, please contact our General Manager, George Hawes, at 248-348-7000 so we can understand your situation better and try to turn your experience around. Thank you, Feldman Chevrolet of Novi

Business Response

NORTHVILLE, MI

Keith P|2020 Chevrolet Traverse

Confirmed Service Customer

5/22/2025

I called my service adviser, Bill McCue last minute to get an oil change. He had me in and out first thing next morning. Zac was there when I picked up the truck to make sure the experience ended as smoothly as it started! Great Service Team at Feldman/Novi. We only take our his & her Traverses to them!

5/23/2025

Keith, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LIVONIA, MI

Donna C|2023 Chevrolet Trailblazer

Confirmed Service Customer

5/22/2025

It was a very friendly environment. Very professional too.

5/23/2025

Donna, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTON HILLS, MI

William D|2024 Chevrolet Malibu

Confirmed Service Customer

5/22/2025

Great done in 1 hr

5/23/2025

William, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LIVONIA, MI

Nichole T|2024 Chevrolet Tahoe

Confirmed Service Customer

5/22/2025

Eric made the process simple and easy. I had an oil change and tire rotation scheduled at 4. I pulled up to the service door and was able to pull right in. We discussed the service that would be needed, as well as a recall I currently have and then I waited in the waiting area in the dealership. I was back in my vehicle with the service completed by 4:50.

5/23/2025

Nichole, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi - Service. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

IMLAY CITY, MI

Robert H|2023 Buick Enclave

Confirmed Service Customer

5/22/2025

Professional and thorough

5/23/2025

Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi - Service! We look forward to your next visit! Take care!

Robert T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/22/2025

Had a very pleasant time there.. plus they helped me get out of there with enough time to get some sleep before work.. thank you 😊

Viollca Xhaja

5/23/2025

Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SOUTHFIELD, MI

Carole I|2024 Chevrolet Trax

Confirmed Service Customer

5/22/2025

Eric Tippett was my Service Advisor he was wonderful he got me in and out really fast. I appreciated that.

5/23/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Melissa W|2025 Chevrolet Blazer EV

Confirmed Sales Customer

5/19/2025

Patrick was great! Answered all my questions and made me comfortable with my first EV purchase.

PATRICK SACO

5/21/2025

Melissa, we're so happy we were able to help you out! We hope to see you soon!

Business Response

WEST BLOOMFIELD, MI

Mark M|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/19/2025

everybody was nice and happy about their jobs

Viollca Xhaja

5/21/2025

Mark, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

KALAMAZOO, MI

Dennis D|2025 Chevrolet Colorado

Confirmed Sales Customer

5/19/2025

Everyone I interfaced with conducted themselves professionally and were more than courteous. A welcomed feeling.

Viollca Xhaja

5/21/2025

Dennis, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PINCKNEY, MI

Barrie A|2021 Chevrolet Traverse

Confirmed Service Customer

5/19/2025

oil change and tire rotation went without a hitch and was done in the time expected.

5/21/2025

Barrie, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON HILLS, MI

Brandi V|2022 Chevrolet Blazer

Confirmed Service Customer

5/21/2025

Omari was wonderful in the service department along with the gentleman that scheduled my appt as well

5/22/2025

Brandi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DETROIT, MI

Susan M|2020 Chevrolet Blazer

Confirmed Service Customer

5/21/2025

I come to this dealership for major service issues because of Bill McCue. Always friendly, trustworthy and efficient. I don't feel like just a number. I feel heard and well taken care of when I come in.

5/22/2025

Susan, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Edward N|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/21/2025

Corey was very accomodating in every aspect of my lease experience. He made sure all my nrrds were met and went out of his way to ensure the vehicle I had choosen was exactly what I wanted.

Corey Papandrea

5/22/2025

Edward, we're happy to hear you had such a positive experience with Corey! We sincerely value your business and look forward to your next visit!

Business Response

NORTHVILLE, MI

Joseph B|2025 Chevrolet Blazer EV

Confirmed Sales Customer

5/21/2025

Sales person was great to work with. He answered all my questions knowledgeably.

Sinan Isho

5/22/2025

Joseph, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COMMERCE TOWNSHIP, MI

Lyndsey S|2025 Chevrolet Blazer EV

Confirmed Sales Customer

5/23/2025

You were able to assist me with getting into a new lease when I didn’t think that would be possible. The service I experienced this time was excellent and I greatly appreciate your help.

Amon Slade

5/25/2025

Lyndsey, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WESTLAND, MI

Derrick B|2018 Chevrolet Trax

Confirmed Service Customer

5/23/2025

The service was great and the employees were very professional.

5/25/2025

Derrick, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTON HILLS, MI

Harold L|1999 Chevrolet Corvette

Confirmed Service Customer

5/23/2025

No problems

5/25/2025

Harold, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

W BLOOMFIELD, MI

Bruce O|2000 Chevrolet Corvette

Confirmed Service Customer

5/23/2025

Matt was excellent and he followed up very well! I also appreciate the tech/service staff as well.

5/24/2025

Bruce, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Business Response

FARMINGTON HILLS, MI

Lafayette H|2023 Chevrolet Trailblazer

Confirmed Service Customer

5/23/2025

Can't believe oil change and filter 13700.charge for tire rotate and an didn't receive it.

5/29/2025

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to our General Manager, George Hawes, at 248-348-7000 when you have a chance. Thank you, and we look forward to hearing from you.

Brian T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/24/2025

JP , the salesman, did a great job! A positive experience . Paper work seemed to go well also. Truck was clean, fueled up and ready to go!

Jean-Paul Guerrero

5/26/2025

Brian, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON HILLS, MI

Jason B|2025 Chevrolet Traverse

Confirmed Sales Customer

5/24/2025

Everyone was very helpful and very friendly

Viollca Xhaja

5/26/2025

Jason, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SOUTH LYON, MI

Eman S|2025 Chevrolet Traverse

Confirmed Sales Customer

5/25/2025

Everything was awesome. Starting with the representative his name is Francis Hanna the fast service the real deal everything he said he delivered and the rest of the process of the deal was very fast. I’m so happy with the car. I will definitely send my people to you.

FRANCIS HANNA

5/26/2025

Eman, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Kenneth D|2024 Chevrolet Tahoe

Confirmed Service Customer

5/25/2025

Zack was very helpful

5/26/2025

Kenneth, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Leslie J|2023 Chevrolet Trailblazer

Confirmed Service Customer

5/26/2025

It was quick and easy

5/26/2025

Leslie, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DETROIT, MI

John M|2025 Chevrolet Trax

Confirmed Sales Customer

5/26/2025

Viola and Jack were fantastic. Very professional. Best experience we've had at a dealership in a long time.

Viollca Xhaja

5/26/2025

John, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON, MI

Julia K|2022 Chevrolet Equinox

Confirmed Service Customer

5/26/2025

Friendly, helpful & efficient

5/26/2025

Julia, we are so happy to read such a great review about Feldman Chevrolet of Novi - Service! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTON HILLS, MI

Trevor B|2025 Chevrolet Suburban

Confirmed Sales Customer

5/26/2025

Francis is awesome. Great guy

FRANCIS HANNA

5/27/2025

Trevor, thanks for your praise and kind comments about our team. We hope you have a great day!

Stevie C|2020 Chevrolet Traverse

Confirmed Service Customer

5/27/2025

It was all well thank you.

5/27/2025

Stevie, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

REDFORD, MI

Patrick W|2025 Chevrolet Traverse

Confirmed Sales Customer

5/27/2025

Super smooth process with Randy. Appriciate all the staff who helped make delivery super smooth and quick

RANDY NORRIS

5/28/2025

Patrick, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WIXOM, MI

Jerry Y|2025 Chevrolet Trax

Confirmed Sales Customer

5/28/2025

Viola, Kylee, Sarah, and Vivian were all excellent and very professional

Viollca Xhaja

5/29/2025

Jerry, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

Syeda F|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

5/28/2025

Viola was great!!

Viollca Xhaja

5/29/2025

Syeda, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

Business Response

ROCHESTER HILLS, MI

Alaina B|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/29/2025

We felt like valued customers by Viola and Vivian

Viollca Xhaja

5/30/2025

Alaina, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Adam M|2023 Chevrolet Blazer

Confirmed Service Customer

5/26/2025

The service advicer was professional and knowledgeable. Enjoyed speaking with him

5/26/2025

Adam, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly, professional and knowledgeable service to our guests. Please come see us for any future needs.

Business Response

WEST BLOOMFIELD, MI

Calvin G|2025 Chevrolet Blazer EV

Confirmed Sales Customer

5/26/2025

Francis and the girls who helped us at the dealer were great. Nice and friendly, referred a friend to Francis and he leased a suburban couple of days later. My wife loves the car. Went to high school with jay feldman back in the day. Great job everyone!

FRANCIS HANNA

5/26/2025

Calvin, thank you so much for your positive comments about Feldman Chevrolet of Novi! If you have any further questions, please give us a call. We're always happy to help!

Ronald A|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

5/28/2025

Had a good experience service was done very fast and my vehicle returned for the holiday weekend.

5/29/2025

Ronald, It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

RIVERVIEW, MI

Natalie G|2017 Chevrolet Trax

Confirmed Service Customer

5/28/2025

The reminder on the windshield from previously wasn’t changed, after the oil was changed. The tires weren’t rotated, and the maintenance plan I have says that the tires will be rotated. I was notified by email on Thursday that I have 0% oil life, after my oil was changed on the Monday before.

5/29/2025

Natalie, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 513-8920 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

WESTLAND, MI

Marlene F|2025 Chevrolet Trax

Confirmed Service Customer

5/28/2025

Short and sweet. .. the guy. He was handsome. Loved talking about his dog

5/29/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

DETROIT, MI

Eric R|2025 Chevrolet Tahoe

Confirmed Service Customer

5/29/2025

Came for an oil change appointment. Once I received my car, had to ask for my car to be washed which should have been done. A tire message popped on my screen that was not there before. Im not sure why they did not just address it. And there were items left on my seat

6/3/2025

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. When you have an opportunity, please reach out to us at (248) 513-8920 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

DETROIT, MI

Kirk F|2023 Chevrolet Corvette

Confirmed Service Customer

5/30/2025

They called to pick up my 23 c8 and did not fix it not happy

6/5/2025

Kirk, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 513-8920 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

WHITMORE LAKE, MI

Mark W|2022 Chevrolet Blazer

Confirmed Service Customer

6/1/2025

They got me in quickly and fixed the problem within the time they said. I love that they was my car when they are done with the service!

6/3/2025

Mark, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Basma K|2025 Chevrolet Traverse

Confirmed Sales Customer

6/2/2025

got great service from Viola. she had everything ready by the team i got to the dealership. so in no time i had the new vehicle lease. great work!

Viollca Xhaja

6/3/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We sincerely value your business and look forward to your next visit!

Business Response

ROCHESTER HILLS, MI

Ryan K|2025 Chevrolet Trax

Confirmed Sales Customer

6/2/2025

I always have a great experience at Feldman Chevrolet of Novi, whether I'm there for sales or service. Professional, caring, and attentive staff. I would like to recognize Tom Dennis for exceptional service and going above and beyond over the years to ensure that my family is satisfied with their vehicle purchases. All of my immediate family visits Tom for our vehicle needs, and we always return because he is truly the best in the business. I would recommend Tom and the entire Feldman Chevrolet of Novi team to friends, family, and beyond.

TOM DENNIS

6/4/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PLYMOUTH, MI

Tracy C|2020 Chevrolet Blazer

Confirmed Service Customer

6/3/2025

Omari always provides excellent customer service.

6/4/2025

Tracy, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Business Response

SOUTHFIELD, MI

Wendy M|2015 Chevrolet Volt

Confirmed Service Customer

6/3/2025

Professional, friendly, efficient - always!

6/4/2025

Wendy, thank you so much for your positive comments about Feldman Chevrolet of Novi! We do hope we can be of assistance in the future. Take care!

Les D|2020 Chevrolet Traverse

Confirmed Service Customer

6/3/2025

Vehicle was serviced in a timely manner and washed. Eric in service is always professional and explains service needs to properly maintain my vehicle.

6/4/2025

Les, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTHVILLE, MI

Kevin S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/3/2025

Bill in service was great Took care of all my needs in a very short time Thank you

6/4/2025

Kevin, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Business Response

COMMERCE TOWNSHIP, MI

David J|2023 Chevrolet Corvette

Confirmed Service Customer

6/3/2025

My service advisor, Zach, is fabulous!

6/4/2025

David, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Business Response

BLOOMFLD HLS, MI

Michael M|2021 Chevrolet Blazer

Confirmed Service Customer

6/3/2025

All went well. I was shocked by the price of the filter you charged me:$80, I think this was outrageous.

6/4/2025

Michael, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager, George Hawes, at 248-348-7000

Business Response

WEST BLOOMFIELD, MI

Mark F|2015 Chevrolet Cruze

Confirmed Service Customer

6/3/2025

Reliable friendly service

6/4/2025

Mark, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Business Response

WALLED LAKE, MI

Nancy P|2026 Chevrolet Equinox

Confirmed Sales Customer

6/3/2025

Efficient

Viollca Xhaja

6/4/2025

Nancy, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Jeel D|2025 Chevrolet Trailblazer

Confirmed Service Customer

6/3/2025

It was great, smooth and timely

6/4/2025

Jeel, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ANN ARBOR, MI

Alexander R|2025 Chevrolet Trax

Confirmed Sales Customer

6/4/2025

Vivian was great. She explained everything in detail and it was a wonderful experience

Viollca Xhaja

6/5/2025

Alexander, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OAK PARK, MI

Denise L|2025 Chevrolet Equinox

Confirmed Service Customer

6/4/2025

I had to go back twice in the same day to have them set the sensor for the tires.

6/5/2025

Denise, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

W BLOOMFIELD, MI

Jill W|2022 Chevrolet Blazer

Confirmed Service Customer

6/4/2025

In and out, good job

6/5/2025

Jiff, we are glad we could help! We look forward to your next visit! Take care!

Chantelle-Rose L|2025 Chevrolet Trailblazer

Confirmed Sales Customer

6/4/2025

Very friendly

Viollca Xhaja

6/5/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GARDEN CITY, MI

Mark Nemr H|2025 Chevrolet Silverado 2500HD

Confirmed Sales Customer

6/4/2025

Always a pleasure to come in and see Jack Ringwood. Two cars in less than a year!

JACK RINGWOOD

6/5/2025

Mark, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

FARMINGTON HILLS, MI

Loren Z|2024 Chevrolet Blazer EV

Confirmed Service Customer

6/2/2025

It was goo

6/3/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTN HLS, MI

Robert H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/2/2025

Excellent service

Viollca Xhaja

6/4/2025

Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WHITMORE LAKE, MI

Barbara L|2024 Chevrolet Equinox

Confirmed Service Customer

6/2/2025

Great service.

6/4/2025

Barbara, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

W BLOOMFIELD, MI

Michael N|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

6/3/2025

The service oil change and tire rotation was perfect. I have a recall that I would like to be notified as soon as possible.

6/4/2025

Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TOWNSHIP, MI

Demetrius G|2024 Chevrolet Traverse

Confirmed Service Customer

6/4/2025

Great service

6/5/2025

Demetrius, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROSEVILLE, MI

Geraldine L|2024 Chevrolet Blazer

Confirmed Service Customer

6/4/2025

Serviceman was very kind and helpful

6/5/2025

Geraldine, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

Business Response

W BLOOMFIELD, MI

Norman A|2025 Chevrolet Trax

Confirmed Sales Customer

6/4/2025

Finalized a reasonable new car lease deal with my salesman Tim Brown, as I have done previously. Plenty of new cars to choose from and sales manager was quite flexible with selling price.

TIMOTHY BROWN

6/5/2025

Norman, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

COMMERCE TOWNSHIP, MI

Jeffry M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/4/2025

Everything was handled professionally, friendly and efficiently.

JERMIAH ALVARADO

6/5/2025

Jeffry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

GRAND BLANC, MI

Sam M|2024 Chevrolet Corvette

Confirmed Service Customer

6/9/2025

My service representative must have been too busy to return my text or calls. I did receive timely response from Matt, the service manager, which I appreciated.

6/10/2025

Thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

NORTHVILLE, MI

Brogan J|2025 Chevrolet Colorado

Confirmed Sales Customer

6/4/2025

Friendly and efficient.

Viollca Xhaja

6/5/2025

Brogan, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOWELL, MI

Curtis W|2024 Chevrolet Equinox

Confirmed Service Customer

6/4/2025

Very good

6/5/2025

Curtis, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Franco K|2019 Chevrolet Equinox

Confirmed Service Customer

6/4/2025

Fire service

6/5/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COMMERCE TWP, MI

Steven C|2025 Chevrolet Traverse

Confirmed Sales Customer

6/8/2025

Responsive, was able to send and receive data to help make purchase decision.

CHARLES WEBB

6/10/2025

Steven, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

ROCKFORD, MI

Edith T|2020 Chevrolet Trax

Confirmed Service Customer

6/8/2025

I couldn’t have asked for better service from Eric Tippett. My car taken in immediately and looked at. He additionally explained how long the service would take with what was involved to complete each work task. The expertise, knowledge skills and professionalism I greatly appreciate.

6/10/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Leighanne M|2023 GMC Canyon

Confirmed Service Customer

6/9/2025

You've added a $59.95 charge to the services that was unexpected and not part of my last oil change. I can get an oil change at a cost that is lower and not adding additional new charges.

6/14/2025

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our General Manager, George Hawes, at 248-348-7000 so we can make your experience a positive one.

Business Response

WALLED LAKE, MI

Laura R|2020 Chevrolet Trax

Confirmed Service Customer

6/9/2025

Did a great job. Always satisfied.

6/10/2025

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NORTHVILLE, MI

Steven Dale B|2025 Chevrolet Silverado EV

Confirmed Sales Customer

6/9/2025

Great customer

JERMIAH ALVARADO

6/10/2025

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

OMAHA, NE

Laura J|2024 Chevrolet Trailblazer

Confirmed Service Customer

6/9/2025

It’s good

6/14/2025

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (248) 513-8920 so we can assist you further.

Business Response

wixom, MI

William S|2025 Chevrolet Blazer

Confirmed Sales Customer

6/9/2025

The whole process was smooth and easy - from ordering to delivery we had no issues and Tom kept us updated throughout.

TOM DENNIS

6/10/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

WIXOM, MI

Danielle D|2018 Chevrolet Trax

Confirmed Service Customer

6/9/2025

Had to call several times to get a call back

6/14/2025

Danielle, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

WESTLAND, MI

Dean H|2017 Chevrolet Tahoe

Confirmed Service Customer

6/9/2025

Everything was on time

6/10/2025

Dean, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

W BLOOMFIELD, MI

James M|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

6/9/2025

Sales team was knowledgeable and their process was seamless.

Viollca Xhaja

6/11/2025

James, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We do hope we can be of assistance in the future. Take care!

Business Response

CLAWSON, MI

Alexa S|2024 Chevrolet Traverse

Confirmed Service Customer

6/9/2025

It was good

6/11/2025

Alexa, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Business Response

WIXOM, MI

Hassen H|2025 Chevrolet Trax

Confirmed Sales Customer

6/9/2025

The dealership had a problem getting my phone app for the vehicle to work properly. It's been a few days since I've had the vehicle and the app still doesn't work right. I don't blame the dealership, It's said to be a Ford problem. Regardless, The dealership staff was extremely friendly and helpful.

FRANCIS HANNA

6/11/2025

Hassen, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give a call to our General Manager, George Hawes at 248-348-7000 so we can discuss your experience further. We look forward to hearing from you.

Business Response

VAN BUREN TOWNSHIP, MI

Albert S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/11/2025

Everything was handled very smoothly

Viollca Xhaja

6/12/2025

Albert, we want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BLOOMFIELD VILLAGE, MI

Venu A|2025 Chevrolet Blazer EV

Confirmed Sales Customer

6/11/2025

Very good exp

JERMIAH ALVARADO

6/12/2025

Venu, your satisfaction is our top priority. We look forward to your next visit! Take care!

Business Response

NORTHVILLE, MI

Margaret K|2025 Chevrolet Trax

Confirmed Sales Customer

6/11/2025

The process was very easy. I knew what parameters I was looking for and my salesperson, Viola Xhaja, was able to met my expectations.

Viollca Xhaja

6/12/2025

Margaret, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Erica F|2022 Chevrolet Equinox

Confirmed Service Customer

6/11/2025

Eric in the service department was excellent and extremely knowledgeable and very helpful

6/12/2025

Erica, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Detroit, MI

Matthew D|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

6/11/2025

Dave was the best!

David McCurdy

6/12/2025

Matthew, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Margaret R|2019 Chevrolet Malibu

Confirmed Service Customer

6/11/2025

Eric is the best in the Service Department helping me with my damaged car.. McKenzie is the best getting me a rental car every time I need one.. Thanks, Marge Robison

6/12/2025

Margaret, thanks for highlighting our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

WIXOM, MI

Anthony B|2024 Chevrolet Blazer

Confirmed Service Customer

6/11/2025

Zack answered all my questions. He was personable and kind.

6/12/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

John C|2024 Chevrolet Colorado

Confirmed Service Customer

6/11/2025

Matt was great. Nice personality and good service.

6/12/2025

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTON HILLS, MI

Adam S|2022 Chevrolet Equinox

Confirmed Service Customer

6/12/2025

Absolutely fantastic service. One of the best Chevy dealerships around.

6/13/2025

Adam, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BIRCH RUN, MI

Marsha P|2023 Chevrolet Trailblazer

Confirmed Service Customer

6/12/2025

I service was great , I didn't have to wait too long. I was not happy about to changes made.

6/13/2025

Marsha, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 513-8920 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DETROIT, MI

Edward Z|2024 Chevrolet Trax

Confirmed Service Customer

6/12/2025

Service was completed as expected,but car was not washed when it was serviced. I don’t know why, maybe wash was broken, no one said.

6/17/2025

Edward, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager, George Hawes, at 248-348-7000 when you have a chance. Thank you, and we look forward to hearing from you.

Charles A|2020 GMC 2500HD Sierra

Confirmed Service Customer

6/12/2025

Johnny Street was really good with responsiveness and also set good expectations on timeliness of completion

6/13/2025

Charles, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

NEW HUDSON, MI

Verlaine C|2024 Chevrolet Trax

Confirmed Service Customer

6/12/2025

It was good customer service. I came in to get my vehicle serviced. I didn’t have to wait a long time. Omari helped me and was very polite and made sure I was good with everything.

6/13/2025

Verlaine, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DETROIT, MI

Thomas R|2019 Chevrolet Colorado

Confirmed Service Customer

6/12/2025

They’re always very polite and get things done at a timely manner

6/13/2025

Thomas, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTH LYON, MI

G-Tekt A|2024 Chevrolet Trailblazer

Confirmed Service Customer

6/12/2025

Nothing Bad, but nothing special. It is ok.

6/13/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

FARMINGTON HILLS, MI

Angel L|2025 Chevrolet Equinox

Confirmed Sales Customer

6/13/2025

I came in not really knowing what I was looking for. Corey took the time to help me out weigh my options. I didn’t feel pressured to make a decision just to make the sale. I love my car and am looking forward to coming back to work with Corey again!

Corey Papandrea

6/15/2025

Angel, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHESTERFIELD, MI

Alicia P|2025 Chevrolet Trax

Confirmed Sales Customer

6/13/2025

Everyone was pleasant and supportive making sure that I got the best deal possible

Viollca Xhaja

6/15/2025

Alicia, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JACKSON, MI

Cathleen F|2021 Chevrolet Equinox

Confirmed Service Customer

6/13/2025

I worked with Jonny Street and he was GREAT!!! He took his time when explaining all that I needed and the cost. I would definitely encourage others to go to Feldman and to ask for him.

6/15/2025

Cathleen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DETROIT, MI

Andrew L|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/13/2025

Eric was very helpful in keeping me informed on what was happening. He also took extra care the second time through seeing as I had my truck there two time within a week. They identified a big issue the second time and remediated it getting my truck back to me.

6/15/2025

Andrew, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Mariah T|2025 Chevrolet Traverse

Confirmed Sales Customer

6/13/2025

Viola was great and prompt to respond even though it took me nearly 2months to make a decision.

Viollca Xhaja

6/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Timothy M|2025 Chevrolet Blazer EV

Confirmed Sales Customer

6/14/2025

Nothing but awesome, and Ben worked to get me every available rebate possible.. Amy in finance also so went above and beyond to help me understand more about my EV purchase and charging as well.

BENJAMIN ROWAN

6/16/2025

Thanks Timothy! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MADISON HEIGHTS, MI

Mary S|2026 Chevrolet Equinox

Confirmed Sales Customer

6/14/2025

Our salesman Tim Denni was great. He found the car I wanted and the delivery was very easy.

TOM DENNIS

6/16/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

COMMERCE TWP, MI

Cecil S|2025 Chevrolet Trax

Confirmed Sales Customer

6/14/2025

My 2023 lease was about to expire in early July! After exploring my options at several Chevrolet dealerships the quotes were not where I wanted them to be! I had seen the Feldman TV ads and decided to try them. Wow, we were thankful we did! Our experience was made easy and handled very professionally. The process was made A+ through the our salesman Patrick Saco! He made our day...the staff also made you feel welcome and comfortable! Would highly recommend them!

PATRICK SACO

6/16/2025

Cecil, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROSEVILLE, MI

Kayla S|2025 Chevrolet Traverse

Confirmed Sales Customer

6/16/2025

Everyone we came into contact with was helpful and friendly!

Viollca Xhaja

6/17/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

DAVISON, MI

Brenda C|2022 Chevrolet Trax

Confirmed Service Customer

6/16/2025

Zak was very courteous and professional. Sean Davies was very helpful. Love this dealership

6/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WIXOM, MI

Jacob S|2024 Chevrolet Colorado

Confirmed Service Customer

6/16/2025

My service advisor seemed like he was very quick to get me in and out

6/17/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

FENTON, MI

Juan B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/16/2025

Really Good service

6/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WESTLAND, MI

Christopher C|2025 Chevrolet Traverse

Confirmed Sales Customer

6/16/2025

Very welcoming, organized and efficient. All team members were very knowledgeable.

Viollca Xhaja

6/17/2025

Christopher, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ONAWAY, MI

Kevin C|2024 Chevrolet Traverse Limited

Confirmed Service Customer

6/16/2025

Excellent service as usual from Feldman-Novi. My Service Advisor, William (Bill) was kind & courteous as always, explaining and keeping me updated on my tire repair process. I go nowhere else but Feldman for all of my service/auto maintenance needs. Thanks again!

6/17/2025

Kevin, thank you so much for your positive comments about Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Sierra G|2025 Chevrolet Traverse

Confirmed Sales Customer

6/16/2025

Wonderful swev

Viollca Xhaja

6/17/2025

Sierra, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

Business Response

JACKSON, MI

Andreea M|2023 GMC Acadia

Confirmed Service Customer

6/16/2025

Everything was great and fast

6/17/2025

Andreea, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

Business Response

SOUTH LYON, MI

Carol K|2025 Chevrolet Trax

Confirmed Sales Customer

6/16/2025

Showed several options and worked with us on trade in amount.

Viollca Xhaja

6/16/2025

Carol, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SOUTH LYON, MI

Samuel B|2025 Chevrolet Traverse

Confirmed Sales Customer

6/17/2025

Smooth and efficient transaction. Sales representative Jeremiah Alvarado was very good to work with, 5 stars.

JERMIAH ALVARADO

6/18/2025

Samuel, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CLARKSTON, MI

Diane B|2020 Chevrolet Trax

Confirmed Service Customer

6/17/2025

Superb

6/18/2025

Diane, your satisfaction is our top priority. We look forward to your next visit! Take care!

Marie W|2025 Chevrolet Equinox

Confirmed Service Customer

6/17/2025

Easy quick, very courteous and helpful… also got some white paint for my little scratch on door handle very happy

6/18/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

LIVONIA, MI

Lisa C|2024 Chevrolet Equinox

Confirmed Service Customer

6/17/2025

Great service

6/18/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Kaytlynn B|2026 Chevrolet Equinox

Confirmed Sales Customer

6/18/2025

Dave was very helpful and confident when it came to helping me pick out my first car. When it’s time to come back I hope there are more dealers like him!

DAVID KING

6/18/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please don't hesitate to reach out if there's anything additional we can do for you.

Devin V|2025 Chevrolet Trax

Confirmed Sales Customer

6/18/2025

The women we worked with all made a stressful experience excellent

Viollca Xhaja

6/19/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARREN, MI

John A|2023 Chevrolet Equinox

Confirmed Service Customer

6/18/2025

Great service

6/19/2025

John, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

LIVONIA, MI

Laura L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/18/2025

Easy. Quick.

6/19/2025

Laura, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

NORTHVILLE, MI

Michael T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/19/2025

This is the second time they have failed me. I took my vehicle for an oil change and was advised that I have a leak from the transmission. They did not have a loaner and told me to come back in 6 days to get it fixed. That seemed like a very long time to let a transmission leak go. I asked the service rep are you sure this could go this long? He reassured me no problem. So I went to work and at 9pm I found a very large puddle under my truck and it was actively dripping under the truck. I drove my truck and dropped it off to avoid transmission damage. I had to spend $35 on a Lyft home. The next day I received a call that it was fixed. Having no vehicle I asked if a shuttle could come get me. It was 2.5 hours before they closed. All I wanted to make it right was a rideand I got we have no one for you. So Inspent another $35 to take a Lyft to get my vehicle. I picked up my vehicle with no apology, no customer service, just here is your key and you are parked outside. I responded to a text complaining about this and I was told a manager was going to call me. That never happened rather. I will be looking for another dealership for future service. I usually don’t take the time to complain because I feel that nothing really happens, but this was awful.

6/24/2025

Michael, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

CANTON, MI

Cathline M|2025 Chevrolet Blazer

Confirmed Service Customer

6/19/2025

Was very friendly was able to get me in and out in a very good timely manner

6/20/2025

Cathline, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GARDEN CITY, MI

Mary G|2019 Chevrolet Trax

Confirmed Service Customer

6/10/2025

Omari really took care of his customers and stayed in touch with us during car was being serviced. We really appreciate Feldman of Novi, honest, and service was completed in timely manner.

6/11/2025

Mary, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

FARMINGTON, MI

Mikki C|2020 Chevrolet Blazer

Confirmed Service Customer

6/11/2025

Was taken in quickly and within 1 hour had air filter,, oil change and tires rotated! My only problem was that when I left NONE of the tires were the same pressure - 41, 39, 38 & 37 WHY??

6/11/2025

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

COMMERCE, MI

Sophie L|2024 Chevrolet Equinox

Confirmed Service Customer

6/11/2025

Quicker than expected!

6/11/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Julie L|2024 Chevrolet Equinox

Confirmed Service Customer

6/11/2025

The person that took my vehicle was profession and friendly and listened to what I had to say. The service was faster than I expected.

6/12/2025

Julie, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LIVONIA, MI

Dana G|2019 Chevrolet Equinox

Confirmed Service Customer

6/17/2025

Zak was very helpful and the servcie was completed in a timely manner.

6/18/2025

Dana, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Gerald M|2025 Chevrolet Equinox

Confirmed Service Customer

6/17/2025

came in fir oil change found out I had a recall.they took care of recall had oil change ,keeped me informed of the progress.Teck helping me was great sorry cant remember his name Great Job....

6/18/2025

Gerald, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Danielle B|2025 Chevrolet Traverse

Confirmed Sales Customer

6/18/2025

Sam was great to work with and really tried to get me what I wanted even though it couldn’t be found. He worked with me on a car that was at the lot and got me where I wanted to be, thanks!

Sinan Isho

6/19/2025

Danielle, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WIXOM, MI

Andre B|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/19/2025

From start to finish our experience at Feldman was among the best car buying experiences that we have ever had. We will come back to this team again.

Viollca Xhaja

6/20/2025

Andre, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ANN ARBOR, MI

Mary M|2017 Chevrolet Traverse

Confirmed Service Customer

6/19/2025

My experience with Feldman Chevrolet Novi is always great service. Especially with Bill McCue who made the time to schedule me with out telling me it will be a long wait to get In for an appointment.

6/20/2025

Mary, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HARRISON, MI

Denman M|2026 Chevrolet Equinox

Confirmed Sales Customer

6/19/2025

It was very good

Viollca Xhaja

6/20/2025

Denman, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOWELL, MI

Dexter S|2023 Chevrolet Tahoe

Confirmed Service Customer

6/19/2025

Unfortunately, I've come in several times for this issue. But I am still having the same problem. My cell phone calls drop from the computer interface within the vehicle overtime. I need a new system.

6/24/2025

Dexter, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (248) 513-8920 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

FARMINGTON, MI

Cody S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/19/2025

Team greeted quickly, got me in and out, and everyone was friendly. Thanks!

6/20/2025

Cody, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WEST BLOOMFIELD, MI

Michael M|2026 Chevrolet Equinox

Confirmed Sales Customer

6/19/2025

Cal was very nice and easy to work with

Khaled Dabish

6/20/2025

Michael, thank you for your kind review; we are happy to pass along your comments to Cal here at Feldman Chevrolet of Novi! We hope you have a great day!

Business Response

WALLED LAKE, MI

Terry C|2023 Chevrolet Blazer

Confirmed Service Customer

6/19/2025

Infjref

6/20/2025

Terry, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

WIXOM, MI

Deepak T|2025 Chevrolet Equinox EV

Confirmed Service Customer

6/19/2025

I am in awe with this dealer. I wish I can be a sales and leasing agent with your Novi dealer

6/20/2025

Deepak, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PLYMOUTH, MI

Toni P|2026 Chevrolet Equinox

Confirmed Sales Customer

6/20/2025

Viola and her team was very helpful from the time I stepped in the dealership to getting the keys and leaving. I appreciate their work in finding a car for me

Viollca Xhaja

6/23/2025

Toni, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

DETROIT, MI

Steve E|2021 Chevrolet Corvette

Confirmed Service Customer

6/19/2025

Eric Tippett is always an excellent service writer. He should get a promotion!

6/20/2025

Steve, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PALM BCH GDNS, FL

Nicolle J|2024 Chevrolet Equinox

Confirmed Service Customer

6/19/2025

I had. a coupon and had to reschedule my appointment because I didn’t have it on me. Causing me to go back home and come back the following day. Knowing that GM sends out coupons quite often it would seem plausible that I would have one-but rather than say something ((professional)) like “we need the coupon” or better yet, just adjust the cost manually(which is what he ended up doing) the technician looked at me in a snarky manner and said “uuuuuuum what coupon would THAT be??” “I don’t know of any coupon that went out” and then proceeded to show me on his desk how much an oil change would be. I asked for a service (wheel alignment) and was told “how do YOU know THAT’s what’s wrong with the car? ” then proceeded to tell me I needed the pay 180 for a diagnosis to be sure! Although I said “well ive been driving for 35yrs and im pretty sure this is the problem with the car and if its not-the car has 53k miles on it and it wouldn’t hurt to preventative maintenance. It also is baffling to me although I had an appointment and was timely-I still had to wait around over an hour. So, considering the fact I had to drive there-drive back home-wake up the next morning and drive back and be talked down to by a 20-something kid like I was an idiot and then wait around for over an hour and not get the service I wanted in a waiting room with no coffee-Just a bunch of toddler sized waters. The value of getting my car serviced by Feldman-Novi just wasn't worth it. From the sales team to the service team, Feldman needs to do an overhaul of what customer service is. This dealership is so lazy and unprofessional that the Corvette they have in their showroom was dirty.

6/23/2025

Nicolle, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact our General Manager, George Hawes, at 248-348-7000 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

CANTON, MI

Camryn S|2025 Chevrolet Traverse

Confirmed Sales Customer

6/19/2025

I had an amazing experince getting my new car because of JP! He truly cares and made sure I was completely happy and confident in my decision. He is the guy!!

Jean-Paul Guerrero

6/20/2025

Camryn, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

David C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/19/2025

Bill took care of me and I am very satisfied with the service I received Thank you

6/20/2025

David, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TOWNSHIP, MI

Mark P|2023 Chevrolet Colorado

Confirmed Service Customer

6/20/2025

Service was great.

6/23/2025

Mark, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CARLETON, MI

June F|2023 Chevrolet Equinox

Confirmed Service Customer

6/20/2025

Good experience. In and out in no time. Very friendly helpful staff.

6/23/2025

June, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LIVONIA, MI

Janice S|2025 Chevrolet Trax

Confirmed Sales Customer

6/20/2025

The salesperson was very friendly and helpful.

David McCurdy

6/23/2025

Janice, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON HILLS, MI

Steven D|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/20/2025

Excellent service.

Viollca Xhaja

6/23/2025

Steven, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SOUTH LYON, MI

Christopher F|2020 Chevrolet Tahoe

Confirmed Service Customer

6/21/2025

My advisor Eric is great.

6/23/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

ORCHARD LAKE, MI

Ruth P|2021 Chevrolet Traverse

Confirmed Service Customer

6/21/2025

Friendly, professional, and completed in a timely manner

6/23/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

REDFORD TWP, MI

Karen L|2026 Chevrolet Equinox

Confirmed Sales Customer

6/21/2025

Great staff. Friendly, knowledgeable, efficient

BEN BUTSKI

6/23/2025

Karen, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

FARMINGTON HILLS, MI

Barbara C|2025 Chevrolet Trax

Confirmed Service Customer

6/21/2025

Excellent check in

6/21/2025

Barbara, thank you so much for your positive comments about Feldman Chevrolet of Novi! We hope to see you soon!

Cassandra E|2019 Chevrolet Equinox

Confirmed Service Customer

6/21/2025

Everything was taken care of in a timely manner

6/23/2025

Cassandra, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Sandy H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/22/2025

Excellent experience, highly recommended dealing with Francis Hanna, we have been dealing with him for over 5 years and every time we receive a great, respectful, and excellent service.

FRANCIS HANNA

6/23/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Anush-Kumar M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/22/2025

Great service as always. My Sales Rep - Viola has been Incredible. She assisted me with 2 cars within a year. Provided excellent service and leasing experience. Also, This is my 6th car that I am Buying/ Leasing with Feldman Novi. It says how much i like Feldman when it comes to Buying/ Leasing a Chevy and never regretted my decision to get a car from here. Best customer experience everytime!

Viollca Xhaja

6/23/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

Sarmad M|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/23/2025

Best customer service friendly staff this is my second truck buying it from them

FRANCIS HANNA

6/24/2025

Sarmad, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We do hope we can be of assistance in the future. Take care!

Business Response

WIXOM, MI

Yousef C|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/23/2025

Sinan was excellent. Communication was spot on and A+ service.

Sinan Isho

6/24/2025

Yousef, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Business Response

DEARBORN, MI

Anita S|2025 Chevrolet Blazer

Confirmed Sales Customer

6/23/2025

Professional and friendly

PATRICK SACO

6/24/2025

Anita, we're glad to hear you found our staff was so professional and helpful! We do hope we can be of assistance in the future. Take care!

Seong C|2024 Chevrolet Malibu

Confirmed Service Customer

6/23/2025

Highly recommend.

6/24/2025

Seong, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

Tyler S|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/23/2025

Issue I brought it in for has not been fixed going to get it back in and hope it gets fixed ac issue

6/28/2025

Tyler, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager, George Hawes, at 248-348-7000 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

WIXOM, MI

Lyle L|2025 Chevrolet Traverse

Confirmed Sales Customer

6/23/2025

My Salesman Tim Brown was fantastic! As was George Hawes. Very smooth, quick process, and very professional. I highly recommend them as well as this dealership!

TIMOTHY BROWN

6/24/2025

Lyle, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Rose V|2025 Chevrolet Trax

Confirmed Sales Customer

6/23/2025

Ben was awesome and went above and beyond for me.

BEN BUTSKI

6/24/2025

Rose, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MILFORD, MI

Caitlin M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/23/2025

We were at the door and worked with an incredibly friendly and kind person, Dave. We were given great options and bought a car.

David McCurdy

6/24/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LIVONIA, MI

Rowmell C|2025 Chevrolet Trax

Confirmed Sales Customer

6/23/2025

Clean, fun and friendly staff from top to bottom

FRANCIS HANNA

6/24/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WIXOM, MI

Aleisha M|2023 Chevrolet Traverse

Confirmed Service Customer

6/20/2025

Friendly service

6/23/2025

Aleisha, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Lindsey T|2025 Chevrolet Traverse

Confirmed Sales Customer

6/20/2025

Very friendly and helpful with making a final decision.

David McCurdy

6/23/2025

Lindsey, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

STOCKBRIDGE, MI

Robert W|2022 Chevrolet Equinox

Confirmed Service Customer

6/22/2025

Omari was very courteous and helpful. He was able to look into multiple issues and kept me updated on the repairs.

6/23/2025

Robert, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

KALAMAZOO, MI

Chris Z|2015 Chevrolet Suburban

Confirmed Service Customer

6/23/2025

Always depend on these Feldman workers to determine truck issues and repair our vehicle for us. As our vehicle ages, and we age we have confidence that the truck we are driving has been well taken care of by these Feldman workers. Thank you for taking care of us and our truck.

6/24/2025

Thanks Chris! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Daniel O|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/23/2025

It was a great experience, I will definitely come back and give a referral to anybody that wants to buy a vehicle.

Sinan Isho

6/25/2025

Daniel, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

JACKSON, MI

Debra S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/25/2025

As always I had a very good experience. I came in for an oil change and tire rotation and, Matthew in the service department was very helpful and friendly. Thank you Matt!

6/25/2025

Debra, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We look forward to your next visit! Take care!

Business Response

LIVONIA, MI

Quar-Neka M|2025 Chevrolet Trax

Confirmed Sales Customer

6/25/2025

David was amazing from start to finish outstanding customer service

DAVID KING

6/25/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARREN, MI

Brittney H|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/25/2025

i had an amazing experience, corey was honestly one of the best salesperson that i have ever had!!! i would recommend him anyone and everyone & would recommend the dealership as

6/25/2025

Brittney, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Business Response

LIVONIA, MI

Scot I|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/23/2025

Hunter and Zak got me in and taken care of in a very timely manor.

6/25/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

HOWELL, MI

Lance H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/24/2025

I was greeted right away. Service was fast and prompt. Staff was extremely kind and helpful.

6/25/2025

Lance, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

KEEGO HARBOR, MI

Megan S|2015 Chevrolet Impala

Confirmed Service Customer

6/24/2025

My service tech was awesome!!

6/25/2025

Megan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FLINT, MI

Mushtak A|2020 Chevrolet Equinox

Confirmed Service Customer

6/24/2025

Nice service as usual.

6/25/2025

Mushtak, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Thomas G|2018 Chevrolet Colorado

Confirmed Service Customer

6/25/2025

Very disappointing my husband took his truck which we purchased from Feldman Novi for an oil change the advisor told him to pick one of the choices off the chart they had on the desk the oil change was $139 my husband did not need a tire rotation because we purchased them from Costco! I told they hit that he was just in here earlier this year and he paid $79.95, he said well things go up and I said”That Much” I told him I just received something in the mail for $79.95. Basically he ignored me in the end we paid $142 and we will get our oil change from a family owned business down the street. What a rip off, they added some kind of fuel injector cleaning but we didn’t even need that!

6/30/2025

Thomas, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Rod S|2024 Chevrolet Colorado

Confirmed Service Customer

6/25/2025

Fast service and friendly staff

6/26/2025

We're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!

Business Response

TAYLOR, MI

Latoya A|2023 Chevrolet Trailblazer

Confirmed Service Customer

6/25/2025

Great service from start to finish!

6/26/2025

Latoya, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LIVONIA, MI

Cynthia H|2024 Chevrolet Equinox

Confirmed Service Customer

6/25/2025

Was without a car four and a half days while à switch was replaced. Also had a tire with a slow leak, so asked to have that looked at. When I got home, noticed the tire was still low.

6/30/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Brandon B|2023 Chevrolet Equinox

Confirmed Service Customer

6/26/2025

It was great Jon was awesome he makes me ok with going to a dealership instead of doing my own

6/27/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We hope you have a great day!

Business Response

White lake, MI

Rodney B|2016 Chevrolet Impala

Confirmed Service Customer

6/26/2025

Dealership did its job but apparently data signals from GM were intermittent which delayed the programming of the replacement tire pressure indicator sensor causing what would have been a 75-minute job (oil change included) into a two-hour job. Service agent was attentive and informative.

6/27/2025

Rodney, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (248) 513-8920 to discuss your concerns, as your satisfaction is of utmost importance to us.

Robert W|2024 Chevrolet Trax

Confirmed Service Customer

6/26/2025

👍🏾

6/27/2025

Robert, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

DETROIT, MI

Gregory C|2016 Chevrolet Traverse

Confirmed Service Customer

6/26/2025

Fast, friendly and reasonably priced.

6/27/2025

Gregory, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COMMERCE TWP, MI

John C|2025 Chevrolet Colorado

Confirmed Sales Customer

6/26/2025

Great deal on Colorado

PATRICK SACO

6/27/2025

John, thank you so much for your positive comments about Feldman Chevrolet of Novi! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Debra W|2025 Chevrolet Trax

Confirmed Sales Customer

6/26/2025

Great dealership. Willing to work with you.

Viollca Xhaja

6/27/2025

Debra, thank you so much for your positive comments about Feldman Chevrolet of Novi! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TAYLOR, MI

Mark C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/26/2025

Fast!!! In and out

6/27/2025

Mark, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Melody L|2025 Chevrolet Trax

Confirmed Service Customer

6/26/2025

I rec'd great service from Johnathon & staff.

6/29/2025

Melody, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Jefferey N|2023 Chevrolet Camaro

Confirmed Service Customer

6/27/2025

My service advisor Bill is always great!

6/29/2025

Jefferey, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Hong C|2017 Chevrolet Malibu

Confirmed Service Customer

6/27/2025

Recently we took our chevy malibu to Feldman Chevrolet of Novi for a radio repair. Omari at the service desk was friendly and helpful. He arranged the service for us. Although the labor cost is over double and half of the parts cost we got the service done within 3 days.

6/30/2025

Hong, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Rebecca B|2026 Chevrolet Equinox

Confirmed Service Customer

6/27/2025

Viola & Chris made my experience less stressful by keeping me in the loop with updates on my vehicle. Both went out of their way! Much appreciated, thank you for everything

6/29/2025

Rebecca, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TOLEDO, OH

Loretta Y|2025 Chevrolet Trailblazer

Confirmed Service Customer

6/27/2025

I wish all the Service People I encounter were as nice, efficient, courteous and any moredescriptive adjectives you can think toadd as Jake. He was most helpful on my first visit to explain what the part was so I could understand. Great smile as well. Thanks a lot Jake.

6/29/2025

Loretta, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Melissa S|2024 Chevrolet Traverse

Confirmed Service Customer

6/27/2025

Overall, good experience.

6/29/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

W BLOOMFIELD, MI

Mark J|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/27/2025

It was great good service and all

Viollca Xhaja

6/29/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

MILFORD, MI

Tome N|2025 Chevrolet Trax

Confirmed Service Customer

6/27/2025

Excellent service

6/30/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

David N|2025 Chevrolet Trax

Confirmed Sales Customer

6/27/2025

Extremely friendly and professional experience. I very satisfied with my purchase and will recommend Feldman Auto to others.

Viollca Xhaja

6/30/2025

David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

Business Response

NORTHVILLE, MI

Robert B|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/28/2025

The sales person was polite, personable and knowledgeable, as were the support personnel. The transaction was totally transparent as to the financial and business facts. The experience was all that could be expected.

Viollca Xhaja

6/30/2025

Robert, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON, MI

Gary S|2014 Chevrolet Equinox

Confirmed Service Customer

6/28/2025

Matt Sobczak and everyone involved did an excellent job.

6/30/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Thank you, and have a fantastic day!

Josh H|2018 Chevrolet Traverse

Confirmed Service Customer

6/29/2025

Transmission went on a used car I purchased from them 4 months ago. The quote to replace the transmission was the highest out of three. I bought the car from you.

7/3/2025

Josh, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

FARMINGTON HILLS, MI

Ignacio G|2025 Chevrolet Blazer EV

Confirmed Sales Customer

6/29/2025

Jp was the sales man and was absolutely Amazing!!! getting me the car i wanted. He went above and beyond expectations.

Jean-Paul Guerrero

6/30/2025

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

Business Response

CANTON, MI

Alvin C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/30/2025

Very good experience.

7/1/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

FARMINGTON HILLS, MI

Donald C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/30/2025

Always the best

7/1/2025

Donald, thank you for choosing Feldman Chevrolet of Novi as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

WATERFORD, MI

William B|2025 Chevrolet Trax

Confirmed Sales Customer

6/30/2025

Salesman Cal is a credit to the Feldman origination, overall excellent dealer.

Khaled Dabish

7/1/2025

William, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

LIVONIA, MI

Madison B|2025 Chevrolet Trax

Confirmed Sales Customer

6/30/2025

I worked with Dave McCurdy to get my 2025 Trax 1RS. He was so incredibly helpful and a pleasure to work with. He answered all of my many questions and helped me get a good car in my price range. I would recommend him to anyone looking to get a car at Feldman Chevorlet. Thank you so much again Dave!

David McCurdy

7/1/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Thomas F|2021 Chevrolet Trailblazer

Confirmed Service Customer

6/30/2025

Very helpful with solving our issue

7/1/2025

Thomas, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

COMMERCE TOWNSHIP, MI

Norman Q|2024 Chevrolet Equinox

Confirmed Service Customer

6/25/2025

Great service advisor

6/25/2025

Norman, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST BLOOMFIELD, MI

Samer Y|2021 Chevrolet Tahoe

Confirmed Service Customer

6/25/2025

Good service and good stuff

6/26/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

LIVONIA, MI

Albert D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/25/2025

Software recall.

6/26/2025

Albert, thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

WIXOM, MI

Douglas G|2025 Chevrolet Blazer

Confirmed Service Customer

6/25/2025

Everything was terrific. My car was done early and I got a ride to work in the shuttle. Bob is one of their excellent drivers

6/26/2025

Douglas, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

FOWLERVILLE, MI

Max W|2025 Chevrolet Trax

Confirmed Sales Customer

6/30/2025

Awesome. They answered all my questions and concerns

Viollca Xhaja

7/1/2025

Max, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Michael E|2025 Chevrolet Traverse

Confirmed Sales Customer

6/30/2025

I’m a return customer, I just brought my wife in not too long ago and she also bought a car. Great atmosphere, please with the support people as well.

Viollca Xhaja

7/1/2025

Michael, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WESTLAND, MI

James M|2022 Chevrolet Colorado

Confirmed Service Customer

6/30/2025

Very nice and answered questions

7/1/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COMMERCE TOWNSHIP, MI

Mark M|2026 Chevrolet Equinox

Confirmed Sales Customer

6/30/2025

Everything went fantastic can't even express how grateful I am, how above and beyond they went for me.

Viollca Xhaja

7/1/2025

Mark, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WESTLAND, MI

Jerome W|2025 Chevrolet Traverse

Confirmed Sales Customer

6/30/2025

Everyone in the showroom was very nice and helpful and pleasant

Viollca Xhaja

7/1/2025

Jerome, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PONTIAC, MI

Cathy Q|2024 Chevrolet Equinox

Confirmed Service Customer

7/1/2025

Service was quick and accurate; waiting area is clean and comfortable with nice amenities. All personnel were friendly and helpful.

7/2/2025

Cathy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Kathleen S|2024 Buick Envision

Confirmed Service Customer

7/1/2025

Matt (service manager) always comes to see what I need. Zach (technician) always treats me like family. He answers every question treats me like family. I was there for oil change he asked me how I liked my new car I said love it but nobody can set my phone to blue tooth. Zach said let me try and now it works. Your dealership needs to keep this service dept just the way they are bc they are all perfection I tell everyone I know how great they are👏🏻👏🏻👏🏻👏🏻👏🏻 thank you thank you thank you

7/3/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LIVONIA, MI

Jerome L|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/2/2025

Viola and her team did a phenomenal job is helping me get into my first GM vehicle and first new truck! The process was smooth and they have continued to help me with any questions or concerns that i've had even after the deal was done!

Viollca Xhaja

7/4/2025

Jerome, thank you for your kind review; we are happy to pass along your comments to Viola and the team here at Feldman Chevrolet of Novi! We look forward to your next visit! Take care!

Business Response

BERKLEY, MI

Kathryn V|2024 Chevrolet Traverse

Confirmed Service Customer

7/2/2025

I brought my car in for a repeated issue (third time). The first two time I was told that I simply needed to put gas in my tank, despite having fuel in it each time. The second time I was told that it was a small software update that would not be an issue again. The third time I was told it was a Chevy wide issue with the model of car and it would take a couple of days. Each day we were told “they’ll hopefully get it it tomorrow” and the car ended up being in service for over a week.

7/8/2025

Kathryn, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please reach out to our General Manager, George Hawes, at 248-348-7000 at your earliest convenience so we may further assist you in working towards a resolution.

Business Response

CANTON, MI

Dion J|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

7/2/2025

Excellent customer care and support

7/4/2025

Dion, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DETROIT, MI

Michelle N|2025 Chevrolet Trailblazer

Confirmed Sales Customer

7/2/2025

Very personable & easy to do business with

Viollca Xhaja

7/4/2025

Michelle, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CANTON, MI

Shelby H|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

7/1/2025

This was a great experience overall. Patrick was very courteous and professional! Will definitely refer family and friends to your dealer and will be back:)

PATRICK SACO

7/3/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MARSHALL, MI

Sharon H|2025 Chevrolet Equinox

Confirmed Service Customer

7/1/2025

I always have a great experience with Feldman Service Center. I am greeted professionally by Omari and my car is serviced expeditiously. All of the service team members are professional, courteous and knowledgeable.

7/3/2025

Sharon, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi - Service. Please don't hesitate to reach out if there's anything additional we can do for you.

Jerimiah A|2025 Chevrolet Trax

Confirmed Service Customer

7/1/2025

Clean environment and friendly staff.

7/3/2025

Jerimiah, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CLYDE, MI

Flamur X|2023 Chevrolet Corvette Z06

Confirmed Service Customer

7/1/2025

Very good job!

7/4/2025

Flamur, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

COMMERCE TOWNSHIP, MI

Ayda C|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/1/2025

Everything went smoothly and my sales rep very friendly. The waiting time not bad

7/4/2025

Ayda, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTON HILLS, MI

Sherry L|2020 Chevrolet Traverse

Confirmed Service Customer

7/2/2025

oil change

7/5/2025

Sherry, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTON HILLS, MI

Kathleen V|2025 Chevrolet Trax

Confirmed Sales Customer

7/2/2025

Viola was helpful as always

Viollca Xhaja

7/5/2025

Kathleen, thank you so much for your positive comments about Feldman Chevrolet of Novi! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST BLOOMFIELD, MI

Dennis F|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/2/2025

Did everything right. Very happy. Thank you.

Viollca Xhaja

7/5/2025

We are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST BLOOMFIELD, MI

Steven B|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

7/2/2025

It was fast and easy

JERMIAH ALVARADO

7/5/2025

Steven, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SUPERIOR, WI

Jennifer J|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/2/2025

Sinan Isho was great to work with! Quick response! And has helped with all of our needs!

Sinan Isho

7/4/2025

Jennifer, thanks for highlighting Sinan who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW BALTIMORE, MI

Amy L|2023 Chevrolet Equinox

Confirmed Service Customer

7/3/2025

In and out in the time promised despite us being late (totally our fault)

7/6/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Joseph H|2024 Chevrolet Blazer EV

Confirmed Service Customer

7/3/2025

Very professional and quick

7/6/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GARDEN CITY, MI

Brian G|2023 Chevrolet Malibu

Confirmed Service Customer

7/3/2025

Omari was great, professional, communicated well, and a pleasure to work with.

7/6/2025

Brian, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

CANTON, MI

Chris P|2023 GMC Sierra 1500

Confirmed Service Customer

7/3/2025

Fast and friendly. Very clean facility

7/6/2025

Chris, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

John S|2024 Chevrolet Blazer EV

Confirmed Service Customer

7/3/2025

Easy appointment selection and great communication.

7/6/2025

John, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

COMMERCE TOWNSHIP, MI

Thomas G|2024 Chevrolet Blazer

Confirmed Service Customer

7/5/2025

As expected

7/7/2025

Thomas, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Timothy S|2025 Chevrolet Trax

Confirmed Sales Customer

7/5/2025

It was awsome told them what we wanted and 21/2 hours later walked out with our new car

FRANCIS HANNA

7/7/2025

Timothy, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

WALLED LAKE, MI

Korana S|2024 Chevrolet Blazer

Confirmed Service Customer

7/6/2025

fast and good service

7/7/2025

Korana, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON, MI

Frank P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/2/2025

Busy but great service

Viollca Xhaja

7/5/2025

Frank, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FERNDALE, MI

Brittani G|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/4/2025

The team is awesome!!

Viollca Xhaja

7/6/2025

Brittani, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

WIXOM, MI

Larry W|2020 Chevrolet Corvette

Confirmed Service Customer

7/4/2025

Just in for an oil change for my C8. Service was completed quickly. I was there less than 45 mins.

7/6/2025

Larry, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Ron S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/4/2025

Quick and efficient

7/7/2025

Ron, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Kip S|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/4/2025

Feldman Chevrolet of Novi was excellent and extremely professional. They made the purchasing process exceedingly simple.

Viollca Xhaja

7/7/2025

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITEHOUSE, OH

Brent B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/4/2025

Eric was great to work with. Very knowledgeable and helpful.

7/7/2025

Brent, we're glad to hear you found our staff so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTN HLS, MI

David S|2026 Chevrolet Equinox

Confirmed Sales Customer

7/5/2025

Thank you!

Khaled Dabish

7/7/2025

David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CLYDE, MI

Louisa T|2025 Chevrolet Trax

Confirmed Sales Customer

7/7/2025

From the moment I walked in - greeted by the General Manager, George Hawes. Put Viola Xhaja and her team to work with me and what I was looking for to lease a vehicle. Superb customer service!

Viollca Xhaja

7/9/2025

Louisa, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PLYMOUTH, MI

Tara I|2014 Chevrolet Malibu

Confirmed Service Customer

7/7/2025

Bill is great to work with.

7/9/2025

Tara, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Matthew S|2019 Chevrolet Equinox

Confirmed Service Customer

7/7/2025

it started off rough but Eric made things right by listening to my concerns and addressing each one until my needs were met; truly gave the vip treatment which I appreciated!

7/8/2025

Matthew, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COMMERCE TOWNSHIP, MI

Candice W|2021 Chevrolet Blazer

Confirmed Service Customer

7/7/2025

The service dept was a bit backed up when I dropped off my car, but my expectations were set from the beginning and my car was ready when I was told it would be. Thanks!

7/8/2025

Candice, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FARMINGTON HILLS, MI

Michael R|2014 Chevrolet Corvette

Confirmed Service Customer

7/9/2025

Service was on time. The representative was polite and accommodating. Everything was done correctly.

7/10/2025

Michael, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Carol K|2024 Chevrolet Equinox

Confirmed Service Customer

7/9/2025

I continue to lease cars from Feldman Novi because of the service department. They are always polite, helpful and efficient. My only suggestion (and it won't keep me from returning) is to bring back the car wash. I always enjoyed leaving with a clean car exterior.

7/10/2025

We appreciate you taking the time to leave us this feedback and let us know how we can improve. We hope you will consider us again in the future. Take care.

Business Response

FARMINGTON, MI

Susan C|2025 Chevrolet Trailblazer

Confirmed Sales Customer

7/10/2025

The reps were friendly knowledgeable and willing to help. They made my car purchase easy

Viollca Xhaja

7/13/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

NORTHVILLE, MI

Wayne T|2024 Chevrolet Equinox

Confirmed Service Customer

7/10/2025

I am disappointed that the oil change package that I purchased with a 3 year lease expires in 2 years. I will not be able to use the last oil change that I paid for.

7/13/2025

Wayne, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (248) 513-8920.

Business Response

NORTHVILLE, MI

Mokhles A|2025 Chevrolet Traverse

Confirmed Sales Customer

7/10/2025

Very good people

Viollca Xhaja

7/13/2025

Mokhles, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

Cindy W|2017 Chevrolet Trax

Confirmed Service Customer

7/10/2025

Great communication and a friendly and helpful staff!

7/13/2025

We're glad to hear you found our staff to be so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

David K|2024 Chevrolet Trailblazer

Confirmed Service Customer

7/10/2025

Total incompetence. There should be no way it takes over 30 days to find a fan blower motor. When I asked when I could expect the part in I was told by Johnny”it could be today or a year from now” if I answered my customers questions like that I would be fired on the spot. If you would like to discuss further please call me at 734-770-5036. Dave Kennedy

FARMINGTN HLS, MI

Meena R|2023 Chevrolet Traverse

Confirmed Service Customer

7/10/2025

Very knowledgeable, takes time to help you understand what specific services like fuel induction is for and why it's needed. It made sense. The service manager was very nice! I really love getting my car serviced here.

7/13/2025

Meena, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TWP, MI

Leonard M|2025 Chevrolet Blazer EV

Confirmed Sales Customer

7/10/2025

Quick and easy!

Viollca Xhaja

7/13/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Vernon C|2018 Chevrolet Malibu

Confirmed Service Customer

7/10/2025

The service I received was excellent. I was surprised that the lower "oil pan" had to be replaced at a cost of $597. I was told it was leaking oil, but there has not been any oil on my garage floor.

7/13/2025

Thank you for taking the time to leave us your honest feedback. If you'd be willing to provide more feedback, please reach out to our General Manager, George Hawes, at 248-348-7000 so we can assist you further.

Business Response

FARMINGTON HILLS, MI

Sheri F|2013 Chevrolet Impala

Confirmed Service Customer

7/10/2025

Quality service, efficient and timely. I know I can trust my service man to show me what is needed and the best way to care for my car efficiently.

7/13/2025

Sheri, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Danny D|2025 Chevrolet Trax

Confirmed Service Customer

7/10/2025

Staff was friendly and helpful.

7/13/2025

Danny, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WIXOM, MI

Alan P|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/10/2025

Was good

7/13/2025

Alan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MILFORD, MI

Sharon S|2025 Chevrolet Blazer

Confirmed Service Customer

7/10/2025

The service was an oil change and tire rotation. My disappointment was that my car was not washed afterwards.

7/13/2025

Sharon, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (248) 513-8920.

Business Response

FARMINGTON HILLS, MI

Mary M|2026 Chevrolet Equinox

Confirmed Sales Customer

7/11/2025

My experience was very good. Viola and her assistant,Drew, were efficient, thorough and listened to my needs and concerns.

Viollca Xhaja

7/14/2025

Mary, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST BLOOMFIELD, MI

Stanford S|2026 Chevrolet Equinox

Confirmed Sales Customer

7/11/2025

Actually this was an enjoyable experience. Kudos to Jeremiah. He is an asset to your dealership.

JERMIAH ALVARADO

7/14/2025

Stanford, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FARMINGTON HILLS, MI

Leah D|2024 Chevrolet Trax

Confirmed Service Customer

7/11/2025

Great service

7/14/2025

Leah, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Steve K|2024 Chevrolet Corvette E-Ray

Confirmed Service Customer

7/11/2025

Great service!

7/14/2025

Steve, we are very happy to have provided you with such a positive experience! Thank you for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

NAPLES, FL

Adrian C|2022 Chevrolet Malibu

Confirmed Service Customer

7/11/2025

It was very professional and they treated my vehicle, like one of there own,

7/14/2025

Adrian, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DETROIT, MI

Milissa B|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/11/2025

Patrick is wonderful. Would not see anyone else! I love my new Equinox EV lease.

PATRICK SACO

7/14/2025

Milissa, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Michael K|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

7/11/2025

My salesperson Viola was phenomenal. She showed a great deal of care. No place like it.

Viollca Xhaja

7/14/2025

Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

ROYAL OAK, MI

Evonne S|2025 Chevrolet Blazer

Confirmed Service Customer

7/11/2025

I FOUND A SCREW IN MY TIRE AND CALLED NOVI FELDMAN THEY HAD ME BRING MY BLAZER IN RIGHT AWAY(as I work down the street from that location). BROUGHT IN MY BLAZER THE CHECK IN PROCESS WAS A BREEZE WITH ERIC. I LEFT AND NO SOONER GOT BACK TO WORK AND MY CAR WAS READY, TOOK APPROX 1/2 HOUR WHICH WAS AWESOME FOR ME AS I KNOW HOW BUSY THEY CAN GET. APPRECIATE THE PROMPT SERVICE A++

7/14/2025

Evonne, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

FERNDALE, MI

Linda Y|2026 Chevrolet Equinox

Confirmed Sales Customer

7/7/2025

Corey made it easy and fun to get the vehicle I wanted. I appreciate everyone who helped us!

Corey Papandrea

7/8/2025

Linda, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

SOUTH LYON, MI

Adam B|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

7/7/2025

Very smooth and fast. Tim Brown was awesome and found my dream truck and worked with me through very good communication and provided me with what I needed in a timely manner. I highly recommend this dealership and especially Tim!

TIMOTHY BROWN

7/8/2025

Adam, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

CLARKSTON, MI

Christopher M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/9/2025

Worked with us to get the exact

Viollca Xhaja

7/10/2025

Christopher, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SALINE, MI

Kenneth C|2016 Chevrolet Tahoe

Confirmed Service Customer

7/9/2025

As always, Feldman did a great job servicing my Tahoe.

7/10/2025

Kenneth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sami V|2025 Chevrolet Trax

Confirmed Sales Customer

7/9/2025

Sinan Isho did an amazing job with my experience at Feldmans. He made the entire process very easy and stress free.

Sinan Isho

7/10/2025

Sami, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

Lisa L|2026 Chevrolet Equinox

Confirmed Sales Customer

7/9/2025

Great sales person very knowledgeable

Khaled Dabish

7/10/2025

Lisa, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Marilyn C|2024 Chevrolet Blazer

Confirmed Service Customer

7/9/2025

I came in to the service dept hoping to have an oil change and tire rotation done, without an appointment. Also right before the July 4th weekend. Eric, my service rep, made it happen. I’ve always had good service at Feldman Chevrolet. Thank you Eric, and to the mechanic who got it done.

7/11/2025

Marilyn, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHESTERFIELD, MI

James M|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/9/2025

Salesman was amazing. I own my own company and intend to buy multiple trucks from you guys. Sales guy made my purchase

DAVID KING

7/11/2025

James, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CALEDONIA, MI

Ryan G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/12/2025

Best fast friendly service received ever

FRANCIS HANNA

7/14/2025

Ryan, we're so happy we were able to help you out! We look forward to your next visit! Take care!

Business Response

ROSEVILLE, MI

Kawanda I|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/14/2025

Tim Brown of Feldman Chevrolet Novi is the best he makes me feel like family he's so nice polite and courteous great at his job this is my second time in the past 4 yearsdealing with him he's amazing I love you guys

TIMOTHY BROWN

7/15/2025

Kawanda, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

DETROIT, MI

Mark H|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

7/14/2025

Very helpful, informative and looking out for my needs

FRANCIS HANNA

7/15/2025

Mark, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!

Business Response

WEST BLOOMFIELD, MI

Alyssa D|2026 Chevrolet Equinox

Confirmed Sales Customer

7/14/2025

Viola and her assistant were amazing! They were so helpful and patient.

Viollca Xhaja

7/15/2025

Alyssa, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WESTLAND, MI

Dianne H|2025 Chevrolet Trax

Confirmed Sales Customer

7/14/2025

Cal was very personable and respectful of my budget. I appreciated that.

Khaled Dabish

7/16/2025

Dianne, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTHVILLE, MI

Michael G|2012 GMC 1500 Yukon XL

Confirmed Service Customer

7/15/2025

Very friendly and helpful. Repairs made in a timely manner.

7/16/2025

Michael, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTN HLS, MI

Syamprasad T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/15/2025

Had great experience working with Feldman sales team

Viollca Xhaja

7/16/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST BLOOMFIELD, MI

Jeffrey O|2024 Chevrolet Blazer EV

Confirmed Service Customer

7/15/2025

Great

7/16/2025

Jeffrey, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Ryan F|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/16/2025

Sam made the buying experience very easy and stress free

Sinan Isho

7/17/2025

Ryan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

COMMERCE TWP, MI

James Z|2021 Chevrolet Colorado

Confirmed Service Customer

7/16/2025

I came there on my lunch hour. It took 1 hour and 15 minutes to change the Oil. I know you also rotate tires and do a multi-point inspection but if I went to any of the dozens of Oil Change places around it would have taken less than half an hour. This is your competition. You need to invest in specialized equipment so you can get the job done quickly like your competition does. What do you expect people to do, take time off of work or come in on a Saturday just to get an Oil Change?

7/21/2025

James, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 513-8920 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

COMMERCE TWP, MI

Richard C|2021 Chevrolet Blazer

Confirmed Service Customer

7/16/2025

The wait was a bit lengthy for the kinda service I was having done but everything went smoothly except for the fact that my wheel locks were not placed properly back in my glove box.

7/17/2025

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to our General Manager, George Hawes, at 248-348-7000 so we may identify ways to improve your experience.

Business Response

LINCOLN PARK, MI

Tyanna A|2021 Chevrolet Blazer

Confirmed Service Customer

7/16/2025

Always professional and great service

7/17/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DETROIT, MI

Sandeep P|2025 Chevrolet Blazer EV

Confirmed Sales Customer

7/16/2025

Very good Experience

Viollca Xhaja

7/17/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LIVONIA, MI

Raymond S|2018 Chevrolet Colorado

Confirmed Service Customer

7/16/2025

Everything was good

7/17/2025

Raymond, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COMMERCE TWP, MI

Allen H|2022 Chevrolet Equinox

Confirmed Service Customer

7/16/2025

Very efficient...

7/17/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ROYAL OAK, MI

Ronald S|2024 Chevrolet Equinox

Confirmed Service Customer

7/16/2025

Easy to book appointment. Fast service. Reasonable price with coupon.

7/17/2025

Ronald, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

Business Response

COMMERCE TOWNSHIP, MI

Suzanne M|2024 Chevrolet Blazer

Confirmed Service Customer

7/18/2025

Friendly and efficient

7/21/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Elias I|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/16/2025

Fast and professional

7/17/2025

Elias, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON, MI

Pablo D|2024 Chevrolet Equinox

Confirmed Service Customer

7/16/2025

Quick reception, and took only one hour to complete the service, thanks Zak for the excellent service!

7/17/2025

Pablo, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

PLYMOUTH, MI

Ryan S|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

7/16/2025

Wasn't expecting to buy a car but it made sense. All within 8 hr work day.

Viollca Xhaja

7/17/2025

Ryan, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TOWNSHIP, MI

Rhonda T|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

7/16/2025

We had last minute out of town trips and more this wk...forgot we had low oil...whoops...called up Bill @ Feldman Novi...said bring in right away which we did...now THAT'S customer service 😃

7/17/2025

Rhonda, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

Business Response

FARMINGTON HILLS, MI

Patricia H|2025 Chevrolet Trax

Confirmed Sales Customer

7/17/2025

I was impress and pleased. 1. The environment was calming. 2 The decorum was refreshing. 3 I was treated excellent and my purchase process was quick. 4 I was not rushed into anything. Thank U for a great experience.

Viollca Xhaja

7/18/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

REDFORD, MI

Sampath D|2025 Chevrolet Blazer EV

Confirmed Sales Customer

7/17/2025

It was very smooth and Viollca took care of everything before I reached dealership. Awesome job !

Viollca Xhaja

7/18/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OKEMOS, MI

Gary P|2025 Chevrolet Trax

Confirmed Service Customer

7/17/2025

I Brought my new trax LT in for service (warranty service) they explained to me how long this would take anyway from one to three days. It took only one day. They gave me a shuttle ride home. Really nice team. They even washed my trax.

7/20/2025

Gary, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

W BLOOMFIELD, MI

Michael S|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

7/18/2025

all was good , timely , friendly , all future service options explained

7/21/2025

Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

LIVONIA, MI

Sarah S|2023 Chevrolet Traverse

Confirmed Service Customer

7/18/2025

They took good care of our Traverse and me. Thank you Zak and Bill!

7/21/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! Thank you, and have a fantastic day!

Business Response

NORTHVILLE, MI

Marcia P|2023 Chevrolet Equinox

Confirmed Service Customer

7/18/2025

Quick service. Hassle-free.

7/21/2025

Marcia, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Mark A|2024 Chevrolet Equinox

Confirmed Service Customer

7/18/2025

Fast

7/21/2025

Mark, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COMMERCE TOWNSHIP, MI

Robert H|2024 Chevrolet Equinox

Confirmed Service Customer

7/19/2025

Appointment was scheduled in a 1130 out in 25 minutes

7/21/2025

Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We hope to see you soon!

Alireza J|2025 Chevrolet Traverse

Confirmed Sales Customer

7/21/2025

The team have been amazing. Viollca, Vivian and George Hawes are very friendly and helpful.

Viollca Xhaja

7/22/2025

Alireza, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Gadigeppa D|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/21/2025

Good response. Prompt service.

Viollca Xhaja

7/22/2025

Gadigeppa, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

WEST BLOOMFIELD, MI

Kurt S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/22/2025

Zak was the technician that supported/coordinated everything with me while I was there. He was excellent to work with and the service was correct and very fast.

7/23/2025

Kurt, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

W BLOOMFIELD, MI

Christine R|2019 Chevrolet Impala

Confirmed Service Customer

7/22/2025

I love Omari!!! He’s simply The Best!!! I Always have a great experience with Omari. He gives me the heads up on what I need next. I appreciate that very much.

7/23/2025

Christine, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SOUTHFIELD, MI

Garrett B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/22/2025

On time service

7/23/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTN HLS, MI

Neil K|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/18/2025

Technicians and appointment personell at the dealership were very friendly and helpful. Great service.

7/21/2025

Neil, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WIXOM, MI

Ivan O|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/21/2025

It was a great experience thank you and Sam Isho is great sales man

Sinan Isho

7/22/2025

Ivan, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Matthew Y|2023 Chevrolet Corvette Z06

Confirmed Service Customer

7/21/2025

Everything was good until I got home and realized that someone had carelessly scuffed and stepped on the door jamb of my very expensive Corvette. The person who did it obviously did not care about the condition of the car since they stepped in a place where no one should ever have to step. The same area was scratched during my oil change at Feldman last September.

7/27/2025

Matthew, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 513-8920 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

BRIGHTON, MI

Tiffany S|2020 Chevrolet Blazer

Confirmed Service Customer

7/22/2025

Great aervice

7/23/2025

Tiffany, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

NEW HUDSON, MI

Sandra B|2025 Chevrolet Equinox

Confirmed Service Customer

7/22/2025

They always give me in right away and it’s never a super long wait. I am just overall pleased

7/23/2025

Sandra, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Business Response

WIXOM, MI

Kenneth S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/22/2025

Everything was great from the service tech to the lounge and even checking out.

7/23/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi - Service and we hope to see you again soon!

Business Response

DETROIT, MI

Mercedes F|2026 Chevrolet Equinox

Confirmed Sales Customer

7/23/2025

Francis was a pleasure to work with along with his assistant Lexi. The process was seamless and would highly recommend them to anyone in search of a vehicle.

FRANCIS HANNA

7/23/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Naffisatou B|2026 Chevrolet Equinox

Confirmed Sales Customer

7/23/2025

This is the best customer service I’ve ever received. Nice and friendly people. All you see is the beautiful smiles and positive attitudes.

Viollca Xhaja

7/24/2025

Naffisatou, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WIXOM, MI

Ruth L|2019 Chevrolet Trax

Confirmed Service Customer

7/22/2025

Was done on time

7/23/2025

Ruth, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Mary F|2026 Chevrolet Equinox

Confirmed Sales Customer

7/23/2025

Helpful & efficient

JERMIAH ALVARADO

7/24/2025

Mary, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW HUDSON, MI

Scott V|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/23/2025

Ben was extremely helpful and went above and beyond for me.

BEN BUTSKI

7/24/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILFORD, MI

Christopher B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/23/2025

I got an oil change last Tuesday, the 15th and I was in and out under an hour. Very quick & efficient process

7/24/2025

Christopher, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTN HLS, MI

Gary B|2017 Chevrolet Cruze

Confirmed Service Customer

7/24/2025

They helped me determined what maintenance my older car needed

7/25/2025

Gary, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi - Service and we hope to see you again soon!

Business Response

FARMINGTON, MI

James P|2025 Chevrolet Colorado

Confirmed Service Customer

7/24/2025

Very friendly

7/25/2025

James, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

W BLOOMFIELD, MI

Ward G|2025 Chevrolet Colorado

Confirmed Service Customer

7/24/2025

Aways a very professional job.

7/25/2025

Ward, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

CANTON, MI

Kaitlyn G|2025 Chevrolet Equinox EV

Confirmed Service Customer

7/24/2025

Very appreciative the dealer was able to find and replace my tire in one day

7/25/2025

Kaitlyn, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTN HLS, MI

Michael P|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

7/24/2025

Very helpful. Low pressure.

BENJAMIN ROWAN

7/25/2025

Michael, we are very happy to have provided you with such a positive experience! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

LESLIE, MI

Julie B|2024 Chevrolet Blazer

Confirmed Service Customer

7/24/2025

Great experience overall with the service department! Service representative I dealt with was very pleasant and informative.

7/25/2025

Julie, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

WIXOM, MI

Lohann C|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/23/2025

It was fantastic

BENJAMIN ROWAN

7/24/2025

Lohann, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

John L|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/24/2025

the work got done but the truck was not wash ! :(

7/25/2025

John, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 513-8920 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

PLYMOUTH, MI

James J|2016 Chevrolet Equinox

Confirmed Service Customer

7/24/2025

Happy with service

7/25/2025

James, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi - Service and we hope to see you again soon!

Deborah B|2025 Chevrolet Trax

Confirmed Sales Customer

7/24/2025

Charlie and George go above and beyond to help you get into a new vehicle as painless as possible! We will now be a Feldman Chevrolet customer!

CHARLES WEBB

7/25/2025

Deborah, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

GARDEN CITY, MI

Robin W|2025 Chevrolet Blazer

Confirmed Sales Customer

7/24/2025

They worked with me on an affordable price for a new vehicle

Viollca Xhaja

7/25/2025

Robin, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!

Business Response

CARLETON, MI

Maral M|2024 Chevrolet Equinox

Confirmed Service Customer

7/24/2025

Very professional and attentive.

7/25/2025

Maral, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Loren Z|2024 Chevrolet Blazer EV

Confirmed Service Customer

7/24/2025

Everything was good

7/25/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTN HLS, MI

Guido S|2025 Chevrolet Equinox EV

Confirmed Service Customer

7/25/2025

It was a pleasure working with Matt! Great job! Super motivated to help the customer. 5 Star service! Thank you very much!

7/25/2025

Guido, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Berne E|2024 Chevrolet Blazer

Confirmed Service Customer

7/25/2025

Very fast and friendly service!

7/27/2025

Berne, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

SOUTHFIELD, MI

Patricia M|2024 Chevrolet Blazer EV

Confirmed Service Customer

7/25/2025

Zak (I hope I spelled his name correctly) is a true professional. He is knowledgeable, friendly, kind, and courteous. I appreciate all the effort he puts into making the service visit easy!

7/25/2025

Patricia, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTON, MI

Amie K|2024 Chevrolet Suburban 1500

Confirmed Service Customer

7/25/2025

Eric was great! I arrived early assuming I would have to wait until 11:00 for my appt. Eric got me right in. I was told it would be about an hour and I was in and out in 45min!

7/25/2025

Amie, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BRIGHTON, MI

Darrel D|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/25/2025

Quick and courteous

7/27/2025

Darrel, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WIXOM, MI

Rahul M|2025 Chevrolet Blazer EV

Confirmed Sales Customer

7/28/2025

It was great experience working with Viola on my new vehicle lease.

Viollca Xhaja

7/29/2025

Rahul, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Raymon M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/28/2025

Excellent. Kal was very professional

Khaled Dabish

7/29/2025

Raymon, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

COMMERCE TOWNSHIP, MI

Rachel W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/28/2025

Viola was great at running numbers for us on a couple different cars. She pushed hard to ensure we had the best deal on the car we chose. Jack was also very helpful in the process when we came in to sign paperwork. The GM (Greg I think) was amazing and really worked with us to get a good deal. Andrew was great to work with as well when signing the paperwork

Viollca Xhaja

7/29/2025

Rachel, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW HUDSON, MI

Alex F|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/28/2025

Great customer focus, efficient and knowledgeable!!

Viollca Xhaja

7/30/2025

Alex, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

DEARBORN, MI

Brian S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/28/2025

Patrick did a great job getting us a deal that fit our budget.

PATRICK SACO

7/30/2025

Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

WEST BLOOMFIELD, MI

Laura B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/29/2025

They were friendly and quick

7/30/2025

Laura, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NORTHVILLE, MI

David T|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/29/2025

Thank you so much

7/30/2025

David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

W BLOOMFIELD, MI

Bryan M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/29/2025

Friendly service.

7/30/2025

Bryan, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WALLED LAKE, MI

Sharon G|2024 Chevrolet Equinox

Confirmed Service Customer

7/29/2025

Bill was my service advisor and was very professional. I was waited on immediately upon my arrival. The oil change took less than an hour.

7/30/2025

Sharon, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OAK PARK, MI

Matthew S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/29/2025

Service was great, however the price for an oil change was absolutely astronomical. $150 for the cheapest quick service option (for a truck)? That is lunacy. I will never bring the vehicle back for service if I don't have enough points to cover it.

7/30/2025

Matthew, thank you for taking the time to leave us your honest feedback. When you have an opportunity, please reach out to us at (248) 513-8920 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

LIVONIA, MI

Thomas G|2016 Chevrolet Corvette

Confirmed Service Customer

7/29/2025

quick and easy in and out unhappy about your credit card surcharge fee

7/30/2025

Thomas, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Rosalyn P|2025 Chevrolet Trax

Confirmed Service Customer

7/29/2025

I had brought my 2025 Chevrolet Trax track in for service on a Saturday (07/20/25) morning because my engine light had came on detecting a critical issue with the engine and transmission. I arrived at the dealership at 10:30 A.M. The service technician turn the car on but the engine light was not on. He also connected an apparatus but it indicated nothing was wrong. The technician also test drove the care. He suggested to keep the car over the weekend and if the engine light comes back on to bring the car back. Also I had received an alert on my Chevrolet application there was a critical issue with the engine and transmission. On July 22, 2025 the engine light came on again and I preceeded straight to the dealer. Feldman investigated further, the cause was a shorted gas pedal. Accelerator pedal was replaced. I want it noted the car was only 2 weeks old. Could this have been prevented if the car was inspected at the time of purchase.

8/4/2025

Rosalyn, thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of the utmost importance to us.

Business Response

DETROIT, MI

Michael S|2020 Chevrolet Equinox

Confirmed Service Customer

7/29/2025

Oil change done promptly and the agreed upon price.

7/31/2025

Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

WALLED LAKE, MI

Nancy N|2025 Chevrolet Equinox

Confirmed Service Customer

7/30/2025

I arrived a few minutes early and immediately went into the service garage and was greeted by the service department. All my information was already loaded in the computer so it very quick to print out my paperwork and get started on my service. It took about 45 minutes and I was on my way.

7/31/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Tiffany J|2024 Chevrolet Equinox EV

Confirmed Service Customer

7/30/2025

N/a

8/1/2025

Tiffany, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Bann S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/30/2025

everything went smooth mutual understanding and streamlined. Mr. Kal was great and cooperative.

Khaled Dabish

8/1/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

MACOMB TOWNSHIP, MI

Dale R|2019 Chevrolet Traverse

Confirmed Service Customer

7/30/2025

Scheduled oil change and tire rotation.. I was in and out in an hour. No complaints.

8/2/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

WOLVERINE LAKE, OH

Karen R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/31/2025

We always have a great experience when our vehicles are serviced at Feldman Novi. They even handled a recall item we were not aware of. Zach and Matt S. are great to work with.

8/3/2025

Karen, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

LIVONIA, MI

Deborah C|2024 Chevrolet Equinox

Confirmed Service Customer

7/31/2025

Good service in a timely fashion.

8/3/2025

Deborah, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Cindy W|2017 Chevrolet Trax

Confirmed Service Customer

7/31/2025

The guys at Feldman service are excellent.

8/3/2025

Cindy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTON HILLS, MI

Latoya A|2023 Chevrolet Trailblazer

Confirmed Service Customer

7/31/2025

Great service experience.

8/3/2025

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LIVONIA, MI

Arturo D|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/31/2025

One of my best buying experiences at a Chevy dealership. Andrew, Viola and Jack all provided friendly and knowledgeable assistance in my purchase. They were able to make my final decision to purchase the Equinox EV the correct one.

Viollca Xhaja

8/3/2025

Arturo, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

Malaysia W|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/1/2025

I truly appreciate all the staff at Feldman Chevrolet of Novi. Everyone is so polite and extremely helpful and patient.

Viollca Xhaja

8/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

DETROIT, MI

Khaled D|2025 Chevrolet SILVERADO EV

Confirmed Sales Customer

8/1/2025

Kal was great. Excellent service

Khaled Dabish

8/4/2025

Khaled, thanks for your praise and kind comments about our team. We hope to see you soon!

Business Response

COMMERCE TOWNSHIP, MI

Randall N|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/1/2025

Oil and filter change. Fuel filter replacement and rotate tires. Everything done as requested and completed quickly. Very pleased with the shop.

8/4/2025

Randall, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

LIVONIA, MI

Jo G|2020 Chevrolet Equinox

Confirmed Service Customer

8/1/2025

Service personnel were professional, knowledgeable & service was done quickly & accurately. He kept me informed with a text letting me know if I had any questions I could contact him.

8/4/2025

Jo, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We sincerely value your business and look forward to your next visit!

Business Response

PLYMOUTH, MI

Bruce W|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/1/2025

Viola and Jack are excellent and work together very well. It's nice to see a team that thrives and it is evident by the fact that the dealership was very busy with customers.

Viollca Xhaja

8/4/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We hope you have a great day!

Business Response

WEST BLOOMFIELD, MI

Stephen S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/4/2025

My salesman was great and offered a very competitive deal. I felt, though, picking up the car took longer than i expected as it was being detailed. The detailing was mediocre though.

Eric Demiene

8/6/2025

Stephen, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

FARMINGTON HILLS, MI

Catina A|2020 Chevrolet Equinox

Confirmed Service Customer

7/27/2025

Everything was great

7/28/2025

Catina, thank you so much for the positive review! If you're ever in need of more help, please let us know!

Business Response

DETROIT, MI

Bjorn R|2017 Chevrolet Volt

Confirmed Service Customer

7/28/2025

Communication was great, and the issues was resolved fast than I expected

7/29/2025

Bjorn, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

SOUTHFIELD, MI

Sinan A|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/28/2025

I’m happy to get my car from you guys thanks Franses

FRANCIS HANNA

7/29/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARREN, MI

Andre D|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/28/2025

Fantastic

FRANCIS HANNA

7/29/2025

Andre, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

COMMERCE TOWNSHIP, MI

Michael H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/28/2025

Arrived at my appointment 10 minutes early they took me right away and was done with my oil change in about an hour

7/28/2025

Michael, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Marina G|2025 Chevrolet Trax

Confirmed Service Customer

7/28/2025

Я довольна

7/28/2025

Marina, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Susanna M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/4/2025

Great purchase experience with Tim Brown. Super professional, friendly, and knowledgeable.

TIMOTHY BROWN

8/5/2025

Susanna, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Donald M|2024 Chevrolet Blazer

Confirmed Service Customer

8/4/2025

Fast, friendly, efficient

8/5/2025

Donald, we appreciate your positive review about your recent experience with us! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

WATERFORD, MI

Wayman S|2013 GMC 1500 Yukon

Confirmed Service Customer

8/4/2025

My experience was good my service tech Eric was great

8/5/2025

Wayman, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DETROIT, MI

James D|2025 Chevrolet Blazer

Confirmed Service Customer

8/5/2025

We are happy with the service

8/6/2025

James, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON, MI

James D|2018 Chevrolet Cruze

Confirmed Service Customer

8/4/2025

I don't know why you rotated my tires I just put them on and they're directional but thanks I guess

8/6/2025

James, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LIVONIA, MI

Saara P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/4/2025

The time I spent negotiating was efficient, and customer service was great.

Viollca Xhaja

8/6/2025

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CANTON, MI

Julie F|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/9/2025

Salesman Ben was amazing! This is the second car we purchased through him and he was very helpful. He made the whole process easy for us. Would highly recommend him to anyone!!

BENJAMIN ROWAN

8/11/2025

Julie, thank you so much for your positive comments about Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTH LYON, MI

Samer O|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/9/2025

Best sells man they have

FRANCIS HANNA

8/11/2025

Samer, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MACOMB, MI

Rama K|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/9/2025

The sales person is very nice, informative and closing process is smooth.

BEN BUTSKI

8/11/2025

Rama, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Brandon M|2016 Chevrolet Colorado

Confirmed Service Customer

8/9/2025

Zak did a wonderful job these past weeks on getting me back on the road again with my upper&”lower control arms, also helping me with my brakes etc, informed me about the points I do have so I could used them for paying for the breaks.

8/11/2025

Brandon, thank you so much for your positive comments about Feldman Chevrolet of Novi! We look forward to your next visit! Take care!

Business Response

SOUTH LYON, MI

Clara H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/9/2025

It was great. The sales person was excellent. Knowledgeable.

FRANCIS HANNA

8/11/2025

Clara, your satisfaction is our top priority. Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

MACOMB, MI

Joseph S|2022 Chevrolet Colorado

Confirmed Service Customer

8/9/2025

Only had an oil change and tire rotation. Work was was done in a timely manner and coupon helped with the cost.

8/11/2025

Joseph, we are very happy to have provided you with such a positive experience! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

FARMINGTON HILLS, MI

Ronald W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/5/2025

Very fast prompt service

8/6/2025

Ronald, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Keith B|2022 Chevrolet Equinox

Confirmed Service Customer

8/5/2025

Friendly helpful they saw the issue with a check engine light after the day we bought the vehicle they gave us a rental to use why they fixed the car they did a pretty good job so the car probably should have been service prior to us buying it

8/6/2025

Keith, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WIXOM, MI

Steven R|2024 Chevrolet Equinox

Confirmed Service Customer

8/5/2025

My oil change and tire rotation were done promptly.

8/6/2025

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Syed Z|2025 Chevrolet Blazer EV

Confirmed Sales Customer

8/8/2025

Good customer service

Viollca Xhaja

8/11/2025

Syed, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

STERLING HEIGHTS, MI

Erin N|2026 Chevrolet Traverse

Confirmed Sales Customer

8/8/2025

Everything went smoothly. I appreciated the preparation and communication of the team.

TIMOTHY BROWN

8/11/2025

Erin, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BRIGHTON, MI

Todd J|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/9/2025

Informative and not pushy, They let me test drive, gave me the numbers, and then time to go home and think about it. I don't like forceful selling and they did not do that

FRANCIS HANNA

8/11/2025

Todd, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GRAND BLANC, MI

Krystal S|2014 Chevrolet Sonic

Confirmed Service Customer

8/9/2025

Just needed an oil change, professional crew.

8/11/2025

Krystal, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON, MI

Max W|2026 Chevrolet Traverse

Confirmed Sales Customer

8/9/2025

Had what I wanted at a good price.

Viollca Xhaja

8/11/2025

Max, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

OSCODA, MI

Alicia S|2024 Chevrolet Equinox

Confirmed Service Customer

8/9/2025

Super quick and friendly staff

8/11/2025

Alicia, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We can't wait to see you again, have a great day.

Business Response

WOLVERINE LK, MI

Skyler P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/10/2025

Great

Viollca Xhaja

8/12/2025

Skyler, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FENTON, MI

Connie F|2021 Chevrolet Suburban

Confirmed Service Customer

8/10/2025

Easy to work with

8/12/2025

Connie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

COMMERCE TWP, MI

Terri V|2025 Chevrolet Blazer

Confirmed Sales Customer

8/10/2025

Everything from start to finish was professional and smooth. I was able to purchase my 2025 Blazer and take it home same day! George Hawes was fantastic. Viola Xhaja assisted me with my first Blazer three years ago and came back to her for my new lease. She’s a top notch sales consultant, she assisted me throughout the process to make sure I understood my lease program. Her assistant Vivian Rose went above and beyond with the finalities of getting my car processed to drive home. She personally helped me get my car out the door for I had to get home to take my husband to his doctors appointment! Every department did their jobs at their utmost ability! I’m truly overjoyed with my Blazer! I’ll be back in three years to Feldman if Novi! No doubt!

Viollca Xhaja

8/13/2025

Terri, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LINCOLN PARK, MI

Scott C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/11/2025

Excellent support from the service write up to completion…..

8/13/2025

Scott, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LIVONIA, MI

Kavitha R|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/11/2025

It was awesome.

Eric Demiene

8/13/2025

Kavitha, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROCHESTER HILLS, MI

Saul M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/11/2025

Viola was super straight forward made the process so easy.

Viollca Xhaja

8/13/2025

Saul, thank you for your kind review; we are happy to pass along your comments to Viola here at Feldman Chevrolet of Novi! We look forward to your next visit! Take care!

Business Response

CANTON, MI

Ronald W|2023 Chevrolet Equinox

Confirmed Service Customer

8/11/2025

Bill and crew were very professional, courteous and prompt.

8/13/2025

Ronald, it is great to hear everything was done quickly and to your satisfaction! We hope you have a great day!

Business Response

BIRMINGHAM, MI

Kimberly B|2019 Chevrolet Traverse

Confirmed Service Customer

8/11/2025

Advisor was proactive

8/13/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Briita W|2024 Chevrolet Traverse

Confirmed Service Customer

8/12/2025

Nice quick and easy oil change. Answered all questions. Great service!

8/14/2025

Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTN HLS, MI

Sarhadon T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/12/2025

Francis was exceptional and made the whole process so easy and smooth! I live about an hour away and pass several dealerships, but I choose to make the long distance drive to this location because of his service!

FRANCIS HANNA

8/14/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

CLINTON TOWNSHIP, MI

Andy K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/12/2025

It was a great experience, Francis was efficient, friendly and very helpful.

FRANCIS HANNA

8/14/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

CLINTON TOWNSHIP, MI

John J|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/12/2025

Easy drop off and pickup. Looks like everything is fixed

8/14/2025

John, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

COMMERCE TOWNSHIP, MI

Ali T|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/12/2025

Quick service

8/14/2025

Ali, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Leudis Q|2022 Chevrolet Trailblazer

Confirmed Service Customer

8/12/2025

Omari was really helpful and fast.

8/14/2025

Leudis, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Ashley W|2020 Chevrolet Blazer

Confirmed Service Customer

8/12/2025

Omari was beyond excellent at being attentive even if he was busy with others. I believed he would call with the information about my car when it was time and he did.

8/15/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTHFIELD, MI

Matthew Y|2025 Chevrolet Blazer EV

Confirmed Sales Customer

8/12/2025

Viola and her team did a great job!

Viollca Xhaja

8/14/2025

Matthew, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LIVONIA, MI

Konda-Reddy T|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/13/2025

Excellent

Eric Demiene

8/14/2025

Konda, thank you; we appreciate your feedback! We hope you have a great day!

Business Response

MILFORD, MI

Leslie D|2025 Chevrolet Traverse

Confirmed Sales Customer

8/9/2025

The person I worked with, Ben, was professional and knowledgeable of the vehicle I was looking to buy. He made the purchasing my new Traverse and trading in my old Traverse an easy process. Feldman Chevrolet is fortunate to have him as an employee.

BENJAMIN ROWAN

8/11/2025

Leslie, thank you for your kind review; we are happy to pass along your comments to Ben here at Feldman Chevrolet of Novi! We look forward to your next visit! Take care!

Business Response

NORTHVILLE, MI

Teresa E|2016 Buick Encore

Confirmed Service Customer

8/9/2025

Very professional and the service representative was very knowledgeable.

8/12/2025

Teresa, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

NORTHVILLE, MI

Eric B|2014 Chevrolet Corvette

Confirmed Service Customer

8/10/2025

Eric is always fantastic. Keeps me informed of progress and explains the service needs.

8/12/2025

Eric, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi - Service! If you have any further questions, please give us a call. We're always happy to help!

Business Response

W BLOOMFIELD, MI

Michael L|2025 Chevrolet Tahoe

Confirmed Service Customer

8/10/2025

Professional experience, my contact Eric also gave me guidance on my new Tahoe and scheduled a maintenance appointment for my Corvette.

8/12/2025

Michael, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BRIGHTON, MI

Glendon V|2020 Chevrolet Equinox

Confirmed Service Customer

8/11/2025

Fast Service while waiting

8/14/2025

Glendon, we are very happy to have provided you with such a positive experience! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

NORTHVILLE, MI

Bharat P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/13/2025

Jeremiah is an excellent human being serving the community with so humbleness and kindnrss

JERMIAH ALVARADO

8/15/2025

Bharat, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CANTON, MI

Candyce C|2026 Chevrolet Equinox

Confirmed Sales Customer

8/13/2025

Been coming here for over 15 years and they take good care of me every time thank you Feldman. My salesman Francis is the best!

FRANCIS HANNA

8/15/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

Business Response

TAYLOR, MI

Amanda C|2026 Chevrolet Traverse

Confirmed Sales Customer

8/13/2025

Viola was great as well has the manager in the back

Viollca Xhaja

8/15/2025

Amanda, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOWELL, MI

Amy D|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/13/2025

It was a very enjoyable experience

Viollca Xhaja

8/14/2025

Amy, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

WEST BLOOMFIELD, MI

Kyuhyun C|2024 Chevrolet Blazer EV

Confirmed Service Customer

8/13/2025

The service advisor -Matt was great. He shared the progress continously and regularily, and understood my concerns in case of any inconvenience or difficultues during the service. I really appreciate his support and consideration.

8/16/2025

Kyuhyun, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Shawnel G|2011 Chevrolet Equinox

Confirmed Service Customer

8/13/2025

Fast quick service good communication

8/15/2025

Shawnel, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CANTON, MI

Sarah G|2020 Chevrolet Traverse

Confirmed Service Customer

8/13/2025

Great

8/16/2025

Sarah, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DETROIT, MI

James W|2020 Chevrolet Traverse

Confirmed Service Customer

8/14/2025

It was good. The price is getting too expensive

8/16/2025

James, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please contact our General Manager, George Hawes at 248-348-7000 so we can discuss your experience further. We look forward to hearing from you.

Mark B|2024 Chevrolet Equinox

Confirmed Service Customer

8/14/2025

Johnny Street alway a rock star.

8/16/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

W BLOOMFIELD, MI

Siobhan S|2017 Chevrolet Traverse

Confirmed Service Customer

8/14/2025

I was greeted as soon as I pulled into the bay. My service adviser was A++. The work was completed in a fast manner. This was my first time at this dealership & had a great experience.

8/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

Business Response

REDFORD, MI

Ebony K|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/14/2025

It was a wonderful experience I was treated with respect!

DAVID KING

8/17/2025

Ebony, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DETROIT, MI

Stephen K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/14/2025

This was the second vehicle I have bought and leased from Viola. She is very professional and easy to talk to. She’s very transparent and is a professional at following needs. I would recommend her to friends and family.

Viollca Xhaja

8/17/2025

Stephen, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We are always more than happy to assist you if anything else comes up. Take care!

Helaine M|2021 Chevrolet Blazer

Confirmed Service Customer

8/13/2025

Great

8/15/2025

Helaine, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTHFIELD, MI

Daniel R|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/13/2025

Great service, speedy process.

Viollca Xhaja

8/16/2025

Daniel, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Norma P|2025 Chevrolet Equinox

Confirmed Service Customer

8/14/2025

Omari always makes my experience great

8/16/2025

Norma, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Feel free to reach out to us if you need anything. Have a wonderful day.

Carol H|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/14/2025

Friendly staff. Done within a hour. No problems.

8/16/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

James D|2025 Chevrolet Trax

Confirmed Service Customer

8/14/2025

Guy was friendly and took time for conversation although they were busy. Got job done before his time estimate. All you want for this service.

8/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Timothy D|2024 Chevrolet Equinox

Confirmed Service Customer

8/14/2025

Viola and her assistants were very professional and efficient.

8/17/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

WIXOM, MI

Reilly B|2025 Chevrolet Trax

Confirmed Service Customer

8/15/2025

Fast and efficient!

8/17/2025

We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LIVONIA, MI

Joanne K|2025 Chevrolet Equinox

Confirmed Service Customer

8/15/2025

Excellent service. Took about 1 hour. Nice staff.

8/17/2025

Joanne, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTON HILLS, MI

Robert H|2024 Chevrolet Equinox

Confirmed Service Customer

8/15/2025

Service agent Bill was courteous, complete and prompt in check-in and check out. Service consisted of oil change and tire rotation. Service was quick and complete. All good!

8/17/2025

Robert, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Novi

Business Response

FARMINGTON, MI

Anush-Kumar M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/16/2025

Great customer service and always come out of the dealership with a best experience

Viollca Xhaja

8/18/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

MACOMB, MI

Robert B|2015 Chevrolet Corvette

Confirmed Service Customer

8/16/2025

I took my Corvette in to have belts & hoses checked and fluids checked and to look at breaks. Feldman did all that and it was done within 3 hours, I picked the car up and I am happy.

8/18/2025

Robert, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

W BLOOMFIELD, MI

Bruce V|2019 Chevrolet Camaro

Confirmed Service Customer

8/17/2025

It was very deceptive to have an appointment at 7:20am Thursday and then being told that my car would not be looked at for over 48 hours. The service rep said some repairs take 1 hour to diagnose and others could take 17. So, the appointment is just a check in, not a service appointment. My expectation was that a technician would look at my vehicle for up to 1hour at 7:20am on Thursday, my appointment time. And then the repair might not happen that day, but at least something was done at my appointment time. Very disappointed.

8/22/2025

Bruce, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to our General Manager, George Hawes, at 248-348-7000 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

FARMINGTON HILLS, MI

Chelsea G|2024 Chevrolet Trax

Confirmed Service Customer

8/17/2025

Kyle was very nice and helpful!!

8/18/2025

Chelsea, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ROSEVILLE, MI

John A|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/18/2025

Viola and Jack were awesome to deal with

Viollca Xhaja

8/20/2025

John, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

HOLLAND, MI

Sara J|2026 Chevrolet Traverse

Confirmed Sales Customer

8/18/2025

Sales guy was great, finance guy was friendly and detailed.

David McCurdy

8/20/2025

Sara, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LIVONIA, MI

Andrew D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

8/18/2025

Our rep Tim Brown was professional and kind. He truly is the best and always tries to do right by his customers. 5 stars for Tim!

8/19/2025

Andrew, thank you so much for your positive comments about Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CANTON, MI

Michael B|2024 Chevrolet Colorado

Confirmed Service Customer

8/18/2025

The service was acceptable. My only comment is that I made an appointment and dropped the vehicle off at 8:20 on a Tuesday morning. The vehicle sat at the dealer ship until Thursday. when they finally looked at it. I question the value of an appointment when it takes two days to get to the vehicle. My experience at other dealerships ( not GM). When The appointment the dealership has reviewed their work load and set the appointments accordingly, consequently the vehicle is ready the same day or at worst the next day. I was called by the dealership to advise me of the status of the vehicle which I appreciate but I wold like to know that when I make an appointment they have the time to get to it in short time. The other issue is that the wireless charging is not working and I have had to the dealership twice and have been told there is not a fix for that item from GM. If that is the case then I question why GM offers the wireless charging as an option

8/19/2025

Michael, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to our General Manager, George Hawes, at 248-348-7000 so we can assist you further.

Business Response

WALLED LAKE, MI

Margaret H|2025 Chevrolet Traverse

Confirmed Service Customer

8/18/2025

Service personnel were very informative and professional.

8/19/2025

Margaret, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Neil L|2020 Chevrolet Trax

Confirmed Service Customer

8/18/2025

Good service and timely

8/19/2025

Neil, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

W BLOOMFIELD, MI

Panagiotis C|2025 Chevrolet Trax

Confirmed Service Customer

8/18/2025

everything was easy fast and efficient

8/19/2025

Panagiotis, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LIVONIA, MI

Lydia H|2023 Chevrolet Blazer

Confirmed Service Customer

8/18/2025

I'm always satisfied with the experience I have had at the dealership .

8/19/2025

Lydia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WALLED LAKE, MI

Yana V|2024 Chevrolet Blazer

Confirmed Service Customer

8/18/2025

Love Feldman dealer and their staff. Always efficient and deliver what’s promised. All staff are kind and go above and beyond to make sure all my car needs are taken care of

8/19/2025

Yana, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OAK PARK, MI

Michael W|2025 Chevrolet Equinox EV

Confirmed Service Customer

8/18/2025

fast, professional, kind

8/19/2025

Michael, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

W BLOOMFIELD, MI

Hyunwoo L|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/18/2025

Really satisfied about the service

DAVID KING

8/19/2025

Hyunwoo, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Anthony B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/18/2025

They’re the best are always and always will go to Felman Chevrolet

8/19/2025

Anthony, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

DETROIT, MI

Elgin M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/19/2025

Very professional and I love the fact that I didn’t have to wait long.

8/20/2025

Elgin, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Camille L|2024 Chevrolet Equinox

Confirmed Service Customer

8/19/2025

I was surprised at the cost of an oil change. Fortunately I had a coupon for the cost of what it was a year ago. It took over an hour for the oil change while I waited. They used to do a car wash with service and they don't do that anymore either. I don't think I will be using the dealership for oil changes in the future.

8/20/2025

Camille, we appreciate your feedback! Please reach out to us at (248) 513-8920 so we may identify ways to improve your experience.

Jeffrey S|2019 Chevrolet Corvette

Confirmed Service Customer

8/19/2025

Very quick n efficient.

8/20/2025

Jeffrey, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Meredith S|2024 Chevrolet Blazer EV

Confirmed Service Customer

8/19/2025

Zach was responsive and answered all my questions.

8/20/2025

Meredith, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LATHRUP VILLAGE, MI

Ken C|2016 Chevrolet Tahoe

Confirmed Service Customer

8/19/2025

As usual, my service manager Omari kept me informed regarding the service process throughout the time required.

8/20/2025

Ken, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Saravanakumar M|2017 Chevrolet Traverse

Confirmed Service Customer

8/19/2025

It was good. Estimates were correct. On time delivery was good. The technician was able to help finding the carfax details and help avoiding a duplicate service.

8/20/2025

Saravanakumar, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTH LYON, MI

Michael B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/14/2025

Took truck in for service, Eric Tippett was awesome. Service was done on time and very well. Thanks to Eric for his very professional service. I will be back!!!

8/17/2025

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTH LYON, MI

Jayaprakash B|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/14/2025

Amazing

Corey Papandrea

8/17/2025

Jayaprakash, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

NORTHVILLE, MI

Helena K|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/14/2025

THANK YOU AND SO GRATEFUL TO THE CUSTOMER SERVICE REP WHO ARRANGED THE CARE OF MY CAR. TIMELY AND PROFESSIONAL! YOU TREATED ME LIKE I AM THE ONLY CUSTOMER. MY CAR IS BACK TO RUNNING PERFECTLY!!!

8/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTN HLS, MI

Wisam M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/15/2025

Very friendly staff and fast service

8/17/2025

Wisam, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTN HLS, MI

John P|2025 Chevrolet Suburban

Confirmed Sales Customer

8/15/2025

Both the salesman, David C., & the finance person very pleasant & professional.

David McCurdy

8/17/2025

John, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MIDLAND, MI

Timothy R|2024 Chevrolet Trax

Confirmed Service Customer

8/20/2025

Scheduled regular maintenance appointment and Feldman executed in timely manner.

8/21/2025

Timothy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

DEARBORN, MI

Steve H|2015 Chevrolet Malibu

Confirmed Service Customer

8/20/2025

Fantastic service and interactions!

8/21/2025

Steve, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Scot I|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/20/2025

Came in for routine maintenance and during the procedure, Hunter found a couple of problems and took steps to fix them. Zak was thorough as well. Very pleased with this team.

8/21/2025

Scot, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi - Service! We sincerely value your business and look forward to your next visit!

Business Response

HOWELL, MI

Parminder K|2024 Chevrolet Equinox EV

Confirmed Service Customer

8/19/2025

I took my EV for the first service. They rotated the tires and performed multipoint inspection. Wait time was not bad. Overall good place. Thanks

8/20/2025

Parminder, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

South Lyon, MI

Silke R|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/19/2025

Excellent support and customer service. Super friendly. I would definitely recommend to friends and family.

Khaled Dabish

8/20/2025

Silke, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Rose L|2020 Chevrolet Traverse

Confirmed Service Customer

8/20/2025

Very quick and friendly service.

8/21/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

LIVONIA, MI

Steve E|2021 Chevrolet Corvette

Confirmed Service Customer

8/20/2025

Had issues fixing my vehicle but Eric Tippett kept me informed every step of the way.

8/21/2025

Steve, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PALM BCH GDNS, FL

Angela B|2025 Chevrolet Trailblazer

Confirmed Service Customer

8/20/2025

The customer service was very nice

8/21/2025

Angela, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

COMMERCE TOWNSHIP, MI

Michael P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/20/2025

The service was fast.

8/21/2025

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LIVONIA, MI

Andrea M|2024 Chevrolet Trailblazer

Confirmed Service Customer

8/20/2025

Great team members and high quality service.

8/21/2025

Andrea, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Feldman Chevrolet of Novi - Service!

Business Response

FARMINGTON HILLS, MI

Haley D|2026 Chevrolet Equinox

Confirmed Sales Customer

8/20/2025

My concerns were handled in a timely manner!

Viollca Xhaja

8/21/2025

Haley, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Chenna-Reddy T|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/20/2025

Went there for a quote but Ben made sure leave out with the.car I wanted without putting any pressure. And, Luke from Fiancé did help with the financing process easy

BEN BUTSKI

8/21/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILFORD, MI

Vitold U|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/20/2025

Good

8/21/2025

Vitold, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Phyllis W|2017 Chevrolet Impala

Confirmed Service Customer

8/20/2025

I brought my car in the 1st time and when i got home it was leaking fluid. Brought it back in to find out they forgot a plug. It was fixed at no charge. Bring the car home and now my air cond. doesn't work. I never had any problem with my air cond. I can't prove that they did something wrong but as I said, I never had I problem before. I was given a 10% discount but it still cost me $900+.

8/25/2025

Phyllis, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (248) 513-8920 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

FARMINGTON HILLS, MI

James H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/20/2025

It was a wonderful experience. The staff was amazing and professional.

Khaled Dabish

8/21/2025

James, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Natalie T|2019 Chevrolet Blazer

Confirmed Service Customer

8/20/2025

It was nice as always. The time I pulled in for my oil change they were helpful.

8/21/2025

Natalie, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Novi

Business Response

W BLOOMFIELD, MI

Paris H|2024 Chevrolet Equinox

Confirmed Service Customer

8/20/2025

Great service, thanks Zak

8/21/2025

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTN HLS, MI

Steven W|2025 Chevrolet Blazer EV

Confirmed Sales Customer

8/21/2025

Fast and easy service. We were in and out in a vehicle lease swap within 45 minutes it was fantastic!

TIMOTHY BROWN

8/22/2025

Steven, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

COMMERCE TOWNSHIP, MI

Miles M|2024 Chevrolet Equinox

Confirmed Service Customer

8/21/2025

The service rep. was kind, helpful, and answered all my questions.

8/22/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OAK PARK, MI

Heather A|2019 Chevrolet Tahoe

Confirmed Service Customer

8/21/2025

I always receive good service.

8/22/2025

Heather, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BLOOMFLD HLS, MI

Randy T|2026 Chevrolet Equinox

Confirmed Sales Customer

8/21/2025

Very good service specially on sales

FRANCIS HANNA

8/22/2025

Randy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

W BLOOMFIELD, MI

James B|2018 Chevrolet Equinox

Confirmed Service Customer

8/21/2025

On time as promised!

8/24/2025

James, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Lacole V|2024 Chevrolet Trax

Confirmed Service Customer

8/22/2025

As a regular customer of this dealership since March 2024, I have previously taken advantage of the 'EXPRESS SERVICE DEPARTMENT' mentioned on the website, which led me to believe that appointments were not necessary for oil changes. On August 21st, 2025, I visited Feldman of Novi for an oil change and was approached by Jonathan, who appeared hesitant to provide service due to my not having an appointment. Upon asking when the dealership stopped accepting walk-ins, he stated that appointments have always been a requirement. I mentioned my work schedule constraints since leasing my vehicle, and he replied that the dealership should not have allowed previous oil changes without appointments. He then told me I would need to wait, without providing an estimated wait time. I felt that the service was unsatisfactory and dispute the notion that the website's information is inaccurate. Unfortunately, I believe my treatment may have been influenced by my skin color.

SOUTHFIELD, MI

Matthew K|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

8/22/2025

The service department was chaotic. The staff were sarcastic and depressed. One said that he couldn’t wait to go home. I went for my 45k mile service and they recommended I spend over $2,000 to service the vehicle. It was not explained clearly how it all added up or why I needed certain things done. Thankfully I remembered I had GM rewards points saved up and then I denied many of the service recommendations, mainly due to lack of understanding.

8/28/2025

Matthew, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to our General Manager, George Hawes, at 248-348-7000 when you have a chance. Thank you, and we look forward to hearing from you.

Bonnie W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/22/2025

Everyone was very nice and helpful

Viollca Xhaja

8/24/2025

Bonnie, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jack J|2024 Chevrolet Trailblazer

Confirmed Service Customer

8/25/2025

Zak was very professional and friendly

8/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Stephen M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/21/2025

We were semi disappointed in the service in the dealership. We came in and Viola was helping us and then we felt like we totally get passed off to a couple other people. There was no genuine , personal customer service. We like the car, but as I said, somewhat disappointed with the people representing the dealership.

Viollca Xhaja

8/22/2025

Stephen, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TOWNSHIP, MI

Kiara J|2020 Chevrolet Blazer

Confirmed Service Customer

8/22/2025

Service was very fast! Thanks Johnny!

8/24/2025

Kiara, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

DEARBORN HTS, MI

Linda B|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/22/2025

clean and friendly surroundings and staff, Viola, my sales person was/is excellent and so is her assistant. I will come back here for sure and will refer my friends and family.

Viollca Xhaja

8/24/2025

Linda, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WATERFORD, MI

Vernetta B|2018 Chevrolet Trax

Confirmed Service Customer

8/22/2025

The service was excellent, with the employees being polite. The dealership is clean, and it was not crowded. I would recommend the dealership to others.

8/25/2025

Vernetta, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

DETROIT, MI

Bob N|2025 Chevrolet Blazer EV

Confirmed Service Customer

8/24/2025

Eric Tippett in Service is a great ambassador for Chevrolet and the Feldman dealership. He welcomed me promptly and completed the intake process quickly. The Service team finished the work sooner than expected. Scheduling the appointment online was super easy.

8/25/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi - Service. Please don't hesitate to reach out if there's anything additional we can do for you.

Erica W|2026 Chevrolet Equinox

Confirmed Sales Customer

8/24/2025

Patrick was helpful and attentive

PATRICK SACO

8/25/2025

Erica, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WOLVERINE LAKE, MI

Peter M|2024 Chevrolet Equinox

Confirmed Service Customer

8/25/2025

Less than one hour for an oil change.Also, the service rep helped me use my points to pay for it.

8/25/2025

Peter, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Michael H|2026 Chevrolet Colorado

Confirmed Sales Customer

8/25/2025

Friendliest people explained everything answered every question I had

Viollca Xhaja

8/26/2025

Michael, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WHITE LAKE, MI

Jeffrey H|2019 Chevrolet Traverse

Confirmed Service Customer

8/26/2025

They under promised and overdelivered. They thought it would take a couple days to fix my car and it was done by noon the first day.

8/27/2025

Jeffrey, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

DEARBORN HEIGHTS, MI

Sue S|2019 Chevrolet Equinox

Confirmed Service Customer

8/26/2025

Excellent service and done in a shorter time than I thought it would be.

8/27/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Chong W|2020 Buick Envision

Confirmed Service Customer

8/26/2025

professional service

8/27/2025

Chong, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

Rhonda T|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

8/26/2025

I had to buy 4 new tires for my Silverado. Ordered them last Fri 8/22, said they'd be in Mon 8/25, sure that's fine...surprise they actually arrived later that Fri afternoon! 🙂 Was able get early a.m. app't 8/25 for install, alignment, etc. Shuttle driver took me home since truck would be a few hour's; that was nice b/c I had alot to do getting ready for a road trip. Bill my service advisor called me & sent shuttle to come fetch me. Many thanks for getting new 'shoes' on my truck...all nice and balanced. We only trust technicians here especially w/ our classic Chevy. 🚗 I will continue to bring all my vehicles to Feldman Novi, our family have been loyal customers here for year's...both sales/service. Keep up the great work folks! 👏😎🚗🛞🛻

8/27/2025

Rhonda, we are so happy to read such a great review about Feldman Chevrolet of Novi! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTON HILLS, MI

Craig W|2025 Chevrolet Suburban 1500

Confirmed Service Customer

8/26/2025

Very good experience. They took care of my needs and serviced the vehicle.

8/27/2025

Craig, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PLYLMOUTH, MI

John P|2025 Chevrolet Blazer

Confirmed Service Customer

8/26/2025

Good overall experience

8/27/2025

John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

John B|2024 Chevrolet Equinox

Confirmed Service Customer

8/26/2025

Invoice should identify brand of oil and filter used in service performed.

8/27/2025

John, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Kiyoon H|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/27/2025

Everything was very easy. Felt comfortable.

David McCurdy

8/28/2025

Kiyoon, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WALLED LAKE, MI

Kristen E|2024 Chevrolet Malibu

Confirmed Service Customer

8/25/2025

Omari always makes my visit simple and quick.

8/26/2025

Kristen, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi - Service. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

AUBURN HILLS, MI

Sridhar V|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/27/2025

Very good

Viollca Xhaja

8/28/2025

Sridhar, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROCHESTER HILLS, MI

Harry T|2025 Chevrolet Equinox

Confirmed Service Customer

8/27/2025

great service

8/28/2025

Harry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WEST BLOOMFIELD, MI

Anthony T|2017 Chevrolet Volt

Confirmed Service Customer

8/27/2025

THE SERVICE DEPARTMENT DID A GOOD JOB.

8/28/2025

Anthony, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

FARMINGTON, MI

Neil K|2025 Chevrolet Trailblazer

Confirmed Service Customer

8/27/2025

I'm only giving 4 stars for the customer service aspect. Eric and the team in the service drop off area are all very professional and helpful. The issue I have is with Feldman's overall service system which I would give 1 star at best for the fact you can at least book it online. You're appointment repairs doesn't give tire issues as a seperate reason for why you're bringing your vehicle in, when it should and also allow you to give your tire make/size and brand in situation of a replacement request. This would allow you to have a tire on order to be able to service the same day. It makes no sense for me to schedule an appointment a day or two out from when the incident happened, just to show up and have them confirm my tire is flat and that we don't have your tire in stock and you'll have to come back the next day. Whats the point of having appointments if the work isn't going to be done on your car in a timely manner and parts available? Its not like I have some out of production vehicle. Also had issue with my rear view camera that i chose not to get diagnosed because I was told over the phone that the diagnosis would take 48-72 hours which I believe is ridiculous and again, why am i making an appointment to not have my car looked at?

8/28/2025

Neil, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to our General Manager, George Hawes, at 248-348-7000 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

WIXOM, MI

Ahmad N|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/30/2025

Great experience. I was able to complete the purchase quickly and was offered best deal.

Viollca Xhaja

9/1/2025

Ahmad, Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CANTON, MI

Alan K|2025 Chevrolet Suburban

Confirmed Sales Customer

8/30/2025

Very willing to work with us

Viollca Xhaja

9/2/2025

Alan, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

Ronald A|2025 Chevrolet Equinox

Confirmed Service Customer

8/31/2025

The service was done in a timely manner and the service people were nice

9/2/2025

Ronald, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

Carmenita M|2025 Chevrolet Equinox

Confirmed Service Customer

8/31/2025

My service man was cool and professional. He was the first service guy to EVER ask me if I wanted a car wash with my service!

9/2/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Dianne T|2026 Chevrolet Equinox

Confirmed Sales Customer

9/1/2025

First time using this dealership with positive experience all the way around. Our saleswomen's assistant Drew was excellent!

Viollca Xhaja

9/2/2025

Dianne, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GROSSE ILE, MI

Todd P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/1/2025

Sales team was helpful and attentive to my specific needs

Viollca Xhaja

9/2/2025

Todd, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

VAN BUREN TWP, MI

Chris P|2023 GMC Sierra 1500

Confirmed Service Customer

9/1/2025

Great service!

9/2/2025

Chris, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

Michael C|2025 Chevrolet Trailblazer

Confirmed Service Customer

9/1/2025

Eric got me in on my appointment for oil change / tire rotation not a long wait. Job well done Eric

9/2/2025

Michael, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Leslie C|2024 Chevrolet Blazer

Confirmed Service Customer

9/1/2025

Efficient and easy

9/2/2025

Leslie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Raymond J|2019 Chevrolet Malibu

Confirmed Service Customer

9/1/2025

The sale rep was the best

9/2/2025

Raymond, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi - Service. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FERNDALE, MI

Meghan W|2025 Chevrolet Trax

Confirmed Sales Customer

9/1/2025

Everyone was so welcoming. My experience was that the dealership was fast and knowledgeable. I enjoyed the experience very much;

PATRICK SACO

9/2/2025

Meghan, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

Dominic R|2026 Chevrolet Silverado EV

Confirmed Sales Customer

9/1/2025

I had a wonderful experience at Feldman. The staff were very helpful and friendly and went out of their way to make myself feel welcome and appreciated. Especially JP (Jean Paul) went above and beyond to make sure we had the best deal and experience. I always think about AI replacing humans in various sectors of the business world, but it’s people like JP and others at Feldman that reassures me that AI can never replace the human touch and experience. I am very happy and excited for my new vehicle which is a GM Chevy Silverado EV, one I had very much wished i would get. Thanks for a getting me a great truck and i highly recommending Feldman to all of my friends and families.

Jean-Paul Guerrero

9/2/2025

Dominic, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

CANTON, MI

Michael K|2025 Chevrolet Blazer

Confirmed Service Customer

9/1/2025

Quickness in completing the Oil Change and a nice waiting area.

9/2/2025

Michael, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

LIVONIA, MI

Manuel V|2026 Chevrolet Equinox

Confirmed Sales Customer

9/1/2025

The very best customer interaction ever!!!! Feldman did exactly what they said they would do…Nothing hidden!

Viollca Xhaja

9/2/2025

Manuel, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

NEW BOSTON, MI

Todd W|2025 Chevrolet Trax

Confirmed Sales Customer

9/1/2025

Ended up with a better vehicle

Viollca Xhaja

9/3/2025

Todd, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

FARMINGTON HILLS, MI

Colleen S|2026 Chevrolet Equinox

Confirmed Sales Customer

9/1/2025

The whole experience was wonderful. Viola and her team made the entire process enjoyable.

Viollca Xhaja

9/2/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

NORTHVILLE, MI

Colleen M|2018 Chevrolet Sonic

Confirmed Service Customer

9/1/2025

Omari was fantastic. He was communicative and took his time explaining everything. He was very pleasant and kind and I trusted that we were in good hands.

9/3/2025

Colleen, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FARMINGTON HILLS, MI

Tiffany S|2020 Chevrolet Blazer

Confirmed Service Customer

9/3/2025

Eric T is very professional and nice, he did not mind that I kept calling and texting to check the status of my truck. Bob (courtesy guy) always very nice and he remembered me when he picked me up.

9/3/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

NEW HUDSON, MI

Meghan M|2020 Chevrolet Trax

Confirmed Service Customer

9/3/2025

Friendly

9/3/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Erin M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/3/2025

Kal was very helpful, was quick to help me find the best discount and get me into a new lease!

Khaled Dabish

9/3/2025

Erin, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

NORTHVILLE, MI

Kenzie S|2024 Chevrolet Equinox

Confirmed Service Customer

9/3/2025

Very friendly and fast

9/3/2025

Kenzie, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!

Business Response

COMMERCE, MI

Tina J|2019 Chevrolet Trax

Confirmed Service Customer

9/3/2025

My experience was excellent Zak was a great Service Representative. Out of all the years I been coming he has been the one to take time and explain things. He was polite, greeted me with a smile and was very professional.

9/3/2025

Thanks Tina! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

FARMINGTON HILLS, MI

Roger W|2026 Chevrolet Traverse

Confirmed Sales Customer

9/8/2025

Good

Viollca Xhaja

9/8/2025

Roger, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST BLOOMFIELD, MI

Thomas B|2025 Chevrolet Blazer EV

Confirmed Service Customer

9/8/2025

Very happy that Johnny handled that awful problem with my new ev car.

COMMERCE TWP, MI

Mary M|2023 Chevrolet Equinox

Confirmed Service Customer

9/8/2025

Quick and easy!

9/8/2025

Mary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

John D|2024 Chevrolet Traverse

Confirmed Service Customer

9/8/2025

Good communication. Easy to work with.

FARMINGTN HLS, MI

Leang S|2019 Chevrolet Equinox

Confirmed Service Customer

8/27/2025

The job took all day to complete but I had prompt courtesy ride from and to the dealership so I was satisfied

8/28/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

FARMINGTON HILLS, MI

Jacqueline J|2024 Chevrolet Blazer

Confirmed Service Customer

8/28/2025

Timely, courteous

9/1/2025

Jacqueline, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTN HLS, MI

Gloria H|2025 Chevrolet Equinox

Confirmed Service Customer

8/29/2025

Great service like always

9/1/2025

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

FARMINGTON HILLS, MI

Matt B|2025 Chevrolet Colorado

Confirmed Service Customer

8/29/2025

Johnny always takes great care of me when I visit. I appreciate his friendliness and willingness to go to bat for me when I have have major issues. Gives me confidence to return to Feldman.

9/1/2025

Matt, we're happy to hear you had such a positive experience with Johnny! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WHITE LAKE, MI

Ronald S|2022 Chevrolet Trax

Confirmed Service Customer

8/29/2025

Service engine light came on. I didn’t know how serious the problem was and had limited access to the car. Called and got an appointment when I wanted it. Took the car in and the process and posibities were explained well. The car was ready much sooner than expected and was covered by the warranty. What more could you ask for?

9/1/2025

Ronald, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COMMERCE TOWNSHIP, MI

Ravikumar L|2021 Chevrolet Blazer

Confirmed Service Customer

8/29/2025

Good & quick service

9/1/2025

Ravikumar, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!

Karen L|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

8/29/2025

It was a pleasure to work with the dealership’s team. They were polite and not pushy. It was a enjoyable experience.

9/1/2025

Karen, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

HOWELL, MI

Art D|2025 Chevrolet Equinox EV

Confirmed Service Customer

8/29/2025

Eric was very helpful in getting the part I needed for my 2025 Equinox

9/1/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please let us know if there is anything else we can do for you; we are more than happy to help!

Elizabeth D|2026 Chevrolet Equinox

Confirmed Sales Customer

8/29/2025

Always a great experience

TIMOTHY BROWN

9/1/2025

Elizabeth, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

FARMINGTON HILLS, MI

Lindsey S|2024 Chevrolet Tahoe

Confirmed Service Customer

9/8/2025

Kind knowledgeable staff

SOUTH LYON, MI

Shankar P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/8/2025

Start to end excelllent customer support

Viollca Xhaja

9/8/2025

We are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Raymond M|2021 Chevrolet Colorado

Confirmed Service Customer

9/8/2025

Service Advisor Eric Tippett and Head of Finance Danny along with Feldman of Novi are amazing. If it wasn’t for the amazing team at Feldman I would have been out-of-pocket $1,300 in repair costs. I tip my hat to everyone there, they strive for customer satisfaction. Thank you very much Feldman of Novi and them team members mentioned.

9/9/2025

Raymond, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RIVERVIEW, MI

Edith T|2020 Chevrolet Trax

Confirmed Service Customer

9/8/2025

Service was quicker than I anticipated. The Service Rep informative making sure I completely understood the different services available. His kindness will be remembered.

9/9/2025

Edith, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LIVONIA, MI

Jennifer H|2025 Chevrolet Trax

Confirmed Service Customer

9/8/2025

Omari was great

9/9/2025

Jennifer, thank you for your kind review; we are happy to pass along your comments to Omari here at Feldman Chevrolet of Novi! We hope to see you soon!

Business Response

DEARBORN, MI

Monica C|2021 Buick Encore

Confirmed Service Customer

9/8/2025

I needed to request that they rotate my tires; which they did.

9/9/2025

Monica, We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Mert E|2026 Chevrolet Equinox

Confirmed Sales Customer

9/9/2025

Jeremiah was a great sales person who assisted us perfectly to make our decision.

JERMIAH ALVARADO

9/10/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Andrew A|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/9/2025

The team was knowledgeable on current offer, accommodating and efficient with their and my time.

Viollca Xhaja

9/10/2025

Andrew, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON, MI

Deborah M|2023 Chevrolet Trailblazer

Confirmed Service Customer

9/9/2025

My experience with Feldman Chevrolet was a positive one. My salesman ( Omari ) was very knowledgeable and demonstrated excellent customer service throughout the process. Unfortunately, I am disappointed with the GM vehicle itself. I had originally planned to purchase my lease it in December, I’ve had it three years in December with no issues only 14,217 miles but due to ongoing issues, I’ve had to reconsider. That said, my service representative was outstanding—he was confident, reassuring, and handled my concerns with great professionalism, especially when I had to bring the car back again.

9/10/2025

Deborah, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi - Service. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTHVILLE, MI

Rebecca S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/29/2025

Quick and easy process

Viollca Xhaja

9/1/2025

Rebecca, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Travis M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/29/2025

Viola & Vivian were excellent

Viollca Xhaja

9/1/2025

Travis, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LATHRUP VILLAGE, MI

Gloria L|2025 Chevrolet Equinox

Confirmed Service Customer

9/10/2025

Easy in & out

9/10/2025

Gloria, It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TWP, MI

Dana W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/10/2025

It was fine.

9/10/2025

Dana, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Susan M|2019 Chevrolet Equinox

Confirmed Service Customer

9/10/2025

Eric Tippett and his team went above and beyond to repair my Equinox. I was in the area and I stopped by the service department. I accidentally ran over a large object on the freeway and I was afraid my car sustained serious damage. I was concerned that my vehicle was unsafe to drive home. Eric was very busy but he still took time out of his hectic day to inspect my SUV to see if it was safe for me to drive home. Eric was booked solid for the next 3 days but he still offered to get me an appointment the very next morning. I truly appreciate it that he was so helpful and accommodating in my time of need. My car has been repaired and it is like brand new thanks to the wonderful people at the service department of Feldman Chevrolet of Novi. Heartfelt thanks to Eric and his team! Susan K. Myers

9/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

WHITE LAKE, MI

Sultan T|2023 Chevrolet Traverse

Confirmed Service Customer

9/10/2025

professional quick and on time service

9/10/2025

Sultan, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

W BLOOMFIELD, MI

Carddears J|2021 Chevrolet Tahoe

Confirmed Service Customer

9/10/2025

Whenever I come to the dealership, everyone is always very professional Omarion the service advisor always make sure I’m taken care of

9/10/2025

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TAYLOR, MI

Lydia R|2020 Chevrolet Trax

Confirmed Service Customer

9/10/2025

Good service

9/10/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTON HILLS, MI

Nicole R|2026 Chevrolet Equinox

Confirmed Sales Customer

9/10/2025

Great experience. Salesman was helpful

TOM DENNIS

9/10/2025

Nicole, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COMMERCE TOWNSHIP, MI

Sharita T|2022 Chevrolet Blazer

Confirmed Service Customer

9/10/2025

Eric Tippett is my favorite person in the service department. He makes sure he communicates during my wait time.

9/11/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Pamela B|2025 Chevrolet Blazer

Confirmed Service Customer

9/10/2025

Very good experience. Knowledgeable and friendly.

9/11/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

COMMERCE TOWNSHIP, MI

Dorian G|2024 Chevrolet Traverse

Confirmed Service Customer

9/10/2025

Excellent service

9/11/2025

Dorian, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ST CLR SHORES, MI

Brandon W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/10/2025

Eric in service was great got my part fast called me immediately and got me in day of arrival.

9/11/2025

Brandon, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Kurt J|2017 Chevrolet Colorado

Confirmed Service Customer

9/10/2025

Fast service

9/11/2025

Kurt, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Terry M|2024 Chevrolet Equinox

Confirmed Service Customer

9/11/2025

great service

9/12/2025

Terry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTN HLS, MI

Bernard H|2025 Chevrolet Blazer EV

Confirmed Sales Customer

9/11/2025

I was well please

Viollca Xhaja

9/12/2025

Bernard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WALLED LAKE, MI

Barbara S|2024 Chevrolet Trax

Confirmed Service Customer

9/11/2025

Omar was fantastic. I was in and out within an hour

9/12/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

WOLVERINE LAKE, MI

Janice C|2021 Chevrolet Tahoe

Confirmed Service Customer

9/11/2025

I liked the offer I had to get a discount if paid for 4 oil changes up front. Service was very speedy!

9/14/2025

Janice, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

NORTHVILLE, MI

Martin H|2023 Chevrolet Blazer

Confirmed Service Customer

9/11/2025

X

9/14/2025

Martin, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Inez B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/11/2025

My Son was very pleased with your Company, I've been with Feldman for many years. Sorry to hear that Randy is no longer there.

9/15/2025

Inez, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

COMMERCE TOWNSHIP, MI

Andrew C|2017 Chevrolet Equinox

Confirmed Service Customer

9/11/2025

Bill was incredibly easy to talk to. He broke down what was needed and responded quickly to any questions I had during the repair process. The entire crew was kind and knowledgeable. The mechanic was fast and efficient. Thank you, all, for making it easy!

9/15/2025

Andrew, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Thomas T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/12/2025

Leasing the vehicle was an easy experience. Everything was straightforward and explained thoroughly.

Khaled Dabish

9/15/2025

Thomas, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTN HLS, MI

Manuel C|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

9/12/2025

Always a great experience with Feldman Novi.

9/15/2025

Manuel, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTON, MI

Kelly W|2023 Buick Enclave

Confirmed Service Customer

9/12/2025

Price for an oil change was outrageous! Will probably shop around before coming back.

9/15/2025

Kelly, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please contact our General Manager, George Hawes at 248-348-7000 so we can discuss your experience further. We look forward to hearing from you.

Business Response

SOUTH LYON, MI

Anil G|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/13/2025

Excellent communication

Viollca Xhaja

9/15/2025

Anil, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CANTON, MI

Faisal A|2019 Chevrolet Suburban

Confirmed Service Customer

9/13/2025

Took a long time to diagnose the problem. Check engine light back on the next day.

9/15/2025

Faisal, we regret to hear that your experience with us was not a more positive one. If you are willing to give us another chance, please contact our General Manager, George Hawes, at 248-348-7000 so we can understand your situation better in order to try and turn your experience around. Thank you, Feldman Chevrolet of Novi

Business Response

CANTON, MI

Laurence D|2019 Chevrolet Impala

Confirmed Service Customer

9/11/2025

Good service

9/11/2025

Laurence, thank you so much for your positive comments about Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Vershaun J|2025 Chevrolet Tahoe

Confirmed Service Customer

9/11/2025

Omari was amazing. I stepped out of my car and was waiting for someone to help me. He walked ip to me and asked how he could help. There were other associates that were not helping anyone they only looked at me and looked away. Omari had the difference for me and my experience. If I return he will be the only reason why.

9/12/2025

Vershaun, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Anthony M|2025 Chevrolet Equinox EV

Confirmed Service Customer

9/12/2025

quick tire fix and honored our warranty. Same day in and out .

9/15/2025

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

COMMERCE TWP, MI

Martin H|2023 Chevrolet Blazer

Confirmed Service Customer

9/12/2025

X

9/15/2025

Thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

Philip T|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/12/2025

I recently had brought in my Silverado HD into Feldman Chevrolet of Novi for routine service maintenance and I have to say I was really impressed with the service and results. The Service Staff were very prompt, personable, Knowledgeable professionals. My service time for Oil change Coolant flush completion was very minimal. Well Received and I would recommend Feldman Chevrolet of Novi for all your New and Used car/Service needs. Phil Todor

9/15/2025

Philip, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Gary K|2026 Chevrolet Equinox

Confirmed Sales Customer

9/12/2025

Eric was great at explaining different models and after purchase of the equinox showing me how to use all the different features on my new vehicle.

Eric Demiene

9/15/2025

Gary, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Adam Y|2025 Chevrolet Traverse

Confirmed Service Customer

9/12/2025

Very good customer service

9/15/2025

Adam, we really appreciate your positive review! If you're ever in need of more help, please let us know!

Business Response

WIXOM, MI

Denise B|2016 Chevrolet Equinox

Confirmed Service Customer

9/12/2025

Quick service (oil change, rotated tires, new wiper blades), pleasant service attendant. Muffler still makes a lot of noise, doesn’t seem like it was looked at.

9/15/2025

Denise, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Aliza Z|2026 Chevrolet Equinox

Confirmed Sales Customer

9/13/2025

George, Viola and Jack were awesome to work with. We truly felt like they cared and listened. Great experience!!

Viollca Xhaja

9/15/2025

Aliza, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WEST BLOOMFIELD, MI

Jody S|2021 Chevrolet Blazer

Confirmed Service Customer

9/13/2025

Quick and friendly service

9/15/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

Business Response

NORTHVILLE, MI

Jim D|2019 Chevrolet Traverse

Confirmed Service Customer

9/13/2025

Moved from the Eastside. Feldman is my new home for service. Very pleasant and knowledgeable experience.

9/15/2025

Jim, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

Pamela S|2025 Chevrolet Trax

Confirmed Service Customer

9/13/2025

Fast and informative

9/15/2025

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTN HLS, MI

Patricia Y|2024 Chevrolet Equinox

Confirmed Service Customer

9/13/2025

Expectations met

9/15/2025

Patricia, we're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTN HLS, MI

Lowell T|2022 Chevrolet Bolt EUV

Confirmed Service Customer

9/14/2025

I was a good and easy dropoff. The wait time was not long in the service wait room.

9/15/2025

Lowell, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WEST BLOOMFIELD, MI

Toby R|2025 Chevrolet Suburban

Confirmed Sales Customer

9/14/2025

Patrick Saco was awesome. So was DJ. Shopped around different dealers online and over the phone for a while before coming to the Novi store. Decided to work with Patrick after the first visit. Everything worked out well. I am always cautious at dealerships, but I had a good experience this time. Patrick and DJ were helpful and professional. I will be back in the future.

PATRICK SACO

9/16/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Angelita S|2023 Chevrolet Equinox

Confirmed Service Customer

9/14/2025

My service advisor was Omari Mitchell-Hoke, he is always professional, and gets the job done. I was in for an oil change, I was in and out.

9/16/2025

Angelita, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi - Service. If you have any further questions, please give us a call. We're always happy to help!

Business Response

KEEGO HARBOR, MI

Franco K|2019 Chevrolet Equinox

Confirmed Service Customer

9/14/2025

Fast service

9/16/2025

Franco, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TWP, MI

Barbara W|2025 Chevrolet Trax

Confirmed Service Customer

9/14/2025

Great job 👏 I didn’t have to wait long. They washed my car that’s great👍🏽

9/16/2025

Barbara, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Nikhil S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/15/2025

Jermiah is amazing. No pressure like other dealership. He acts as customers advocate and does what is best for the customer. Loved to do business with him.

JERMIAH ALVARADO

9/16/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CANTON, MI

Lisa C|2025 Chevrolet Traverse

Confirmed Service Customer

9/15/2025

Fast, friendly service!!

9/16/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Murray D|2017 Chevrolet Volt

Confirmed Service Customer

9/15/2025

Per usual I received prompt, professional service from the service team and Bill McCue, service advisor.

9/16/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

REDFORD, MI

Bafel Z|2025 Chevrolet Blazer EV

Confirmed Sales Customer

9/15/2025

I was impressed with the speed and the knowledge of the sales Rep Viola, this was the fastest and best experience I had at any GM dealership, and she got my the car I was looking to get at a great price, Thank you viola and the entire team at Feldman great job

Viollca Xhaja

9/16/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COMMERCE TOWNSHIP, MI

Alan V|2026 Chevrolet Equinox

Confirmed Sales Customer

9/15/2025

Great experience and an excellent customer service. Jean P gave me a fantastic support and a close follow up.

Jean-Paul Guerrero

9/16/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WIXOM, MI

Aaron G|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/15/2025

Great

David McCurdy

9/16/2025

Aaron, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Ronda C|2022 Chevrolet Trailblazer

Confirmed Service Customer

9/12/2025

My car was fixed in a timely manner.

9/15/2025

Ronda, we're so happy we were able to help you out! Thank you for choosing Feldman Chevrolet of Novi - Service and we hope to see you again.

Business Response

WEST BLOOMFIELD, MI

Rita A|2026 Chevrolet Equinox

Confirmed Sales Customer

9/15/2025

Very helpful

Viollca Xhaja

9/16/2025

Rita, We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

NORTHVILLE, MI

Douglas M|2019 Chevrolet Impala

Confirmed Service Customer

9/16/2025

great service and advise

9/17/2025

Douglas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Bruno D|2024 Chevrolet Trailblazer

Confirmed Service Customer

9/16/2025

Fast with quality

9/17/2025

Bruno, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Marc W|2024 Chevrolet Blazer EV

Confirmed Service Customer

9/16/2025

Good communication and fast service

9/17/2025

David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Raynard B|2023 Chevrolet Camaro

Confirmed Service Customer

9/16/2025

They Greet you very kindly with great positive energy

9/17/2025

Raynard, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Detroit, MI

David T|2022 Chevrolet Blazer

Confirmed Service Customer

9/16/2025

Good price, good service, and did what he said they were going to do

9/17/2025

David, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

NORTHVILLE, MI

Thomas U|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/16/2025

Service was outstanding. When I arrived, I realized I had booked my appointment at a different Feldman deaership. Regardless, they got my truck in quickly and had the work done in a reasonable amount of time. I've been coming here for years and will continue to do so.

9/17/2025

Thomas, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Kevin C|2020 Chevrolet Equinox

Confirmed Service Customer

9/16/2025

Always a great experience at Feldman-Novi.

9/17/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

LIVONIA, MI

Michael M|2019 GMC Canyon

Confirmed Service Customer

9/17/2025

All went well

9/18/2025

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WALLED LAKE, MI

Robin J|2025 Chevrolet Trax

Confirmed Service Customer

9/15/2025

Satisfied with the communication and efficiency of the service appt.

9/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WHITE LAKE, MI

Macy B|2025 Chevrolet Trax

Confirmed Service Customer

9/15/2025

Friendly and professional staff. Comfortable waiting room area

9/16/2025

Macy, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We hope to see you soon!

Tarsha R|2025 Chevrolet Blazer

Confirmed Sales Customer

9/15/2025

Everyone was nice and helpful.

Viollca Xhaja

9/16/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

DETROIT, MI

Joseph G|2024 Chevrolet Equinox

Confirmed Service Customer

9/16/2025

My engine light was on, and they wanted me to leave car for 2-3 days. How about checking it out first, like other dealers. Who is going to drive me to work for 2/3 days. It seems a little out of reach for this, also the car seemed fine, whatever let me know what to do

9/17/2025

Joseph, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager, George Hawes, at 248-348-7000 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

WIXOM, MI

Shrook N|2019 Chevrolet Equinox

Confirmed Service Customer

9/16/2025

The person who helped me was nice and professional

9/17/2025

Shrook, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Cheryl G|2020 Chevrolet Trax

Confirmed Service Customer

9/16/2025

Appointments are always promptly and service is always excellent. Your facility is always clean and accommodating to customers.

9/17/2025

Cheryl, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Susann M|2024 Chevrolet Traverse

Confirmed Service Customer

9/17/2025

Everything went great

9/17/2025

Susann, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

COMMERCE TOWNSHIP, MI

Hyunwoo L|2025 Chevrolet Equinox

Confirmed Service Customer

9/18/2025

kind and excellent

9/21/2025

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MILFORD, MI

Barry F|2020 Chevrolet Traverse

Confirmed Service Customer

9/18/2025

Service writer was informative and took care of me right away

SOUTH LYON, MI

Anand V|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/17/2025

Tom is awesome

THOMAS ROLLISON

9/18/2025

Anand, thank you for your kind review; we are happy to pass along your comments to Tom here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Robert L|2022 Chevrolet Equinox

Confirmed Service Customer

9/18/2025

Best experience ever

9/21/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Peggy R|2025 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

Easy

9/23/2025

Peggy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Sarah S|2023 Chevrolet Traverse

Confirmed Service Customer

9/19/2025

I waited at the dealership and the oil change and maintenance work was completed timely. Eric was helpful and explained the work and warranty information well

9/23/2025

Sarah, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

Erich M|2018 Chevrolet Traverse

Confirmed Service Customer

9/19/2025

My service tech, Matt, was great. Explained process, recommended additional services, along with wait time, contact protocol and such. All completed as presented.

9/22/2025

Erich, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

FARMINGTON HILLS, MI

Sheri A|2012 Chevrolet Sonic

Confirmed Service Customer

9/19/2025

I had my vehicle brought in on Monday, September 15th. It sat there for four days until it was even looked at. This is not the first time that service was delayed. Last visit, my vehicle sat for a week before service was provided. I have been a long time customer and pass many Chevy dealerships to get to Feldman, however, service has progressively gone downhill.

9/22/2025

Sheri, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

HUNTINGTN WDS, MI

Chris P|2023 GMC Sierra 1500

Confirmed Service Customer

9/19/2025

Easy and fast.

9/22/2025

Chris, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

NORTHVILLE, MI

Vikrant V|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/20/2025

Great dealership and smooth experience

David McCurdy

9/22/2025

Vikrant, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Chris Z|2021 Chevrolet Equinox

Confirmed Service Customer

9/18/2025

The dealership does not care about the quality of service provided or the safety of the customer. The service department allowed me to leave and drive on unsafe tires after performing an oil change and tire rotation. I was never told my front tires were completely worn out.

W BLOOMFIELD, MI

Rachel S|2023 Chevrolet Equinox

Confirmed Service Customer

9/18/2025

Omari is the best! I can always count on great service under his care!

9/21/2025

Rachel, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

David H|2023 Chevrolet Malibu

Confirmed Service Customer

9/19/2025

Problem was not fixed although the ticket was closed as complete

9/22/2025

David, thank you for taking the time to leave us your feedback. We would like the opportunity to address your concerns. Please reach out to our General Manager, George Hawes, at 248-348-7000 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

COMMERCE TOWNSHIP, MI

Dejanique K|2023 Chevrolet Blazer

Confirmed Service Customer

9/19/2025

My service advisor Omari is always helpful with good energy! The rest of the staff is cool also

9/22/2025

Dejanique, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WATERFORD, MI

Edward E|2011 GMC Acadia

Confirmed Service Customer

9/19/2025

Everything was done in a professional manner. Attending staff was courteous and made recommendations about what services are needed

9/22/2025

Edward, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

Business Response

SOUTHFIELD, MI

Haribabu K|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/19/2025

honest and precise discussion. fair pricing and simple process. the dealer Jerimiah is very knowledgeable, gave his best in all aspects.

JERMIAH ALVARADO

9/22/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Lucy F|2024 Chevrolet Trax

Confirmed Service Customer

9/21/2025

On time, friendly and finished timely!!

9/22/2025

Lucy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Bruce C|2017 Chevrolet Cruze

Confirmed Service Customer

9/23/2025

Asked for a 22 inspection report and was told they.don’t provide them any more, asked if my tires were inflated to 35 pounds. I was told they were. I checked in my car and they were not at 35 pounds However, I was told my car oil is leaking and it would cost $900 to fix. Interesting, nothing from the 22 inspection report, Such as brakes, battery, tires, all bend on my car since 2017 How ever

9/24/2025

Bruce, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to our General Manager, George Hawes, at 248-348-7000 at your earliest convenience to discuss how we can turn your experience into a positive one.

Edward W|2024 Chevrolet Equinox

Confirmed Service Customer

9/20/2025

Quality service as usual***

9/22/2025

Edward, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

FARMINGTN HLS, MI

Stephen S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/20/2025

The sales person Kal Danish was able to find the truck I was looking for and was extremely helpful.

Khaled Dabish

9/22/2025

Stephen, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Michael W|2021 Chevrolet Traverse

Confirmed Service Customer

9/21/2025

Oil change done quickly

9/22/2025

Michael, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

FARMINGTON HILLS, MI

Michael M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

9/22/2025

N/a

9/22/2025

Michael, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

FARMINGTON, MI

Aldo A|2025 Chevrolet Trax

Confirmed Service Customer

9/22/2025

I was in and out of the dealership with the work performed just as I wanted it done

9/24/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

FARMINGTON HILLS, MI

Bruce A|1994 Chevrolet Corvette

Confirmed Service Customer

9/23/2025

Friendly and helpful. Delivered on promise.

9/24/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

W BLOOMFIELD, MI

Murray D|2017 Chevrolet Volt

Confirmed Service Customer

9/23/2025

My advisor had ordered a wheel alignment part to replace a defective one discovered at an earlier service job. When the part arrived, I was contacted, an appointment was made, and the work was completed on time while I waited. Bill McCue, my service advisor, is simply the best! Feldman Chevrolet is fortunate to have such a professional providing superior customer service!

9/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

REDFORD, MI

Thomas K|2025 Chevrolet Equinox

Confirmed Service Customer

9/24/2025

Bill Mccue always does a great job!!!

9/25/2025

Thomas, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WIXOM, MI

David T|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

9/24/2025

Thank you

9/25/2025

David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

W BLOOMFIELD, MI

Leron J|2022 Chevrolet Trailblazer

Confirmed Service Customer

9/23/2025

This was my first vehicle service at this location and Eric Tippett was very helpful and walked me through my service needs and recommendations.

9/24/2025

Leron, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Taylor, MI

John M|2008 Chevrolet Tahoe

Confirmed Service Customer

9/23/2025

As usual dealing with Omari is a positive experience. Very professional and knowledgeable. The “Back Room” handled the repair with great expertise leading to a positive result. Thanks again. BTW, I’m still waiting to hear from the party in the Used Car Department who was to contact me with an offer on my Tahoe. Regards

9/24/2025

John, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WOLVERINE LAKE, MI

Keith C|2020 Chevrolet Equinox

Confirmed Service Customer

9/23/2025

Zak was our service advisor and took great care of us.

9/24/2025

Keith, thank you for your kind review; we are happy to pass along your comments to Zak here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Aretha W|2025 Chevrolet Trailblazer

Confirmed Service Customer

9/23/2025

Eric is such a nice person. He took care of all of my needs. He went above and beyond to make sure that I was taken care of. I really appreciate him and all of the employees at my dealership.

9/24/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

Business Response

WIXOM, MI

Charles D|2026 Chevrolet Traverse

Confirmed Sales Customer

9/24/2025

The team that helped me purchase my Traverse were true professionals.

Viollca Xhaja

9/24/2025

Charles, our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

STERLING HEIGHTS, MI

Matthew M|2026 Chevrolet Traverse

Confirmed Sales Customer

9/25/2025

Comfortable and stress free

Viollca Xhaja

9/27/2025

Matthew, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WESTLAND, MI

Jerome M|2021 Chevrolet Blazer

Confirmed Service Customer

9/25/2025

We brought our 2021 Blazer in for two problems. One seems to be fixed by the new battery but the other issue (hands free open of the tailgate) still is not working.

9/27/2025

Jerome, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to our General Manager, George Hawes, at 248-348-7000 so we can assist you further.

Business Response

LIVONIA, MI

Donna P|2025 Chevrolet Trailblazer

Confirmed Service Customer

9/25/2025

It was enjoyable

9/27/2025

Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COMMERCE TOWNSHIP, MI

Brayden I|2024 Chevrolet Traverse

Confirmed Service Customer

9/25/2025

Always great service

9/28/2025

Brayden, thank you so much for your positive comments about Feldman Chevrolet of Novi - Service! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WALLED LAKE, MI

Marilyn M|2023 Chevrolet Trailblazer

Confirmed Service Customer

9/25/2025

It was great!

9/28/2025

Marilyn, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

W BLOOMFIELD, MI

Mike D|2026 Chevrolet Equinox

Confirmed Sales Customer

9/25/2025

Excellent all-around service from Kal

Khaled Dabish

9/28/2025

Mike, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Catherine S|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/25/2025

Easy to make appointment, promptly greeted, friendly staff and quick turnaround while I waited for my oil change

9/28/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Rubin G|2026 Chevrolet Tahoe

Confirmed Sales Customer

9/25/2025

Made the whole experience simple, easy and quick.

Khaled Dabish

9/28/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WEST BLOOMFIELD, MI

Gary B|2025 Chevrolet Blazer

Confirmed Service Customer

9/26/2025

No wait, completed correctly.

9/29/2025

Gary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SOUTH LYON, MI

Gerald M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/26/2025

nice greeting at service job done in a timely manner & off I go.

9/29/2025

Gerald, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

SOUTH LYON, MI

Harvy B|2024 Chevrolet Tahoe

Confirmed Service Customer

9/26/2025

Courteous, quick, and clean

9/29/2025

Harvy, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Patrick R|2024 Chevrolet Trax

Confirmed Service Customer

9/26/2025

Eric Tippet is always a pleasure to work with. I arrived on time for my scheduled appointment and got right in, as usual. I was in and out on a timely basis for services rendered. Great team work!

9/29/2025

Patrick, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WIXOM, MI

Dan P|2020 Chevrolet Corvette

Confirmed Service Customer

9/27/2025

The service appointment went as planned No issues.

9/29/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Alice M|2025 Chevrolet Trax

Confirmed Sales Customer

9/27/2025

As soon as you walk in dealership you feel welcomed. My Salesperson, Viola was so friendly and down to earth. She was so organized & understood my financial situation & worked around it.

Viollca Xhaja

9/29/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MADISON HEIGHTS, MI

Linda E|2021 Chevrolet Equinox

Confirmed Service Customer

9/27/2025

I needed my regular oil change and tire rotation for my Chevy Equinox. All went great and the staff was very professional and did a great job!

9/29/2025

Linda, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please let us know if there is anything else we can do for you; we are more than happy to help!

Eric L|2025 Chevrolet Tahoe

Confirmed Service Customer

9/27/2025

Fast and efficient

9/29/2025

Eric, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Feldman Chevrolet of Novi. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PINCKNEY, MI

Shamoon S|2026 Chevrolet Equinox

Confirmed Sales Customer

9/27/2025

It was friendly. The agent helped us through all the process. I recommend everyone to visit the dealership and look at their amazing deals

Eric Demiene

9/29/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Walid A|2026 Chevrolet Silverado EV

Confirmed Sales Customer

9/27/2025

Francis is an absolute pleasure to work with. He is different than any other car salesman I worked with. He has a new customer for life now!

FRANCIS HANNA

9/29/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ANN ARBOR, MI

Michael M|2017 Chevrolet Cruze

Confirmed Service Customer

9/27/2025

Everything went smooth, quick and easy. Omari, the service advisor, was very helpful and a true professional. The work was done, and my car was ready sooner than I expected!

9/29/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PLYMOUTH, MI

Vitor I|2024 Chevrolet Blazer

Confirmed Service Customer

9/27/2025

very friendly staff and fast service

9/29/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

NORTHVILLE, MI

Derrick Y|2020 Chevrolet Equinox

Confirmed Service Customer

9/28/2025

I really appreciate the representative informed me of the oil change package deal. It was great.

9/30/2025

Derrick, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Stephen D|2024 Chevrolet Traverse

Confirmed Service Customer

9/29/2025

Very professional upon check in for an oil change, they explained the coverage for the package I was buying, where I could use the future pre-paid oil changes, what was covered with it and how long it lasts.

9/30/2025

Stephen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

James S|2024 Chevrolet Silverado EV

Confirmed Service Customer

9/29/2025

Brought the vehicle in for service and everything was taken care of promptly and professionally! Eric was very helpful and went out of his way to kept me updated while the vehicle was there. Thank you!

9/30/2025

James, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GRAND BLANC, MI

Trent M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/29/2025

Outlet, Jack and Drew were great!

Viollca Xhaja

9/30/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NORTHVILLE, MI

Melissa C|2026 Chevrolet Equinox

Confirmed Sales Customer

9/29/2025

Good

Viollca Xhaja

9/30/2025

Melissa, thank you for the high star rating! We hope you have a great day!

Business Response

REDFORD, MI

Huriel R|2025 Chevrolet Tahoe

Confirmed Sales Customer

9/29/2025

Excellent service

Viollca Xhaja

9/30/2025

Huriel, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST BLOOMFIELD, MI

Robert N|2026 Chevrolet Traverse

Confirmed Sales Customer

9/29/2025

Tom was very helpful and the purchase was super easy.

THOMAS ROLLISON

9/30/2025

Robert, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

FLINT, MI

Uniza R|2025 Chevrolet Blazer EV

Confirmed Service Customer

9/29/2025

Omani at service center was condescending and did not do a good job at explaining to me what needed to be done on my vehicle. I did not appreciate his attitude at all.

9/30/2025

Uniza, we appreciate you taking the time to leave us this feedback. Here at Feldman Chevrolet of Novi, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our General Manager, George Hawes, at 248-348-7000 to discuss ways we can better serve you in the future.

Business Response

DETROIT, MI

Betty H|2025 Chevrolet Equinox EV

Confirmed Service Customer

9/29/2025

Just as I was advised, I was in and out within an hour. Waiting room has comfy seats, no snacks provided which is okay. I probably shouldn't eat them anyway. A water dispenser would have been nice though😊

9/30/2025

Betty, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Business Response

LIVONIA, MI

James S|2022 Chevrolet Camaro

Confirmed Service Customer

9/29/2025

The people did a good job till the end of the job, I picked my car up drove it home put it in the garage and the next day i was looking things over and checked the oil and it was not reading on the dip stick. So i called service dept. told them what i found and he asked me to drive it back to the dealer ship like that. So i told no that i would take it to a oil change shop an 1/8 of a mile from my house . Have them change the oil so that i would know that it was right! It turn's out it had about seven Qt's in it, It should of been ten Qt's.

9/30/2025

James, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We hope you are willing to give us another chance. Please reach out to us at (248) 513-8920 so we can work towards a resolution.

Business Response

WATERFORD, MI

Debra L|2021 Chevrolet Trailblazer

Confirmed Service Customer

9/29/2025

They were fast, professional, and courteous. I brought my vehicle in for an oil change and tire rotation. They noticed that one of my back up lights were out so they replaced it for me, which I really appreciated.

9/30/2025

Debra, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WALLED LAKE, MI

Michele M|2025 Chevrolet Equinox

Confirmed Service Customer

9/29/2025

Our service manager was Eric. We always hope to have him as he provides excellent service. He's professional and always strives to identify and get issues fixed.

9/30/2025

Michele, thank you for your kind review; we are happy to pass along your comments to Eric here at Feldman Chevrolet of Novi! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

NORTHVILLE, MI

Ricardo F|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/29/2025

Great customer service focus

Jean-Paul Guerrero

9/30/2025

Ricardo, we really appreciate your feedback! We look forward to your next visit! Take care!

Elaine O|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/29/2025

In my 32 years of leasing and buying cars, Viola and her team were hands-down, the best experience I have ever had at any dealership.

Viollca Xhaja

10/1/2025

Elaine, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

SOUTH LYON, MI

George T|2026 Chevrolet Equinox

Confirmed Sales Customer

10/2/2025

Eric Tipton, their senior service advisor, has always stepped up for us. Also met with Jeremiah in sales department and walked out of the showroom in a 2026 Chevy Equinox in 90 minutes!

JERMIAH ALVARADO

10/6/2025

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Carol E|2024 Chevrolet Equinox

Confirmed Service Customer

10/2/2025

I appreciate you

10/6/2025

Carol, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CANTON, MI

Natalya P|2024 Chevrolet Equinox

Confirmed Service Customer

10/3/2025

Always a nice experience. Professional and friendly staff. Fast service.

10/6/2025

Natalya, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Linda M|2025 Chevrolet Equinox

Confirmed Service Customer

10/3/2025

Met all my expectations in a good time frame

10/6/2025

Linda, we're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE, MI

Deanean L|2016 Chevrolet Equinox

Confirmed Service Customer

10/3/2025

Explained the diagnostics

10/6/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

NORTHVILLE, MI

Michael B|2024 Chevrolet Equinox

Confirmed Service Customer

10/4/2025

Johnny was very helpful.

10/6/2025

Michael, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Karen H|2017 Chevrolet Cruze

Confirmed Service Customer

10/4/2025

Despite the expense everything was great.

10/6/2025

Karen, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out! General Manager George Hawes 248-348-7000

Business Response

REDFORD, MI

Kelly J|2020 Chevrolet Malibu

Confirmed Service Customer

10/4/2025

Very friendly and provided a reasonable repair

10/6/2025

Kelly, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Barbara A|2026 Chevrolet Equinox

Confirmed Sales Customer

10/5/2025

It was a great experience. My salesman Ben went out of his way to get me the car I was looking for. I am very happy.

BENJAMIN ROWAN

10/7/2025

Barbara, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

REDFORD, MI

Betty E|2024 Chevrolet Equinox

Confirmed Service Customer

10/6/2025

As always, Bill McCue took good care of our needs and answered our questions. We are very satisfied with the service we have received over the years from Feldman Chevrolet.

10/7/2025

Betty, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Heather C|2015 Chevrolet Trax

Confirmed Service Customer

9/24/2025

Eric was excellent with his service

9/25/2025

Heather, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WALLED LAKE, MI

Rawan A|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/24/2025

Great experience. Viola helped us find a suitable car. We are trying an EV and like it so far.

Viollca Xhaja

9/25/2025

Rawan, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BIRMINGHAM, MI

John G|2015 Chevrolet Corvette

Confirmed Service Customer

10/6/2025

Matt S in service treated me terrible( he would not answer text or vm’s) after doing business with Feldman for over 25 years ! I escalated to the service manager Matt but he did not help much either so I escalated to George Hayes . The reason I had to escalate was because my Corvette was hit while in Feldman’s possession by another customer and Matt S kept telling me to call my insurance company ! It was the customer and Feldmans problem . Took 10 days to get body work go ahead . Steve in the body shop is the only person that treated me with respect and a customer .

10/7/2025

John, we regret to hear that you had this experience with us. Here at Feldman Chevrolet of Novi, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our General Manager, George Hawes at 248-348-7000 to discuss ways we can better serve you in the future.

Business Response

NORTHVILLE, MI

Douglas G|2025 Chevrolet Blazer

Confirmed Service Customer

10/6/2025

Zak and all the service technicians and mechanics did a great job

10/7/2025

Douglas, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

FOWLERVILLE, MI

Mary R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/6/2025

Great service from start to finish. No BS.

Viollca Xhaja

10/7/2025

Mary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTH LYON, MI

Marcia P|2025 Chevrolet Trax

Confirmed Sales Customer

10/6/2025

I am very pleased with Feldman dealerships. They are always top notch. Tom Rollison was my sales agent on the new lease. He took care of everything and is very knowledgable. I knew I could trust him to give me the best deal.

THOMAS ROLLISON

10/7/2025

Marcia, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Bruce W|2024 Chevrolet Equinox

Confirmed Service Customer

10/7/2025

Perfect experience, all done quickly and quietly

10/8/2025

Bruce, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

BLOOMFIELD HILLS, MI

Robert K|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/7/2025

I waited for an oil change for which I had an appointment. The waiting room was comfortable and offer free water, coffee. Would prefer hot tea as an option. Service took a little longer than expected, but still reasonable.

10/8/2025

Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

FARMINGTN HLS, MI

David H|2024 Chevrolet Corvette

Confirmed Service Customer

10/7/2025

Best service experience I have ever had.

10/8/2025

David, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Susan K|2025 Chevrolet Trax

Confirmed Service Customer

10/8/2025

The tech was polite and informative. He answered all my questions.

10/9/2025

Susan, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

TAYLOR, MI

Heather W|2013 Chevrolet Equinox

Confirmed Service Customer

10/8/2025

The tech did not return my wheel locking nut to the package that was sitting on the front passenger seat. Instead he or she left them in my cup holder and on the dashboard. I shouldn’t have to clean up after the technician.

10/9/2025

Heather, thank you for taking the time to leave us feedback about your experience with us. Here at Feldman Chevrolet of Novi, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our General Manager, George Hawes, at 248-348-7000 to discuss ways we can better serve you in the future.

Business Response

COMMERCE TWP, MI

Brenda A|2025 Chevrolet Trax

Confirmed Service Customer

10/8/2025

It was quick

10/9/2025

Brenda, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

William B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/8/2025

I contacted my past salesman Jean-Paul Guerrero that my lease on my 2023 Silverado was coming to an end. JP worked with my desired monthly payment and the truck I desired to sell me a 2026 Silverado LT.

Jean-Paul Guerrero

10/10/2025

William, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Abigail S|2026 Chevrolet Equinox

Confirmed Sales Customer

10/8/2025

It was a very quick process and got into my new car in a quick time frame. Tom was alot of help.

THOMAS ROLLISON

10/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

TRAVERSE CITY, MI

Lance P|2024 Chevrolet Equinox EV

Confirmed Service Customer

10/9/2025

Quick and fast service as always ☺️

10/11/2025

Lance, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Michael J|2011 Chevrolet Equinox

Confirmed Service Customer

10/8/2025

It was goo

10/9/2025

Michael, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

TAYLOR, MI

Prasanta P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

10/8/2025

Very happy

JERMIAH ALVARADO

10/9/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MASON, OH

Susan V|2021 Chevrolet Blazer

Confirmed Service Customer

10/8/2025

Service guy taking care of me was great and service was quick enough

10/9/2025

Susan, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

CANTON, MI

Robb R|2024 Chevrolet Colorado

Confirmed Service Customer

10/8/2025

Fast and friendly service for my oil change.

10/10/2025

Robb, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BERKLEY, MI

Susan H|2025 Chevrolet Blazer

Confirmed Service Customer

10/8/2025

Eric did a great job explaining the levels of oil chang services available. My car was serviced on a timely basis.

10/10/2025

Susan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Margaret A|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/8/2025

Very positive experience all around.

THOMAS ROLLISON

10/11/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

LIVONIA, MI

Anitra K|2019 Chevrolet Traverse

Confirmed Service Customer

10/8/2025

Omari was great in the Service Dept. Kept me updated and did not sugar coat the timeframe it could take to complete, which I appreciated. Even though I had the extended warranty, I still had to wait for approval from GM - this actually took pretty long to me. Overall, a great experience with the dealership though.

10/10/2025

Anitra, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

FARMINGTON HILLS, MI

Michael G|2012 GMC 1500 Yukon XL

Confirmed Service Customer

10/9/2025

All repairs were done satisfactory.

10/10/2025

Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi - Service and we hope to see you again soon!

Business Response

FARMINGTN HLS, MI

Alex L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/9/2025

Everyone was very polite and helpful. The routine maintenance I brought my vehicle in for was completed quickly.

10/11/2025

Alex, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LIVONIA, MI

Tammie C|2023 Chevrolet Blazer

Confirmed Service Customer

10/9/2025

On time with my appointment --

10/11/2025

Tammie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Schakerra T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/9/2025

Tim Brown was amazing.

TIMOTHY BROWN

10/12/2025

Schakerra, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

REDFORD, MI

Shannan B|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/9/2025

Viola was wonderful

Viollca Xhaja

10/12/2025

Shannan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON, MI

Ayanah A|2025 Chevrolet Traverse

Confirmed Service Customer

10/9/2025

My visit was a quick and easy process!

10/12/2025

Ayanah, we're glad everything was completed quickly and to your satisfaction. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DETROIT, MI

Jill L|2023 Chevrolet Equinox

Confirmed Service Customer

10/9/2025

Omari was extremely friendly and helpful. I highly recommend!!!

10/12/2025

Jill, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi - Service. Thanks for the recommendation, and have an amazing day!

Business Response

FENTON, MI

Wisam A|2024 Chevrolet Trailblazer

Confirmed Service Customer

10/10/2025

The best dealership I had been

10/12/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

W BLOOMFIELD, MI

Erma K|2024 Chevrolet Equinox

Confirmed Service Customer

10/11/2025

Always a great service with Omari

10/13/2025

Erma, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

WALLED LAKE, MI

Lawrence D|2026 Chevrolet Equinox

Confirmed Sales Customer

10/12/2025

Great experience, everyone was so kind and helpful. A wonderful bunch of people. I would be proud to work with.

Viollca Xhaja

10/13/2025

Lawrence, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

David H|2026 Chevrolet Traverse

Confirmed Sales Customer

10/13/2025

We had another great experience at Feldman with our Salesman Dave. He was nice, informative and got us another terrific deal for our new car.

David McCurdy

10/13/2025

David, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST BLOOMFIELD, MI

Paul S|2024 Chevrolet Equinox

Confirmed Service Customer

10/9/2025

The mechanic was very polite and professional. The wait was normal. The waiting area was clean. The mechanic was also very helpful. It was a very goo experience.

10/11/2025

Paul, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Lawrence M|2022 Chevrolet Colorado

Confirmed Service Customer

10/9/2025

A good experience. Professional & efficient staff.

10/11/2025

Lawrence, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Oscar W|2017 Chevrolet Impala

Confirmed Service Customer

10/9/2025

Oil service, and tire rotation done well.

10/12/2025

Oscar, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Alfonso P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

10/9/2025

Purchase process was efficient, fast, well executed. Not many options to chose from but that was OK.

Viollca Xhaja

10/11/2025

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BIRMINGHAM, MI

Hector S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/10/2025

Great service! Jean Paul was very professional and kept me informed every step of the way. I highly recommend him if you're looking for a smooth and easy car-buying experience at Feldman Chevrolet Novi.

Jean-Paul Guerrero

10/12/2025

Hector, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Thanks for the recommendation, and have an amazing day!

Beatriz H|2020 Chevrolet Trax

Confirmed Service Customer

10/10/2025

good service

10/12/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

NORTHVILLE, MI

Angela W|2013 Chevrolet Cruze

Confirmed Service Customer

10/10/2025

Omari Hoke at Feldman Chevrolet is an excellent person to work with, he is very professional, polite and knowledgeable.

10/12/2025

Angela, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON, MI

John M|2022 GMC Terrain

Confirmed Service Customer

10/10/2025

Great service

10/12/2025

John, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Bob H|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/13/2025

great service. Bills always a great help!

10/14/2025

Bob, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

LIVONIA, MI

Michael A|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/13/2025

My salesman did a excellent with all aspects of my sale. He was friendly and knowledge about aspects of the sale and vehicle. he finance manager was well prepared and the closing went smoothly

BEN BUTSKI

10/14/2025

Michael, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PETERSBURG, MI

Marvin B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/13/2025

SERVICE AGENT WAS VERY HELPFUL.

10/13/2025

Marvin, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Christopher J|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/13/2025

Couldn't have gone smoother. Dropped truck off and ran errands, recieved text that is was done and picked up. Eric was great as always.

10/13/2025

Our staff is committed to providing each of our clients with the best automotive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Feldman Chevrolet of Novi!

Godwin W|2020 Chevrolet Traverse

Confirmed Service Customer

10/13/2025

As always, the service was great!!

10/14/2025

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

COMMERCE TWP, MI

Amjad A|2025 Chevrolet Blazer EV

Confirmed Service Customer

10/13/2025

Omari and the team were clear and efficient, got the service complete ahead of promised timeline

10/14/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

NORTHVILLE, MI

Alaina B|2025 Chevrolet Tahoe

Confirmed Service Customer

10/13/2025

My experience was quick and great customer service

10/14/2025

Alaina, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Gregory P|2023 Chevrolet Blazer

Confirmed Service Customer

10/15/2025

Johnny was great and extremely helpful with getting me in for an oil change. I appreciate his ability to work with the client. The only problem I have is with whoever the technician or assistant technician that checked for the air filter, left items that WERE in my glove box spread across the floor and on the passenger seat. It look ransacked. I personally feel like everything should be kept in the order/original state that it was found in. I'm pretty sure that this mishap was not done by Johnny, because WE discussed the fact that I wasn't getting an air filter this time, JUST an oil change, which means there was no reason for the technician to ransack the glove box like that. and this. S/N this ISN'T the first time I've complained about this issue after getting an oil change. Just be respectful of other people's things, it's really not that difficult. Thanks again Johnny for all you did in assisting me.

10/16/2025

We appreciate you taking the time to leave us this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (248) 567-6852. We look forward to hearing from you.

Business Response

DETROIT, MI

Corey G|2024 GMC Sierra 1500

Confirmed Service Customer

10/15/2025

I told the service rep I just wanted an oil change and tire rotation. He said that was the "good" package. It seemed a bit expensive for just an oil change and tire rotation, but I said ok. After looking at the invoice, I learned why it was so expensive. A fuel additive was tacked on to the order that I didn't ask for. Pretty shady.........

10/16/2025

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (248) 513-8920 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

W BLOOMFIELD, MI

Elizabeth C|2026 Chevrolet Equinox

Confirmed Sales Customer

10/15/2025

The dealership was very responsive to our needs.

Eric Demiene

10/16/2025

Elizabeth, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

NORTHVILLE, MI

Richard S|2026 Chevrolet Equinox

Confirmed Sales Customer

10/15/2025

hectic, stressful, nervures. the sales people were helpful and got a decent price.

Viollca Xhaja

10/16/2025

Richard, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Rodney H|2025 Chevrolet Equinox

Confirmed Service Customer

10/15/2025

Completed in a timely manner

10/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Douglas M|2019 Chevrolet Impala

Confirmed Service Customer

10/16/2025

Great service and support

10/19/2025

Douglas, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Greta S|2020 Chevrolet Equinox

Confirmed Service Customer

10/16/2025

Oil change done quickly

10/19/2025

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Phyllis B|2019 Chevrolet Trax

Confirmed Service Customer

10/16/2025

The weight wasn’t long

10/19/2025

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COMMERCE TWP, MI

Gerald K|2021 Chevrolet Equinox

Confirmed Service Customer

10/16/2025

Quick and easy.

10/19/2025

Gerald, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

WOLVERINE LAKE, MI

Thomas G|2026 Chevrolet Colorado

Confirmed Sales Customer

10/16/2025

Kal was awesome! Treated me like I was his brother. I'm an "old school" kind of guy and he helped set up the truck with my phone. Overall great experience. Have always purchased Ford trucks and was getting the run around so I thought why not check out Chevy. Felt I could trust Kal after about a minute of talking with him. P.S. I love the truck!

Khaled Dabish

10/19/2025

Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

LIVONIA, MI

Mary S|2026 Chevrolet Equinox

Confirmed Service Customer

10/16/2025

Everything went well.

10/19/2025

Mary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COMMERCE TWP, MI

Barbara W|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/16/2025

Very professional and easy to work with.

Viollca Xhaja

10/19/2025

Barbara, thank you for your kind words and this wonderful review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREELAND, MI

Arthur T|2026 Chevrolet Equinox

Confirmed Sales Customer

10/16/2025

Very quick and easy experience

David McCurdy

10/19/2025

Arthur, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Karone L|2024 Chevrolet Tahoe

Confirmed Service Customer

10/17/2025

Very professional. The service was fast.

10/19/2025

Karone, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROMULUS, MI

Curtis A|2024 Chevrolet Trax

Confirmed Service Customer

10/17/2025

Service advisor was nice and made you feel comfortable and welcome.

10/20/2025

Curtis, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DETROIT, MI

Stephanie B|2025 Chevrolet Trax

Confirmed Sales Customer

10/17/2025

Jeremiah was AMAZING!!! He is so friendly and sweet and went the extra mile to help me get the SUV that I wanted. Even though he had some challenges he didn’t let that deter him.

JERMIAH ALVARADO

10/20/2025

Stephanie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WIXOM, MI

Ronald S|2023 Chevrolet Camaro

Confirmed Service Customer

10/17/2025

Omar is your best guy. Gets things done

10/20/2025

Ronald, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINCKNEY, MI

David D|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/17/2025

Excellent group of people ready and willing to help me get into a new vehicle. I received speedy responses to my questions and felt like a valued customer.

THOMAS ROLLISON

10/19/2025

David, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAULT SAINTE MARIE, MI

Shakeisa J|2025 Chevrolet Equinox

Confirmed Service Customer

10/17/2025

Eric was great! He was patient, communicative and made the process seamless.

10/19/2025

Shakeisa, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OAK PARK, MI

Sarmad A|2022 Chevrolet Tahoe

Confirmed Service Customer

10/17/2025

Good. Smooth and fast service

10/19/2025

Sarmad, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HTS, MI

Shravan P|2025 Chevrolet Equinox EV

Confirmed Service Customer

10/17/2025

Very Good

10/20/2025

Shravan, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTN HLS, MI

Jeffrey B|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/17/2025

I've been servicing my Silverado at Feldman in Novi for the 6+ years I've owned it and always have a great experience. I always deal with Eric in the service department and would give him more than 5 stars if given the option.

10/20/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Colleen E|2022 Chevrolet Equinox

Confirmed Service Customer

10/18/2025

Friendly and professional staff

10/20/2025

Colleen, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Tenay T|2021 Chevrolet Trax

Confirmed Service Customer

10/18/2025

Johnathan was very clear and provided excellent customer service

10/20/2025

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DETROIT, MI

Dean H|2019 Chevrolet Equinox

Confirmed Service Customer

10/18/2025

Excellent service

10/20/2025

Dean, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

W BLOOMFIELD, MI

Michael B|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/19/2025

Chris Boring and George Hawes are the best. Very fair price on the trade and great experience buying. Dave McCurdy was also very helpful. Thanks Team Michael Boring

DAVID KING

10/20/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Novi

Business Response

SOUTH LYON, MI

Jay L|2025 Chevrolet Equinox EV

Confirmed Service Customer

10/20/2025

Good

10/21/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Eric B|2014 Chevrolet Corvette

Confirmed Service Customer

10/20/2025

Eric always takes great care of our service and communicates along the way.

10/21/2025

Eric, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

W BLOOMFIELD, MI

Daniel W|2024 Chevrolet Traverse

Confirmed Service Customer

10/20/2025

Overall good experience however couldn’t identify the transmission issues

10/21/2025

Daniel, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (248) 513-8920 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

FARMINGTON HILLS, MI

Malcom M|2021 Chevrolet Traverse

Confirmed Service Customer

10/20/2025

Eric Tippett in service always does a great job helping us.

10/21/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

NORTHVILLE, MI

Chihang L|2024 Chevrolet Blazer EV

Confirmed Service Customer

10/20/2025

Vehicle is ready within promise time frame

10/21/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Richard S|2025 Chevrolet Corvette

Confirmed Service Customer

10/20/2025

Fast induction of vehicle by service representative, with a fast turnaround to receipt of vehicle.

10/21/2025

Richard, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

Brent R|2025 Chevrolet Equinox

Confirmed Service Customer

10/20/2025

Quick and friendly experience as always! Thank you.

10/21/2025

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Kimberly J|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/20/2025

Charlie Webb wax helpful

CHARLES WEBB

10/21/2025

Kimberly, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Anthony M|2026 Chevrolet Traverse

Confirmed Sales Customer

10/20/2025

It is a pleasure to do business with Feldman Chevrolet which is what I have done for many years. Their personnel are very attentive from the Sales Department to the Financial Department to the Service Department.

AMY KNOY

10/21/2025

Your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

Pam B|2023 Chevrolet Camaro

Confirmed Service Customer

10/22/2025

Very knowledgeable people

10/22/2025

Pam, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

COMMERCE TWP, MI

Kirk R|2025 Chevrolet Suburban

Confirmed Service Customer

10/22/2025

1st maintence checkup

10/22/2025

Kirk, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON, MI

Ryan F|2025 Chevrolet Equinox EV

Confirmed Service Customer

10/22/2025

The estimated time for repair was within the actual and the costs were also within the estimate.

10/22/2025

Ryan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TWP, MI

Cheryl S|2024 Chevrolet Equinox

Confirmed Service Customer

10/22/2025

Was acknowledged immediately upon entering the dealership; the item to be replaced was instock so was able to get it replaced the same day. Was told it would take 1.5hrs, but was done in an hour! Was great experience!

10/22/2025

Cheryl, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

W BLOOMFIELD, MI

Bob R|2023 Chevrolet Corvette

Confirmed Service Customer

10/22/2025

I dealt with Zack and he was very personable and knowledgeable and made me feel very comfortable. Leaving my Corvette with you.

10/22/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NORTHVILLE, MI

Carrie P|2025 Chevrolet Trax

Confirmed Sales Customer

10/22/2025

Ben was outstanding at helping me with my new Lease. Took the extra time to answer questions, test drive with my Dad, texted me and made my experience awesome. Highly recommend Ben.

BEN BUTSKI

10/23/2025

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Nana B|2021 Chevrolet Equinox

Confirmed Service Customer

10/22/2025

Amari was very personable and pleasant to work with.

10/23/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! Please let us know if there is anything else we can do for you; we are more than happy to help!

David L|2025 Chevrolet Trax

Confirmed Service Customer

10/22/2025

Good service

10/24/2025

David, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

COMMERCE TOWNSHIP, MI

Simone D|2024 Chevrolet Blazer

Confirmed Service Customer

10/22/2025

Knowledgeable and friendly service staff. Fast service as well

10/23/2025

Simone, we're glad to hear you found our staff was so knowledgeable and friendly! If you're ever in need of more help, please let us know!

Business Response

FARMINGTON, MI

Brenda A|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/23/2025

Jack was very helpful

Viollca Xhaja

10/26/2025

Brenda, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Keith P|2020 Chevrolet Traverse

Confirmed Service Customer

10/23/2025

From my call to my awesome advisor, Bill McCue for scheduling to the pick-up of my vehicle, Matt Shuwaloff and the entire Feldman-Novi Team provided TOP-NOTCH service.

10/26/2025

Keith, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Zachary S|2025 Chevrolet Trailblazer

Confirmed Service Customer

10/13/2025

My service advisor Omari was great. He was very friendly and gave constant updates on my vehicle. My vehicle was completely much quicker than I anticipated. The only complaint I have is that my vehicle was in due to transmission issues/leak, and the technician did not clean the ATF off of the under shield and the vehicle did not get washed off.

10/14/2025

Zachary, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi - Service. We sincerely value your business and look forward to your next visit!

Business Response

WIXOM, MI

Debra V|2025 Chevrolet Trax

Confirmed Service Customer

10/13/2025

I went in for my covered first oil change. The staff was pleasant and professional. I was out in less than an hour. It was an overall positive experience. I only wish my experience with financial was as positive. The sales department did fine but I do not have faith in the financial department. I’m not sure I will lease from here the next time. Too many mistakes were made…. It’s unfortunate . Kudos to the service department!

10/14/2025

Debra, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

MILFORD, MI

Danielle M|2020 Chevrolet Traverse

Confirmed Service Customer

10/13/2025

Friendly, clean, helpful, honest

10/14/2025

Danielle, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COMMERCE TWP, MI

Norma P|2025 Chevrolet Equinox

Confirmed Service Customer

10/14/2025

Omari was GREAT

10/14/2025

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Cristopher B|2023 Chevrolet Trailblazer

Confirmed Service Customer

10/14/2025

Great Service and Fast

10/15/2025

Cristopher, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

James M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

10/14/2025

My weeks days are always busy and David was great finding the vehicle and deal I was looking for ahead of my visit. Everything from there went smooth also

DAVID KING

10/15/2025

James, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

YPSILANTI, MI

Alvin C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/14/2025

You guys used to wash my vehicle, the last couple of times I have serviced my vehicle No car wash.

10/15/2025

Alvin, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

FARMINGTON HILLS, MI

Mark M|2023 Chevrolet Corvette

Confirmed Service Customer

10/14/2025

I was told the oil change on our card would be an hour for the service. After waiting 2 hrs, my car was ready. From the PDR / Performance Data Recorder , I could see the car was parked outside at 6:02pm I was not told the car was ready until 630. Pretty crappy to leave someone sitting almost 30 minutes when a simple oil change took much longer than expected. I'm still looking for a dealership that can provide good customer service.

10/15/2025

Mark, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

PLYMOUTH, MI

Angela G|2026 Chevrolet Equinox

Confirmed Sales Customer

10/14/2025

I have used Feldman of Novi in the past and feel that they go above and beyond in giving the customer what they want. The staff is friendly and there is alot of inventory to choose from. Not a complaint to be had. They made it fun and definitely easy. Thanks for getting me into my new car!

JERMIAH ALVARADO

10/15/2025

Angela, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

LIVONIA, MI

Hattie B|2020 Chevrolet Trax

Confirmed Service Customer

10/14/2025

My technician really helped me. He fixed what could be fixed. Treated me with respect and kindness. I truly appreciate Bill he's a keeper. I had decided after this visit at your Novi location that I would never come back, but i probably will only if he is still on board there. Thanks Bill for all your help. Hattie Barnes

10/15/2025

Hattie, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WALLED LAKE, MI

Sheri F|2013 Chevrolet Impala

Confirmed Service Customer

10/14/2025

Quick service. Good product

10/15/2025

Sheri, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Makayla D|2020 Chevrolet Trax

Confirmed Service Customer

10/14/2025

Johnny is the best great customer service- Johnathan Street, appreciate him.

10/16/2025

Makayla, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Mark C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/24/2025

Drove into service as for an oil change they did the oil change in one hour, and I was on my way

10/25/2025

Mark, we really appreciate your positive review! We can't wait to see you again, have a great day.

Business Response

NORTHVILLE, MI

Nicholas G|2026 Chevrolet Traverse

Confirmed Sales Customer

10/24/2025

Great Service!! Smooth and easy and all employees were very good.

Viollca Xhaja

10/26/2025

Nicholas, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HOWELL, MI

Jason W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/23/2025

I came in just looking to see what my trade in value for my "old" 2022 colorado. Well, now im a owner of a beautiful 2026 Silverado 1500.

PATRICK SACO

10/26/2025

Jason, thank you so much for your positive comments about Feldman Chevrolet of Novi! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WATERFORD, MI

Charlotte S|2019 Chevrolet Equinox

Confirmed Service Customer

10/23/2025

Omari was very professional and very informative about the problems with my vehicle.

10/26/2025

Charlotte, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROMULUS, MI

Brenda F|2022 Chevrolet Equinox

Confirmed Service Customer

10/23/2025

I had come in for an oil change and tire rotation. The technician wrote me up right away, there was no waiting around. He helped me find ny reward points, and applied them so that the oil change cost me a lot less, and had someone immediately start working on my car. i was in and out in less than an hour. Fast and efficient.

10/26/2025

Brenda, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

W BLOOMFIELD, MI

Patricia T|2019 Chevrolet Malibu

Confirmed Service Customer

10/24/2025

Upon my arrival to the shop at 7 a.m. I was greeted and welcomed by Eric Tippett, Service Line Manager. I was there to get an oil change, tire rotation and multiple point inspection. But when arriving I found that the car would not go into park which gave me an error message. He checked the error and was it was found that my vehicle had a shorted shifter and Jumper Harness which needed to be replaced. I was like here we go more money. Lucky for me my car was still covered under warranty per Eric and this allowed me a less out of pocket expense to pay and have me back up and running within hours. I accepted the offer and allowed the service center to handle what they do best fixing my car. I decided to take a trip to the Walmart which was on my list of errands to run that day and it was a 1/4 mile up from the shop. Eric had gotten me a ride there and back upon my call without any problems. I am so very Thankful to have had that old fashioned customer service experience. He certainly delivered an expert professional service as though I was a family member. At this point the life and the assurance that my vehicle is cared for he delivered that with confidence and support I needed from a service provider. And with that being said Novi Feldman is now my #1 car care provider. Thank you Eric looking forward to seeing you for my next visit!

10/26/2025

Patricia, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

Business Response

DETROIT, MI

Carl A|2025 Chevrolet Equinox EV

Confirmed Service Customer

10/26/2025

Service was really quick and friendly. Definitely will return.

10/27/2025

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Deborah B|2025 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

Check in was quick but I feel an hour is too long for an oil change with an appointment

10/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

COMMERCE TWP, MI

Dolores Z|2024 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

The check in was absolutely great. Your service agent was delightful. I got there early but was immediately brought inside and checked in. When I came to pick up my car - walked into the sales area —was immediately approached by a salesman who walked me out to the service area where the same agent spotted me walked over got my paperwork told me I owed nothing and took me to my car. EXCELLENT SERVICE!

10/27/2025

Dolores, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WIXOM, MI

Cedric J|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

10/25/2025

My wife said the service was quick

10/27/2025

Cedric, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CANTON, MI

Eugene W|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/25/2025

Friendly and fast

10/27/2025

Eugene, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MILFORD, MI

Barbara S|2025 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

Everyone was efficient and kind

10/27/2025

Barbara, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

FARMINGTON HILLS, MI

Brian E|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/27/2025

What a car buying experience should be!

Viollca Xhaja

10/28/2025

Brain, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WALLED LAKE, MI

Amanda B|2024 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

I was in and out on time.

10/27/2025

Amanda, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

NORTHVILLE, MI

Jay G|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/27/2025

The Feldman team was excellent - Viola, Todd, Jack, Aimee and everyone else that helped. I am really pleased with my experience at the dealership.

Viollca Xhaja

10/27/2025

Jay, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Gloria G|2024 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

Very prompt service - wait time was extremely low.

10/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Greta S|2026 Chevrolet Equinox

Confirmed Sales Customer

10/27/2025

Easy to lease new vehicle

Viollca Xhaja

10/28/2025

Greta, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

NORTHVILLE, MI

Deangelo S|2023 Chevrolet Traverse

Confirmed Service Customer

10/27/2025

Oil change was quick and took less than an hour. I was ecstatic to be out sooner than I expected. I had another issue I had to return for, but Zach was very helpful in solving it for me. I will definitely be coming back!

10/28/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

Canton, MI

Anne M|2024 Chevrolet Trailblazer

Confirmed Service Customer

10/28/2025

I have a Chevy dealership near my home but I go the extra mile to go to Novi for Omari. Always takes care of us.

10/29/2025

Anne, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NEW HUDSON, MI

Paige C|2025 Chevrolet Traverse

Confirmed Service Customer

10/28/2025

Great quick and easy

10/29/2025

Paige, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

W BLOOMFIELD, MI

David P|2024 Chevrolet Blazer

Confirmed Service Customer

10/28/2025

Did an excellent job. The service was great, and Omari did a super job getting our vehicle in and out in record time. Thank you so much.

10/29/2025

David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Matthew L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/29/2025

Great experience, worked with me on my monthly payment

Viollca Xhaja

10/30/2025

Matthew, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

Business Response

FARMINGTON, MI

Louis H|2024 Chevrolet Equinox

Confirmed Service Customer

10/29/2025

Once I was helped in the service bay, I had no issues. The service was speedy enough that I didn't wait too long. When I first got there though, I stood next to my car for about 10 minutes before anybody even said a word to me. There's no clear direction of what to do once you pull your car in.

10/30/2025

Louis, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

David S|2022 Chevrolet Suburban

Confirmed Service Customer

10/29/2025

Everything was

10/30/2025

David, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Kimberly M|2025 Chevrolet Blazer

Confirmed Service Customer

10/27/2025

Very quick service. Very friendly experience too!

10/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WALLED LAKE, MI

Jinho L|2025 Chevrolet Blazer

Confirmed Service Customer

10/28/2025

They complete the work very quickly and it was so convenient.

10/29/2025

Jinho, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

Donna C|2026 Chevrolet Equinox EV

Confirmed Sales Customer

10/29/2025

I always have good experiences of this dealership. Pricing is transparent and direct with no gimmick

FRANCIS HANNA

10/30/2025

Donna, we want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

Jeffrey S|2014 Chevrolet Corvette

Confirmed Service Customer

10/29/2025

Not bad

11/1/2025

Jeffrey, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ECORSE, MI

Marianne B|2019 Chevrolet Equinox

Confirmed Service Customer

10/29/2025

I was taken in quickly and my oilchange was done quickly as well.

11/1/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi - Service! We hope to see you soon!

Business Response

NORTHVILLE, MI

Sinan S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/30/2025

Kal was the best sales person made the process easy and smooth quick respond when I call or email him appreciate all your hard work.

Khaled Dabish

11/2/2025

Sinan, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Jim H|2023 Chevrolet Trailblazer

Confirmed Service Customer

10/30/2025

Friendly

11/2/2025

Jim, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

bloomfield hills, MI

Marcella M|2024 Chevrolet Equinox

Confirmed Service Customer

10/30/2025

Service was completed promptly. I had asked for a trade-in price on my car, that wasn’t done.

11/2/2025

Marcella, thank you for taking the time to leave us your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (248) 513-8920.

Business Response

OAK PARK, MI

William N|2024 Chevrolet Equinox

Confirmed Service Customer

10/30/2025

Great job and I had enough rewards points so it didn't cost me at all

11/2/2025

William, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

CANTON, MI

Debra M|2025 Chevrolet Trax

Confirmed Service Customer

10/30/2025

They took good care of me.

11/2/2025

Debra, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Alan C|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

10/31/2025

Matt is a great service person thanks Matt

11/2/2025

Alan, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi - Service! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DETROIT, MI

Nichole T|2024 Chevrolet Tahoe

Confirmed Service Customer

10/31/2025

I was able to drive right into the service center, no waiting at all. I was greeted by Omari, who was friendly annd knowledgeable and made sure everything was taken care of. My oil change and tire rotation was done in less than an hour. I will be returning.

11/3/2025

Nichole, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

IMLAY CITY, MI

Abizer A|2024 Chevrolet Blazer EV

Confirmed Service Customer

10/31/2025

The front service rep is excellent as ever, does a great job every time

11/3/2025

Abizer, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTN HLS, MI

Robert M|2020 Chevrolet Blazer

Confirmed Service Customer

10/31/2025

We brought our 2020 Blazer in for new tires and alignment. When we got the car home and looked at the tires there was white gluey substance all over the sides of the tires that didn’t come off. Obviously the sealant that was applied before mounting to the wheel. You’d think since I’m paying $400/ tire you could have at least cleaned the sealant off - the tires look terrible. This is not the first time we were unhappy with Feldman. Suffice to say we are not bringing any more vehicles to Marty Feldman for service any more.

11/3/2025

Robert, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to our General Manager, George Hawes, at 248-348-7000 at your earliest convenience to discuss how we can turn this experience into a positive one.

Karen J|2025 Chevrolet Blazer

Confirmed Service Customer

10/31/2025

Omarion was considerate, kind and knowlegeable

11/3/2025

Karen, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Mary F|2018 Chevrolet Equinox

Confirmed Service Customer

10/31/2025

Good

10/31/2025

Mary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Scot I|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/31/2025

Zack and Hunter West are terrific. From taking care of the maintenance of my vehicle to discussing upcoming needs to think about.

11/3/2025

Scot, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOWELL, MI

Emmett C|2026 Chevrolet Equinox EV

Confirmed Sales Customer

10/29/2025

It was my second time dealing with Viola. Everything went smoothly. I will ask for her when we come back for another vehicle.

Viollca Xhaja

10/31/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BELLEVILLE, MI

Timothy M|2026 Chevrolet Equinox

Confirmed Sales Customer

10/29/2025

Very good support

Viollca Xhaja

10/31/2025

Thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Novi

Business Response

COLDWATER, MI

Jason W|2025 Chevrolet Tahoe

Confirmed Service Customer

10/29/2025

Quick Service. Service Rep Omari was great.

11/1/2025

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROMULUS, MI

Amy G|2024 Chevrolet Equinox

Confirmed Service Customer

10/30/2025

My service coordinator demonstrated exemplary efficiency combined with a splendiferous approach to detail. Bravo!

11/2/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

W BLOOMFIELD, MI

Daniel G|2025 Chevrolet Trax

Confirmed Sales Customer

10/30/2025

Feldman did

Austin Kinert

11/2/2025

Daniel, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WIXOM, MI

Gary M|2021 Chevrolet Corvette

Confirmed Service Customer

10/30/2025

You did a good job

11/2/2025

Gary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BLOOMFLD HLS, MI

Sally N|2025 Chevrolet Equinox

Confirmed Service Customer

10/30/2025

The service was great and Zak was very nice and helpful.

11/2/2025

Sally, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Luke J|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/31/2025

Amazing Kal is the best!!!

Khaled Dabish

10/31/2025

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COMMERCE TOWNSHIP, MI

Constance G|2022 Chevrolet Spark

Confirmed Service Customer

10/31/2025

Everything was excellent! The greeting, time in and out, payment process all were smooth, quick, and professional.

11/3/2025

Constance, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Lindsay L|2026 Chevrolet Equinox

Confirmed Sales Customer

10/31/2025

Viola remembered me as soon as I walked to the door and gave us amazing customer service and treatment! Jack who works along with her was also so helpful!! Everyone was so friendly! Steven, who we signed the paperwork with couldn’t have been nicer!

Viollca Xhaja

11/3/2025

Lindsay, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

WOLVERINE LAKE, MI

Debra W|2025 Chevrolet Equinox EV

Confirmed Service Customer

10/31/2025

Excellent efficient and everyone was so pleasant👍

11/3/2025

Debra, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

George T|2026 Chevrolet Equinox

Confirmed Sales Customer

10/31/2025

It was great. Nice, friendly, and very helpful.

Viollca Xhaja

11/3/2025

George, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DETROIT, MI

Michael I|2020 Chevrolet Equinox

Confirmed Service Customer

10/31/2025

Zak explained everything thoroughly and my car was returned in a timely manner.

11/3/2025

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Richard M|2016 Chevrolet 3500HD Silverado

Confirmed Service Customer

10/31/2025

Service tech was helpful and explained my options

11/3/2025

Richard, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

LIVONIA, MI

Peggy L|2026 Chevrolet Trax

Confirmed Sales Customer

10/31/2025

Great service

Viollca Xhaja

11/3/2025

We're happy to hear you had such a positive experience with our team! We hope to see you soon!

Business Response

NORTHVILLE, MI

Robert H|2019 Chevrolet Blazer

Confirmed Service Customer

11/3/2025

As advertised.

11/4/2025

Robert, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Kenneth B|2019 Chevrolet Traverse

Confirmed Service Customer

11/3/2025

Did great.

11/4/2025

Kenneth, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Jake H|2020 Chevrolet Colorado

Confirmed Service Customer

11/3/2025

Finally had a positive experience getting an oil change at a dealership. Check in process was easy and quick. Oil change was completed on time.

11/4/2025

Jake, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON, MI

Melissa G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/31/2025

Easygoing, did exactly what I needed them to do quickly.

Viollca Xhaja

11/3/2025

Melissa, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Cynthia B|2025 Chevrolet Equinox

Confirmed Service Customer

10/31/2025

Had an oil change. Quick turn-around no issues.

11/3/2025

Cynthia, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

WIXOM, MI

Gail B|2020 Chevrolet Camaro

Confirmed Service Customer

11/1/2025

My experience at Feldman of Novi was excellent. Omari was great to work with. The work on my car was completed promptly, and I loved that my car was cleaned inside and out.

11/3/2025

Gail, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Thank you, and have a fantastic day!

Business Response

W BLOOMFIELD, MI

Deb S|2023 Chevrolet Equinox

Confirmed Service Customer

11/1/2025

Everyone was kind and helpful, as always.

11/3/2025

Deb, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WALLED LAKE, MI

Deon H|2020 GMC Yukon XL

Confirmed Service Customer

11/1/2025

Great...just needed some snacks...lol

11/4/2025

Deon, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTN HLS, MI

Kymberli R|2025 Chevrolet Equinox

Confirmed Service Customer

11/2/2025

Super nice friendly answered all my questions did great on my car.

11/4/2025

Kymberli, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Dianne S|2026 Chevrolet Equinox

Confirmed Sales Customer

11/3/2025

Kal is great to work with! This is my 4th transaction with Kal and I've never had any issues.

Khaled Dabish

11/4/2025

Dianne, thank you so much for your positive comments about Feldman Chevrolet of Novi! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FARMINGTON HILLS, MI

Charline C|2025 Chevrolet Trax

Confirmed Sales Customer

11/3/2025

Efficient service friendly

Viollca Xhaja

11/4/2025

Charline, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Mario J|2022 Chevrolet Corvette

Confirmed Service Customer

11/3/2025

Very good and timely

11/4/2025

Mario, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

SOUTH LYON, MI

Noor M|2025 Chevrolet Equinox EV

Confirmed Service Customer

11/3/2025

great service

11/4/2025

Noor, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

REDFORD TWP, MI

Logan M|2023 Chevrolet Tahoe

Confirmed Service Customer

11/4/2025

Excellent customer service and attention to details

BONITA SPGS, FL

Amelia R|2023 Chevrolet Equinox

Confirmed Service Customer

11/4/2025

My experience was great. Omari was very helpful

11/19/2025

Amelia, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

Business Response

DETROIT, MI

Alan L|2025 Chevrolet Blazer

Confirmed Service Customer

11/4/2025

Quick this time

11/5/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

NORTHVILLE, MI

Helena P|2019 Chevrolet Blazer

Confirmed Service Customer

11/4/2025

You sold me a lemon. There is no way possible I should have ever had to bring this vehicle in for issues after having taken possession of it in Aug 2025 and driving it infrequently, as the odometer proves. I left paying $1300 for "wear and tear" issues. Keep in mind that this vehicle was sold to me under the guise of being 'certified" used. Insulting. My so-called warranty covered nothing. Lesson learned. I'm terribly disappointed and will never give this dealership my business again let alone refer it to anyone. The one positive was the service person, Omari, who was professional and kind.

11/9/2025

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to our General Manager, George Hawes, at 248-348-7000 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

SOUTHFIELD, MI

Paul L|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/5/2025

My salesman Jeremiah Alvarado was top notch!! I had done a lot of research on this vehicle and called / visited many dealerships before stopping by Feldman of Novi. I called prior to my visit to inquire about the model vehicle I was interested in. Mr. Alvarado had gone to the offsite lot and picked one up so I could see it upon my arrival. He answered every question I had, was very friendly as was everyone else I encountered at the dealership. Jeremiah was a large factor in why I chose to make my purchase with Feldman of Novi rather than the other dealers I had interacted with. I will be back when looking for my next vehicle and referring friends and family looking for a new vehicle their way. Thanks again!!

JERMIAH ALVARADO

11/5/2025

Paul, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ORTONVILLE, MI

Erica J|2025 Chevrolet Trax

Confirmed Service Customer

11/5/2025

Short wait time

11/5/2025

Erica, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Novi

Business Response

WESTLAND, MI

Pam B|2023 Chevrolet Camaro

Confirmed Service Customer

11/5/2025

As always service was quick and perfect.

11/5/2025

Pam, your wonderful feedback and rating mean a lot to us. Thank you for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

COMMERCE TWP, MI

Wanda R|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/5/2025

All sales associates were courteous & extra pleasant!

Viollca Xhaja

11/6/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

LIVONIA, MI

Lisa E|2023 Chevrolet Equinox

Confirmed Service Customer

11/5/2025

Excellent service and very helpful

11/6/2025

Lisa, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LIVONIA, MI

Evonne S|2025 Chevrolet Blazer

Confirmed Service Customer

11/6/2025

It is always a pleasure bringing my vehicle here. Easy sign in process and employees are always happy and friendly.

11/7/2025

Evonne, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FERNDALE, MI

Michael M|2026 Chevrolet Equinox

Confirmed Service Customer

11/6/2025

Great experience but I had to come back right after I left due to another issue.

11/7/2025

Michael, we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WALLED LAKE, MI

Emmett C|2026 Chevrolet Equinox

Confirmed Sales Customer

11/6/2025

I had a good time. Good service then take long to the car. The sales lady was a very excellent.

Viollca Xhaja

11/7/2025

Emmet, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Business Response

PONTIAC, MI

Randall R|2006 Chevrolet HHR

Confirmed Service Customer

11/6/2025

Always pleased with service

11/7/2025

Randall, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WIXOM, MI

Linda C|2025 Chevrolet Trax

Confirmed Service Customer

11/6/2025

Service person ((Omari) was very kind and helpful. The same can be said about Dan in the Parts department. I am an 83 year old widow and always appreciate a helping hand My car was serviced at the appointed time.

11/7/2025

Linda, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Lisa G|2024 Chevrolet Blazer

Confirmed Service Customer

11/6/2025

Fast friendly and Courteous.

11/7/2025

Lisa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WIXOM, MI

Lynda A|2023 Chevrolet Tahoe

Confirmed Service Customer

11/6/2025

Service was exceptional and I was up

11/7/2025

Lynda, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTHVILLE, MI

Luc P|2017 Chevrolet Cruze

Confirmed Service Customer

11/6/2025

Great and fast service

11/7/2025

Luc, our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Christopher F|2020 Chevrolet Tahoe

Confirmed Service Customer

11/6/2025

Everything went fine.

11/7/2025

Christopher, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ORCHARD LAKE, MI

Rodrigo S|2024 Chevrolet Colorado

Confirmed Service Customer

11/6/2025

Fast service

11/7/2025

Rodrigo, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of Novi - Service and we hope to see you again.

Business Response

TAYLOR, MI

Bridget B|2023 Chevrolet Blazer

Confirmed Service Customer

11/6/2025

quick service and was thankful to get transparency on what service is recommended by GM and cost.

11/7/2025

Bridget, our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day!

Lafayette E|2025 Chevrolet Suburban 1500

Confirmed Service Customer

11/6/2025

Fast and friendly

11/7/2025

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

EASTPOINTE, MI

Sharon H|2025 Chevrolet Equinox

Confirmed Service Customer

11/6/2025

Always an exceptional experience with your service department! Everyone is very helpful and Omari is one of the BEST service professionals I’ve interacted with.

11/7/2025

Sharon, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Novi

Joel D|2014 Chevrolet Equinox

Confirmed Service Customer

11/6/2025

Zak Bell was able to help me with my 2014 Equinox with a stretched Timing Chain issue that was covered under an extended warranty. My vehicle is running like a top. I am very pleased with the repair and thank Zak and the rest of the service team.

11/7/2025

Joel, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

Business Response

FERNDALE, MI

Sharon T|2023 Chevrolet Equinox

Confirmed Service Customer

11/6/2025

Your rep was great

11/7/2025

Sharon, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Novi

Andy T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/7/2025

I had the best experience with Kal Dabish

Khaled Dabish

11/9/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WIXOM, MI

Chris Z|2015 Chevrolet Suburban

Confirmed Service Customer

11/7/2025

Taking care of our vehicle means needing a facility one can trust and rely on to keep us safe. Our vehicle required a lot of hard labor. We can always depend on Feldman under Eric Tippett to get us back on the road with our aging vehicle. We are in very good hands under his leadership at Feldman and Trust him with our safety. Thanks again for getting our vehicle repaired. Really appreciate it!

11/9/2025

Chris, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Charles A|2020 GMC 2500HD Sierra

Confirmed Service Customer

11/7/2025

Team was helpful and courteous and got my car back to me early.

11/9/2025

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

NEW HUDSON, MI

Aleisha M|2023 Chevrolet Traverse

Confirmed Service Customer

11/7/2025

Great

11/9/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Samantha Y|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/7/2025

Kal was amazing and was able to get us what we wanted. Very thankful for him!

Khaled Dabish

11/9/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST BLOOMFIELD, MI

Michael R|2024 Chevrolet Equinox

Confirmed Service Customer

11/7/2025

Excellent and prompt service. Wright-up courteous and helpful.

11/9/2025

Michael, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

REDFORD, MI

Monika W|2024 Chevrolet Colorado

Confirmed Service Customer

11/7/2025

Matt was prompt with checking me in when I arrived to get my oil changed and tires rotated. The process was quick, easy, and straight forward. Matt suggested I replace my cabin air filter as I drive on dirt roads. My son and I waited in the break room while the work was being completed. The car was brought back in excellent condition and the services were completed in a reasonable time. Matt checked us out quickly and I am happy with our experience. We will be back.

11/9/2025

Monika, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TWP, MI

Michael L|2017 Chevrolet Corvette

Confirmed Service Customer

11/7/2025

Eric and his team was great getting the recall done on my car in a timely manner.

11/9/2025

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

SOUTH LYON, MI

Kayla S|2023 Chevrolet Traverse

Confirmed Service Customer

11/7/2025

It went great

11/9/2025

Kayla, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Gerald M|2022 Chevrolet Spark

Confirmed Service Customer

11/7/2025

Eric is exceptional in the customer service he provides—quick and thorough, while presenting useful options like financing.

11/9/2025

Gerald, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

DETROIT, MI

Jamie P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/9/2025

Very helpful

Viollca Xhaja

11/9/2025

Jamie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Feldman Chevrolet of Novi. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROCHESTER HILLS, MI

Robin S|2025 Chevrolet Trailblazer

Confirmed Service Customer

11/9/2025

Great servi

11/10/2025

Robin, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Margaret L|2024 Chevrolet Trax

Confirmed Service Customer

11/10/2025

Bill gives great customer service. He’s caring and updates progress when my car is being serviced

11/11/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

MILFORD, MI

Thomas B|2023 Chevrolet Traverse

Confirmed Service Customer

11/10/2025

Very good

11/11/2025

Thomas, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

W BLOOMFIELD, MI

Keila M|2026 Chevrolet Traverse

Confirmed Sales Customer

11/10/2025

I’m a repeat customer for a reason. I love the friendliness, cleanliness and vehicles. Viola is amazing. My lease was up and i considered buying out my lease but she was able to get me my brand new Traverse with all my bells and whistles at the price i not only wanted but needed.

Viollca Xhaja

11/11/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OAK PARK, MI

Anthony O|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/10/2025

I have bought 3 of trucks hear and no issues

11/11/2025

Anthony, thank you so much for your positive comments about Feldman Chevrolet of Novi - Service! If you have any further questions, please give us a call. We're always happy to help!

Bruno D|2026 Chevrolet Blazer EV

Confirmed Sales Customer

11/3/2025

So good, the vendor Kal is a good person, always answer the questions and always available. Is the second time that I make a business with him.

Khaled Dabish

11/5/2025

Bruno, thank you so much for your positive comments about Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TOWNSHIP, MI

David P|2025 Chevrolet Blazer

Confirmed Service Customer

11/3/2025

Friendly, fast service.

11/4/2025

David, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COMMERCE TWP, MI

Mark J|2025 Chevrolet Tahoe

Confirmed Service Customer

11/3/2025

They were nice and quick about everything and did a good job

11/4/2025

Mark, we are very happy to have provided you with such a positive experience! Thank you for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

MILFORD, MI

Stephen W|2025 Chevrolet Blazer

Confirmed Sales Customer

11/3/2025

Viola was great and meet all of my needs and Drew was very helpful as well.

Viollca Xhaja

11/4/2025

Stephen, thank you so much for your positive comments about Feldman Chevrolet of Novi! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WIXOM, MI

Heather K|2024 Chevrolet Equinox

Confirmed Service Customer

11/10/2025

I asked my service advisor to use my gm rewards towards my bill. He said he had my information and would do so. Looking at the receipt after paying I realized he didn't apply the rewards.

11/14/2025

Heather, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our General Manager, George Hawes, at 248-348-7000 so we can make your experience a positive one.

Business Response

WIXOM, MI

Thomas K|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/10/2025

No issues. 100 percent satisfied.

11/11/2025

We appreciate your positive review about your recent experience with us! Thank you for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

FARMINGTON HILLS, MI

Robert A|2019 Chevrolet Trax

Confirmed Service Customer

11/11/2025

Deborah Springer did a great job. Sure everything was taken care of. I appreciate her very much.

11/12/2025

Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

COMMERCE TWP, MI

Paylak R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/12/2025

Great job

FRANCIS HANNA

11/12/2025

Paylak, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

STERLING HEIGHTS, MI

Robert C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/12/2025

the entire sale process was top notch.

Viollca Xhaja

11/12/2025

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FARMINGTON HILLS, MI

Fekret S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/12/2025

Zak was fantastic in take my care and giving a car to use while he worked very hard to get mine fixed I couldn't been happier

11/13/2025

Fekret, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

W BLOOMFIELD, MI

Ileana M|2025 Chevrolet Blazer

Confirmed Service Customer

11/12/2025

In and out under one hour.

11/13/2025

Ileana, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FARMINGTON HILLS, MI

Michael K|2021 Chevrolet Trailblazer

Confirmed Service Customer

11/13/2025

Zach was very pleasant and helpful

11/14/2025

Michael, Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Michael L|2024 Chevrolet Tahoe

Confirmed Service Customer

11/13/2025

My experience was fantastic

11/14/2025

Michael, our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

FARMINGTON HILLS, MI

Kimberly B|2023 Chevrolet Blazer

Confirmed Service Customer

11/13/2025

I came in for an oil change and tire rotation. My tech peeked under my hood and noticed that my coolant was completely empty! I had no idea it was leaking as there was no liquid/coolant noted in my garage. Thankfully they were able to determine the problem and fix it the same day.

11/14/2025

Kimberly, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

NORTHVILLE, MI

Adam M|2023 Chevrolet Blazer

Confirmed Service Customer

11/13/2025

They were professional and fast. Love it

11/14/2025

Adam, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

WEST BLOOMFIELD, MI

Debra G|2021 Chevrolet Equinox

Confirmed Service Customer

11/13/2025

I brought by car in on a Monday, they did not diagnose my car until Wednesday. They dud not have any loaner cars, so I had to rent a car since I’m a caretaker for my mom and I provide transportation for her and my granddaughter. Once my car was diagnosed it only took 2 -3 hours to complete. My service guy, Omari and I started off a little rocky on a customer service level, but he eventually proved to be committed to providing a customer service resolution.

11/17/2025

Debra, thank you for taking the time to leave us feedback about your experience with us. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Business Response

FARMINGTON HILLS, MI

Farhan A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/14/2025

My experience at this dealership was honestly one of the best I’ve ever had. From the moment I arrived, Viola and everyone treated me with respect and genuine kindness. They were patient, answered all my questions, and really helped me find exactly what I needed without any pressure. The whole process was smooth, straightforward, and way easier than I expected. I truly appreciate the team for going above and beyond—great people, great service, and a great selection of cars. I couldn’t be happier with my experience, and I’ll definitely be recommending this place to friends and family. And a big thank you for Viola!

Viollca Xhaja

11/16/2025

Farhan, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We are always more than happy to assist you if anything else comes up. Take care!

Nicholas S|2019 Chevrolet Volt

Confirmed Service Customer

11/14/2025

I have to take a star off just because of the delays in getting the part - that may be unfair, since it was GM's fault rather than Feldman's, but all of it is part of the experience.

11/16/2025

Nicholas, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager, George Hawes, at 248-348-7000.

Business Response

FARMINGTN HLS, MI

Jeffrey C|2025 Chevrolet Suburban 1500

Confirmed Service Customer

11/15/2025

Service completed timely. Omari very professional and good communication

11/16/2025

Jeffrey, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you have any further questions, please give us a call. We're always happy to help!

Mary L|2024 Chevrolet Equinox

Confirmed Service Customer

11/15/2025

Pleasant, professional service. Thank you.

11/18/2025

Mary, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WIXOM, MI

Beverly M|2020 Chevrolet Malibu

Confirmed Service Customer

11/15/2025

Efficient service.

11/18/2025

Beverly, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

W BLOOMFIELD, MI

Denise Z|2021 Chevrolet Equinox

Confirmed Service Customer

11/16/2025

I received friendly and helpful service from Zak

11/17/2025

Denise, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Antonia K|2026 Chevrolet Equinox

Confirmed Sales Customer

11/16/2025

I was referred to Kal by a family friend, and upon first talking to him I felt very comfortable very very guided very understood and very at ease with this experience. He was patient. He explained every single detail to every single question that I had and everything that he explained he explained with details so that I could understand it. My experience overall is beyond exceptional, and I will definitely be referring Kal to many people along with Feldman.

Khaled Dabish

11/17/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

WEST BLOOMFIELD, MI

Timothy H|2026 Chevrolet Traverse

Confirmed Sales Customer

11/17/2025

Viola, George, Drew and the rest of the team were very helpful and patient as we test drove several cars and selected the Traverse. Drew was very knowledgeable regarding all the new technology and explained it well while helping us enroll in several apps that will enhance our experience with the car.

Viollca Xhaja

11/18/2025

Timothy, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BRIGHTON, MI

Keith C|2020 Chevrolet Equinox

Confirmed Service Customer

11/12/2025

Zach has always taken great care of us, although the situation is never pleasant when dealing with a large expense. He has always gone above and beyond.

11/12/2025

Keith, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Mj K|2024 Chevrolet Traverse

Confirmed Service Customer

11/12/2025

I could get my car back earlier. Thanks!

11/25/2025

Kim, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

farmington hills, MI

Eric M|2024 GMC Sierra 1500

Confirmed Service Customer

11/12/2025

Quick oil change excellent service

11/13/2025

Eric, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

FARMINGTON HILLS, MI

Melissa G|2026 Chevrolet Silverado 1500

Confirmed Service Customer

11/12/2025

Great communication- honest.

11/13/2025

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Craig C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/12/2025

No issues

11/13/2025

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

FARMINGTON, MI

Thomas L|2025 Chevrolet Blazer

Confirmed Sales Customer

11/13/2025

Top notch service from beginning to end during the vehicle leasing process.

TIMOTHY BROWN

11/14/2025

Thomas, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Susan C|2025 Chevrolet Trailblazer

Confirmed Service Customer

11/13/2025

Quick informative polite

11/14/2025

Susan, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

NORTHVILLE, MI

Diane B|2020 Chevrolet Trax

Confirmed Service Customer

11/17/2025

Excellent superb

11/18/2025

Diane, thank you so much for your positive comments about Feldman Chevrolet of Novi! We hope to see you soon!

Jessica N|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/17/2025

I called about a Tahoe that I found in transit to Novi. I put a deposit down to hold the car until it got here. Charlie was great, he kept me informed and up to date on the transportation.

CHARLES WEBB

11/18/2025

Jessica, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CLAWSON, MI

Hanady E|2026 Chevrolet Suburban

Confirmed Sales Customer

11/17/2025

Thank you they are very professional They are on time.They know what they’re doing and thank you for everything. Excellent job

Viollca Xhaja

11/18/2025

We are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

Business Response

STATEN ISLAND, NY

Jeffrey A|2022 Chevrolet Tahoe

Confirmed Service Customer

11/17/2025

I dropped my car off at 740am and had it back by 11am. Awesome service

11/18/2025

Jeffrey, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

FARMINGTON HILLS, MI

Sally N|2025 Chevrolet Equinox

Confirmed Service Customer

11/17/2025

Love the service center at the Feldman Novi, everyone is very nice and friendly. Eric was very helpful and he was able to provide me with a loaner car and he was always updating me with the status of my vehicle via text.

11/18/2025

Sally, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Marcos D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/17/2025

Great experience!

Viollca Xhaja

11/18/2025

Marcos, we really appreciate your positive review! If you have any questions, please don't hesitate to reach out!

Stephen B|2026 Chevrolet Equinox

Confirmed Sales Customer

11/17/2025

Wonderful customer service.

THOMAS ROLLISON

11/18/2025

Stephen, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON HILLS, MI

Jack T|2025 Chevrolet Blazer

Confirmed Service Customer

11/18/2025

It was great.

11/20/2025

Jack, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON HILLS, MI

Carl G|2026 Chevrolet Trax

Confirmed Service Customer

11/18/2025

Very helpful easy to understand what is needed

11/20/2025

Carl, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

Wisam S|2024 Chevrolet Equinox

Confirmed Service Customer

11/18/2025

Zac was great.

11/20/2025

Wisam, thank you for your kind review; we are happy to pass along your comments to Zac here at Feldman Chevrolet of Novi! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Novi

Madie S|2026 Chevrolet Trax

Confirmed Sales Customer

11/18/2025

Frank was very kind, caring and took his time with me throughout the process. Very helpful and I love my 2026 Chevy Tra.

FRANCIS HANNA

11/20/2025

Madie, thank you for your kind review; we are happy to pass along your comments to Frank here at Feldman Chevrolet of Novi! We do hope we can be of assistance in the future. Take care!

Business Response

STERLING HEIGHTS, MI

Ellishama F|2023 Chevrolet Traverse

Confirmed Service Customer

11/18/2025

Great service as usual

11/20/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

WEST BLOOMFIELD, MI

Cynthia H|2024 Chevrolet Equinox

Confirmed Service Customer

11/18/2025

Oil change and tire rotation were performed satisfactorily in 1 1/2 hours. Found out that à part I have been calling about had been canceled without service technician knowing.

11/20/2025

Cynthia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Hani O|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/18/2025

Great experience! Everything went smoothly and the service was exactly what I needed. Highly recommended. Thanks to Francis for helping me with my purchase.

FRANCIS HANNA

11/20/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Donna R|2025 Chevrolet Trax

Confirmed Service Customer

11/18/2025

I was shocked to learn that an oil change is $139! I will not be back to this dealership, so ridiculous!

11/24/2025

Donna, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 513-8920 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

WALLED LAKE, MI

Timothy C|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/19/2025

Viola and Jack were very professional and I would recommend them to family and friends.

Viollca Xhaja

11/21/2025

Timothy, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Tre J|2026 Chevrolet Equinox

Confirmed Sales Customer

11/19/2025

Tom was excellent - he balanced professionalism and honesty very well. Great car buying experience overall.

THOMAS ROLLISON

11/21/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTH LYON, MI

Eileen M|2019 Chevrolet Equinox

Confirmed Service Customer

11/19/2025

great service on time

11/21/2025

Eileen, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

FARMINGTON HILLS, MI

Marci R|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/19/2025

Viola was great! We asked for and received what we feel is the best deal on a vehicle for our mother. We gave her options and Viola came through with flying colors! She’s the very best!

Viollca Xhaja

11/22/2025

Marci, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Thomas M|2023 Chevrolet Traverse

Confirmed Service Customer

11/19/2025

Eric Tippett was very nice, courteous and helpful. He explained what was included in the standard maintenance procedure and offered me a few extra options. I went with just the standard Oil change and maintenance checks. I was very impressed that he did not try to sway me into getting something I didn't feel like i needed just yet. When my car was ready he went over what they did and pointed me to exactly where me vehicle war parked and wished me a good day. A perfect gentleman.

11/21/2025

Thomas, thank you for your kind review; we are happy to pass along your comments to Eric here at Feldman Chevrolet of Novi - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Meilssa V|2026 Chevrolet Equinox

Confirmed Sales Customer

11/17/2025

They made it very easy , wonderful service

Eric Demiene

11/18/2025

Meilssa, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOWELL, MI

Trina J|2026 Chevrolet Equinox

Confirmed Sales Customer

11/17/2025

Everyone was very nice and helpful they even stayed over to make sure I drove my car home that day. I will tell anyone I know who's looking for a car to go see them Thanks again for all you do.

Viollca Xhaja

11/18/2025

Trina, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ROYAL OAK, MI

Michelle H|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

11/19/2025

Great experience as always!!!

11/21/2025

Michelle, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

Business Response

WIXOM, MI

Robert B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/20/2025

Went for a oil change, quick friendly service

11/22/2025

We're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!

Business Response

WESTLAND, MI

Joel F|2025 Chevrolet Traverse

Confirmed Service Customer

11/20/2025

I arrived at 6:45 for the quick service lane when I got into the garage, I was told that service is over and appointments take precedence now. That information would have been helpful before I drove 30 minutes to the dealership for my first oil change on the lease. I was told to expect 2-2.5h for the service. Reluctantly I stayed, and fortunately my car was done by 8:15. So then service was good, the lack of knowing appointments were necessary was poor.

11/22/2025

Thank you for taking the time to leave us your honest feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

BLOOMFLD HLS, MI

Jodie K|2025 Chevrolet Trax

Confirmed Service Customer

11/20/2025

The check in was fast and efficient and they got my car back as promised.

11/22/2025

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mikki C|2020 Chevrolet Blazer

Confirmed Service Customer

11/20/2025

After picking my car up from the oil change, there was stuff pulled out of the glove box and not put back, someone lost the charging cable on the passenger side of the front seat. Went back in to tell the service person who I was dealing with, and he said “that should not be like that" and had no idea where the cable came from. I left the dealership ONLY to find out that my tire pressure on ALL 4 tires were not the same and above the recommended amount.

COMMERCE, MI

Janet F|2014 Chevrolet Impala

Confirmed Service Customer

11/20/2025

I always get excellent service from my service tech Eric Tipton. He has taken care of my car since I bought it.

11/23/2025

Janet, we're happy to hear you had such a positive experience with Eric! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON HILLS, MI

Charlene H|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/19/2025

My 4th car purchased here Viola is the best there is

Viollca Xhaja

11/21/2025

Charlene, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

DETROIT, MI

John B|2024 Chevrolet Equinox

Confirmed Service Customer

11/19/2025

Service Advisor Matt was courteous and customer-oriented. The routine maintenance work was completed reasonably quickly. And the cost was very favorable. I am completely satisfied.

11/22/2025

John, we are so happy to read such a great review about Feldman Chevrolet of Novi - Service! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CLARKSTON, MI

Carol F|2025 Chevrolet Trax

Confirmed Service Customer

11/20/2025

it was good

11/23/2025

Carol, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

LIVONIA, MI

Schantell S|2025 Chevrolet Trax

Confirmed Service Customer

11/20/2025

Everyone was nice. Jonathan Street was very polite. Had my car in and out in no time. I work in wixom but I live in detroit. Is good to know that there is a place I can go and get my services done on my way home. I will be coming back for my next oil change with Feldman Chevy.

11/23/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

DETROIT, MI

Steve T|2023 Chevrolet Corvette Stingray

Confirmed Service Customer

11/20/2025

Great work

11/23/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Timothy D|2023 Chevrolet Equinox

Confirmed Service Customer

11/21/2025

Zachary Bell is excellent. He always is professional and courteous.

11/24/2025

Timothy, thanks for your praise and kind comments about our team. We hope to see you soon!

Business Response

FARMINGTON, MI

Kevin C|2024 Chevrolet Traverse Limited

Confirmed Service Customer

11/21/2025

Use Feldman Novi for all my vehicles service needs. My service representative was excellent and my vehicle was serviced promptly as always. Have never had a bad experience using Feldman Novi.

11/24/2025

Kevin, thank you for taking the time to leave a review for us at Feldman Chevrolet of Novi. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Brian M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/21/2025

First oil change at the dealership and the customer service was exceptional! Quick, friendly, and efficient — definitely coming back.

11/23/2025

Brian, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

W BLOOMFIELD, MI

Mohammed D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/21/2025

Great

JERMIAH ALVARADO

11/24/2025

Mohammed, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Thomas L|2024 Chevrolet Blazer

Confirmed Service Customer

11/21/2025

Tim Brown provided excellent sales service.

11/24/2025

Thomas, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Natalia B|2025 Chevrolet Tahoe

Confirmed Service Customer

11/21/2025

I came in thinking I will be spending $200 on purchasing the oil change package. After taking to the man at the desk he told me my first oil change is free and it would be better if I get the package next time I come due to the 24,000 miles starting when I purchased the package. I appreciate how honest he was.

11/24/2025

Thank you so much for your positive comments about Feldman Chevrolet of Novi! We look forward to your next visit! Take care!

Business Response

COMMERCE TWP, MI

Brittany M|2026 Chevrolet Equinox

Confirmed Sales Customer

11/21/2025

Tom Rollison was very supportive and understanding and helped me leave the lot satisfied.

THOMAS ROLLISON

11/24/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

CANOTN, MI

Susan C|2026 Chevrolet Equinox

Confirmed Sales Customer

11/21/2025

Friendly, helpful sales people. They listen to you and are very thoughtful of any questions you may havee

Viollca Xhaja

11/23/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

David Z|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/21/2025

Great service

11/24/2025

David, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Novi - Service

Business Response

WHITMORE LAKE, MI

Aaron P|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/21/2025

Top notch service. Viola was great and Jack did a phenomenal job running to grab a variety of vehicles to look at and/or test drive. Both overall were excellent to work with

Viollca Xhaja

11/24/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COMMERCE TOWNSHIP, MI

Aeda Z|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/21/2025

Kal Dabish was a pleasure to work with and very helpful throughout the entire purchase process

Khaled Dabish

11/24/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

WATERFORD, MI

Sophie P|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/22/2025

Everyone was so helpful, and knowledgeable! Great group of professionals!

BLOOMFIELD HILLS, MI

Alexandra R|2024 Chevrolet Traverse

Confirmed Service Customer

11/22/2025

It was quick, no complaints!

11/24/2025

Alexandra, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

REDFORD, MI

Gerald B|2025 Chevrolet Trax

Confirmed Service Customer

11/22/2025

Everything was handed to my expectations. The vehicle was ready when promised and the work was excellent.

11/24/2025

Gerald, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

WEST BLOOMFIELD, MI

Matthew G|2025 Chevrolet Malibu

Confirmed Service Customer

11/22/2025

Very helpful staff. Good communication. Work done in a timely manner.

11/24/2025

Matthew, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

KEEGO HARBOR, MI

Jasmine F|2026 Chevrolet Equinox

Confirmed Sales Customer

11/22/2025

Viola was so incredible and truly took all of my panic away. I originally was working with another Chevy dealer but they were so terrible that I was in tears. Viola was patient, knowledgeable, kind, and so sweet that as long as I live in the area I will only come back to this dealership

Viollca Xhaja

11/24/2025

Jasmine, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CANTON, MI

Orlando R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/23/2025

Great

Viollca Xhaja

11/24/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We hope to see you soon!

Business Response

TAYLOR, MI

Khaled D|2024 Chevrolet Equinox EV

Confirmed Service Customer

11/24/2025

Omari and Andy were top notch.

11/25/2025

Khaled, thanks for highlighting some of our staff who helped make this such a great experience! Thank you, and have a fantastic day!

Business Response

COMMERCE TOWNSHIP, MI

Norma P|2025 Chevrolet Equinox

Confirmed Service Customer

11/24/2025

Omari is the only reason I come to Feldman. Always giving great customer service

11/25/2025

Norma, thank you so much for the positive review! We hope you have a great day!

Bashar H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/24/2025

Kal Dabish was outstanding. He helped us secure the best deal possible while making sure we never felt pressured to buy anything. His professionalism and support made the experience exceptional. Bashar

Khaled Dabish

11/25/2025

Bashar, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Travis M|2020 Chevrolet Equinox

Confirmed Service Customer

11/24/2025

good professional service

11/25/2025

Travis, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SOUTH LYON, MI

Jimmy B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/24/2025

Great service from beginning to end

Viollca Xhaja

11/25/2025

Jimmy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

REDFORD, MI

Tracey B|2019 Chevrolet Equinox

Confirmed Service Customer

11/24/2025

My experience at the dealership was great. The staff greeted me right away, explained everything clearly and took time to answer my questions. The service was quicker than anticipated and I felt valued as a customer.

11/24/2025

Tracey, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DETROIT, MI

Omid M|2026 Chevrolet Equinox

Confirmed Sales Customer

11/24/2025

Very friendly

Eric Demiene

11/24/2025

Omid, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!

Business Response

FARMINGTON HILLS, MI

Christian G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/24/2025

Charles Webb made the whole process super easy and simple. I will definitely be going back to him next time.

CHRISTOPHER BORING

11/25/2025

Christian, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HIGHLAND, MI

Michael S|2024 Chevrolet Blazer EV

Confirmed Service Customer

11/24/2025

Zak, the service tech was excellent. He kept me well informed about the progress on my car. He provided me with a vehicle to use. I truly appreciate the service that Zak and the dealship provided me. Thank-you!

11/25/2025

Michael, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Michael B|2025 Chevrolet Trax

Confirmed Service Customer

11/24/2025

oil change-got me in and out less than hour

11/24/2025

Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chevrolet of Novi and we hope to see you again soon!

Business Response

W BLOOMFIELD, MI

Daniel D|2022 Chevrolet Equinox

Confirmed Service Customer

11/24/2025

it went well and took less time than I thought!

11/25/2025

Daniel, we really appreciate your positive review! We look forward to your next visit! Take care!

Business Response

FARMINGTON HILLS, MI

Arsen M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/24/2025

One of the best services I ever got and I forgot to take a name of the service rep. A+++

11/25/2025

Arsen, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NORTHVILLE, MI

Melissa G|2023 Chevrolet Suburban 1500

Confirmed Service Customer

11/25/2025

Great customer service and experience with Omari!

11/25/2025

Melissa, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TWP, MI

Melissa G|2023 Chevrolet Suburban 1500

Confirmed Service Customer

11/25/2025

Great customer service with Zakary. He was very helpful!

11/25/2025

Melissa, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COMMERCE TWP, MI

Joy H|2021 Chevrolet Equinox

Confirmed Service Customer

11/25/2025

Prompt service and no pressure to make other repairs

11/25/2025

Joy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Shellie A|2024 Chevrolet Trax

Confirmed Service Customer

11/25/2025

The people at the dealership are professional and friendly.

11/26/2025

Shellie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTON HILLS, MI

Tracey K|2026 Chevrolet Equinox

Confirmed Service Customer

11/25/2025

This was my first appointment and everything went smoothly. From scheduling to my service appointment.

11/25/2025

Tracey, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Margaret H|2025 Chevrolet Traverse

Confirmed Service Customer

11/26/2025

Professional and friendly experience.

11/26/2025

Margaret, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!

Business Response

NORTHVILLE, MI

Valntena T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/26/2025

Great

FRANCIS HANNA

11/26/2025

Valntena, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WARREN, MI

Alaa Z|2025 Chevrolet Blazer

Confirmed Service Customer

11/26/2025

I recommend Feldman Chevrolet of Novi, the service was very fast and perfect. Bill was very nice and helpful. Thank you for your service and keep up the good work

11/26/2025

Thank you so much for your positive comments about Feldman Chevrolet of Novi - Service! Thanks for the recommendation, and have an amazing day!

Business Response

COMMERCE TOWNSHIP, MI

Carol K|2024 Chevrolet Equinox

Confirmed Service Customer

11/26/2025

Still get cars at this dealership because of great service. Will need to consider other options as oil change and car check much more expensive than other places.

11/27/2025

Carol, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

FARMINGTON, MI

David N|2025 Chevrolet Trax

Confirmed Service Customer

11/26/2025

Bill was promp, polite and professional. I greatly appreciated the service.

11/27/2025

David, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Heather S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/26/2025

Viola was extremely helpful and informative on my new Chevy lease. The whole process was very smooth and took about two hours. I would highly recommend working with her 10 out of 10.

Viollca Xhaja

11/27/2025

Heather, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Thanks for the recommendation, and have an amazing day!

Business Response

BRIGHTON, MI

Laronda M|2024 Chevrolet Equinox

Confirmed Service Customer

11/26/2025

This dealership continues to provide excellent customer service. The dealership seems to focus on quality service along with attention to customer satisfaction in regard to time management. The dealership is clean and I’ve been impressed since I purchased my car in July 2025

11/27/2025

Laronda, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DETROIT, MI

Renato M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/27/2025

The sales guys is incredible . He is awesome and I would buy more cars with him for sure . He makes GM success for what he does

Khaled Dabish

11/27/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

WEST BLOOMFIELD, MI

Andrew G|2022 GMC Acadia

Confirmed Service Customer

11/27/2025

I took my vehicle in for the check engine light being on. The dealership found multiple issues and addressed the issues. I also asked for an oil change to be completed and the tires rotated. When I picked my vehicle up, the check engine light was still on (due to a tech not reconnecting some wire connectors) but caused an inconvenience of not being able to leave right away. The oil life was not reset after the oil change. I also checked the air pressure setting and all 4 tires were at 27 lbs when they should have been returned at 32 lbs if the tire pressure was actually checked like the receipt shows.

11/27/2025

Andrew, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (248) 513-8920 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

WIXOM, MI

Ronald R|2024 Chevrolet Blazer EV

Confirmed Service Customer

11/27/2025

Brought my vehicle in for a scheduled safety recall. Eric was efficient and let me know what to expect. Everything was as he stated. My car was ready when he said it would be.

11/28/2025

Ronald, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TOWNSHIP, MI

Donovan J|2023 Chevrolet Tahoe

Confirmed Service Customer

11/27/2025

Very knowledgeable techs and sales people.

11/20/2025

Donovan, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTHFIELD, MI

Sherrilyn D|2023 Chevrolet Blazer

Confirmed Service Customer

11/27/2025

Friendly, professional, kind, thanks Omari!

11/28/2025

Sherrilyn, our staff is committed to providing each of our clients with the best automotive experience! Until the next time we meet, take care!

Business Response

SOUTHFIELD, MI

Max W|2025 Chevrolet Trax

Confirmed Service Customer

11/27/2025

Realistic estimate of time, honesty, was appreciated

11/28/2025

Max, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OSCODA, MI

Tarsha R|2025 Chevrolet Blazer

Confirmed Service Customer

11/27/2025

Was quick and fri

11/28/2025

Tarsha, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DETROIT, MI

Tobey B|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/28/2025

Thank you to Austin for putting me in my new trailblazer. I absolutely love it!

Austin Kinert

11/28/2025

Tobey, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Carin C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/28/2025

Viola is very knowledgeable, efficient, and gets right down to it.

Viollca Xhaja

11/28/2025

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out!

Michael K|2026 Chevrolet Trax

Confirmed Sales Customer

11/28/2025

They did an excellent job.

Khaled Dabish

11/29/2025

Michael, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TOWNSHIP, MI

Daniel M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/28/2025

great service , Great People

THOMAS ROLLISON

11/29/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

NORTHVILLE, MI

James B|2026 Chevrolet Suburban

Confirmed Sales Customer

11/28/2025

We have been using Feldman Chevrolet for years and will continue to use them. They have the best prices and service of any dealership.

CHARLES WEBB

11/29/2025

James, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Michael A|2025 Chevrolet Blazer

Confirmed Sales Customer

11/29/2025

This was the best car buying experience I have ever had. Very easy, and Villa was wonderful. I was in and out in 15 minutes.

Viollca Xhaja

11/29/2025

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

MAUMEE, OH

Scot I|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/1/2025

Zak & Hunter took care of my questions. I ordered new tires and they were quick and thorough.

12/2/2025

Scot, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOWELL, MI

Helen N|2025 Chevrolet Equinox

Confirmed Service Customer

12/1/2025

Tech was efficient and friendly

12/2/2025

Helen, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WALLED LAKE, MI

Skye F|2026 Chevrolet Equinox

Confirmed Sales Customer

12/1/2025

Viola is amazing

Viollca Xhaja

12/2/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

BLOOMFIELD HILLS, MI

Robert S|2026 Chevrolet Trax

Confirmed Sales Customer

12/2/2025

Kal and Travis were terrific; very helpful, professional, and patient with us first-time leasers. Obvious top performers!

Khaled Dabish

12/2/2025

Robert, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Lisa L|2024 Chevrolet Trax

Confirmed Service Customer

12/2/2025

Eric was great! He made everything quick and easy.

12/2/2025

Lisa, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Sharon J|2024 Chevrolet Equinox

Confirmed Service Customer

12/2/2025

My service representative was the Best.

12/2/2025

Sharon, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BERKLEY, MI

Kevin W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/3/2025

Smooth process, friendly helpful staff

Viollca Xhaja

12/3/2025

Kevin, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Valntena T|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/3/2025

Great

12/3/2025

Valntena, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARREN, MI

Stephen S|2025 Chevrolet Trailblazer

Confirmed Service Customer

12/3/2025

Comfortable waiting area, fast service, friendly and professional.

12/3/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Laurence K|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/3/2025

I have worked with Eric Tippett the service manager several times at the dealership. He is courteous, professional and punctual. He makes it a seem less and easy experience when going into the dealership when needed.

12/3/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TWP, MI

Marie O|2023 Chevrolet Trailblazer

Confirmed Service Customer

12/3/2025

In and out, service completed in less than an hour!!!

12/3/2025

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

FARMINGTON, MI

Christopher C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/3/2025

Dave King was great. He was straight forward and we got a deal done quickly.

DAVID KING

12/3/2025

Christopher, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SALINE, MI

Dan W|2023 Chevrolet Equinox

Confirmed Service Customer

12/3/2025

Extremely satisfied with the service Johnny Street provided. Johnny communicated well and was helpful and friendly.

12/3/2025

We appreciate your positive review about your recent experience with us! Thank you for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

FARMINGTON, MI

Kathleen S|2024 Buick Envision

Confirmed Service Customer

12/3/2025

Zak is always so helpful. All the staff are great. Matt the service manager is also very helpful. It’s a joy to come there.

12/4/2025

Kathleen, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LIVONIA, MI

Kimberly P|2017 Chevrolet Tahoe

Confirmed Service Customer

12/3/2025

Awesome

12/4/2025

Kimberly, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WIXOM, MI

Cody P|2024 Chevrolet Malibu

Confirmed Service Customer

12/4/2025

I’ve been a loyal Feldman Chevrolet customer for nearly eight years and have always had great experiences in the past. Unfortunately, my most recent oil change visit was disappointing. When I arrived on time, there were several employees standing around, yet no one greeted or assisted me until I approached someone directly. The staff appeared disengaged, and I wasn’t offered any service options—just told the total and to wait about an hour. When I got my car back, there was no paper floor mat used, and my freshly cleaned interior had snow and salt tracked in. Additionally, the vehicle smelled strongly of cigarette smoke, and the complimentary wash I’ve come to expect wasn’t provided. Overall, the professionalism and care I’ve experienced in previous visits were missing this time.

GARDEN CITY, MI

Cynthia N|2023 Chevrolet Malibu

Confirmed Service Customer

11/20/2025

Arrived for appointment waited for service received in a timely manner thank you

11/23/2025

Cynthia, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Lisa B|2014 Chevrolet Cruze

Confirmed Service Customer

12/4/2025

I stop by in the morning. I did not have an appointment and Omari Mitchell-Hoke agent taken great care of me. I told him that I needed a battery replacement and he checked with his manager and was able to take care me. Omari is a great agent and has always given me great service each time I see him.

12/4/2025

Lisa, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON HILLS, MI

Michael S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/4/2025

I feel like they really care and are always attentive to my needs. I've been dealing with this dealership and specifically Viola for my last three vehicles. I keep coming back there because of how I'm treated.

Viollca Xhaja

12/4/2025

Michael, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WALLED LAKE, MI

Manuel C|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/4/2025

Nothing but kudos with dealership experience. Keep up with the great work.

12/5/2025

Manuel, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTON, MI

Sean C|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

12/4/2025

Just an oil change

12/8/2025

Sean, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PLYMOUTH, MI

Kristi G|2025 Chevrolet Trax

Confirmed Service Customer

12/5/2025

I was pleased my car was taken to the shop very quickly when I arrived. The man at the desk was pleasant and efficient. Once my oil change was complete it was parked in the lot. I had to walk on ice to get in and was afraid of falling. The lot needs attention during winter months.

12/6/2025

Kristi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WIXOM, MI

Eric F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/5/2025

Worked well with my indecisions

Viollca Xhaja

12/6/2025

Eric, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LIVONIA, MI

Margo M|2025 Chevrolet Equinox

Confirmed Service Customer

12/5/2025

I have had a good experience at Marty Feldman Chevrolet each time I’ve leased a car or had to have my car serviced. My most recent experience was leasing a new car in December 2024 and having my oil changed in December 2025.. Bill assisted me when I recently had my oil changed and he was very helpful. When I leased my Equinox last year, the dealership manager took into consideration the very, very low mileage and excellent condition of the lease car I was returning, and agreed to the pricing that I felt was reasonable. I also received excellent service from a young man by the name of Jack who help me from the time I walked in the door of the dealership until I left with my new car. He took educated me about everything that was new on the 2025 Equinox and continued to check and see if I needed anything, until all the papers were signed and I was ready to leave; at which point he transferred items I keep in my car, from my old car to my new car. Jack also helped me with the purchase of all weather floor mats through the GM store app. He showed me how I could use points that I wasn’t aware of, to defray the cost of the mats.

12/6/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please let us know if there is anything else we can do for you; we are more than happy to help!

Sangeetha N|2026 Chevrolet Equinox

Confirmed Sales Customer

12/4/2025

Very good.Dave king is very helpful

DAVID KING

12/5/2025

Sangeetha, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTHVILLE, MI

Steven W|2020 Chevrolet Equinox

Confirmed Service Customer

12/4/2025

Matt greeted me and got right to work. He set up my oil change and tire rotation service, then looked into my broken driver side mirror. He ordered the part and said I would get a call as soon as the mirror came in. 10:30am the next day I got a call to come in and have the mirror put on. Great response and great service!

12/5/2025

Steven, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WOLVERINE LAKE, MI

Jared B|2021 Chevrolet Suburban

Confirmed Service Customer

12/4/2025

Bill McCue is the BEST

12/5/2025

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

Charlene G|2020 Chevrolet Spark

Confirmed Service Customer

12/5/2025

X

12/6/2025

Charlene, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

WIXOM, MI

Trina J|2026 Chevrolet Equinox

Confirmed Service Customer

12/5/2025

Great, very helpful and they do everything in their power to get you into your dream car.

12/7/2025

Trina, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ROYAL OAK, MI

Rhonda A|2022 Chevrolet Equinox

Confirmed Service Customer

12/5/2025

All the staff members are professional. The team always explain what needs to be done in a way you can understand.

12/7/2025

Rhonda, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DETROIT, MI

Wissam A|2026 Chevrolet Traverse

Confirmed Sales Customer

12/5/2025

The best dealership, very organized and friendly staff

Khaled Dabish

12/7/2025

Wissam, we are very happy we could provide you with a positive experience! Thank you for choosing Feldman Chevrolet of Novi and we hope to see you again.

Business Response

WEST BLOOMFIELD, MI

Hedna B|2024 Chevrolet Equinox

Confirmed Service Customer

12/7/2025

Friendly service and fast and they explained everything in detail

12/8/2025

Thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

Business Response

WALLED LAKE, MI

Khaldoon H|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/8/2025

The service provided was good.

12/8/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

WHITE LAKE, MI

Richard G|2025 Chevrolet Traverse

Confirmed Service Customer

12/6/2025

Experience was fine. No major issues. Only complaint an oil change at 7:00am took an hour

12/6/2025

Richard, thank you for taking the time to leave us your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager, George Hawes, at 248-348-7000

Business Response

WESTLAND, MI

Linda E|2021 Chevrolet Equinox

Confirmed Service Customer

12/6/2025

The service I needed for a tire sensor light went great!! I always have excellent service for my Chevy Equinox!

12/7/2025

Linda, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Michael S|2023 Chevrolet Bolt EUV

Confirmed Service Customer

12/8/2025

Good experience at Feldman, Novi! One thing I would say is if they are going to hold your EV for an extended time due to a service backlog, have them try and fit a charge in for your vehicle so its at a good level when you pick the vehicle back up. Other than that, great work Feldman team.

12/9/2025

Michael, thank you; we appreciate your feedback! If you're ever in need of more help, please let us know!

Business Response

HOWELL, MI

Wesley D|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

12/8/2025

Bill is a great service advisor to work with. I appreciate his communication and clarity to me as the vehicle owner.

12/8/2025

Wesley, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TWP, MI

Jesus A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/8/2025

All employes are very kind and helpful.

Viollca Xhaja

12/9/2025

We're glad to hear you found our staff was so kind and helpful! Please don't hesitate to reach out to us if there's anything more we can do!

Ari M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/8/2025

It was great, got everything I was looking for, shoutout Viollca for her help

Viollca Xhaja

12/9/2025

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BLOOMFIELD HILLS, MI

Kenneth S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/8/2025

I was greeted by Mr. Jonathon Street and the last time I had service he is the person that handle my truck the last time. He was outstanding and very nice and professional to me like he was the last time. Overall my time with the service department was a five star experience. Mr. Street keep up the good work.

12/9/2025

Kenneth, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DETROIT, MI

Mark H|2026 Chevrolet Equinox

Confirmed Sales Customer

12/8/2025

Great experience with all staff.

David McCurdy

12/9/2025

Mark, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We hope to see you soon!

Business Response

COMMERCE TOWNSHIP, MI

Brandi V|2022 Chevrolet Blazer

Confirmed Service Customer

12/8/2025

Always Very Welcoming

12/8/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

DETROIT, MI

Holly J|2023 Chevrolet Blazer

Confirmed Service Customer

12/8/2025

My experience was awesome! The individual who helped me was courteous, professional and went above and beyond. We even had a miscommunication on which tire I needed checked and he had to put my vehicle back up on the hoist to check it. He was so understanding and great about it. Keep up the good work with customer service Feldman!

12/9/2025

Holly, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Long Y|2024 GMC Terrain

Confirmed Service Customer

12/8/2025

Reasonably pleasant

12/9/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

James O|2020 Chevrolet Colorado

Confirmed Service Customer

12/8/2025

Johnny is amazing. Glad he could help me out in a pinch.

12/9/2025

James, thanks for your praise and kind comments about our team. We hope to see you soon!

Business Response

BIRCH RUN, MI

Rosalyn P|2025 Chevrolet Trax

Confirmed Service Customer

12/8/2025

Service technician got me in and out in a timely manner. Encourage me to use my GM rewards points which took care of a service that wasn't covered.

12/8/2025

Rosalyn, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DETROIT, MI

David H|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/8/2025

Made online appt. Dropped car off, picked up next day fixed.

12/9/2025

David, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Noor B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/9/2025

Francis gave us the best service

FRANCIS HANNA

12/10/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Korana S|2024 Chevrolet Blazer

Confirmed Service Customer

12/10/2025

great experience as always especially with Violla and her team. Thank you!

12/10/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

FARMINGTON, MI

Sean M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/10/2025

Didn't rotate tires again and haven't been done since I had the vehicle. Was told the tire tread is fine.

12/14/2025

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out our General Manager, George Hawes, at 248-348-7000 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

FARMINGTON, MI

Caleb D|2018 Chevrolet Trax

Confirmed Service Customer

12/10/2025

Probably got scammed already filed a formal complaint

ROCHESTER, NY

Aida H|2021 Chevrolet Trailblazer

Confirmed Service Customer

12/10/2025

Omari is the best, have been a loyal customer since 2019 and I always get the best results and quality for my vehicle’s care.

12/10/2025

Aida, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jennifer L|2021 Chevrolet Trailblazer

Confirmed Service Customer

12/10/2025

I always have a good experience with the service folks. They are pleasant and efficient.

12/11/2025

Jennifer, we appreciate your positive review about your recent experience with us! We hope to see you soon!

Business Response

FARMINGTON, MI

Beth H|2024 Chevrolet Tahoe

Confirmed Service Customer

12/10/2025

Omari is the best!

12/11/2025

Beth, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

BIRMINGHAM, MI

Lenejean R|2024 Chevrolet Trailblazer

Confirmed Service Customer

12/10/2025

I’m satisfied with the service and it was done quickly.

12/11/2025

It is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Ricky S|2026 Chevrolet Equinox

Confirmed Sales Customer

12/10/2025

Did very well with me as they always have I would tell friends to come there

Viollca Xhaja

12/11/2025

Ricky, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

Business Response

NORTHVILLE, MI

Debra G|2021 Chevrolet Equinox

Confirmed Service Customer

12/10/2025

Omari my advisor provided excellent customer service

12/10/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

Business Response

FARMINGTON HILLS, MI

Albert B|2020 GMC Yukon XL

Confirmed Service Customer

12/10/2025

Omari is probably the best service advisor I’ve had in many years. He was friendly, intelligent, and very knowledgeable.. You should be grooming him for service manager someday. Only thing I have a question on is whether the front alignment worked. My steering wheel seems off-center still. But you warranty it for a year so after I drive it a little more I’ll be able to tell better.

12/10/2025

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to our General Manager, George Hawes, at 248-348-7000 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

W BLOOMFIELD, MI

Paula D|2020 Chevrolet Blazer

Confirmed Service Customer

12/10/2025

Fast easy and professional

12/11/2025

Paula, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

Gregory V|2026 Chevrolet Equinox

Confirmed Sales Customer

12/10/2025

Salesperson was very helpful

Viollca Xhaja

12/10/2025

Gregory, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We hope you have a great day!

Business Response

LIVONIA, MI

Rosalind C|2018 Chevrolet Trax

Confirmed Service Customer

12/10/2025

Kurt is a wonderful service representative

12/10/2025

Rosalind, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you have any further questions, please don't hesitate to reach out!

Business Response

OAK PARK, MI

Alex S|2023 GMC Sierra 1500

Confirmed Service Customer

12/11/2025

I sent a message through the contact link on your website with a complaint so hopefully you can go there and read it

12/11/2025

Alex, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to make this up to you. Please contact our General Manager, George Hawes at 248-348-7000 so we can make your experience a positive one.

Business Response

DEARBORN HTS, MI

Debra W|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/11/2025

Just excellent!!!

12/12/2025

Debra, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Marquita C|2023 Chevrolet Tahoe

Confirmed Service Customer

12/11/2025

I recently visited this dealership to have my tire replaced, and the service was excellent from start to finish. The staff was professional, efficient, and kept me updated throughout the process. My vehicle was taken care of quickly, and the team made the experience smooth and stress-free. I appreciate the quality of their work and will definitely return for future service needs.

12/12/2025

Marquita, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

DETROIT, MI

Angela G|2026 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

Went above and beyond! Everyone was super friendly and professional.

12/13/2025

Angela, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Randall S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/12/2025

Friendly, quick service by all involved. Viola, my sales person was most delightful!

Viollca Xhaja

12/13/2025

Randell, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SOUTH LYON, MI

Lisa C|2024 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

Great fast service!!

12/13/2025

Lisa, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Sandra H|2019 Chevrolet Trax

Confirmed Service Customer

12/10/2025

Fast friendly service

12/11/2025

Sandra, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Ramona S|2024 Chevrolet Blazer

Confirmed Service Customer

12/10/2025

Johnny was great and kept me informed of what was

12/11/2025

Ramona, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WATERFORD, MI

Emmie A|2021 Chevrolet Blazer

Confirmed Service Customer

12/10/2025

Great experience! Thank you for patching my tire. I was able to get in same day rathe than the 3 days that Bell Tire told me. It was very comfortable in waiting room and Omari was great!

12/11/2025

Emmie, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROCHESTER, MI

Robert S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/11/2025

The entire Feldman team was outstanding. Best dealership experience I had ever had. Will be back!

Viollca Xhaja

12/13/2025

Robert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BLOOMFIELD HILLS, MI

Sarah S|2023 Chevrolet Traverse

Confirmed Service Customer

12/11/2025

My service needs were met and I was in and out of there very quickly.

12/20/2025

Sarah, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

NORTHVILLE, MI

Carole I|2024 Chevrolet Trax

Confirmed Service Customer

12/11/2025

It was amazing. I normally deal with Eric but he wasn’t there when I arrived but Johnny took care of me

12/13/2025

Carole, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi - Service. Thank you again for choosing Feldman Chevrolet of Novi - Service and we hope to see you again.

Kathleen L|2025 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

Efficient and first oil and tire rotation free.

12/12/2025

Kathleen, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Velia L|2024 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

The young man that filled out my papers was extremely polite and helpful with getting my GM rewards account to work properly. I appreciated his help.

12/13/2025

Velia, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Charnaye L|2023 Chevrolet Blazer

Confirmed Service Customer

12/13/2025

Eric was absolutely great. Extremely helpful. I would recommend anyone to go to him.

12/13/2025

Charnaye, we're happy to hear you had such a positive experience with Eric! Thanks for the recommendation, and have an amazing day!

Business Response

W BLOOMFIELD, MI

Pierre H|2020 Chevrolet Traverse

Confirmed Service Customer

12/13/2025

Everything was quick and in order

12/14/2025

Pierre, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

W BLOOMFIELD, MI

Kimberly D|2014 Chevrolet Cruze

Confirmed Service Customer

12/13/2025

Great service. Friendly and fast. Best dealer around!

12/14/2025

Kimberly, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Business Response

LIVONIA, MI

John T|2020 Chevrolet Equinox

Confirmed Service Customer

12/14/2025

Technician was able to figure out engine issues just by listening. Problem was fixed quickly. Car runs and sounds like new.

12/14/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

NORTHVILLE, MI

Michael B|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/15/2025

Service was completed on time and to complete satisfaction. Dent from Mirror will be addressed on my next visit. Automatic Mirror on driverside open past the stopping point resulting in a dent and paint damage on the driverside front quarter panel. Totally ridiculous that something like this happens on a brand new truck. Person that will fix my truck was not available at the time of visit.

12/15/2025

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 513-8920 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SOUTH LYON, MI

Joel C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/15/2025

Eric got me in quick, the work was done fast. Always easy when I deal with Eric.

12/15/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

WIXOM, MI

Letasha S|2026 Chevrolet Traverse

Confirmed Sales Customer

12/15/2025

It was pleasant, quick and my salesman (Ben Butski) was good.

BEN BUTSKI

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

DETROIT, MI

Lori J|2020 Chevrolet Trax

Confirmed Service Customer

12/15/2025

good service. Bill provided great service and answered all of my questions. He's very helpful.

12/15/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

WHITE LAKE, MI

Mark F|2015 Chevrolet Cruze

Confirmed Service Customer

12/15/2025

Glad your there when my car needs service !

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

WALLED LAKE, MI

Temyrin K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/15/2025

Francis was amazing

FRANCIS HANNA

12/16/2025

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WEST BLOOMFIELD, MI

Anthony B|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/15/2025

Jeremiah is a great salesperson. He listened and found me what I wanted.

JERMIAH ALVARADO

12/16/2025

Anthony, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

DETROIT, MI

Jeff H|2026 Chevrolet Traverse

Confirmed Service Customer

12/16/2025

No issues. Everything handled fine.

12/17/2025

Jeff, thank you so much for your high rating. We are always more than happy to assist you if anything else comes up. Take care!

Scot I|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/16/2025

Zak took care of all my paperwork and made to process very easy. Hunter West has always gone the extra mile to make sure my vehicle is taken care of properly and fixing any problem along the way.

12/17/2025

Eric, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

HOWELL, MI

Sheshuranadheerrao M|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/17/2025

Car was at the dealership for more than 100 days and during pickup theirs a chip on the Driver side rear door. And this is not the 1st time. Last time when their was a small dent and scratch for which i have to leave the car at dealership for 1week

12/21/2025

Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours did not meet our standards. Please contact our General Manager, George Hawes, at 248-348-7000 to discuss your concerns, as your satisfaction is of the utmost importance to us.

Business Response

FarmingtonHills, MI

Kelly A|2026 Chevrolet Traverse

Confirmed Sales Customer

12/17/2025

This is the second vehicle I've purchased from Viola. She is great to work with and I trust her. Highly recommended!

Viollca Xhaja

12/18/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day!

Business Response

NORTHVILLE, MI

Mac P|2023 Chevrolet Colorado

Confirmed Service Customer

12/17/2025

Good servuce

12/18/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HIGHLAND PARK, MI

Katherine O|2024 Chevrolet Blazer

Confirmed Service Customer

12/17/2025

Friendly and fast service

12/18/2025

Katherine, thank you so much for your positive comments about Feldman Chevrolet of Novi! We look forward to your next visit! Take care!

Business Response

SOUTHFIELD, MI

Asliddin S|2022 Chevrolet Equinox

Confirmed Service Customer

12/17/2025

Very experienced and friendly. Such service is enjoyable for everyone.

12/18/2025

Asliddin, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTN HLS, MI

Shazia Ashraf G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/17/2025

I worked with Viola and she very helpful throughout the process. She was available after as well if I had any questions. I highly recommend a dealership and Viola to anyone looking to lease or buying car.

Viollca Xhaja

12/18/2025

Shazia, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON, MI

Alan L|2025 Chevrolet Trax

Confirmed Service Customer

12/17/2025

fast service

12/18/2025

Alan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

NORTHVILLE, MI

John P|2023 Chevrolet Blazer

Confirmed Service Customer

12/17/2025

Highly recommend Violia she was great.been a pleasure for last 6 yrs going through Feldman Chevrolet

12/18/2025

John, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

LIVONIA, MI

David K|2021 GMC 1500 Sierra

Confirmed Service Customer

12/17/2025

Great service, work completed on time.

12/18/2025

David, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COMMERCE TWP, MI

Dion J|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

12/17/2025

Excellent service

12/18/2025

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DETROIT, MI

Livia P|2020 Chevrolet Equinox

Confirmed Service Customer

12/17/2025

Great costumer service!

12/18/2025

Philip, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

LIVONIA, MI

Shawn S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/18/2025

Service rep was thorough and polite and work was done quickly.

12/19/2025

Shawn, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FLINT, MI

Flora A|2017 Chevrolet Trax

Confirmed Service Customer

12/18/2025

professional service

12/19/2025

Flora, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Novi

Business Response

W BLOOMFIELD, MI

Paul M|2023 Chevrolet Tahoe

Confirmed Service Customer

12/18/2025

Fast, efficient and polite.

12/19/2025

Paul, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WIXOM, MI

Jenna S|2026 Chevrolet Equinox

Confirmed Sales Customer

12/13/2025

Tom was great and made the process smooth.

THOMAS ROLLISON

12/14/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

ROYAL OAK, MI

Dejohn E|2026 Chevrolet Traverse

Confirmed Sales Customer

12/13/2025

Austin did an amazing job, thank you Feldman

Austin Kinert

12/14/2025

Dejohn, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Frank R|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/14/2025

Friendly, helpful staff who under-promised and over-delivered.

12/14/2025

Frank, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTHVILLE, MI

Keith S|2019 Chevrolet Trax

Confirmed Service Customer

12/14/2025

Good service but wait was longer than I was told.

12/15/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager, George Hawes, at 248-348-7000

Eugene S|2025 Chevrolet Traverse

Confirmed Service Customer

12/15/2025

I had to bring my vehicle back after the initial service My engine light came on and I had to return to the dealership.

12/19/2025

Eugene, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (248) 513-8920 so we can work towards a resolution.

Business Response

BLOOMFLD HLS, MI

Golbarg K|2024 Chevrolet Blazer EV

Confirmed Service Customer

12/15/2025

Thank you Zack

12/15/2025

Thank you for your kind review; we are happy to pass along your comments to Zack here at Feldman Chevrolet of Novi! We hope to see you soon!

Business Response

NORTHVILLE, MI

Michael S|2025 Chevrolet Suburban 1500

Confirmed Service Customer

12/18/2025

I do not understand why I made an appointment and the car was not even looked at until 5 days later, this was a new car with a warranty issue that started occurring less than 1 month after purchase, it just seems it was a very easy fix once the car was actually looked at and in the meantime I was without a vehicle for 5 days.

12/23/2025

Michael, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us so we can work towards a resolution. General Manager George Hawes 248-348-7000

Business Response

BLOOMFLD HLS, MI

Charles A|2025 Chevrolet Trailblazer

Confirmed Service Customer

12/18/2025

The oil change service went very well. However, I didn't appreciate that I have to pay a $6.49 environmental fee. In other words, everyone that has work done has to pay for your supplies. I'm sorry but I'll be taking my vehicle to another place for oil changes!!

12/19/2025

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to our General Manager, George Hawes, at 248-348-7000 so we may identify ways to improve your experience.

Satti R|2019 Chevrolet Equinox

Confirmed Service Customer

12/18/2025

Good customer services.

12/19/2025

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Richard K|2024 Chevrolet Equinox

Confirmed Service Customer

12/19/2025

Everything done in a timely manner

12/21/2025

Richard, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Scott S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/19/2025

Thank you

Austin Kinert

12/21/2025

Scott, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TEMPERANCE, MI

Paul B|2026 Chevrolet Suburban

Confirmed Sales Customer

12/19/2025

Viola and her team were great, the GM even came a chatted with us, and they were very fair on trade in and pricing!

Viollca Xhaja

12/21/2025

Paul, we're happy to hear you had such a great experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

NORTHVILLE, MI

Glen V|2023 Chevrolet Traverse

Confirmed Service Customer

12/20/2025

Service completed with just short wait

12/22/2025

Glen, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

NORTHVILLE, MI

Elio S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/21/2025

No issue

Viollca Xhaja

12/22/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Sarita B|2024 Chevrolet Equinox

Confirmed Service Customer

12/22/2025

Everything efficient & friendly!

12/23/2025

Sarita, we appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

Business Response

W BLOOMFIELD, MI

Debra C|2025 Chevrolet Blazer

Confirmed Sales Customer

12/22/2025

Lana Evans went above and beyond our expectations. Made us feel comfortable oin our decision. Professional and answered all questions.

Viollca Xhaja

12/23/2025

Debra, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Dior M|2026 Chevrolet Traverse

Confirmed Sales Customer

12/22/2025

It was great

Viollca Xhaja

12/23/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

GARDEN CITY, MI

Mary K|2024 Chevrolet Equinox

Confirmed Service Customer

12/22/2025

Initially the service representatives was very rude. Needed clarification regarding points

12/23/2025

Mary, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to our General Manager, George Hawes, at 248-348-7000 so we can work towards a resolution.

Business Response

OAK PARK, MI

Mary B|2023 Chevrolet Traverse

Confirmed Service Customer

12/18/2025

Check in and payment were very helpful and quick service!

12/19/2025

Mary, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Novi

Business Response

FARMINGTON HILLS, MI

Russell J|2022 Chevrolet Blazer

Confirmed Service Customer

12/18/2025

Everything was fine. No problem.

12/19/2025

Russell, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON HILLS, MI

Daniel B|2020 Chevrolet Equinox

Confirmed Service Customer

12/19/2025

Very helpful and friendly

12/21/2025

Daniel, we appreciate you taking the time to leave us this feedback. Thank you for choosing Feldman Chevrolet of Novi and we hope to see you again.

Fay D|2024 Chevrolet Trax

Confirmed Service Customer

12/20/2025

My oil change and tire rotation was fast and easy. Made my appointment and it was done faster than the quoted time!

12/22/2025

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

Michael W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/21/2025

Ben was very helpful, communicative, and worked to get me into the best deal for me.

BEN BUTSKI

12/22/2025

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON, MI

Ronald S|2024 Chevrolet Equinox

Confirmed Service Customer

12/21/2025

Easy Fast

12/22/2025

Ronald, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COMMERCE TOWNSHIP, MI

Brandon W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/23/2025

Viola was great got me what I wanted very fast as always. Zachery bell in service dept goes above and beyond this guy is a asset to this dealership.

Viollca Xhaja

12/24/2025

Brandon, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

Stela K|2024 Chevrolet Blazer

Confirmed Service Customer

12/24/2025

Great experience from start to finish. Viola was very helpful and made sure everything went smoothly. I would definitely recommend.

12/25/2025

Stela, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

Business Response

ROYAL OAK, MI

Kurt B|2024 Chevrolet Suburban 1500

Confirmed Service Customer

12/24/2025

Eric and the team were great and took very good care of me.

12/24/2025

Kurt, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTN HLS, MI

Jerry Y|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/22/2025

Had a great experience at the service department technician was very helpful

12/22/2025

Jerry, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you're ever in need of more help, please let us know!

Business Response

REDFORD, MI

Sarmad M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/22/2025

Best customer service looking forward to doing more business with you guys

12/22/2025

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WIXOM, MI

Abhilash A|2026 Chevrolet Equinox EV

Confirmed Sales Customer

12/22/2025

Viola was extremely polite and helpful. Her staff was able to get us set with everything and out the door in about an hour which was great!

Viollca Xhaja

12/23/2025

Abhilash, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHESTERFIELD, MI

James N|2026 Chevrolet Equinox

Confirmed Sales Customer

12/22/2025

Mr KING did a excellent job explaining our new vehicle

DAVID KING

12/24/2025

James, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please don't hesitate to reach out to us if there's anything more we can do!

Andrew C|2026 Chevrolet Equinox

Confirmed Sales Customer

12/22/2025

Very efficient.

Viollca Xhaja

12/23/2025

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Business Response

SOUTH LYON, MI

Scott H|2024 Chevrolet Equinox

Confirmed Service Customer

12/24/2025

Efficient & Prompt Service

12/24/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

FARMINGTON, MI

Lawrence W|2023 Chevrolet Traverse

Confirmed Service Customer

12/24/2025

Fast and courteous. Good visit.

12/24/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

COMMERCE TOWNSHIP, MI

Ahmed N|2026 Chevrolet Suburban

Confirmed Sales Customer

12/25/2025

Great experience from start to finish. Thank you for your help in finding and buying my vehicle. Everything was clear, smooth, and professional. Highly recommend!

Viollca Xhaja

12/26/2025

Ahmed, Congratulations on your new vehicle! Thanks again for the recommendation, and have an amazing day!

Business Response

BROOKLYN, NY

Mary F|2026 Chevrolet Equinox

Confirmed Service Customer

12/25/2025

Very courteous help

12/26/2025

Mary, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

Linda S|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

12/24/2025

Quick and efficient!

12/24/2025

Linda, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTON HILLS, MI

Michael K|2021 GMC Acadia

Confirmed Service Customer

12/24/2025

My experience was great , It was beyond my expectations

12/24/2025

Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Widad S|2022 Chevrolet Equinox

Confirmed Service Customer

12/28/2025

Fast service

12/30/2025

We really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON HILLS, MI

Rachael A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/29/2025

Jean- Paul Guerrero was my sales person and he did a excellent job.

Jean-Paul Guerrero

12/29/2025

Rachael, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

ADRIAN, MI

Todd P|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/29/2025

I know that attitudes have changed dramatically…attention to details have lessened and so expectations have accordingly lessened. The car technically wasn’t returned to me. There was still plastic wrapping on the seats and a paper liner floor mat remaining. And of course the car wasn’t washed. But at least the warranty work was completed. Many thanks for addressing the major concern.

12/29/2025

Thank you; we appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to our General Manager, George Hawes, at 248-348-7000 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

VAN BUREN TWP, MI

Tony B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/29/2025

Great sales rep Francis! Cares and dependable.

FRANCIS HANNA

12/29/2025

Tony, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DEARBORN, MI

Daniel B|2026 Chevrolet Trax

Confirmed Sales Customer

12/29/2025

Kal and the finance guy were both excellent. Open, honest, and willing to work with me regarding price.

Khaled Dabish

12/29/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST BLOOMFIELD, MI

Pierce B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/29/2025

Viola helped me get into my 4th car here very responsive.

Viollca Xhaja

12/29/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Mark D|2023 Chevrolet Colorado

Confirmed Service Customer

12/25/2025

Service department was on top of things and thorough. Surprisingly no free snacks, which were available the first few times so the dealership loses a star.

12/26/2025

Mark, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to our General Manager, George Hawes, at 248-348-7000 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

DETROIT, MI

Jacqueline D|2020 Chevrolet Equinox

Confirmed Service Customer

12/26/2025

Quick and easy!

12/26/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

W BLOOMFIELD, MI

Angela W|2026 Chevrolet Equinox EV

Confirmed Sales Customer

12/26/2025

Great

BEN BUTSKI

12/27/2025

Angela, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

NORTHVILLE, MI

Elias A|2026 Chevrolet Traverse

Confirmed Sales Customer

12/27/2025

KaL DABISH was very fast at getting my vehicle valued for Trade In and he is very polite. KaL is NOT pushy and helped me find the proper vehicle options that I wanted , along with matching my monthly payment goal for my budget. I am also very happy that Feldman was able to MATCH my trade value on my LEASE BUYOUT with a Toyota dealership, which then helped me get into a NEW Chevy Traverse with the options package I was looking for. I wish everyone in the Sales Business was as polite, patient, and friendly like how KaL Dabish was with myself and he helped my Father In Law too. God Bless America.

Khaled Dabish

12/28/2025

Elias, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMMERCE TOWNSHIP, MI

Brian M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/29/2025

Quick easy transaction

BEN BUTSKI

12/30/2025

Brian, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON, MI

Christine R|2019 Chevrolet Impala

Confirmed Service Customer

12/29/2025

My experience was quick and informative. My service tech let me know that in about six or seven months I would need front brakes. I appreciate the heads up.

12/30/2025

Christine, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Feldman Chevrolet of Novi. We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Novi

Business Response

SOUTHFIELD, MI

Kade L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/29/2025

Easy peaceful process with David

David McCurdy

12/30/2025

Kade, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

YPSILANTI, MI

Mohammad Y|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/31/2025

That’s the first time lease and I get really good help and the guy over there. You have a lot of experience and I appreciated. FRANCIS HANNA

FRANCIS HANNA

1/1/2026

Mohammad, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We do hope we can be of assistance in the future. Take care!

Business Response

DEARBORN, MI

Kurt J|2017 Chevrolet Colorado

Confirmed Service Customer

12/31/2025

Fast service

1/1/2026

Kurt, we're so happy we were able to help you out! We're looking forward to your next visit with us!

Business Response

FARMINGTON HILLS, MI

Karen L|2026 Chevrolet Trailblazer

Confirmed Service Customer

12/31/2025

It was a pleasure working with My Service Advisor Omari . He kept me informed during my visit.

1/1/2026

Karen, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you're ever in need of more help, please let us know!

Business Response

HOWELL, MI

Mangesh C|2024 Chevrolet Traverse

Confirmed Service Customer

1/1/2026

.

1/2/2026

Mangesh, thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

WEST BLOOMFIELD, MI

Vincent T|2026 Chevrolet Traverse

Confirmed Sales Customer

1/1/2026

Viola was very efficient.

Viollca Xhaja

1/2/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

SOUTHFIELD, MI

Vishwas S|2026 Chevrolet Equinox EV

Confirmed Service Customer

1/1/2026

excellent service

1/2/2026

Vishwas, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Aravind V|2026 Chevrolet Equinox EV

Confirmed Sales Customer

1/1/2026

Our requirements were clearly understood and gave us the best possible deal

Viollca Xhaja

1/2/2026

Aravind, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Rodney B|2016 Chevrolet Impala

Confirmed Service Customer

1/1/2026

Service was provided and the job completed in a timely manner. The Service Rep was efficient and friendly.

1/1/2026

Rodney, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

Nannette H|2026 Chevrolet Equinox

Confirmed Sales Customer

1/1/2026

Very simple process. Jeremiah was awesome, cannot complain at all about my experience buying my new Equinox. Thank you and I will definitely recommend Feldman of Novi and Jeremiah.

JERMIAH ALVARADO

1/2/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WALLED LAKE, MI

Robert B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/1/2026

Salesman ben did a great job

BEN BUTSKI

1/2/2026

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOWELL, MI

Rebecca B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/29/2025

The dealership was very accommodating and the process was very easy and fast. Tom Rollison was very helpful and made everything very easy along with your finance lady Aimee.

THOMAS ROLLISON

12/30/2025

Rebecca, thank you so much for your positive comments about Feldman Chevrolet of Novi! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FRANKFORT, OH

Manasa V|2026 Chevrolet Equinox

Confirmed Sales Customer

12/30/2025

Friendly and very helpful

Viollca Xhaja

12/30/2025

Manasa, we really appreciate your positive review! Thank you, and have a fantastic day!

Business Response

SOUTH LYON, MI

Shannon B|2022 Chevrolet Trailblazer

Confirmed Service Customer

12/31/2025

Danny & Eric were great! Thanks!

1/1/2026

Shannon, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

Business Response

WIXOM, MI

Faheem S|2018 Chevrolet Trax

Confirmed Service Customer

12/31/2025

Worst experience, I spent approximately $2600 but my car problem not solved

1/1/2026

Faheem, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager, George Hawes, at 248-348-7000 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

WEST BLOOMFIELD, MI

Carlton S|2024 Chevrolet Traverse

Confirmed Service Customer

12/31/2025

I brought my vehicle in for mis read on my front brakes. I was told they may have to keep my car from 2 to 3 days they resolved the problem in about six hours.very please with service

1/1/2026

It is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON HILLS, MI

Scott C|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/1/2026

David Mcourdy gave us the best car buying experience ever. He listened to our customer needs and worked to get us the best deal possible. We actually ended up getting two vehicles from him. And we will go back to him everytime

David McCurdy

1/2/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

SOUTH LYON, MI

Richard M|2023 Chevrolet Traverse

Confirmed Service Customer

1/1/2026

Work was completed in a timely fashion

1/2/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Todd C|2026 Chevrolet Traverse

Confirmed Sales Customer

1/2/2026

Viola Xhsja and the Feldman team were very professional with our experience at your dealership.

Viollca Xhaja

1/2/2026

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Lawrence B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/1/2026

Top notch service. Never had a problem.

1/2/2026

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Edythe F|2026 Chevrolet Equinox EV

Confirmed Service Customer

1/1/2026

Service Lane Manager Eric Tippett was friendly, helpful and efficient. My car was taken right on time and was returned earlier than promised. When I made the appointment by phone I was told I needed to leave the car because it would take quite a while. But Eric told me I could wait if I wanted because it would be done in 1-1/2 hours so I waited. And that was better for me.

1/2/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

W BLOOMFIELD, MI

Pamela B|2026 Chevrolet Colorado

Confirmed Sales Customer

1/1/2026

Friendly service

Viollca Xhaja

1/2/2026

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

EATON RAPIDS, MI

Praveen K|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/1/2026

Nothing great about service. No customer attention, could not provide good instructions about shuttle etc.

1/2/2026

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our General Manager, George Hawes, at 248-348-7000 so we can make your experience a positive one.

Business Response

FARMINGTON HILLS, MI

Patricia P|2021 Chevrolet Trax

Confirmed Service Customer

1/1/2026

I brought my Trax in for an oil change and I had the GM coupons and they were happy accepted. My car was returned to me all good.

1/2/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WIXOM, MI

Kerry C|2024 Chevrolet Tahoe

Confirmed Service Customer

1/2/2026

Courteous conscience of my time!!!

1/3/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

WIXOM, MI

Donald B|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/2/2026

Did what I asked and got it done correctly

1/3/2026

Donald, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Northville, MI

Theresa O|2025 Chevrolet Trax

Confirmed Service Customer

1/2/2026

Happy with everything

1/3/2026

Theresa, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Michael S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/2/2026

Na

1/2/2026

Michael, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Deborah C|2024 Chevrolet Equinox

Confirmed Service Customer

1/2/2026

Fast, friendly, convenient, and efficient service.

1/2/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

NORTHVILLE, MI

Stacey S|2019 Chevrolet Equinox

Confirmed Service Customer

1/2/2026

Quick and easy.

1/3/2026

Stacey, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Susan P|2013 Chevrolet Tahoe

Confirmed Service Customer

1/5/2026

Fast friendly service

1/5/2026

Susan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NEW HUDSON, MI

James B|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

1/5/2026

It was great

1/6/2026

James, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GARDEN CITY, MI

Gadigeppa D|2025 Chevrolet Blazer EV

Confirmed Service Customer

1/5/2026

very good

1/5/2026

Thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

W BLOOMFIELD, MI

Caitlin M|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/5/2026

Good service, prompt, friendly

1/6/2026

Caitlin, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

LIVONIA, MI

Dylan N|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/5/2026

Tim Brown at Feldman Chevrolet of Novi didn’t just sell me a truck, he delivered a full blown customer experience. From start to finish, Tim went so far above and beyond that I’m pretty sure he cleared several OSHA height restrictions along the way. He made sure every detail was perfect, answered every question, even the ones I didn’t know I had, and then casually sealed the deal by calling me from his personal phone to make sure I got exactly the service I needed. Who does that anymore? That’s not customer service, that’s customer legend behavior. I drove off the lot feeling confident and taken care of. My new truck is incredible, and the entire process was smooth, stress free, and actually enjoyable, which I did not think was legally possible at a dealership. Tim, I’ll see you at The Crim in August. I’ll be the one “running” while thinking about how this new truck absolutely carried me to the starting line in style. If I PR, I’m crediting the truck. If I don’t, I’m blaming my legs. Either way, we’ll call it a win. If you’re even thinking about buying a Chevy, do yourself a favor and ask for Tim Brown. Five stars isn’t enough. This guy deserves a trophy, a medal, and maybe a hydration station at The Crim.

TIMOTHY BROWN

1/6/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITE LAKE, MI

Holly A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/2/2026

Viola was fantastic and extremely knowledgeable and helpful! She made the process easy and quick. She’s extremely friendly. George was fantastic as well. He helped me make the right decision for my family’s needs. I will definitely be back. Thank you so much!!!

Viollca Xhaja

1/3/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Shannon M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

1/2/2026

It went well. I got the car I wanted and everything went smoothly.

Viollca Xhaja

1/3/2026

Shannon, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROSEVILLE, MI

Ellishama F|2023 Chevrolet Traverse

Confirmed Service Customer

1/5/2026

Eric was super professional, really consistent, and just a genuinely nice person to work with. Thanks a bunch for the awesome customer service.

1/6/2026

Ellishama, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

WEST BLOOMFIELD, MI

Alan T|2025 Chevrolet Blazer EV

Confirmed Service Customer

1/6/2026

Repairs done and vehicle delivered as promised

1/6/2026

Alan, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST BLOOMFIELD, MI

James S|2019 Chevrolet Tahoe

Confirmed Service Customer

1/6/2026

Great job and the support tech took the time to explain all of my options and what I needed for my annual oil change (even on a fixed budget).

1/6/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTON HILLS, MI

Bridget B|2020 Chevrolet Colorado

Confirmed Service Customer

1/6/2026

Very transparent, great communication

1/7/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Rhonda T|2023 Chevrolet Equinox

Confirmed Service Customer

1/6/2026

My life is so wacky I never can plan very well...I'm relieved knowing I can trust my vehicle service needs here at Feldman Chevy Novi (often at moments notice!) Thanks for getting my Equinox in/out so quickly:)

1/7/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMINGTON HILLS, MI

Pamela S|2025 Chevrolet Trax

Confirmed Service Customer

1/7/2026

Always a pleasure having my car serviced at Feldman's of Novi. The young men and woman are very knowable of the service that was provided.

1/7/2026

Pamela, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FARMINGTN HLS, MI

Arlen S|2025 Chevrolet Traverse

Confirmed Service Customer

1/5/2026

Great

1/6/2026

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

REDFORD, MI

Susan L|2024 Chevrolet Equinox

Confirmed Service Customer

1/6/2026

Very polite and knowledgeable.

1/6/2026

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Usha K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/7/2026

Very good service Oliva is the best

Viollca Xhaja

1/7/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

Richard P|2026 Chevrolet Trax

Confirmed Sales Customer

1/7/2026

All went smooth and well. The staff was helpful and friendly while I was making adjustments to moving back to the USA. Thank you!

Viollca Xhaja

1/7/2026

Richard, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you have any further questions, please give us a call. We're always happy to help!

Business Response

JENISON, MI

Senan K|2025 Chevrolet Equinox

Confirmed Service Customer

1/8/2026

Oil change performed quickly.

1/8/2026

Senan, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

W BLOOMFIELD, MI

Cheryl S|2024 Chevrolet Equinox

Confirmed Service Customer

1/8/2026

Had appointment; service person took me in right away; general oil change service completed in an hour. GM rewards was applied to bill.

1/8/2026

Cheryl, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

W BLOOMFIELD, MI

Anthony A|2019 Chevrolet Equinox

Confirmed Service Customer

1/8/2026

Thanks to Omari for excellent customer service! I've never had a bad experience when working with him. I've not had bad experiences with other service managers, but Omari seems to take a personal interest to ensure everything is done to my satisfaction and makes me feel like I'm his only customer. That little bit of "extra" speaks volumes.

1/8/2026

Anthony, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

William W|2019 Chevrolet Tahoe

Confirmed Service Customer

1/8/2026

Fast efficient service every time!

1/9/2026

William, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

WOLVERINE LAKE, MI

Elaine P|2021 Chevrolet Camaro

Confirmed Service Customer

1/8/2026

My service person was very professional and pleasant.

1/9/2026

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Novi

Business Response

FARMINGTON HILLS, MI

Jillian W|2022 Chevrolet Blazer

Confirmed Service Customer

1/7/2026

Very quick oil change. Great jov

1/7/2026

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

REDFORD, MI

Tracy P|2024 Chevrolet Trax

Confirmed Service Customer

1/7/2026

At the dealership fine experiencing a new issue since my tires have been rotated

1/8/2026

Tracy, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WIXOM, MI

Elise S|2025 Chevrolet Equinox

Confirmed Service Customer

1/7/2026

The visit was handled perfectly. Not one issue with anything.

1/8/2026

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Janice S|2025 Chevrolet Trax

Confirmed Service Customer

1/7/2026

Friendly and took care of me right away.

1/8/2026

Janice, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTON HILLS, MI

Melissa C|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/7/2026

Wonderful service. Very professional and knowledgeable staff.

Viollca Xhaja

1/8/2026

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WOODHAVEN, MI

Patricia S|2025 Chevrolet Trailblazer

Confirmed Service Customer

1/8/2026

Ready to check me in when I arrived, explained the process to me and I was out in about an hour

1/8/2026

Patricia, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Nancy M|2026 Chevrolet Equinox

Confirmed Sales Customer

1/9/2026

Lexie and Francis were so patient and accommodating to helping my 87 year old mother purchase a new car!

FRANCIS HANNA

1/9/2026

Nancy, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

NORTHVILLE, MI

Tara W|2015 Chevrolet Impala

Confirmed Service Customer

1/9/2026

Eric answered all of my questions before and after services

1/10/2026

Tara, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Heather S|2023 Chevrolet Traverse

Confirmed Service Customer

1/10/2026

When I arrived Jonathan told me that they would probably not be able to look at the wiper motor issue, after I had already confirmed this yo be looked at 2 times before I dropped it off to make sure. Once I told him I had a vm where they confirmed it would be looked at he said they would take a look. When he called me to let me know the cost to replace the pump on the wiper fluid at $800 - actually $712 after the deduction of $88 oil change - i was pretty sure that was a quoted wrong. I let him know just the oil change no pump repair. I went next door to Belle Tire and they did it for $330. You may want to double check your quote calculations. This one seemed WAY off! Half of what you quoted.

1/14/2026

Heather, we regret your most recent visit with us was not up to the standards we strive for. We would like the opportunity to make this up to you. Please contact our General Manager, George Hawes, at 248-348-7000 so we can make your experience a positive one.

Business Response

FARMINGTON HILLS, MI

Sheree W|2025 Chevrolet Blazer

Confirmed Service Customer

1/8/2026

Professional and very prompt

1/9/2026

Thank you so much for your positive comments about Feldman Chevrolet of Novi! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FARMINGTON HILLS, MI

Brian T|2026 Chevrolet Equinox

Confirmed Sales Customer

1/8/2026

The whole process was quick and easy. Definitely one of the best experiences I’ve had buying a car.

Viollca Xhaja

1/9/2026

Brian, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SWARTZ CREEK, MI

Keisha K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/8/2026

Good

Viollca Xhaja

1/9/2026

Keisha, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTHFIELD, MI

Luis A|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/9/2026

Everyone is so kind and professional at this facility!

1/10/2026

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

DEARBORN, MI

Paul B|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/9/2026

Very efficient, professional, and fair.

Viollca Xhaja

1/10/2026

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

NORTHVILLE, MI

Jeff S|2022 Chevrolet Equinox

Confirmed Service Customer

1/9/2026

Professional and courteous service. Was detailed and explaining agreement, service is needed and expectations on delivery of the job in vehicle.

1/9/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Edward S|2025 Chevrolet Blazer

Confirmed Service Customer

1/10/2026

I also got a text that I responded to. Got a text back from Feldman and asked if I would like to talk to a manager. I responded "OK". Still waiting for a return telephone call at 248-921-3697.

1/15/2026

Edward, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Christopher B|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/12/2026

Ivan and his team were great and made everything so smooth

Khaled Dabish

1/13/2026

Christopher, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

Business Response

WEST BLOOMFIELD, MI

Thomas B|2023 Chevrolet Traverse

Confirmed Service Customer

1/12/2026

Eric was great. Communicates well and things are quick and smooth!

1/13/2026

Thomas, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Until the next time we meet, take care!

Brian B|2015 Chevrolet Traverse

Confirmed Service Customer

1/10/2026

Very knowledgeable

1/11/2026

Brian, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LIVONIA, MI

Elaine R|2019 Chevrolet Trax

Confirmed Service Customer

1/11/2026

Can in the dealership without a appointment, coming from the Doctors. My drivers side wiper came off in the middle of a intersection, is was lightly raining that day. The guys where nice enough to top off my windshield fluid and helped me put on a new wiper and help me with a discount on the wiper.

1/11/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WIXOM, MI

Lisa H|2023 Chevrolet Bolt EUV

Confirmed Service Customer

1/12/2026

John was great to work with

1/13/2026

Lisa, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NORTHVILLE, MI

Julius D|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/12/2026

Kal was extremely helpful and easy to work with

Khaled Dabish

1/12/2026

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Joseph K|2019 Chevrolet Trax

Confirmed Service Customer

1/12/2026

Excellent

1/13/2026

Joseph, thank you so much for the positive review! If you're ever in need of more help, please let us know!

Business Response

COMMERCE TWP, MI

Debra H|2025 Chevrolet Trailblazer

Confirmed Service Customer

1/12/2026

Very friendly and very fast

1/13/2026

Debra, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WESTLAND, MI

George B|2026 Chevrolet Trax

Confirmed Sales Customer

1/12/2026

Feldman team Jack, Viola , and Drew helped make the lease purchase comfortable and all gave great service with answering and explaining in detail all my questions about vehicle and finance side of purchase. They were patient and pleasant through the whole purchase and negotiation.

Viollca Xhaja

1/13/2026

George, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Dhananjay S|2024 Chevrolet Equinox EV

Confirmed Service Customer

1/13/2026

Got in at the right time and delivered as scheduled

1/14/2026

Thank you for your kind words and this wonderful review! We hope to see you soon!

Business Response

ROCHESTER HLS, MI

Brian T|2020 Chevrolet Equinox

Confirmed Service Customer

1/13/2026

I was very pleased with my recent service experience. The service advisor was professional and explained the repairs to be competed and the estimated time to complete.

1/14/2026

Brian, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FARMINGTON HILLS, MI

Marianne S|2023 Chevrolet Traverse

Confirmed Service Customer

1/12/2026

Greeted and processed promptly. Service done a little faster than estimated. Appreciated being informed of progress and what was accomplished.

1/13/2026

Marianne, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Ernest L|2021 Chevrolet Blazer

Confirmed Service Customer

1/12/2026

Quick, polite, professional

1/13/2026

Ernest, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

COMMERCE TOWNSHIP, MI

Barbara K|2025 Chevrolet Trax

Confirmed Service Customer

1/13/2026

All the guys are very friendly and helpful; thank you!

1/14/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COMMERCE TWP, MI

Art D|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/14/2026

Quick greeting and write-up. Shuttle service was fine. Software fixes performed resolved the issues.

1/14/2026

We're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

William S|2026 Chevrolet Equinox

Confirmed Sales Customer

1/14/2026

Great service from Viola and all of her staff

Viollca Xhaja

1/14/2026

William, thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

Business Response

WEST BLOOMFIELD, MI

Gaye W|2025 Chevrolet Trax

Confirmed Service Customer

1/14/2026

Very friendly and helfpul service!

1/14/2026

Gaye, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LIVONIA, MI

Ryan M|2023 Chevrolet Equinox

Confirmed Service Customer

1/14/2026

Smooth and pain free experience

1/14/2026

Ryan, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MILFORD, MI

Justin C|2022 Chevrolet Bolt EUV

Confirmed Service Customer

1/15/2026

Omari is great!

1/15/2026

Justin, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

David T|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

1/15/2026

Thank you so much

1/15/2026

David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

W BLOOMFIELD, MI

Jessica C|2023 Chevrolet Tahoe

Confirmed Service Customer

1/15/2026

Great ! Mario was excellent, very kind, and efficient with time management.

1/15/2026

Jessica, thank you for your kind review; we are happy to pass along your comments to Mario here at Feldman Chevrolet of Novi! We look forward to your next visit! Take care!

Business Response

VAN BUREN TWP, MI

Linda H|2025 Chevrolet Blazer

Confirmed Service Customer

1/15/2026

Excellent service!

1/16/2026

Linda, thank you so much for the positive review! We hope you have a great day!

Business Response

NORTHVILLE, MI

David B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/15/2026

Easy to schedule appointment and service completed in reasonable amount of time.

1/16/2026

David, thank you so much for the positive review! We hope to see you soon!

Business Response

LIVONIA, MI

Rana A|2024 Chevrolet Trax

Confirmed Service Customer

1/15/2026

Service staff was great.

1/15/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Kristina H|2026 Chevrolet Trax

Confirmed Sales Customer

1/15/2026

Jeremiah was wonderful! He listened to my needs and got me into a safe and comfortable car!

JERMIAH ALVARADO

1/16/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Cheryl D|2017 GMC Terrain

Confirmed Service Customer

1/15/2026

Personable, respectful, and efficient use of time.

1/16/2026

Reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely value your business and look forward to your next visit!

Business Response

WIXOM, MI

Zena S|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/17/2026

Viola made the experience so easy and enjoyable.

Viollca Xhaja

1/17/2026

We're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ORCHARD LAKE, MI

George G|2020 Chevrolet Blazer

Confirmed Service Customer

1/17/2026

Great service from Amari.

1/18/2026

George, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

COMMERCE TOWNSHIP, MI

Darius P|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

1/17/2026

Zak is great at what he does. I truly enjoy working with him and bringing busy to Feldman Novi because of him!

1/18/2026

Darius, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Please let us know if there is anything else we can do for you; we are more than happy to help!

Harmon G|2022 Chevrolet Traverse

Confirmed Service Customer

1/17/2026

Service was prompt and efficient, and Omari kept me updated on everything.

1/17/2026

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Stephen M|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/14/2026

All good and fast!

1/15/2026

Stephen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

COMMERCE TWP, MI

Pierre D|2023 Chevrolet Tahoe

Confirmed Service Customer

1/14/2026

N/A

1/15/2026

Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

Grand Blanc, MI

Kayla M|2026 Chevrolet Equinox

Confirmed Sales Customer

1/16/2026

Nico makes you feel very comfortable and not like you're dealing with a salesman. Helps with experience and durante make you spend more then you can afford

Nicolas Hyliard

1/16/2026

Kayla, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON HILLS, MI

Willie P|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

1/16/2026

Matt was awesome

1/17/2026

Willie, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We can't wait to see you again, have a great day.

Business Response

WEST BLOOMFIELD, MI

Joanna H|2024 Chevrolet Trax

Confirmed Service Customer

1/16/2026

From the time I drove in garbage I was treated with nothing but respect and kindness. I was also given a text message if it was anything I needed while visiting please let them know. Salesperson helped a lot.

1/16/2026

Joanna, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Lori T|2024 Chevrolet Equinox

Confirmed Service Customer

1/17/2026

My service appointment was precise and done in a timely matter. He was very professional and a great service man. Thanks

1/18/2026

Lori, Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

OAK PARK, MI

Saieswara U|2026 Chevrolet Equinox

Confirmed Sales Customer

1/17/2026

It was a great experience and completed the transaction in an hour.

Viollca Xhaja

1/18/2026

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

Business Response

CANTON, MI

Marilyn C|2024 Chevrolet Blazer

Confirmed Service Customer

1/18/2026

Made an appt online, super easy!! Pulled in, on time, walked into a full waiting room, and thought for sure I’d wait longer than expected. To my surprise, I did not. Worth the drive from Chesterfield to Novi.

1/18/2026

Marilyn, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CHESTERFIELD, MI

Enrique M|2024 Chevrolet Trailblazer

Confirmed Service Customer

1/18/2026

All good

1/19/2026

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Duraid A|2019 Chevrolet Blazer

Confirmed Service Customer

1/19/2026

Excellent service and friendly

1/19/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FARMINGTON HILLS, MI

Coretta W|2020 Chevrolet Equinox

Confirmed Service Customer

1/19/2026

The gentleman servicing me was great

1/19/2026

Coretta, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHVILLE, MI

Edward N|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/19/2026

Work was done in a timely manner and staff was great

1/19/2026

Edward, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NORTHVILLE, MI

Marie W|2025 Chevrolet Equinox

Confirmed Service Customer

1/19/2026

Friendly, good service ,

1/19/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Martin K|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/19/2026

The staff was very knowledgeable and helpful. I trust their work.

1/19/2026

Martin, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WIXOM, MI

Panagiotis C|2025 Chevrolet Trax

Confirmed Service Customer

1/19/2026

Everyone there are great service

1/20/2026

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LIVONIA, MI

Elizabeth F|2019 Chevrolet Trax

Confirmed Service Customer

1/19/2026

The staff is always friendly and informative concerning any issues with my car.

1/20/2026

Elizabeth, we're happy you found our staff to be so supportive during your experience here at Feldman Chevrolet of Novi. We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Novi

Business Response

YPSILANTI, MI

John D|2025 Chevrolet Blazer

Confirmed Sales Customer

1/19/2026

David made the process very smooth.

David McCurdy

1/20/2026

John, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Novi! We sincerely value your business and look forward to your next visit!

Business Response

FARMINGTON HILLS, MI

Christopher B|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/20/2026

Great service

1/21/2026

Christopher, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FARMINGTON HILLS, MI

Cloryssa W|2022 Chevrolet Tahoe

Confirmed Service Customer

1/18/2026

Omari was excellent! The service was speedy quick because he knew I was waiting with my three year old. And he remembered me from last time! The nicest, friendliest best person I

1/19/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jeffery T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/19/2026

I have had multiple contacts with Matt and Amari in service. This time was with Matt. Matt remembered me and took great care of me and my truck. Once my purchase is made, my contact with the dealer is through the Service Department. They represent you well. On different matter that has nothing really to do with Service. I was charged $85 for $20 (Autozone) cabin filter. Plan on me not doing that again.

1/20/2026

Jeffery, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BRIGHTON, MI

Herbert B|2025 Chevrolet Traverse

Confirmed Service Customer

1/19/2026

Courteous and professional

1/20/2026

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

Max W|2025 Chevrolet Trax

Confirmed Service Customer

1/19/2026

Quick and timely

1/20/2026

Max, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

NORTHVILLE, MI

Daniel K|2022 Chevrolet Equinox

Confirmed Service Customer

1/19/2026

Didn't fix the problem

1/20/2026

Daniel, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to our General Manager, George Hawes, at 248-348-7000 so we may assist you in moving forward towards a resolution.

Business Response

COMMERCE TOWNSHIP, MI

Scot I|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/19/2026

Zak in service was terrific as usual. Hunter West took in depth care with my vehicle problem. He contacted engineers to get get more info. All is well since.

1/20/2026

Scot, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOWELL, MI

Carol L|2024 Chevrolet Equinox

Confirmed Service Customer

1/19/2026

Professional quick service

1/20/2026

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Feldman Chevrolet of Novi

Business Response

NORTHVILLE, MI

Marlene F|2025 Chevrolet Trax

Confirmed Service Customer

1/19/2026

Marlene says and quote" itvwas a very good experience "

1/20/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

DETROIT, MI

Lawrence W|2024 Chevrolet Equinox

Confirmed Service Customer

1/20/2026

Everyone was courteous and helpful in getting me back on the road with a job well done. One young man also helped me with my key fob! Thank you all.

1/21/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

WIXOM, MI

John B|2025 Chevrolet Equinox

Confirmed Service Customer

1/21/2026

Thanks to Eric Tippett, Service Lane Manager for tracking the status of my replacement part. It took 5 weeks, but when the part arrived he called me right away to have the part replaced. People like Eric are a credit to Feldman Chevrolet of Novi.

1/21/2026

John, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WEST BLOOMFIELD, MI

Kurt S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/21/2026

Zak was my service rep. this time and the last time I came in. He was very professional and provided very detailed explanation of everything that was being worked on and the cost. Very happy with the quickness of everything too.

1/21/2026

Kurt, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST BLOOMFIELD, MI

Dennis T|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

1/21/2026

set up a oil change for 8 am i was in and out by 9am.

1/21/2026

Dennis, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHVILLE, MI

Guillermo G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/21/2026

Awesome all around! 100% Recommended

Viollca Xhaja

1/21/2026

Guillermo, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

Business Response

FRANKLIN, MI

Brian G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/21/2026

On 1/13/26 I brought my truck in for a check engine light, which I booked an appointment for. The service advisor said it was a new communication code and might have to keep it over night. I had no issue with that. The major issue was the lack of communication throughout truck being serviced for 7 days. I had to initiate every communication regarding the status of my truck, and was not informed what was going on and another service advisor took over. I was promised a phone call regarding the status of my truck and never received one on day 3. My truck needed parts order and was kept until parts came in on 1/19/26. Again, no call if the parts came in and I had to call the dealership again. My truck was finally ready on 1/20/26, this was my worst service experience at Feldman, Novi. I have purchased or leased six vehicles through Feldman and never been more dissatisfied with the service I received on the service experience.

1/21/2026

Brian, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to our General Manager, George Hawes, at 248-348-7000 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

CANTON, MI